Some asshats are bashing BFL for months. Josh gave them what they deserved. I never had problems with customer support at BFL. They came back to me within 10 minutes all the time.
What if you pre-ordered a MiniRig? Don't you think they could of been a bit more truthful with their expectations and let someone who ponied up $30k in on the DOA status of it?
If they took a few humble pills there would be much less attacks on them