They offer me a 30% bonus on my deposit and the only requirements is just x10 wager so I become interested to deposit. As the game progress I notice that my wager doesn’t count towards my bonus so I ask for the support about the error. They point out to me that the bonus will just take effect if my main balance will lose first.
So this bonus categorized as cashback not a deposit bonus and worst it has wagering requirements. It’s my fault to not read the bonus ToS first but the email is clearly a deposit bonus.
Just be aware and always read the ToS, casino nowadays are using this method to encourage user to deposit thinking that it will be just a regular deposit bonus. Always read the fine print.
It's your fault for not reading the ToS, I agree, but do you believe that the casino acted correctly in sending the advertisement to your email!?
How many people do you think actually read the ToS?
Regardless of what is written in the "fine print", I believe that every website needs to at least have "character" and act in a fair manner without the need to try to deceive its customers in order to increase its profits.
It's true that marketing is what drives business, but acting in bad faith and trying to take advantage of rules that are highlighted much less than the "email cover" is acting in bad faith.
I would certainly deposit my last money on this site and look for other options to have fun.
Trust and seriousness are essential nowadays, especially when we have several great options to bet on.