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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 109. (Read 465733 times)

newbie
Activity: 8
Merit: 0
Many leagues and tournaments are not able to bet at the moment, although they were able to bet last week. For example the AFC u23 qualification games (21 games today) and lower football leagues from England and Germany and France.  Last weekend all leagues/tournaments were able to bet. What is going on there? The offer is not attractive....
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Morning all,

@SyGambler - Sorry about that, we experienced a few minor issues over the weekend and some events required manual grading. I've just checked and your bets should now be settled correctly, but please let me know if there are any outstanding bets that you need me to look into.

@germanszaky - I'll speak to our teams now and try and find out the cause of the delay.

Thanks,

Ronnie @ Cloudbet
newbie
Activity: 15
Merit: 0
Hello everyone, bad things happened. Cloudbet does not want to give my BTC (0.86). They did not send me a letter confirming the withdrawal of funds, saying that there are technical problems. But after a couple of days of carrying out their brains, they answered me that either a 100% deposit was paid or documents for verification of their identity came. After I sent the documents, they no longer respond to me and naturally LIVE CHAT does not work.  How is such a huge company doing so?



I paid everything !!! Thank you cloudbet.com but I will not play more with you

Nice! I am happy that at least your case was solved. "Of course" there was no progress with mine, despite the fact I was promised the issue will be escalated nothing happened. I am wondering what fake reason they are going to bring up, because it is impossible not to be able to verify an account since the 8th of February...
legendary
Activity: 2436
Merit: 1804
guess who's back
is there a problem with grading ?? my last two bets are taking ages to grade
first bet I lost and it was graded like 30 hours after the match ended , 2nd bet I won but it's still pending and game ended 10 hours ago

want to be sure if this is a general problem with all the markets or just for certain markets
newbie
Activity: 8
Merit: 0
Hello everyone, bad things happened. Cloudbet does not want to give my BTC (0.86). They did not send me a letter confirming the withdrawal of funds, saying that there are technical problems. But after a couple of days of carrying out their brains, they answered me that either a 100% deposit was paid or documents for verification of their identity came. After I sent the documents, they no longer respond to me and naturally LIVE CHAT does not work.  How is such a huge company doing so?



I paid everything !!! Thank you cloudbet.com but I will not play more with you
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Morning all,

@bbc.reporter - Could you please send me a PM with your Cloudbet nickname and a bit more detail about the bets you wanted to place? I'll investigate now and see what we can do to clear this up for you.

Thanks,

Ronnie @ Cloudbet
legendary
Activity: 3374
Merit: 1922
Shuffle.com
@Ronnie. Does Cloudbet always collect documents for any withdrawal amount from all users for KYC? I am afraid I made a mistake. I did a small deposit to bet on the Game of Thrones, however, because of the high minstake, I changed my mind and would like to withdraw. Will Cloudbet hold my withdrawal because of this?
They won't ask for KYC since it's a small deposit they only do it on certain users.

You might have to place some bets because afaik all deposits now have a x1 rollover cmiiw.
legendary
Activity: 3122
Merit: 1492
@Ronnie. Does Cloudbet always collect documents for any withdrawal amount from all users for KYC? I am afraid I made a mistake. I did a small deposit to bet on the Game of Thrones, however, because of the high minstake, I changed my mind and would like to withdraw. Will Cloudbet hold my withdrawal because of this?
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
This is the insiders info, that new competition will be connected with football again? Smiley
Previous competitions were football related mostly.

In the russian local board off-topic there was a discussion, which sport is most exciting to watch. Recent pages shows that it is basketball (team scores often, slams/dunks/rebounds)
.
In 3 week starts NBA 2019 playoff. Maybe you can consider making a competition in connection with it ?

@TopTort777 - To be honest one of the main reasons I was looking to pick football (sorry, soccer Wink) was that it's where I have the most knowledge, so it makes it much easier to pick the games and discuss them with players. I tried to branch out a bit with our recent Cloud 9 competition which was pretty popular, so maybe it is about time I added more sports into the running for future competitions - thanks for the feedback! 

If you're a basketball fan, our sportsbook team are currently running a 1BTC March Madness giveaway for people placing bets on the NBA, NCAA, and PBA!

You can find the full details at our blog here.

@ftp_1988 - I can't comment on the KYC verification process, but they will be aiming to process each case as soon as possible given the information provided. I'll pass on your information to a support team leader and ask them to investigate the delay for you.

Thanks,

Ronnie @ Cloudbet
newbie
Activity: 8
Merit: 0
Morning all,

@germanszaky - Apologies again for the wait, I'll pass on your message to one of our support team leads and ask them to investigate the delay now for you.

@davinchi - While I can't comment on another player's account, I can say that the KYC process requires specific documentation that needs to be provided. Without this we are unable to complete the checks necessary for verification which will cause delays while we reach out to request the correct information.

Thanks,

Ronnie @ Cloudbet


I provided all the documents, even some in different languages. The question is not in the number of documents, but how long will they check my documents? Do you think this is a very difficult process? In my opinion this is illegal holding of other people's funds.
legendary
Activity: 2478
Merit: 1492
@BlackMambaPH - I'm working on plans for the next competition at the moment!  Smiley

Right now I'm leaning towards a BitcoinTalk predictor competition to guess who will get promoted/relegated from the top 5 English Leagues, but I'm playing around with a few different ideas - if you have any suggestions I'd be very happy to hear them!

Thanks,

Ronnie @ Cloudbet


This is the insiders info, that new competition will be connected with football again? Smiley
Previous competitions were football related mostly.


In the russian local board off-topic there was a discussion, which sport is most exciting to watch. Recent pages shows that it is basketball (team scores often, slams/dunks/rebounds)
.
In 3 week starts NBA 2019 playoff. Maybe you can consider making a competition in connection with it ?
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
@BlackMambaPH - I'm working on plans for the next competition at the moment!  Smiley

Right now I'm leaning towards a BitcoinTalk predictor competition to guess who will get promoted/relegated from the top 5 English Leagues, but I'm playing around with a few different ideas - if you have any suggestions I'd be very happy to hear them!

Thanks,

Ronnie @ Cloudbet
hero member
Activity: 1022
Merit: 509
AXIE INFINITY IS THE BEST!
Since "🏆Cloudbet's Cloud 9 Predictor Competition! Free Entry + 0.47 BTC Prize pool! 🏆" ended now, do you guys have another plan to run a  Prediction Competition just for bitcointalk community only?
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Morning all,

@germanszaky - Apologies again for the wait, I'll pass on your message to one of our support team leads and ask them to investigate the delay now for you.

@davinchi - While I can't comment on another player's account, I can say that the KYC process requires specific documentation that needs to be provided. Without this we are unable to complete the checks necessary for verification which will cause delays while we reach out to request the correct information.

Thanks,

Ronnie @ Cloudbet
newbie
Activity: 15
Merit: 0
Good morning all,

@germanszaky - I've passed your details on to our support teams and asked them to respond to you directly with an update.

@raven7886 - Your feedback is much appreciated, and I'll pass it on to our teams who are currently working to improve our service in that regard.

@ftp_1988 - Our support teams are the only ones able to advise you on a timeframe for security checks. If you are still waiting after the seven day period you have been given then please PM me here and i'll escalate the issue to support team leaders. 

@malikuniversity - Thanks for getting in touch. I've just spoken to our support teams and it appears that you placed a five line acca/parlay and two of the selections didn't win (Calgary and Toronto) which meant the bet was graded as a loss.

@bbc.reporter - I've spoken to our teams and unfortunately we won't be able to lower the min stakes on GoT lines due to them being high risk outright markets. 

Thanks, and have a great day!

Ronnie @ Cloudbet

Thanks! But I think they got way enough enquiries from me during the last couple of weeks and I did not get any response. Like in the case of ftp_1988 why don't you go ahead and escalate my case right away?? I am waiting for more than 1 MONTH (!!!!) now for that freaking verification to be completed.
newbie
Activity: 1
Merit: 1
@cloudbet it appears i was incorrect as i was taking the night befores results into account due to america/europe time difference, ill keep using you guys
newbie
Activity: 129
Merit: 0
Very sad to hear you cannot lower the minstake for GoT betting. I guess we have to look at another book so far.
legendary
Activity: 2100
Merit: 1058
Man if what ftp1998 has said is true it is really shameful for cloudbet. It is the utmost horrible and worst way of sending players away.  Do you really think people will continue playing here if you keep acting like that towards them.

Cloudbet is working reaaaally hard to get itself closed, if they continue asking and being like this than eventually everyone with a bit of brain will leave this place and go play somewhere else which will leave cloudbet with money to pay for their employees and their system in place whereas they won't have any customers that come into their websites to play anymore because they scared all of them away with their antique withdrawal system. NOONE for ANY REASON should be going to places (get out of their home) to pick proof that they are who they say they are.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Good morning all,

@germanszaky - I've passed your details on to our support teams and asked them to respond to you directly with an update.

@raven7886 - Your feedback is much appreciated, and I'll pass it on to our teams who are currently working to improve our service in that regard.

@ftp_1988 - Our support teams are the only ones able to advise you on a timeframe for security checks. If you are still waiting after the seven day period you have been given then please PM me here and i'll escalate the issue to support team leaders.  

@malikuniversity - Thanks for getting in touch. I've just spoken to our support teams and it appears that you placed a five line acca/parlay and two of the selections didn't win (Calgary and Toronto) which meant the bet was graded as a loss.

@bbc.reporter - I've spoken to our teams and unfortunately we won't be able to lower the min stakes on GoT lines.  

Thanks, and have a great day!

Ronnie @ Cloudbet
legendary
Activity: 3122
Merit: 1492
@Ronnie. Is there an update on the request for the reduction of the minstake for the Game of Thrones betting?

Thank you.

Also, I hope the reduction comes together with your GoT betting guide hehehe.
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