Butterfly Labs just sent me an update e-mail! - page 7.

stripykitteh

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Activity: 1176

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CryptoTalk.Org - Get Paid for every Post!

Quote from: PuertoLibre on May 01, 2013, 04:50:12 PM

Uh oh,

Watch out folks!

This is part of the legal process of shipping something that is not perfectly conforming to what you originally purchased.

The above is asking you NOT IF you want to confirm your order....BUT IF you want your order as it has been "redesigned". If you say no, you don't get your order but a refund instead. If you say yes, then you get whatever they have redesigned. So the first logical step is to ask what the changes will be!

I asked for a refund of my order for a Single about 5 days ago, citing the fact that the product was being redesigned as being one reason I wanted to cancel (the misleading information on shipping dates on their website being the other). Haven't heard back yet, but I will be reasserting my request for a refund.

S M I L Y

member

Activity: 113

Merit: 10

https://www.chynge.net/

Quote from: jedunnigan on May 01, 2013, 04:59:17 PM

Quote from: S M I L Y on May 01, 2013, 04:56:44 PM

Hmm logged in. No where to "Accept" No popup or anything.

All my orders sitting as "Pending Acceptance"

Look for the 'here' link in the email. You will see a dialog box pop up on the BFL website asking you to confirm after you follow the link.

Yup thats where I went... no popup. Huh

tigerfree

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Activity: 1015

Merit: 1000

Quote from: PuertoLibre on May 01, 2013, 04:50:12 PM

Quote from: candoo on May 01, 2013, 04:27:46 PM

Final confirmation is required

Please be advised that due to the adjustments described above, we need your confirmation prior to release of your order into the final build queue and on to final delivery. It may also be a good time to review your purchase altogether relative to the bitcoin market as this is the last opportunity to do so. If your order is not confirmed, it will be canceled and your money will be refunded.

Thank you for your support and we wish you great satisfaction with your product!

Uh oh,

Watch out folks!

This is part of the legal process of shipping something that is not perfectly conforming to what you originally purchased.

The above is asking you NOT IF you want to confirm your order....BUT IF you want your order as it has been "redesigned". If you say no, you don't get your order but a refund instead. If you say yes, then you get whatever they have redesigned. So the first logical step is to ask what the changes will be!

The other part of what this email is trying to obscure is the fact that if you AGREE, you lose your ability to refund [for said changes]. You the customer have been queried if you accept the changes, and as such, you lose your refund ability due to changes or any conformance differences.

So think before you tap "OK". Ask questions now! Then click.

--------------------

Very slick BFL. Very Slick.

ALSO, PLEASE....ask what the time frame for delivery will be. Get it in writing!

This may be a scheme to get you to give your consent without telling you (or giving you) any indication of how long it will be before you receive your order.

You are signing on the electronic line that you accept any changes. THINK before you ACT. ASK QUESTIONS FIRST! Get assurances on timeline for delivery. ASK if Refunds will still be HONORED.

Don't walk into it blindly like sheeple.

+1111

jedunnigan

sr. member

Activity: 279

Merit: 250

Quote from: S M I L Y on May 01, 2013, 04:56:44 PM

Hmm logged in. No where to "Accept" No popup or anything.

All my orders sitting as "Pending Acceptance"

Look for the 'here' link in the email. You will see a dialog box pop up on the BFL website asking you to confirm after you follow the link.

Bogart

legendary

Activity: 966

Merit: 1000

Quote

we need your confirmation prior to release of your order into the final build queue and on to final delivery.

Very dodgy wording, seemingly designed to imply that a faster "confirmation" will result in a more advanced position in the queue, without actually saying so.

S M I L Y

member

Activity: 113

Merit: 10

https://www.chynge.net/

Hmm logged in. No where to "Accept" No popup or anything.

All my orders sitting as "Pending Acceptance"

CoinHoarder

legendary

Activity: 1484

Merit: 1026

In Cryptocoins I Trust

Quote from: CanaryInTheMine on May 01, 2013, 04:53:01 PM

I wonder if this is the result of them recently being contacted by a firm specializing in class action suits...

Probably, this was my first thought when I saw BFL was asking people to "confirm" their orders.

AKA. save BFL from a huge lawsuit... but OK, this is BFL... let's call it a "confirmation of your order."

enygma

member

Activity: 75

Merit: 10

Quote from: SgtSpike on May 01, 2013, 04:47:22 PM

Quote from: enygma on May 01, 2013, 04:28:21 PM

I managed to confirm my order. I had to refresh pages sometimes because Cloudflare would kick in. It took a bit, but I did manage to accept and confirm the order is now "Processing".

Hmmm, my order has said "processing" for quite a while. I can't get in, but I wonder if it'll be asking me for confirmation or not.

It will ask the moment you log in. A popup window will appear. The order status at this point is something along the lines of "Waiting for acceptance"... or something like that. Once you agree, it will go back to "Processing".

CanaryInTheMine

donator

Activity: 2352

Merit: 1060

between a rock and a block!

I wonder if this is the result of them recently being contacted by a firm specializing in class action suits...

PuertoLibre

legendary

Activity: 1890

Merit: 1003

Quote from: candoo on May 01, 2013, 04:27:46 PM

Final confirmation is required

Please be advised that due to the adjustments described above, we need your confirmation prior to release of your order into the final build queue and on to final delivery. It may also be a good time to review your purchase altogether relative to the bitcoin market as this is the last opportunity to do so. If your order is not confirmed, it will be canceled and your money will be refunded.

Thank you for your support and we wish you great satisfaction with your product!

Uh oh,

Watch out folks!

This is part of the legal process of shipping something that is not perfectly conforming to what you originally purchased.

The above is asking you NOT IF you want to confirm your order....BUT IF you want your order as it has been "redesigned". If you say no, you don't get your order but a refund instead. If you say yes, then you get whatever they have redesigned. So the first logical step is to ask what the changes will be!

The other part of what this email is trying to obscure is the fact that if you AGREE, you lose your ability to refund [for said changes]. You the customer have been queried if you accept the changes, and as such, you lose your refund ability due to changes or any conformance differences.

So think before you tap "OK". Ask questions now! Then click.

--------------------

Very slick BFL. Very Slick.

ALSO, PLEASE....ask what the time frame for delivery will be. Get it in writing!

This may be a scheme to get you to give your consent without telling you (or giving you) any indication of how long it will be before you receive your order.

You are signing on the electronic line that you accept any changes. THINK before you ACT. ASK QUESTIONS FIRST! Get assurances on timeline for delivery. ASK if Refunds will still be HONORED.

Don't walk into it blindly like sheeple.

CanaryInTheMine

donator

Activity: 2352

Merit: 1060

between a rock and a block!

Quote from: Inaba on May 01, 2013, 04:27:36 PM

Account server is overloaded at the moment. I would wait awhile before trying again... you have plenty of time, it's not like your orders will be canceled today or anything.

What's the proper way to confirm? may I ask why I need to confirm in the first place? I've placed the order and have not asked to cancel/refund etc... so what is the purpose of confirming? Thanks!!!

SgtSpike

legendary

Activity: 1400

Merit: 1005

Quote from: enygma on May 01, 2013, 04:28:21 PM

I managed to confirm my order. I had to refresh pages sometimes because Cloudflare would kick in. It took a bit, but I did manage to accept and confirm the order is now "Processing".

Hmmm, my order has said "processing" for quite a while. I can't get in, but I wonder if it'll be asking me for confirmation or not.

PuertoLibre

legendary

Activity: 1890

Merit: 1003

Quote from: candoo on May 01, 2013, 04:27:46 PM

Final confirmation is required

Please be advised that due to the adjustments described above, we need your confirmation prior to release of your order into the final build queue and on to final delivery. It may also be a good time to review your purchase altogether relative to the bitcoin market as this is the last opportunity to do so. If your order is not confirmed, it will be canceled and your money will be refunded.

Thank you for your support and we wish you great satisfaction with your product!

Uh oh,

Watch out folks!

This is part of the legal process of shipping something that is not perfectly conforming to what you originally purchased.

The above is asking you NOT IF you want to confirm your order....BUT IF you want your order as it has been "redesigned". If you say no, you don't get your order but a refund instead. If you say yes, then you get whatever they have redesigned. So the first logical step is to ask what the changes will be!

The other part of what this email is trying to obscure is the fact that if you AGREE, you lose your ability to refund. You the customer have been queried if you accept the changes, and as such, you lose your refund ability due to changes or any conformance differences.

So think before you tap "OK". Ask questions now! Then click.

--------------------

Very slick BFL. Very Slick.

sniffinpoprocks

full member

Activity: 137

Merit: 100

got the email, my order is 57xx series. trying to get in to confirm...

mgio

hero member

Activity: 546

Merit: 500

Quote from: Keninishna on May 01, 2013, 04:40:16 PM

wait so, I put in a order for a single a lonnng time ago like when they first annouced but never paid for it and I got this email so if I confirm and send my btc now will I get bumped to front of the line!?

No, they said that the order you are in the line is when you actually paid for it, not when you ordered. At least that is what they told me when I ordered last year.

Keninishna

hero member

Activity: 556

Merit: 500

wait so, I put in a order for a single a lonnng time ago like when they first annouced but never paid for it and I got this email so if I confirm and send my btc now will I get bumped to front of the line!?

enygma

member

Activity: 75

Merit: 10