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Topic: 🔥 BTC365.com 🔥|150 Free Spins | 100% Bonus| Lucrative VIP Lounge! - page 3. (Read 3247 times)

copper member
Activity: 66
Merit: 1
hero member
Activity: 2730
Merit: 585
Leading Crypto Sports Betting & Casino Platform
The KYC is starting to get very annoying at times. I understand that some sites are required to do this, but that should be arranged fairly quickly, right? It certainly doesn't take a week or days. This is usually completed within 1 day. And it's also annoying when a gambling site hides behind this in order to delay the payouts. Hopefully BTC36 can work on its reputation, so far it doesn't seem very good from what I read.
It can be a delaying tactic if the casino runs out of funds but if they are legit you should not worry because they will find a way to refill their wallets so that they can process the pending payments. KYC taking time to be verified is also a result of a heavy traffic in the platform that you are using.

We don't know what if they have a limited staff that time? they cannot process it all quickly by themselves but they should hire more personnel next time when they know that their company is now in demand. You just need to have a patience because, in the end, you are just a customer here. If there is anything that you can do, that is to leave and cancel your ongoing KYC.
jr. member
Activity: 63
Merit: 1
I just tried to withdraw today, i got an error saying Withdraw blocked, they requested the info for the KYC on the live chat and now i have to wait 3 days for the verdict, i'll update later.

Update: My account was verified, i was able to withdraw, but it looks like i'm no longer able to use the website due to breach of Rules "10.1".
copper member
Activity: 66
Merit: 1
Hi notblox1, have you tried going to the Sports tab instead of the live tab ? The full selection of matches are there.
This worked out, and now I can see much more sports, thank you for suggesting.
Maybe you need to update interface and make it easier to find, maybe update tabs or add search field on top, so we can search for anything we want.
I have positive feedback is for MMA markets, this is best I found so far from all crypto betting website, so much that even smaller competitions have lot of betting options.
I just hope Live betting will be available for MMA and UFC, btc365 would be the first to offer this for crypto betting.


We are working with the Sportsbook provider for several interface enhancements. They should be patched progressively on the site.
But thanks for the feedback, we took this sportsbook was due to the large betting options available. I hope you find your niche here on our site.

The KYC is starting to get very annoying at times. I understand that some sites are required to do this, but that should be arranged fairly quickly, right? It certainly doesn't take a week or days. This is usually completed within 1 day. And it's also annoying when a gambling site hides behind this in order to delay the payouts. Hopefully BTC36 can work on its reputation, so far it doesn't seem very good from what I read.
KYC can take anywhere from 24 hours to a week depending on complexity. There are times where the image/video is blur, which cause for further delays as the user needs to resubmit or retake their necessary documents. On top of that, verification of KYC has to be done on both our end and also the bookmakers end.
We strive to provide a healthy betting platform to all our users, the stringent KYC/Rules are in place is to ensure that we are able to continue providing the best of our services, bonuses and odds to our good players on the platform.

I just tried to withdraw today, i got an error saying Withdraw blocked, they requested the info for the KYC on the live chat and now i have to wait 3 days for the verdict, i'll update later.

It's good that you share your findings/experiences on the forum here. I don't know the amount of the payout, but my first impression is that it is not positive how the site handles this payout. 3 days is a long time these days, and the KYC isn't even completed yet. Unfortunately, I've heard several stories about this site from people who all have the same complaint: payouts are being held and not processed. Maybe the op can give us some info why it takes unnecessarily long for this user.

It's not weird, when I look at his trust, there is 2 person who gives the warning about this site. but, the newbie still didn't look at that warning before playing. In this case, KYC is more complicated when they need to prove the video also because they are very careful from cheating but on the other side, this makes it complicated for the user who wants to withdraw fast. btc365 must prioritize this first when they want to get the trust.


To be fair, every single sportsbook has people that had issues in them, i saw the warnings but i wanted to see for myself, i made a really low deposit and managed to get a decent sum.

Regarding my trust, i have to start somewhere right?  Grin
Sounds great bachezy, i do hope you are satisfied with our platform. Feel free to share your feedbacks too.
Do join our discord channel as occasionally they do throw in special promotions or campaigns for you to participate in.


jr. member
Activity: 63
Merit: 1
I just tried to withdraw today, i got an error saying Withdraw blocked, they requested the info for the KYC on the live chat and now i have to wait 3 days for the verdict, i'll update later.

It's good that you share your findings/experiences on the forum here. I don't know the amount of the payout, but my first impression is that it is not positive how the site handles this payout. 3 days is a long time these days, and the KYC isn't even completed yet. Unfortunately, I've heard several stories about this site from people who all have the same complaint: payouts are being held and not processed. Maybe the op can give us some info why it takes unnecessarily long for this user.

It's not weird, when I look at his trust, there is 2 person who gives the warning about this site. but, the newbie still didn't look at that warning before playing. In this case, KYC is more complicated when they need to prove the video also because they are very careful from cheating but on the other side, this makes it complicated for the user who wants to withdraw fast. btc365 must prioritize this first when they want to get the trust.


To be fair, every single sportsbook has people that had issues in them, i saw the warnings but i wanted to see for myself, i made a really low deposit and managed to get a decent sum.

Regarding my trust, i have to start somewhere right?  Grin
legendary
Activity: 2366
Merit: 2054
I just tried to withdraw today, i got an error saying Withdraw blocked, they requested the info for the KYC on the live chat and now i have to wait 3 days for the verdict, i'll update later.

It's good that you share your findings/experiences on the forum here. I don't know the amount of the payout, but my first impression is that it is not positive how the site handles this payout. 3 days is a long time these days, and the KYC isn't even completed yet. Unfortunately, I've heard several stories about this site from people who all have the same complaint: payouts are being held and not processed. Maybe the op can give us some info why it takes unnecessarily long for this user.

It's not weird, when I look at his trust, there is 2 person who gives the warning about this site. but, the newbie still didn't look at that warning before playing. In this case, KYC is more complicated when they need to prove the video also because they are very careful from cheating but on the other side, this makes it complicated for the user who wants to withdraw fast. btc365 must prioritize this first when they want to get the trust.
sr. member
Activity: 1162
Merit: 258
1xbit.com
The KYC is starting to get very annoying at times. I understand that some sites are required to do this, but that should be arranged fairly quickly, right? It certainly doesn't take a week or days. This is usually completed within 1 day. And it's also annoying when a gambling site hides behind this in order to delay the payouts. Hopefully BTC36 can work on its reputation, so far it doesn't seem very good from what I read.
sr. member
Activity: 1274
Merit: 267
I just tried to withdraw today, i got an error saying Withdraw blocked, they requested the info for the KYC on the live chat and now i have to wait 3 days for the verdict, i'll update later.

It's good that you share your findings/experiences on the forum here. I don't know the amount of the payout, but my first impression is that it is not positive how the site handles this payout. 3 days is a long time these days, and the KYC isn't even completed yet. Unfortunately, I've heard several stories about this site from people who all have the same complaint: payouts are being held and not processed. Maybe the op can give us some info why it takes unnecessarily long for this user.
legendary
Activity: 2086
Merit: 1282
Logo Designer ⛨ BSFL Division1
Hi notblox1, have you tried going to the Sports tab instead of the live tab ? The full selection of matches are there.
This worked out, and now I can see much more sports, thank you for suggesting.
Maybe you need to update interface and make it easier to find, maybe update tabs or add search field on top, so we can search for anything we want.
I have positive feedback is for MMA markets, this is best I found so far from all crypto betting website, so much that even smaller competitions have lot of betting options.
I just hope Live betting will be available for MMA and UFC, btc365 would be the first to offer this for crypto betting.
jr. member
Activity: 63
Merit: 1
I just tried to withdraw today, i got an error saying Withdraw blocked, they requested the info for the KYC on the live chat and now i have to wait 3 days for the verdict, i'll update later.
copper member
Activity: 66
Merit: 1
I see that new sportsbetting partner was added in BTC365 called BETB2B Sports claiming it has ten times more type of bets than other bookmakers, but I don't see MMA markets anywhere.
I couldn't find UFC, KSW, Bellator or other competitions, just one single bare-knuckle boxing fight.
This should be added because I can find those markets on all other websites I use.
Hi notblox1, have you tried going to the Sports tab instead of the live tab ? The full selection of matches are there.



I've spoken to some people who would like to try this site out, but they all start talking about the reputation which leaves something to be desired. Players want to get paid out quickly on a new betting site, and not spend days stretching payouts from what I've read. Could this policy be changed? Processing automatic payouts is of course not necessary, but a time frame would already help a lot.
Hi zidanw, generally withdrawal takes 5-15 minutes for the majority of our users. It might take longer on accounts where it has been flagged for suspicious betting activities by our sports book vendors.
sr. member
Activity: 1162
Merit: 258
1xbit.com
I've spoken to some people who would like to try this site out, but they all start talking about the reputation which leaves something to be desired. Players want to get paid out quickly on a new betting site, and not spend days stretching payouts from what I've read. Could this policy be changed? Processing automatic payouts is of course not necessary, but a time frame would already help a lot.
legendary
Activity: 2086
Merit: 1282
Logo Designer ⛨ BSFL Division1
I see that new sportsbetting partner was added in BTC365 called BETB2B Sports claiming it has ten times more type of bets than other bookmakers, but I don't see MMA markets anywhere.
I couldn't find UFC, KSW, Bellator or other competitions, just one single bare-knuckle boxing fight.
This should be added because I can find those markets on all other websites I use.
copper member
Activity: 66
Merit: 1
Hey, I requested an MBTC withdrawal yesterday and was just curious how long it would take, its been close to 24 hours and the balance has been reflected on my BTC365 account but it is still not in my wallet.

I understand that in some countries it is the long weekend and was just wondering if I could get a ETA, my username on the site is "silan1".

Live chat is very helpful on that site, try it out.

Hey thanks for the suggestion man, had no idea their was a live chat option tried looking for it but couldn't find it at first.

The live chat got back to me in like 30 seconds and let me know I just had to verify the account which I will be doing after I get back from work.
Withdrawals sometimes take time during weekends and the reason, I personally don't know, maybe because it's probably not working hours for most of them, that's why it's so.
This is not peculiar to gambling sites alone, like yesterday being Sunday, I requested for cash withdrawals from one of my many crypto exchange, this was around 1 pm in the afternoon, it took them from that time to this morning before my request was processed, unlike you this wasnt the case of my account not being verified, I personally think they've probably gone out to drink  Grin.

Coming back to BTC365 now, I suggest you guys make it possible for users to know why the processing of their withdrawal request is being delayed when it has to do with account verification, rather than just waiting for the user to contact customer care service first, this could save the user lot of time and stress.

Hey there, thanks for sharing.

Id just like to get some clarity on the matter on your unable to withdraw case where verification is required.
Our site flow requires you to verify your account directly the moment you enter the withdrawal screen, before even being able to key in your withdrawal address/amount, so I am greatly puzzled on your wait time as you would not have been able to initiate a withdrawal request before verifying your account.

If there is some unconventional steps you took which by-pass this flow, do share it with us and we will take a look at it, however for the live case, once you click on "Withdrawal", the below should display, and it will take you to the verification process.


legendary
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform
Hey, I requested an MBTC withdrawal yesterday and was just curious how long it would take, its been close to 24 hours and the balance has been reflected on my BTC365 account but it is still not in my wallet.

I understand that in some countries it is the long weekend and was just wondering if I could get a ETA, my username on the site is "silan1".

Live chat is very helpful on that site, try it out.

Hey thanks for the suggestion man, had no idea their was a live chat option tried looking for it but couldn't find it at first.

The live chat got back to me in like 30 seconds and let me know I just had to verify the account which I will be doing after I get back from work.
Withdrawals sometimes take time during weekends and the reason, I personally don't know, maybe because it's probably not working hours for most of them, that's why it's so.
This is not peculiar to gambling sites alone, like yesterday being Sunday, I requested for cash withdrawals from one of my many crypto exchange, this was around 1 pm in the afternoon, it took them from that time to this morning before my request was processed, unlike you this wasnt the case of my account not being verified, I personally think they've probably gone out to drink  Grin.

Coming back to BTC365 now, I suggest you guys make it possible for users to know why the processing of their withdrawal request is being delayed when it has to do with account verification, rather than just waiting for the user to contact customer care service first, this could save the user lot of time and stress.
copper member
Activity: 66
Merit: 1
newbie
Activity: 4
Merit: 0
Hey, I requested an MBTC withdrawal yesterday and was just curious how long it would take, its been close to 24 hours and the balance has been reflected on my BTC365 account but it is still not in my wallet.

I understand that in some countries it is the long weekend and was just wondering if I could get a ETA, my username on the site is "silan1".

Live chat is very helpful on that site, try it out.

Hey thanks for the suggestion man, had no idea their was a live chat option tried looking for it but couldn't find it at first.

The live chat got back to me in like 30 seconds and let me know I just had to verify the account which I will be doing after I get back from work.
hero member
Activity: 2968
Merit: 687
Hey, I requested an MBTC withdrawal yesterday and was just curious how long it would take, its been close to 24 hours and the balance has been reflected on my BTC365 account but it is still not in my wallet.

I understand that in some countries it is the long weekend and was just wondering if I could get a ETA, my username on the site is "silan1".
According to
https://www.btc365.com/help/faqs

How long does it take for withdrawals and deposits to be processed on BTC365?
"The speed at which your deposits will be credited to your BTC365 wallet depends on the blockchain network. Withdrawals are approved within 5-10 minutes on the platform."

This process might take longer should we detect suspicious activities with regards to your account, bet records or transaction records


So your best shot is to ask out on that live support just like on whats been suggested above.^
newbie
Activity: 13
Merit: 0
Hey, I requested an MBTC withdrawal yesterday and was just curious how long it would take, its been close to 24 hours and the balance has been reflected on my BTC365 account but it is still not in my wallet.

I understand that in some countries it is the long weekend and was just wondering if I could get a ETA, my username on the site is "silan1".

Live chat is very helpful on that site, try it out.
newbie
Activity: 4
Merit: 0
Hey, I requested an MBTC withdrawal yesterday and was just curious how long it would take, its been close to 24 hours and the balance has been reflected on my BTC365 account but it is still not in my wallet.

I understand that in some countries it is the long weekend and was just wondering if I could get a ETA, my username on the site is "silan1".
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