C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 210.

wargo

sr. member

Activity: 486

Merit: 250

Technician

Quote from: jagrapolite5 on February 26, 2015, 06:45:44 PM

because they didnt start doing these 2015-02-02 20:33:38 Order cancel System order remove (10 BURST for 0.01000000 ZNY by rate 1000/0.001)

...after full order filling?

Quote from: c-cex on February 26, 2015, 06:55:44 PM

Including issues when user had reasonable amount of coins that were delisted long time ago. We already served many tickets of this kind and send those coins to customers.

...

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: jagrapolite5 on February 26, 2015, 06:45:44 PM

Hey C-cex why don't you answer any of this?

Because You have answer already several pages ago. You may continue with Your big red letters. I could have give You more detailed answer, but your questions are abusive and offensive and sometimes they have no logic. Also, as I mention several messages above - all the issues are resolved via support tickets. Including issues when user had reasonable amount of coins that were delisted long time ago. We already served many tickets of this kind and send those coins to customers.

jagrapolite5

hero member

Activity: 539

Merit: 500

Quote from: uki on February 26, 2015, 02:33:33 PM

Quote from: kryptologist on February 26, 2015, 01:17:02 PM

Quote from: uki on February 26, 2015, 11:33:27 AM

I think there must be a mutual understanding between people who use the exchange to buy/trade coins and people who run the exchange. There seems to be little understanding on the user side, mainly in the fact that running an exchange also incurs costs for maintaining wallets for any given coin and is only profitable for the exchange as long as there is some volume in the given coin. On the other hand, the exchange should also understand that the users cannot carry all the risk of buying/trading available coins and should be allowed a smooth way out (reasonable time) for the coins that are being de-listed. I think having 7 days plus email notification would do the trick - even if someone is on holidays and gets such an email - he/she may respond that the planned return is in next x days, asking for an individual extension until then. That shouldn't be a big deal for the exchange, provided users won't abuse it much.

HAHAHA this is ridiculous. The user must pay for the storage space on the server not the exchange!!!! ROFL

I lost a ton of coins over the Christmas holiday due to delisting. 2 months and no response from support. NEVER UNDER ANY CIRCUMSTANCE, HOLD ANY CRYPTO ON C-CEX!!!!!!!!!!!!!!!

I am a cypto investor, I invested in coins, I come back to check on my coins and they are gone. Lets make a strong push to keep people off c-cex.

I repeat as you seem to not understand what I wrote: users must understand that the exchange keeps only the coins that bring the exchange profits. Otherwise they are not earning money. Come on, there are no free lunches! Never.

From my experience: being an investor in crypto is not an easy piece of bread. You have to be very careful, and watching for the coins that are delisted belongs to your obligations, as a (successful) trader. Things happen quickly in crypto world and are very volatile. You cannot disappear for long, then come back and complain that the coin is not listed (or does not even exist) any more.

The problem is since this is a scam site not an exchange they have no clue what brings them volume, they canceled all my orders saying i was botting and order flooding and ridiculous prices? i didnt even have 300 orders up... and i build the skeletal of markets ... not like i was only on 1oshies.... so this site is a straight up ponzi site I'm guessing because they didnt start doing these 2015-02-02 20:33:38 Order cancel System order remove (10 BURST for 0.01000000 ZNY by rate 1000/0.001) which they said they do not delist orders lol.... till i started withdrawing btc from there then they give you these -order placed negatives to lock your account http://imgur.com/mfPyzLg and then i came into ccex troll box to get banned, muted, locked, robbed of coins, how about giving my my delisted tab with about 40 wallets full of bulk? that you sold about a month later on other exchanges...anyway oh yeah and who made you GOD of crypto to decide what ridiculous price for crypto is? i have ridiculous prices on EVERY other exchange ... they are called the floor and the framework...

Hey C-cex why don't you answer any of this?

Please Everyone Read Through The Last 3 Pages It Will Save You a lot Of Coins!

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: marcar on February 26, 2015, 06:27:15 PM

There wasn't a problem when you still had the delisted tab available. But as the gentleman said earlier 10 days is not enough time. I don't know if you have an email setup to send updates for delising coins I never received one that might be something you could look into adding. What was the purpose of taking away the delisted tab? The problem is that when you delisted the coins alot of times the wallets were not operational so there was no where to move the coins you were removing from the market but shortly after completely delisting the coin all together it would show up on another exchange fully functioning with high trading. How is that not stealing? The whole thing is very suspicious.

Infact we do have mailing every time before we announce delisting. You may try to search it in Your spam box. And as I say above - we will encrease withdraw period more than 7 days if those wallet does not affect server performance. "delisted tab" was experimental and does not prove to stay. The problem with "delisted tab" is that we had to resetup wallets each time when customer requests withdrawals. We met huge problems with time management on resolving old wallet issues and took decision to remove it.

Regarding high volume on other exchanges and stealing: of course it is possible that coin that have no volume on our exchange may have some volume after delisting. But this does not prove anything and stealing. We follow our delisting procedure (that is changed already in favour of customers) and this is not stealing.

marcar

full member

Activity: 251

Merit: 100

There wasn't a problem when you still had the delisted tab available. But as the gentleman said earlier 10 days is not enough time. I don't know if you have an email setup to send updates for delising coins I never received one that might be something you could look into adding. What was the purpose of taking away the delisted tab? The problem is that when you delisted the coins alot of times the wallets were not operational so there was no where to move the coins you were removing from the market but shortly after completely delisting the coin all together it would show up on another exchange fully functioning with high trading. How is that not stealing? The whole thing is very suspicious.

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Please notice we do not answer tickets with abuses and threats inside. If You have any kind of problem - please open support ticket and explain it. We will definately do all possible to resolve it.

uki

legendary

Activity: 1358

Merit: 1000

cryptojunk bag holder

Quote from: kryptologist on February 26, 2015, 01:17:02 PM

Quote from: uki on February 26, 2015, 11:33:27 AM

I think there must be a mutual understanding between people who use the exchange to buy/trade coins and people who run the exchange. There seems to be little understanding on the user side, mainly in the fact that running an exchange also incurs costs for maintaining wallets for any given coin and is only profitable for the exchange as long as there is some volume in the given coin. On the other hand, the exchange should also understand that the users cannot carry all the risk of buying/trading available coins and should be allowed a smooth way out (reasonable time) for the coins that are being de-listed. I think having 7 days plus email notification would do the trick - even if someone is on holidays and gets such an email - he/she may respond that the planned return is in next x days, asking for an individual extension until then. That shouldn't be a big deal for the exchange, provided users won't abuse it much.

HAHAHA this is ridiculous. The user must pay for the storage space on the server not the exchange!!!! ROFL

I lost a ton of coins over the Christmas holiday due to delisting. 2 months and no response from support. NEVER UNDER ANY CIRCUMSTANCE, HOLD ANY CRYPTO ON C-CEX!!!!!!!!!!!!!!!

I am a cypto investor, I invested in coins, I come back to check on my coins and they are gone. Lets make a strong push to keep people off c-cex.

I repeat as you seem to not understand what I wrote: users must understand that the exchange keeps only the coins that bring the exchange profits. Otherwise they are not earning money. Come on, there are no free lunches! Never.

From my experience: being an investor in crypto is not an easy piece of bread. You have to be very careful, and watching for the coins that are delisted belongs to your obligations, as a (successful) trader. Things happen quickly in crypto world and are very volatile. You cannot disappear for long, then come back and complain that the coin is not listed (or does not even exist) any more.

kryptologist

hero member

Activity: 714

Merit: 500

@kryptographer

Quote from: uki on February 26, 2015, 11:33:27 AM

I think there must be a mutual understanding between people who use the exchange to buy/trade coins and people who run the exchange. There seems to be little understanding on the user side, mainly in the fact that running an exchange also incurs costs for maintaining wallets for any given coin and is only profitable for the exchange as long as there is some volume in the given coin. On the other hand, the exchange should also understand that the users cannot carry all the risk of buying/trading available coins and should be allowed a smooth way out (reasonable time) for the coins that are being de-listed. I think having 7 days plus email notification would do the trick - even if someone is on holidays and gets such an email - he/she may respond that the planned return is in next x days, asking for an individual extension until then. That shouldn't be a big deal for the exchange, provided users won't abuse it much.

HAHAHA this is ridiculous. The user must pay for the storage space on the server not the exchange!!!! ROFL

I lost a ton of coins over the Christmas holiday due to delisting. 2 months and no response from support. NEVER UNDER ANY CIRCUMSTANCE, HOLD ANY CRYPTO ON C-CEX!!!!!!!!!!!!!!!

I am a cypto investor, I invested in coins, I come back to check on my coins and they are gone. Lets make a strong push to keep people off c-cex.

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: uki on February 26, 2015, 11:33:27 AM

I think there must be a mutual understanding between people who use the exchange to buy/trade coins and people who run the exchange. There seems to be little understanding on the user side, mainly in the fact that running an exchange also incurs costs for maintaining wallets for any given coin and is only profitable for the exchange as long as there is some volume in the given coin. On the other hand, the exchange should also understand that the users cannot carry all the risk of buying/trading available coins and should be allowed a smooth way out (reasonable time) for the coins that are being de-listed. I think having 7 days plus email notification would do the trick - even if someone is on holidays and gets such an email - he/she may respond that the planned return is in next x days, asking for an individual extension until then. That shouldn't be a big deal for the exchange, provided users won't abuse it much.

Exactly. Thanks for fresh air here.

uki

legendary

Activity: 1358

Merit: 1000

cryptojunk bag holder

I think there must be a mutual understanding between people who use the exchange to buy/trade coins and people who run the exchange. There seems to be little understanding on the user side, mainly in the fact that running an exchange also incurs costs for maintaining wallets for any given coin and is only profitable for the exchange as long as there is some volume in the given coin. On the other hand, the exchange should also understand that the users cannot carry all the risk of buying/trading available coins and should be allowed a smooth way out (reasonable time) for the coins that are being de-listed. I think having 7 days plus email notification would do the trick - even if someone is on holidays and gets such an email - he/she may respond that the planned return is in next x days, asking for an individual extension until then. That shouldn't be a big deal for the exchange, provided users won't abuse it much.

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: BTCat on February 26, 2015, 06:56:51 AM

Quote from: c-cex on February 26, 2015, 06:42:35 AM

Quote from: BTCat on February 26, 2015, 05:47:25 AM

3 days is really way too short period to be fair. Someone could be 2 weeks on vacation and lose all his coins easily without ever reading the announcement. That's not a good way to do business.
30 days is more appropriate.

.
Thank You for suggestion, but it is not a 3 days. we wait 10 days in total. Also, vacation can be longer and there can be more different reasons. It is not a good decision to store low interest coins that does not have trading volume on exchange. We list many new coins weekly and there is no reason to pay for server power storing cains that does not bring fees for a long time.

The first 7 days it is not decided yet if a coin will be delisted, if there is enough volume it will stay so all want to wait for the outcome first (MOTO for example last week). So that's 3 real days left for people to take notice and withdraw.

This is very reasonable statement. Thank You. We increase off-market withdrawal period for 7 days. So it is 14 days in total after announce. We will include it in our rules and explain this in details in our announces. Also we will make withdrawal period even longer if it does not affect performance of the server where specific coin located.

BTCat

legendary

Activity: 1960

Merit: 1010

Quote from: c-cex on February 26, 2015, 06:42:35 AM

Quote from: BTCat on February 26, 2015, 05:47:25 AM

3 days is really way too short period to be fair. Someone could be 2 weeks on vacation and lose all his coins easily without ever reading the announcement. That's not a good way to do business.
30 days is more appropriate.

.
Thank You for suggestion, but it is not a 3 days. we wait 10 days in total. Also, vacation can be longer and there can be more different reasons. It is not a good decision to store low interest coins that does not have trading volume on exchange. We list many new coins weekly and there is no reason to pay for server power storing cains that does not bring fees for a long time.

The first 7 days it is not decided yet if a coin will be delisted, if there is enough volume it will stay so all want to wait for the outcome first (MOTO for example last week). So that's 3 real days left for people to take notice and withdraw.
A lot of people are complaining about this and some of those simply leave. So basically your are missing out on business that could cover the servercosts, plus your reputations stays intact which is extremely valuable and attracts even more people. I'd say it's more tactical and more profitable for you to listen to your customers.

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: marcar on February 25, 2015, 11:27:22 PM

Ok at least you are willing to help one person but what about the rest of us you stole from just by delisting the delisted tab?

We help any customer that have any issue. Support tickets are very important for us.

Stole? Not true. And what do You mean by "delisting the delisted tab"?

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: BTCat on February 26, 2015, 05:47:25 AM

3 days is really way too short period to be fair. Someone could be 2 weeks on vacation and lose all his coins easily without ever reading the announcement. That's not a good way to do business.
30 days is more appropriate.

.
Thank You for suggestion, but it is not a 3 days. we wait 10 days in total. Also, vacation can be longer and there can be more different reasons. It is not a good decision to store low interest coins that does not have trading volume on exchange. We list many new coins weekly and there is no reason to pay for server power storing cains that does not bring fees for a long time.

BTCat

legendary

Activity: 1960

Merit: 1010

3 days is really way too short period to be fair. Someone could be 2 weeks on vacation and lose all his coins easily without ever reading the announcement. That's not a good way to do business.
30 days is more appropriate.

marcar

full member

Activity: 251

Merit: 100

Ok at least you are willing to help one person but what about the rest of us you stole from just by delisting the delisted tab?

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: matthewd on February 25, 2015, 10:22:23 PM

my screen name is the same. i do not have to open a ticket. you have all the info in front of you. the only thing i need to hear from you is is i will send you your coins with an address i post here. so the world can see you are trying work on fixing the problems that plagues your site. with an answer i will give my addy and this will be solved. matthewd

Ticket is better way to get this resolved. We may have additional questions. After resolution You are free to post here whatever You want, but we don't have right for that.

matthewd

newbie

Activity: 7

Merit: 0

my screen name is the same. i do not have to open a ticket. you have all the info in front of you. the only thing i need to hear from you is is i will send you your coins with an address i post here. so the world can see you are trying work on fixing the problems that plagues your site. with an answer i will give my addy and this will be solved. matthewd

c-cex

legendary

Activity: 1498

Merit: 1001

CryptoCurrency EXchange: https://c-cex.com

Quote from: matthewd on February 24, 2015, 06:25:29 PM

by the way i never got my 3mil ghost and i posted in time. WTF

Please, open support ticket here: https://c-cex.com/?id=support.
We will investigate.

jagrapolite5

hero member

Activity: 539

Merit: 500

Quote from: c-cex on February 25, 2015, 08:23:13 PM

Quote from: ohmygod21 on February 25, 2015, 08:06:22 PM

c cex down ?

Nope, we are fine: http://www.downforeveryoneorjustme.com/c-cex.com

You have no answers to anything I have brought up, from this thread I am not the only one having these issues, I will post a list of everyone c-cex works with, as in payeer okpay xmlgold nixmoney etc, I'm sure they will be glad to work with a scam site.

Guys i will be posting a list of everyone c-cex is associated with and their contact, if you have been ripped hard enough by this scam site to write an email.
if not STAY off this scam site! read last few pages plz, this will save you a lot of coins.

Topic: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees - page 210. (Read 254629 times)