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Topic: Casinos team identity - page 2. (Read 566 times)

jr. member
Activity: 70
Merit: 0
February 21, 2024, 01:31:23 AM
#89
Due to safety and privacy concerns, casinos do not reveal the identities of their staff. By doing this, workers are protected from harassment and lower the chance of an insider threat. By keeping things formal and preventing interruptions from customers, anonymity is very helpful.
legendary
Activity: 3108
Merit: 1115
Leading Crypto Sports Betting & Casino Platform
February 21, 2024, 12:42:11 AM
#88
Just like other huge companies, I don't think it's necessary to know who's who in the organizational hierarchy of a casinos except for its executives. The low-ranking employees don't need to have themselves exposed as they are doing what the executives ordered. At the end of the day, should a scam arise, people will be looking for the high-ranking officials to be put behind bars and not those underlings who are only following orders.
I agree with that. Just like what Stake.com is doing. Eddie is out there in the frontlines and his face is being seen all the time. The chat moderators, team management, marketers, and others within their staff don't really need to show their faces to the public and it's for their own security too, or for the business. It avoids blackmail or other evil intent that could be thought of by people who are planning something bad on the online gambling site.
I mean, I don't think it's mandatory that a whole team will have to put their faces into the public. Even the ICOs before only put the names and photos of the developer and his team and some even don't do that and yet investors are still flocking in just because of one hype. How come they could be anonymous and still get buyers of their project? And yet gambling behind the scenes teams should also go through KYC.
legendary
Activity: 3542
Merit: 1352
Cashback 15%
February 20, 2024, 07:53:23 PM
#87
Just like other huge companies, I don't think it's necessary to know who's who in the organizational hierarchy of a casinos except for its executives. The low-ranking employees don't need to have themselves exposed as they are doing what the executives ordered. At the end of the day, should a scam arise, people will be looking for the high-ranking officials to be put behind bars and not those underlings who are only following orders.
hero member
Activity: 2548
Merit: 533
February 20, 2024, 06:41:13 PM
#86
I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.
Seamless users experience is the most important thing i should say on which gamblers wont really be thinking about those teams identity or informations.
What matters is;

1. Games offered
2. Instant withdrawal
3. Good site design and animation
4. Good and active support
5. NO KYC

If all of these things are met, then knowing teams identity would really be that least concern.
If you are really that mindful or does really want to know then you could always ask them out, but i highly doubt that they would really be telling you completely about those
details on which these arent things that commonly exposed.
sr. member
Activity: 1526
Merit: 412
February 20, 2024, 05:27:30 PM
#85
Security as others have said many times and maybe also convenience. Most of the rich people who prefer privacy probably prefer walking around without personal bodyguards following them around. They can enter coffee shops or any restaurants alone like a common citizen and be just fine.

I don't ask who the owner of the shop is when I buy items from them so I also have no problem not knowing the owners of online casinos I play.
legendary
Activity: 1162
Merit: 2025
Leading Crypto Sports Betting & Casino Platform
February 20, 2024, 05:05:03 PM
#84
Honestly, it has never crossed my mind on whether some of the casinos I have used have made the identities of those who are behind the management of the service public. To me as long as the casino manages to keep a spotless track record and good customer support it was enough for me not to overthink about the managers and their identity.
Those who are part of the team probably keep their identity hidden for the sake of their personal security, however, that approach of keeping such information hidden could be used by shady casinos to get away with scams and devious practices.

Would I feel safer if I knew the identify of those behind the casino? Perhaps, but not much, in this digital era it has become very easy to fake one's identity, to the point of not knowing whether someone is really the manager of the casino or not. That is why a track record and reputation is more important than having information on people behind the casino.
A special case would be whether the management of the casino changes hands, there it would be very good to be notified.
hero member
Activity: 2786
Merit: 578
February 20, 2024, 04:48:15 PM
#83
I have never thought of that. What is important to me is on how they help their customers when there are concerns and how they're giving us the help that we need and deserve.

So, I don't have to know who's behind that chat support or zendesk as long as the approach to me is that they're friendly and helpful, that's already a thumbs up and that's the kind of customer service and experience that I am wanting.

And that's one big factor that many of us considers from using a casino.
legendary
Activity: 2856
Merit: 1132
Leading Crypto Sports Betting & Casino Platform
February 20, 2024, 04:38:35 PM
#82
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?
Just avoid such anon casinos. Legit casino owners have at least some social media presence, if not full names. They don't need to have listed team members on the web page, but as they are proud for their casinos, there's no need to hide the CEO either. Its not like with ICOs where we need to do deep research of a new system. Casinos are pretty straight forward businesses, so all we need is sense of accountability. So public CEO is enough.

While i understand why some CEOs would like to stay away from public eye, imho they chose wrong profession if they think they can avoid it, or at least wrong position in the company.

Then there are companies like Betfury, that keep the CEO hidden but are naming admins in chats as team members for example, which is just deceptive misdirection. Seemingly giving something without giving anything of value.
hero member
Activity: 2786
Merit: 646
February 20, 2024, 03:38:36 PM
#81
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

I dont have any thoughts such as this on which we do know that we are dealing on crypto space on which it would really be understandable that it wont really be necessary i guess or something that you would really be mindful about. If its doxxed or known then its better but for sure gamblers wont really be putting up that much attention such as this on which we know that everything could really be that totally anonymous on this space. If ever that one comes or would really be needed up to have that KYC to gamble then they would really be looking for another place on which they would really be able to do so without submitting their
personal identifications on which it would really be that somewhat understandable i should say.

Platforms online or casinos would be no surprise that they would really be needing up to go with regulations or laws for them to continue their business and also gamblers
would really be that somewhat confident when they are really that able to see on having those licenses too.
sr. member
Activity: 1106
Merit: 421
February 20, 2024, 03:14:47 PM
#80
Actually I won't say the point are value less because in current situation most of the new arrival Casinos became scammers at the end of day. And they always hide their Identity. But we have seen lots of well reputable casinos those owners revealing them. But I think who don't wanna reveal their  identity we shouldn't shake on that matter. Because not all casinos are scammers who are hiding their identity. Although our bitcoin inventor identity was also hidden.
sr. member
Activity: 1302
Merit: 252
Sugars.zone | DatingFi - Earn for Posting
February 20, 2024, 02:23:21 PM
#79
Some folks say knowin' the names and faces behind the scenes builds trust, like playin' poker with friends instead of strangers. It's like havin' a celebrity chef cook your meal – adds a layer of cool, right? Plus, it holds them accountable, keeps things fair, kinda like playin' under a spotlight.

But others say chill, their privacy matters too. Imagine some angry dude who lost big bucks comin' after them! Plus, revealin' their secrets is like givin' away the recipe to their special sauce – not good for business. And let's be real, the most important thing is you havin' a fun and safe time, right? Who's dealin' the cards ain't the main course.

So, what's the verdict? Well, it ain't black and white. Casinos can be transparent without exposin' everyone's personal info. Think of it like showin' the ingredients on a menu, not the chef's home address. They can also prove they're on the up-and-up by followin' the rules and treatin' players right. And hey, open communication is always a good thing – players should feel comfy askin' questions and gettin' answers.
sr. member
Activity: 1890
Merit: 322
February 20, 2024, 02:03:23 PM
#78
If they have an option to not disclose their personal identity, why they need to publicize it to everyone else? Huh

When you want to open a banks account, the banks' employees will ask you to submit your ID card and other personal information, do you ask their identity? I bet you not.

I think it's a stupid question, if you don't comfortable or don't like to submit KYC without know the owner's identity, don't gamble on that casino.
A normal online casino don't usually do that but I already saw a couple of casinos whom you can see their staffs picture, know their real name and even addresses. They even post it publicly in their forum. I'm referring to Primedice and Stake casino here. A crypto casino project that has their own token can also do this just like most of the crypto projects.

I think this is to gain the people's confidence and they hope to get more investors. As for the bank employees, there is no need for us to ask their ID's because they are already wearing it. If not, it may be inappropriate to ask them about it. We should respect their privacy and just find a platform which teams are already doxxed.
sr. member
Activity: 658
Merit: 384
February 19, 2024, 07:02:40 AM
#77
There will never come a day where casinos will have to pass any form of KYC because they have gotten their pass already, to start running the business by the government, that's all, they don't need to prove anything to their customers again.

Good customer service and good rep is enough, I would use any casino that have these two, most are not perfect but these are the most important for me, good reputation consist of fast deposits and withdraw at any given time, and others.

It's the customers that want to use the online casino that need to pass KYC not the team, I don't need to explain why we need to pass KYC again and again, but the team are free, customers only need to choose a licensed casino for their gambling activities and they are good.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
February 19, 2024, 06:30:51 AM
#76
We will not know the identity of the casino team and owner. We only gamble at casinos that we know are trusted casinos and can provide satisfaction to their members. We don't need to know anything else as long as the casino can provide that.

They will not reveal who they are to the public. We also don't need to find out who they are. After all, we use the casino to gamble just for fun. There is no desire to spend a lot of money because for us, gambling is entertainment.

We may only know the name of the support service that answers our questions about the casino. But we still won't know who owns the casino unless the casino owner introduces himself to the public. That is their secret and we must be able to understand it.
full member
Activity: 392
Merit: 122
★Bitvest.io★ Play Plinko or Invest!
February 19, 2024, 04:26:13 AM
#75
No matter we gamble on any website we never think about them, we think about whether we are getting the right bonuses and gambling bets. If it is correct then we will be ready to gamble there and if there is any wrong address or mismatch as team formation information then we will not gamble there. I am not qualified to ask if they have done KYC and if the license is correct because we can participate there minimum one member, just for gambling.
sr. member
Activity: 1008
Merit: 371
February 19, 2024, 04:24:02 AM
#74
I feel that they do that to protect their privacy to prevent bad things from happening to them. You know that the gambling industry is quite an unhealthy business and there are risks that can be borne by top officials or workers when people find out their identities. It is possible that they will receive threats, terror, harassment, or other unwanted actions which will disturb them, and therefore they prefer to hide their identity.
It is true that this is a concern for gamblers, because how can they impose KYC on their users, while they themselves do not reveal their identity. However, as long as the casino complies with regulations, I feel that there is no particular need for them to be able to reveal their identity to their users.
legendary
Activity: 2520
Merit: 1721
MrStork Exchange Service
February 19, 2024, 03:59:24 AM
#73
-snip-
Casino team identity isn't necessary, unless the law ask them to start doing so, they are regulated, or make sure they are, this is why you must avoid untegulated casinos, regulated casinos have passed the requirements to run and the identity you seek for is in the hands of the law already, don't stress yourself.
Only the identity of the owner may be required by the authorities so that the Casino becomes legal and obtains a License.
Employees who are contracted to work (usually some programmers) will not share their identities.
They sometimes only work from home and work part-time.

Ever seen some documentation about Online casinos that are only managed by a few people but have employees all over the world working from their respective homes.
Only a central server connects them.

If the government asks for all employee identities it seems too much because, this is not a business that the public can notice.
hero member
Activity: 2506
Merit: 628
I don't take loans, ask for sig if I ever do.
February 19, 2024, 03:45:27 AM
#72
~
Cause it's done internally? It's the same idea as KYC technically since casinos don't technically reveal our identities to others no? Same thing, they don't reveal the identities of their employees to others. Owners? Maybe. But employees? They're probably not paid enough to give enough of a damn lmao.

It also doesn't help that some people can get really, really emotional. I imagine someone just doxxing any employees, visiting them irl and harassing them cause the casino they're working on "scammed" them of their money. Kinda extreme, but hey, it can happen.
sr. member
Activity: 714
Merit: 296
Cashback 15%
February 19, 2024, 03:26:28 AM
#71
To invest is different from to gamble, a new project with no visible team members can be a sign of red flag because you want to invest in the project which is a long term thing to do, as for a casino, it's a day something, you place bet and you win and you click withdraw, team or not team reputation is all you need, to be able to make your first deposit on the platform.

If you plan to hold a token for many months or few years you sure need to know about the team, it will increase your confident in the project, but you don't need to do same with a casino, just check if they are active and if they have good reputation since they have been in operation, that's all.

Casino team identity isn't necessary, unless the law ask them to start doing so, they are regulated, or make sure they are, this is why you must avoid untegulated casinos, regulated casinos have passed the requirements to run and the identity you seek for is in the hands of the law already, don't stress yourself.
sr. member
Activity: 1638
Merit: 425
Cashback 15%
February 19, 2024, 03:16:26 AM
#70
The identity of a casino's team is something we rarely across in our forum even though we have like hundreds of announcement topics in this section, promoting services, gambling games and tournaments. This act typically comes around professionalism and hospitality to provide a special customer service. Showing friendliness.and deep understanding of the games offered. Team members may also be a comfortable addition to players here.

Till this day I didn't see any casino revealing the identity of their team, owners, employers and responsibles of the casino even though players are required to pass a KYC process for their identity, so I'm wondering have you ever thought about this too? and the reasons why most casinos are not doing this process?

I mean they don't usually do this on physical casinos and even on gambling website casinos like some other cryptocurrency projects where they show full transparency on their team showing the founders, developers, etc. For sure there are shady things happening in the background most of the time that they don't really want us to know, probably for security they will not show this kind of information to the public. Probably employees are probably just from other countries that is just hired for online work.

It wouldn't really matter I guess as long as they have great services on the casino or on the gambling website as long as they are doing the job, and everyone can play on it with minimal issues it is already good to go in my opinion. Personally, I would play on a gambling casino website as long as it is trusted and the team doesn't really matter, I also want to try other gambling websites as long as it is not rigs or scams.
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