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Topic: [Closed] Neodice.com | Futuristic Dice Platform 🎲🌌 - page 9. (Read 7807 times)

copper member
Activity: 114
Merit: 44
Neodice.com
Thank you all for your patience!

Everything should work fine now, you can also visit the bonus tab for more details.

In addition, now, when trying to create a withdrawal request, the user will see whether he has fulfilled the wagering requirements or not!

Quote

Let me congratulate you on the upcoming 2023. I have no doubt that next year will be a turning point for Neodice!

Happy New Year!  Kiss


legendary
Activity: 1946
Merit: 1026
In Search of Incredible
It is normal as maybe there are many other withdrawal requests from users recently and most of withdrawal came from players without deposit.
That's why neodice need more time to do security check for each withdrawal  request in order to avoid abuse.
Correct me if I'm wrong.
Neodice is offering 'no deposit bonus' to the new users with some wagering requirements. Seems like it has attracted a lot of user and there is a good number of abusers who is trying to take the benefits of this 'no deposit bonus' by creating multiple accounts. Therefore, the withdrawal delays is connected with the bonus abuse. I have played there with deposits and my withdrawal was processed in less than 30 minutes (two months ago).
newbie
Activity: 7
Merit: 0
"Welcome to Neodice 😺
Withdrawal of funds is temporarily suspended for an indefinite period. As soon as the problem is solved, you will know about it. Thanks for understanding."


Its just kinda wierd thing to do after you run a promotion to attract new players , maybe they overestimated their no deposit promotion cost?

Hopefully this problem is only going on with no deposit bonus users. Having their funds locked 1day before new year is just sad.
newbie
Activity: 6
Merit: 0
I registered from btcgosu.com and I only asked the admin of neodice about my withdraw.
legendary
Activity: 3500
Merit: 1354
Many newbies trying to withdraw and seems that most of them need to wait for several days before neodice process the withdrawal.
However after reading the last post above, it seems that the long waiting withdrawal is a special case because maybe most above newbies are trying to withdraw what they win from bonus without deposit.
It is normal as maybe there are many other withdrawal requests from users recently and most of withdrawal came from players without deposit.
That's why neodice need more time to do security check for each withdrawal  request in order to avoid abuse.
Correct me if I'm wrong.
newbie
Activity: 6
Merit: 0
Hi. I won some money and make withdraw. I must wait withdraw 7 fays or more? My username is Pervakfer on neodice. It will be very nice to receive money before New Year.
legendary
Activity: 1456
Merit: 5874
light_warrior ... 🕯️
My username is Zarametk and my email on neodice.com - is [email protected]. My withdrawal is pending from 23 of December
I have been informed that your withdrawal has been processed (after you provided a valid username).

Note: Also on Monday there will be a release on bonuses (including detailed wagering conditions).
newbie
Activity: 7
Merit: 0
Can you check mine aswell? its been 3 days and my withdrawl comes from the no deposit bonus.
Username : Ahylli
newbie
Activity: 12
Merit: 0
my username is zaravalnu - and I made withdrawal 5 days ago and still did not get my 20 usd withdrawals from you.
Please specify your username, because the one you specified was not found.
     

My username is Zarametk and my email on neodice.com - is [email protected]. My withdrawal is pending from 23 of December
newbie
Activity: 1
Merit: 0
my username is zaravalnu - and I made withdrawal 5 days ago and still did not get my 20 usd withdrawals from you.
Please specify your username, because the one you specified was not found.
can you check my withdrawal as well?  Support said it will be processed within 7 days, it's been 9 days and still nothing changed, support stopped responding status WD still pending
My username: Aga08
copper member
Activity: 114
Merit: 44
Neodice.com
my username is zaravalnu - and I made withdrawal 5 days ago and still did not get my 20 usd withdrawals from you.
Please specify your username, because the one you specified was not found.
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
~snip~
The hypertext of footer authentication link hasn't been changed yet. Is it intentional there?
I have gained a referral on my Neodice account. There is no information about my referral. Will it be possible to display the referral usernames on the account referrals page? BTW, I'm excited to see the availability of the tournament. I hope that the bonus related issues will be resolved soon.
legendary
Activity: 1456
Merit: 5874
light_warrior ... 🕯️
I still did not get any money and it is realy SCAM casino
First of all, did you do what I asked? No!

You act like an impatient bonus hunter, this is confirmed by the fact that your account here on the forum became active again after a long time. As I already said (which you apparently deliberately lost sight of), Neodice now has some problems with the bonus wagering mechanics and they threw all their efforts into correcting this error. They even delayed the launch of tournaments and a few other features, although these features are already 99% ready.

Quote

In any case, your withdrawal will be processed today. I also left you a neutral tag as a warning, which may change to red if you continue to create FUD.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
I still did not get any money and it is realy SCAM casino

But it's only 9 AM, why the rush? The whole day is ahead of us...

Nobody likes to wait, but problems are "normal", from time to time there's always something... we need to be patient and show some understanding in those moments. Obviously, there is some problem on the site, we will see how the team will solve it and how they handle difficult situations. Until then, I'm waiting for my withdrawal as well, without negative thoughts and "hard" words.

Well to be fair assuming that the user is telling the truth. His withdrawal is pending for more than 5 days and the time of his post here doesn't have any bearing at all. I understand that the team might be already on vacation since its already a holiday week but they should at least inform the user for the possible delay on his delay on his withdrawal with an ETA.

Telling a casino as scam for just a 20$ delay of withdrawal is really harsh considering that Neodice has an existing signature campaign here that has a budget more than that.  Cheesy
legendary
Activity: 3164
Merit: 1175
I still did not get any money and it is realy SCAM casino

But it's only 9 AM, why the rush? The whole day is ahead of us...

Nobody likes to wait, but problems are "normal", from time to time there's always something... we need to be patient and show some understanding in those moments. Obviously, there is some problem on the site, we will see how the team will solve it and how they handle difficult situations. Until then, I'm waiting for my withdrawal as well, without negative thoughts and "hard" words.
newbie
Activity: 12
Merit: 0
I still did not get any money and it is realy SCAM casino
legendary
Activity: 1456
Merit: 5874
light_warrior ... 🕯️
my username is zaravalnu - and I made withdrawal 5 days ago and still did not get my 20 usd withdrawals from you.
The Neodice team is a little busy at the moment, but I reported your case.

Write here tomorrow evening if your withdrawal request is not processed.  Wink
newbie
Activity: 12
Merit: 0
my username is zaravalnu - and I made withdrawal 5 days ago and still did not get my 20 usd withdrawals from you.
copper member
Activity: 114
Merit: 44
Neodice.com
Looks like this testing affects withdrawals for us who registered before 19 December. And "Neodice typically replies in under 4h." is slow, when a problem arises, no one wants to wait so long for a support response. In my case, the waiting time was even longer than that... I guess that should be faster for a better experience.
I will be grateful if you provide your username and I will check your case. Not so long ago, we launched in test mode no deposit bonuses, but as often happens, a group of people was found who began to abuse these bonuses. In short, we have problems with mathematics (namely, with an incorrect calculation of wagering bonus funds when a user makes a deposit). Therefore, we have postponed all current affairs in order to throw energy on this problem.
legendary
Activity: 3164
Merit: 1175
Note: We have just launched the no deposit bonus feature and are still testing it. This may lead to temporary delays in withdrawals, however these delays will not affect customers who registered before 19 December. Withdrawals will be made no later than Monday.

Looks like this testing affects withdrawals for us who registered before 19 December. And "Neodice typically replies in under 4h." is slow, when a problem arises, no one wants to wait so long for a support response. In my case, the waiting time was even longer than that... I guess that should be faster for a better experience.
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