Topic: [BOUNTY] - Bugs at the Kraken.com Exchange (Read 22289 times)

Hi Guys. You're posting in one of our very very old (2013) bug bounty threads. This thread is no longer actively monitored by Kraken. If you need any assistance please either open a ticket and/or visit our Bitcointalk thread.

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Kraken had a major trading engine upgrade in early January. Connectivity is much better and trading has been running very smoothly ever since. If you haven't tried Kraken in a while please drop by! Also, check out our new trading interface at trade.kraken.com.

What is this?

Hi Supriatna,

You have Sent 210,000 Ether FROM the address 0xe853c56864a2ebe4576a807d26fdc4a0ada51919

The Ether(s) was sent TO the address 0x267be1c1d684f78cb4f6a176c4911b741e4ffdc0

This transaction was processed at block index 4830407 on 2017-12-31 14:37:15 (UTC)

Please see https://etherscan.io/address/0xe853c56864a2ebe4576a807d26fdc4a0ada51919 for additional information.


Best Regards,

-Team Etherscan

very difficult to work with kraken presently...in recent time orders are rejected most often, and today with the btc problem you get an error 520 and are unable to connect...

Reading through the older posts i see this issue may have been mentioned though not via API, let me know if this is a know issue already.

Could we get some clarification on the error message 'EGeneral:Permission denied' when attempting to place an API buy or sell order. We have all permissions set correctly for this operation on the API key, yet find some accounts will allow trading and some receive this error message with the same API key permissions.

We found this message on cryptotrader.com from kraken support regarding this topic but it does not exactly answer our question.

link to reference below:  https://cryptotrader.org/topics/199880/kraken-released

"What is interesting about this "Permission denied" issue is that it only affects users from German who are running bots that use Market Order functionality. Below is a response from Kraken support regarding this issue received by one of our users:

Hello,

Germany has regulations dictating that users must have known prices, this means that for German users at this point we cannot offer trade orders where the user isn't specifying the price. We can offer the other order types eventually, but we need special licensing for it in Germany.

I don't have a ETA today on when we will be able to offer our full services in Germany, it's the only exception in EU.
I'm going to pass your feedback to our development team. I invite you to discuss our services here: https://bitcointalk....pic=290799.1720, you will find a lot of information in this thread.

I'm sorry for the inconvenience caused by our restrictions for your country. I hope you enjoy trading on Kraken even though it's restricted at this point.

Best,

Jordan
Kraken Support"


So we are not German IP or users, and run limit orders for our api orders, what am i missing here for the error?

Thanks-

Coinado Team

My withdrawal limit has become negative:


I don't know what caused this. The last time I checked it, there were no anomalies. I made some trades and deposited some Bitcoins and logged back in 2 days later to make the withdrawal.

Public account ID: AA98 N84G D6HC 43SI

Acc ID AA83 N84G 0MBJ 3SDQ

May be a bug:

I had an order filled on the purchase of some bitcoins and part of the order was left open unfulfilled and labelled 'partial'.

The Bitcoins that were bought were sold shortly after and a new order was placed to buy at a lower price.
Any attempt to buy brought a message of 'insufficient funds' even though the total amount needed was well under my total $ balance.

I had to cancel the outstanding partial order and then I was able to successfully place another order.

If you are still giving bounty my address is 1Ea6cXD13LcK78WvPwHzJ5RocwSoBKps8L

Cheers

P

Great - thanks for letting us know.

Bounty has arrived.

I also checked the beta site on ipad and the issue has been resolved.

/cet

Thanks - this is pretty minor of course, but I see the issue. Another small bounty on it's way!

Not sure if this has been pointed out yet, but usernames 16 chars or more cause a little visual bug:

https://i.imgur.com/AHOVRoG.png

Strange...I'll run this by the devs and see if they have any ideas. As you say, it could be an issue with your office internet.

chasetopher - Yeah, we can't wait either. Nice catch! Post/pm your address so we can send a bounty.

Been playing with the tool and cannot wait for it to go live!

Looks like the x-axis of the chart at the top of the page doesn't honor my time zone settings. My time zone is -07:00. In this screenshot, you can see I'm hovering over 07-18-13 00:00:00 -07:00, but the label on the x-axis under my cursor indicates Jul 18 7 AM, not midnight.

https://i.imgur.com/M1blvQ7.png

I have had some problems with the "Session Hijacked" error message popping up unexpectedly:

https://i.imgur.com/ePDV3pD.png

It seems to be more of a problem logging in at work, it could be an anomaly with my office internet. I'm pretty certain that my public ip address is not changing in the middle of my session. In fact, sometimes I get the error immediately after logging in, sometimes twice in a row. (And the monster image isn't changing when that happens.) It's hard for me to get reproducible steps, I know this isn't a good bug report. It seems to just lock me out randomly when I'm doing normal things on the site. Has this happened to anyone else?

Thanks cet - I think we solved your issue. We were able to test the fix out on ios safari 5. But the beta site will have to be updated before you can try it out on your ipad. I'll let you know when the next update happens. Also, let me know if you don't get your bounty.

Brian

the only way that I can find to get version number of safari is to visit a website and see what it reports.  That site reported indicated java 5 was installed.  Inside the settings I can verify that javascript is turned on, but I can't find a version number on either safari or javascript.

/cet

I agree, but look at what he posted:

We're talking about java script, not java - two different things.

This seems wrong... there is no java on iOS

 It appears that I'm running mobile safari 5.1 for iOS 5.1, javascript enabled, java 5 installed.  At least, that's what external websites are reporting, I don't seem to be able to find an about page on safari itself.

/cet