I will join members of this great platform in welcoming your presence here, It is nice having you. As a new casino, I believe you will have to stand out from the crowd on rendering unique services different from others and here you really had a good one for that by being a KYC free casino.
However, I am also curious to ask you this question pertaining to your KYC free because we've had this experience in the past were a casino would claim to not be interested in KYC but after a while, they would start demanding for KYC from their customers which indirectly means that they tricked people at the beginning of their launch to get the crowd because they already know that people would be interested and after they had deposited, they did otherwise leaving customers in a shock.
If you tell us you are KYC free now, do you plan doing KYC in the future? What if the government of your local jurisdiction request for such do you plan to impose it on customers to do a mandatory KYC.
We are committed to staying KYC-free and have no plans to introduce KYC in the future. Currently, there are no indications that KYC will be required under our license. Our goal is to maintain transparency and trust with our users, and we will always prioritize providing a seamless experience.
The UI looks really slick! I’ve been browsing the site but haven’t created an account yet.... I’m just curious if you’re planning to add a sports betting option to the casino, that would be a great addition.
Also, I noticed you’ve got a signature campaign coming up, which is a smart move. Just having an announcement thread might not be enough to reach a wider audience in the forum. Best of luck with everything, and welcome to the forum!
Yes, we are considering adding a sports betting option in the future. We’re always looking to enhance the experience for our users and will keep the community updated on any new features. Thanks for the warm welcome, and we appreciate the feedback!
Welcome to the forum @casinopunkz, I'm amazed with your Retro UI because it looks nice. At least not many retro themed casinos out there so it can be a good branding for your business that makes you different from the others. No doubt that UI/UX alone is not enough to attract new customers so you also need to have much more interesting offers for your customers. Currently there is only 1 available promotion and 1 tournament on your casino.
The promotion is 100% deposit bonus, unfortunately it comes with 40x wagering requirement (deposit + bonus) so basically it is 80x of the deposit. Isn't it too high wagering requirement? Usually wagering requirement is applied to the bonus or the deposit amount only, I think need to review your deposit bonus terms and consider to make a change. While the tournament is a multiplier contest with 1000EUR prizepool but the minimum bet to be eligible is too big imho (1EUR) but looking at the finished tournament, I'm surprised to see that all the winners are with less than 60x multiplier. Even less than 10x won the 3rd to 5th prize, it seems that currently you dont have enough players but it is reasonable since you are still new casino.
Coming up to the "no KYC" discussion above, I agree with most members here. It is better for you to remove the marketing gimmick because in the reality you have the right to ask KYC at anytime. I know that you use it to attract customers but I believe potential customers will be preferred to read real fact (not just gimmick).
Due to the anonymous nature of our casino, we are unable to offer more favorable terms on our welcome bonus at this time. We aim to maintain transparency and fairness while adhering to our privacy-focused approach. While we understand that the terms may seem high, they reflect our current policies. We appreciate your feedback and are always working to improve the overall experience for our players.