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Topic: 🔥 BTC365.com 🔥|150 Free Spins | 100% Bonus| Lucrative VIP Lounge! - page 4. (Read 3192 times)

copper member
Activity: 66
Merit: 1
copper member
Activity: 66
Merit: 1
The sportsbook your using is BTC365 Sports, correct ?
Yes that is correct it was in English but when I opened one event to see all available markets it switched to Chinese language.
If I again get this language issue I will make sure to talk with support on btc365 website.

I also must note that BTC365 Sports do have an option in the sportsbook to switch language, I do apologize for the inconvenience caused.
I know that I can change it before opening one of two available sportsbook providers, but after that no change is possible.
What I would like to see is some option to see betting odds on both providers without slow process of entering and loading everything.
Reason for this is because I see big different in odds for two providers.

Hey Notblox1, apologize for the delayed response. Unfortunately for now there is no simple way to open/display 2 sportsbook providers at the same time. We will take your feedback in consideration of any of our future enhancements.
legendary
Activity: 2002
Merit: 1255
Logo Designer ⛨ BSFL Division1
The sportsbook your using is BTC365 Sports, correct ?
Yes that is correct it was in English but when I opened one event to see all available markets it switched to Chinese language.
If I again get this language issue I will make sure to talk with support on btc365 website.

I also must note that BTC365 Sports do have an option in the sportsbook to switch language, I do apologize for the inconvenience caused.
I know that I can change it before opening one of two available sportsbook providers, but after that no change is possible.
What I would like to see is some option to see betting odds on both providers without slow process of entering and loading everything.
Reason for this is because I see big different in odds for two providers.
copper member
Activity: 66
Merit: 1
copper member
Activity: 66
Merit: 1
Hey there @notblox1, may I know what IP are you on ? If detected from a Chinese region IP, the Sportsbook will automatically load the Chinese version as native.
I am not going to say my IP in public but I am not from China nor do I use anything to indicate that I use Chinese address, and this never happened before only this one time.
Problem is that there was no switch to change language, this is only available on main page with two options English and Chinese.

The sportsbook your using is BTC365 Sports, correct ? Generally using whichever language on the website to enter the Sportsbook, that language will display. However, if you entered via English but the Sportsbook displays Chinese, we may need to run some troubleshooting or diagnostics. If it is inconvenient for you to share it with me, you may contact live support, they can also get the correct information to escalate the case to our technical department. I also must note that BTC365 Sports do have an option in the sportsbook to switch language, I do apologize for the inconvenience caused.
legendary
Activity: 2002
Merit: 1255
Logo Designer ⛨ BSFL Division1
Hey there @notblox1, may I know what IP are you on ? If detected from a Chinese region IP, the Sportsbook will automatically load the Chinese version as native.
I am not going to say my IP in public but I am not from China nor do I use anything to indicate that I use Chinese address, and this never happened before only this one time.
Problem is that there was no switch to change language, this is only available on main page with two options English and Chinese.
copper member
Activity: 66
Merit: 1
copper member
Activity: 66
Merit: 1
register here, win money they want to KYC , when i send documents they  say for me need 3 days for verification , i wait 3 days no have answer, contact to chat and they say we need 30 days more for verification your account, i win money here and cant withdraw. ITS ALL.

Hi, apologize for the delayed response. Perhaps you can share with me your username and I have a look at this for you?


I decided to check and see how betting and withdrawals work on BTC365 so I placed some bets, and today when I opened website with one sports betting partners everything was written in Chinese language.
There was no way to convert language back to English, so I don't know if this is some bug or what but I would like explanation from support.
You can see screenshots below, and next thing I will check is how withdrawals work.





Hey there @notblox1, may I know what IP are you on ? If detected from a Chinese region IP, the Sportsbook will automatically load the Chinese version as native.
hero member
Activity: 1526
Merit: 596
register here, win money they want to KYC , when i send documents they  say for me need 3 days for verification , i wait 3 days no have answer, contact to chat and they say we need 30 days more for verification your account, i win money here and cant withdraw. ITS ALL.

This is definitely shady.

They should not take this long just to process a withdrawal and any casino that claims this to be the case are simply using KYC as leverage to hold your funds for longer imho.

OP, please respond to this. Let us know why you would need 30 days to process some simple ID documents and why you are asking for so much only when people win and want to withdraw, and not when they first deposit.
legendary
Activity: 2002
Merit: 1255
Logo Designer ⛨ BSFL Division1
I decided to check and see how betting and withdrawals work on BTC365 so I placed some bets, and today when I opened website with one sports betting partners everything was written in Chinese language.
There was no way to convert language back to English, so I don't know if this is some bug or what but I would like explanation from support.
You can see screenshots below, and next thing I will check is how withdrawals work.



legendary
Activity: 2002
Merit: 1255
Logo Designer ⛨ BSFL Division1
register here, win money they want to KYC , when i send documents they  say for me need 3 days for verification , i wait 3 days no have answer, contact to chat and they say we need 30 days more for verification your account, i win money here and cant withdraw. ITS ALL.
Can you show some proof and conversations you had with BTC365 support?
That is not good if true but I don't trust anyone without seeing some evidence first, and I would like to see the other side of this story.
@btc365partners can you please comment on this?
newbie
Activity: 13
Merit: 0
register here, win money they want to KYC , when i send documents they  say for me need 3 days for verification , i wait 3 days no have answer, contact to chat and they say we need 30 days more for verification your account, i win money here and cant withdraw. ITS ALL.
copper member
Activity: 66
Merit: 1
copper member
Activity: 66
Merit: 1
I did a check on my end and loaded no problem. Can I bore you with the usual technical troubleshoot like clearing your cache or restarting your device? If it doesnt work, you may have to try Live Chat as they may be able to troubleshoot or check your account more deeply.
Thank you for suggesting.
I cleaned my browser history and disabled my adblocker and website finally worked, so the problem was probably connected with some of those things I mentioned.
My account have some BTC365 tokens but I can't see any option for betting with that.


Hey there. Apologize for the late response. Currently, betting in BTC365 tokens is not available yet. However, you may use it to redeem crypto from our dividend pool or keep it for future usage.
legendary
Activity: 2002
Merit: 1255
Logo Designer ⛨ BSFL Division1
I did a check on my end and loaded no problem. Can I bore you with the usual technical troubleshoot like clearing your cache or restarting your device? If it doesnt work, you may have to try Live Chat as they may be able to troubleshoot or check your account more deeply.
Thank you for suggesting.
I cleaned my browser history and disabled my adblocker and website finally worked, so the problem was probably connected with some of those things I mentioned.
My account have some BTC365 tokens but I can't see any option for betting with that.
copper member
Activity: 66
Merit: 1
Hey there btc365 admin, can you help me with something?
I was trying to access your second Sportsbook Euro Sport for few days but I am only getting black loading screen with letters BTi.
First sportsbook provider is working and loading fine, but I prefer second one I was using and I think it has better odds.

Screenshot:


Hi there notblox1,

I did a check on my end and loaded no problem. Can I bore you with the usual technical troubleshoot like clearing your cache or restarting your device? If it doesnt work, you may have to try Live Chat as they may be able to troubleshoot or check your account more deeply.
legendary
Activity: 2002
Merit: 1255
Logo Designer ⛨ BSFL Division1
Hey there btc365 admin, can you help me with something?
I was trying to access your second Sportsbook Euro Sport for few days but I am only getting black loading screen with letters BTi.
First sportsbook provider is working and loading fine, but I prefer second one I was using and I think it has better odds.

Screenshot:
copper member
Activity: 66
Merit: 1
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copper member
Activity: 66
Merit: 1
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copper member
Activity: 66
Merit: 1
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