Topic: BTC Casino | News | Special Offers for bitcointalk.org Users - page 37. (Read 69011 times)

Your casino has been timing out for me for the last 20 minutes or so.  Anyone else having the same issue?  Thanks!

posting a blatantly antagonizing review of a casino with a completely new account, you wouldn't be the same person thats doing this in every other casino/site's threads would you? from a cursory look of this 'transcript' you were overly rude in contacting support anyways. if youre the same person, shits getting old real fast. if this is legitimate, theres better ways of handling issues like this than posting an overly antagonizing post, and these methods usually get the issue resolved quickly.

Hello, I just wanted to give my personal review and experience with btc-casino.io. First off the website is designed very nicely which made me feel confident that this was a good place to play. There also is a leveling system which I thought was kinda interesting. Unfortunately, where this website lacks is the customer support and instant withdraw. I have put in a withdraw request over 8 hours ago and it is still pending. I don't know if I will ever get it out or what because everytime I contact the 24 hour live support member they greet me and then tell me to hold on. I think one actually told me they payout on Mondays or something like that so thats something they need to improve on because every other casino out there offers instant withdraw so thats a reason I will never deposit another mBTC here right there. I hold for about 5 minutes and no answer and eventually the support ticket just closes. Still no withdraw, and no answer as to when I will or if I will ever receive them. The games are fairly priced but the payouts are very minimal even for big wins. I dont think I have won any more than 20 mBTC on any game they have on here. On average i may win back my bet and a few extra bits on top if I'm lucky. Fix your games, fix your withdraws and fix your customer support because this is ridiculous. I just checked and I still haven't gotten a response from them since I started this review. This the last chat conversation with live support I had. Look for yourselves...

14.05.2015

15:52:52 Maria
Hello, how can I help you?

15:53:23 Nick
hello can i please have my withdraw?
ive been waiting for like 10 hours
still pending

16:35:21 Maria
Nick, please excuse ! Small failure in communication . You may chat ?
Thank you for contacting us . Support.

17:11:35 Maria
Hello, how can I help you?

17:11:48 Me
withdraw is still pending
want to get it out please
its been in there pending all day

17:12:10 Maria
Nick, wait a few minutes.

17:12:34 Me
ok you keep saying to wait and then nothing gets done
i'm beginning to think this is a scam site
are you scamming me?
ok well this is the 5th or 6th time ive contacted support about this and i still have yet to see my balance taken out
i've been extremely patient this far but i am beginning to lose it
are u even there
HELLO?
jesus christ

17:15:26 Maria
Nick, wait a few minutes, please.

17:15:58 Me
just get my money please thats all i want i dont see why i need to wait
i've played at a lot of btc casinos and this one is by far the worst one. just saying
games are fun but they don't pay out for shit and u cant withdraw your money
gonna give ya a negative review on btctalk
the website is beautifully put together its a shame

(silence currently time is 17:36)

Hey all  

May 12th is the International Nurses Day. These joyful nurses decided to make a tournament for BTC-casino players.  

Be a good patient  

The nurses tell you more details here : http://bit.ly/1KEZWLs

They're waiting...

Nice professional looking site.  I will give it a go. 

Is there any new special offer for this forum member that want to try play in ur casino?

Hey all 

Characters from the most popular games brought presents.  You can get some bonus when playing. Carefully watch your screen!

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Have you heard about someone winning it?

Not yet but I'm after it.

Anybody won jackpot since site is opened?

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“The jazz cats are cool” quartet has set off for a concert tour, but they promised they would come back soon to their BTC CASINO fans.

Yeah, some new games will be added later this month.

Best Regards
BTC Casino team

bonus deposit from 10%-100%...that is good seems interested and how about the wagering requirements need how much rollover?

Hi all. 

Good news here!

Starting from May 5th through 10 th, deposit funds and get a bonus automatically!

More details here: http://bit.ly/1IJF4Ej

I would appreciate if someone could give us a hint on any innovation.

Any news about updates on games?

Hopefully there will be more of these games and more frequently!

Every weekend? That's great!

Hey  

It will be held every weekend.

Regards,
BTC Casino Team