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Topic: Casinos team identity (Read 566 times)

hero member
Activity: 2982
Merit: 678
★Bitvest.io★ Play Plinko or Invest!
February 23, 2024, 04:26:59 PM
Does it make sense to know the names of the casino owners and their team. In principle, if everything happens honestly, there is no special need for it. If the withdrawal and deposit of funds is not delayed, the gameplay is smooth - then there are no problems. It's one thing to know the names behind the project, and quite another to know the names behind the casino. In fact, most casinos are somewhat similar to each other in some ways
I agree.

If everything is smooth especially in withdrawals, there's no need to know this type of detail. Because what they need to do to gain people's trust is to be a good casino with a smooth operation having to less to no complaints at all although this is impossible.

The impression of having a good service coming from a customer is what determines them to be a good casino. And we wouldn't be bothered to know who are behind it.
legendary
Activity: 3122
Merit: 1171
February 23, 2024, 04:23:08 PM
But the ultimate question is of what use is knowing the identity of the casino owner if the casino does not violate any of the operational rules and regulations guiding their operation and customers' relation?

And why do we need to pass the KYC process if we don't violate any rules and regulations, in simple words why do we need KYC if we are fair players?

I don't need to know the owner's identity, but I guess someone needs to know that... after all, they are working with money, huge money, and if something bad happens who will be responsible for that? We have had several cases where the casino just disappears with the user's funds.

Generally, I don't like KYC and I avoid it whenever it's possible, but in the end, trust should be a two-way street, if we (players) need to verify I think that the casino owners should also be verified.

legendary
Activity: 1792
Merit: 1159
February 23, 2024, 04:07:40 PM
Im with the comment above that it wont really be that matter much but there are really indeed people who do really that liking on knowing on everything even if it means on knowing the people behind
on the platforms or sites that they are playing on with. Some who are really just that recently comes in are those people who do just simply choose up with those popular sites which have been
trusted by many. Dont know if they are aware of their owners name or simply anonymous. What matter most is that they do pay and for sure this is what most people that do mind much when it comes
to these situations on where they will really be always giving importance about legit sites that they are dealing with and doesnt matter whether identity is exposed or not.

Does it make sense to know the names of the casino owners and their team. In principle, if everything happens honestly, there is no special need for it. If the withdrawal and deposit of funds is not delayed, the gameplay is smooth - then there are no problems. It's one thing to know the names behind the project, and quite another to know the names behind the casino. In fact, most casinos are somewhat similar to each other in some ways
hero member
Activity: 2926
Merit: 722
February 23, 2024, 03:36:31 PM
And that's why I don't mind knowing who are behind those casinos or with the support group. Because typically, the owner is known from these matters as they need to verify that they own it when there are media that are asking them for certain issues.

I do agree about those matters and factors that you've mentioned. They're part of the important things that a gambler should know but if it's very important to a gambler to know behind those team support or even the owner, you spend your time knowing them.
Im with the comment above that it wont really be that matter much but there are really indeed people who do really that liking on knowing on everything even if it means on knowing the people behind
on the platforms or sites that they are playing on with. Some who are really just that recently comes in are those people who do just simply choose up with those popular sites which have been
trusted by many. Dont know if they are aware of their owners name or simply anonymous. What matter most is that they do pay and for sure this is what most people that do mind much when it comes
to these situations on where they will really be always giving importance about legit sites that they are dealing with and doesnt matter whether identity is exposed or not.
hero member
Activity: 2786
Merit: 578
February 21, 2024, 07:11:34 PM
I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.
Seamless users experience is the most important thing i should say on which gamblers wont really be thinking about those teams identity or informations.
What matters is;

1. Games offered
2. Instant withdrawal
3. Good site design and animation
4. Good and active support
5. NO KYC

If all of these things are met, then knowing teams identity would really be that least concern.
If you are really that mindful or does really want to know then you could always ask them out, but i highly doubt that they would really be telling you completely about those
details on which these arent things that commonly exposed.
And that's why I don't mind knowing who are behind those casinos or with the support group. Because typically, the owner is known from these matters as they need to verify that they own it when there are media that are asking them for certain issues.

I do agree about those matters and factors that you've mentioned. They're part of the important things that a gambler should know but if it's very important to a gambler to know behind those team support or even the owner, you spend your time knowing them.
sr. member
Activity: 700
Merit: 429
February 21, 2024, 03:17:26 PM
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
This is the reason why I love stake.com and Eddie. As a player I appreciate the transparency and approach of stake.com. Transparency can build trust and positive relationship between players.

For sure casinos have different reasons for not revealing their team members identities, like privacy, security, or maintaining a professional image. Some might choose transparency and promote their team, while others prefer privacy. It depends on each casino's policies and priorities. But it's really kinda unfair that we didn't know their identity and they know us.
In the world of many anonymous casino operators, having the well wither to know some few of them is worth commending such as Eddie of Stake whom someone mentioned,  have read alot about the CEO and how public he is about his business because as the owner of one of the world largest casino, he has alot of security threat 8f and when he becomes publicly but still Eddie manage to safe guide himself all the while by being very openly interacting with the community and for that, we have to commend him for that.


But the ultimate question is of what use is knowing the identity of the casino owner if the casino does not violate any of the operational rules and regulations guiding their operation and customers' relation?
full member
Activity: 294
Merit: 232
Let love lead
February 21, 2024, 03:13:00 PM
I think this is also for their security.

While I understand that having a designated team members in a certain project (e.g. ANN threads, startup token projects, etc.) are essential in order to confirm the authenticity of their goals and plans, in a gambling casino, it is somehow irrelevant. What separates a genuine casino from a scam one is the former's representation of itself and years of service with continued trust by establishing their reputation.

Lastly I also want to point out that having a team member's profile in an online casino can be quite difficult especially if we are talking about the nature of their project. Naturally, a person may feel devastated if they lost on their games or if they staked hundreds to thousands of $$$ worth of crypto and they may channel such rage and emotion into looking for the identities of the team members.

In conclusion, it may indeed compromise the safety of the team members.

Definitely, its a security threat to display the real identities of casino team, transfer of aggression is always inevitable in the moments of terrible loss on the side of a gambler and the casino rep might be in great danger as some mad gamblers might conclude that the casino intentionally make them loose and will likely take their revenge on any member of casino team available.

People might even go to the extent of asking for cheats from the team member and noncompliance might mean harm to them, even if they don't have any,

Lastly, no matter how transparent a casino its with their dealings with their clients, revealing the identities of their team members is not ideal at all and should never be encouraged.
sr. member
Activity: 1596
Merit: 358
https://shuffle.com?r=nba
February 21, 2024, 03:04:55 PM
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
This is the reason why I love stake.com and Eddie. As a player I appreciate the transparency and approach of stake.com. Transparency can build trust and positive relationship between players.

For sure casinos have different reasons for not revealing their team members identities, like privacy, security or maintaining a professional image. Some might choose transparency and promote their team, while others prefer privacy. It depends on each casino's policies and priorities. But it's really kinda unfair that we didn't know their identity an they know us.
sr. member
Activity: 350
Merit: 295
February 21, 2024, 02:52:28 PM
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

I noticed that as well. I think most of the casino we have in this forum are crypto related and because some of them are just crypto, they don't like to reveal their identity because of regulations that do come from other countries and they don't want to be drag for running a company that is not licensed to operate in some particular areas, their identity been public can make them been on blacklist and wanted.

Another reason could also be because they accept some coins and withdrawals, it can put them at risk from government, we all know that casinos are just company offering gambling service for people, they have no idea about which coin is clean and which is not, it will be dangerous for them to reveal their identity when the government can say they should return a particular coins and also they could be label for money laundering, it's better to stay anonymous and be trustworthy just like many of them are doing here.
sr. member
Activity: 1918
Merit: 256
Just.bet - Decentralized On-chain Casino
February 21, 2024, 02:37:00 PM
The team is rarely exposed publicly because of their security status, because many countries prohibit gambling, but they collect taxes secretly 😁, and besides, we can see the trustworthiness of casinos directly from their user reviews, but still be careful with the reviews created by bots
hero member
Activity: 2926
Merit: 570
Leading Crypto Sports Betting & Casino Platform
February 21, 2024, 02:29:21 PM
#99
Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
Many of the reputable casinos here have their own identities, yes, the CEOs and they're already exposed and became public figures and that's why knowing them is already enough to know if a casino is reputable or not. But to the ones who's starting out, it's up to the owners of it if they think revealing their identities is going to help them have more confidence and trust from their gamblers. Because it somehow gives the idea on what type of management the casino has based on the owner.

As a user of them, if something is wrong, then that's the time that a user has to comply if you're required to do so. But us, if they don't know any about us or about team, it won't matter as long as you've been with them and have experience using them for a long time having no trouble at all. But if that's a big requirement that shall fill your satisfaction, it's up on how you would address that to prove your confidence with them and each of us have a different point of view regarding this.
hero member
Activity: 2786
Merit: 606
February 21, 2024, 02:23:23 PM
#98
I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.
That's what most gamblers see when they join a platform, they first check if the platform is reputable and then they want good services out of which customer service is the priority because a customer anywhere would want to have complete attention when it's needed and the issues discussed should be listened to and resolved as quickly as possible which is only what makes a customer stay because if a customer doesn't get good customer service, they will not keep using the services anymore.

So when it comes to casino platforms, people often don't care about the team managing the platform, who the owner is, who is managing the support team, etc.
legendary
Activity: 2240
Merit: 2005
February 21, 2024, 01:54:07 PM
#97
I like the idea of them revealing their identity but if you think about it, there's the matter of personal privacy that this people really need to take care no matter, these casinos that you want the team behind to reveal their faces are not a big casino website compared to some and so they want to make sure that they can still keep that part. I'm all in favor of revealing the identity but we can't force then to do it anyway, the team should be the one to willingly do it.

No one wants to disclose their personal data. At least the casino owners, at least the programmers, at least the cleaner, mopping the floors in the institution because the gambling industry is filled with inadequate people who after another loss so and seek to beat the face of someone who is somehow connected with the casino.

I perfectly understand these people, because privacy is only our choice and those who want peace of mind in life in every possible way trying to maintain confidentiality. This is quite normal practice.
legendary
Activity: 2240
Merit: 3002
February 21, 2024, 01:47:09 PM
#96
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

This is an interesting topic.  This makes me wonder if big in person Casinos such as the Bellagio in Las Vegas have their team members either listed out somewhere on their website, or perhaps there's photos somewhere in the building showing whom the main people are.

I'm not sure even if the casino team members were listed out that it would make much difference to me personally.  This sort of info could real easily be faked.  Transparency however is a great thing.
sr. member
Activity: 1456
Merit: 325
★Bitvest.io★ Play Plinko or Invest!
February 21, 2024, 01:33:37 PM
#95
I like the idea of them revealing their identity but if you think about it, there's the matter of personal privacy that this people really need to take care no matter, these casinos that you want the team behind to reveal their faces are not a big casino website compared to some and so they want to make sure that they can still keep that part. I'm all in favor of revealing the identity but we can't force then to do it anyway, the team should be the one to willingly do it.
hero member
Activity: 1428
Merit: 836
Top Crypto Casino
February 21, 2024, 01:12:07 PM
#94
Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
Good question, but i think their information is irrelevant to its users especially those online casino. All online casino need to do is have a licensed (well, optional), responsive support, community awareness and a working platform, that's for them to be relevant. Except for land-based casinos, since they are run by tycoons and business man known in the country or in the area, and obviously you will personally see their staff when you visits the area. While online is different from that due to the obvious reasons, it's virtual.
legendary
Activity: 3192
Merit: 1198
Bons.io Telegram Casino
February 21, 2024, 12:54:28 PM
#93
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

There's no advantage in showing or posting their identity and it will put their reputation and their security at risk there are gamblers who are not satisfied with the results they've gotten that they will target these owners since they are exposed, they can despise them insult them and post their identity online and hire people to target them, for their safety and those of their love ones its better for the owners of casinos to not reveal their identity.

A gambling platform is categorized by some people as a place for vice and a root of addiction, if people know the identity of the owners they can target them so a casino should just be represented by their domain name.
sr. member
Activity: 686
Merit: 403
February 21, 2024, 07:43:21 AM
#92
It's only the government of a country that deserves to ask a casino for identity and license, not the gamblers, this is the first time I would hear such from a gambler, most are only concerned about how they will be treated by the customer care and how lucky they can get.

If you are using a popular online casino you won't need to worry about identification, it doesn't matter to gamblers, like I said, only the government agencies have the right.

Do you even know that it's unsafe for casino team members to reveal themselves to the public? A place where people come to try their luck and lose some money?what if they got angry and decide to take some actions against the team members? Or you think it's not possible? What if a gambler is a triad member? Will you know? Think.
legendary
Activity: 2772
Merit: 1112
Leading Crypto Sports Betting & Casino Platform
February 21, 2024, 03:08:39 AM
#91
Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
No, I never thought about that because what players are concerned about is how the casino treats its players, how they give bonuses and any complaints that arise so knowing the identity of the casino owner is not something that is important for players to know, and also online casinos when it has a license so that is enough to judge that they are serious about the business they are building.
But did you know that there is one casino on this forum that is very active in holding contests in games and rounds boards and one of the prizes is meeting the casino owner, this casino is also one of the sponsors for a football club in England which is currently playing in the championship division.
So it's not that casino owners don't want to open up about their identity, it's just not an obligation and players don't really care about it, and connecting it with KYC doesn't seem like the right thing to do.
full member
Activity: 2366
Merit: 207
★Bitvest.io★ Play Plinko or Invest!
February 21, 2024, 02:05:56 AM
#90
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
There are several casinos that have revealed the Owners if not the whole team like Bitvest in which Owned by @lightlord and there are others that I just forget those names.
But for me personally ? all casinos must declared their team and Owners because if ever there are scams and related cases happens as we are talking about huge money here? then we can run after them and not like now that victims cannot even identify whom to chase when they are being scammed .
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