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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 111. (Read 466288 times)

member
Activity: 81
Merit: 10
Make Money from Bitcoin Casinos
Dropping here to ask if this CloudBet Affiliate Program review is updated: https://www.bitcoincasinoaffiliates.com/review/cloudbet/

I'll appreciate it if OP tells me what specific parts of the review need to be updated so that those who will view the page will have the updated info.
legendary
Activity: 3374
Merit: 1922
Shuffle.com
Hello everyone, bad things happened. Cloudbet does not want to give my BTC (0.86). They did not send me a letter confirming the withdrawal of funds, saying that there are technical problems. But after a couple of days of carrying out their brains, they answered me that either a 100% deposit was paid or documents for verification of their identity came. After I sent the documents, they no longer respond to me and naturally LIVE CHAT does not work.  How is such a huge company doing so?
Maybe they found something suspicious or you broke one of their terms. They might not process your withdrawal and only give back the amount you deposited.

There were users who had trouble in withdrawing before and their experience is similar to yours. If they didn't respond after sending your documents maybe it's because the country you're in is restricted by cloudbet. Their live chat is not always available but if you can browse the site you should be able to use the live chat.
legendary
Activity: 2436
Merit: 1804
guess who's back
was wondering if you can add NO option for your game of thrones selections
GOT has been great so far and most of the times the unexpected happens , so I'm not sure who will sit on the throne but I would be more than happy to bet against the favorites or at least to bet against Bran Stark since he is the clear favorite in the sites
hero member
Activity: 1834
Merit: 566
Cloudbet has recently asked me for identification after years of gambling with them Roll Eyes

So, I just like to say it's been fun. They processed my last withdraw before soft banning me. I will let the ban stay because the whole point of gambling with bitcoin is to stay anonymous and asking for identification just removes the whole point in why I use bitcoin. They are overall a good sportsbook, a lot of lines are offered, but BE PREPARED TO SHOW IDENTIFICATION. I don't think it's worth it, but you might.

TLDR; THEY WILL ASK YOU FOR IDENTIFICATION.
This is very strange, usually always if you enter something before the withdrawal is asked to pass kyc, you are lucky, but of course you should not Shine your documents somewhere in the casino.
It might be strange to you but not most crypto gamblers knew that every on line casino does that when huge money is involved. Aside that cloud bet seems to have some problem lately which I think might also be the reason behind some of their withdraw scenario. However, their representative on here is still responding to every claim and I will advice you to pm him your username as he said.
newbie
Activity: 8
Merit: 0
Hello everyone, bad things happened. Cloudbet does not want to give my BTC (0.86). They did not send me a letter confirming the withdrawal of funds, saying that there are technical problems. But after a couple of days of carrying out their brains, they answered me that either a 100% deposit was paid or documents for verification of their identity came. After I sent the documents, they no longer respond to me and naturally LIVE CHAT does not work.  How is such a huge company doing so?
jr. member
Activity: 518
Merit: 1
Cloudbet has recently asked me for identification after years of gambling with them Roll Eyes

So, I just like to say it's been fun. They processed my last withdraw before soft banning me. I will let the ban stay because the whole point of gambling with bitcoin is to stay anonymous and asking for identification just removes the whole point in why I use bitcoin. They are overall a good sportsbook, a lot of lines are offered, but BE PREPARED TO SHOW IDENTIFICATION. I don't think it's worth it, but you might.

TLDR; THEY WILL ASK YOU FOR IDENTIFICATION.
This is very strange, usually always if you enter something before the withdrawal is asked to pass kyc, you are lucky, but of course you should not Shine your documents somewhere in the casino.
newbie
Activity: 15
Merit: 0
I will try getting touch with Cloudbet on this channel as well, because their support team apparently has no intention to help me. Or better said they keep telling me the same for a month now. Making the long story short, I deposited on my account, managed to increase my balance with some winning bets, then from one day to another I was not able to login. I did not even requested a withdrawal... Right after, got an email to prove my identity with some documents, and as requested I've sent everything they asked me for. I was told the verification usually takes no more than 7 days, but in some cases could be longer. I said OK and was waiting patiently, albeit did not really understand why my account should be suspended for this time as I wanted to place more bets. All this happened on the 8th of February. I asked for an update 10 days later, but nothing. I am not a newbie bettor, I have fiat accounts with the largest online bookmakers where an ID verification takes maximum 48 hours. What are you doing with my documents, analyzing them pixel by pixel, one pixel every day?! How long should I wait to get back the access to my account?

Your site is pretty good with large selection, decent odds, the wagers are graded quickly, I thought I've found a new favorite for myself, but this bad experience raised questions...
How long you were using the site because I am also a long time member but not placing a bet for sometime and do not want to end up in a similar situation, I am not sure whether I have verified any documentation with them and I really do not want to end up in a situation where I have to prove them I really made the account which is crazy. Hopefully you will update everything till the end as I would like to know how long they will take to sort this one.

To be honest, I don't know when exactly I opened my account on Cloudbet. What I know is that I did not start playing on their website right away, but this year it become one of my primary bookies until my account was "suspended". From my personal experience I would rather advise you to stay away because now I see that it's not only me having issues with them. I went through on countless KYC processes, and by far this is my worst experience so far. Come on... other bookies asked me for additional stuff if something was missing/wrong, Cloudbet just delays and delays without any useful response, if any... Ronnie contacted me in PM and promised me to ask for an update from the respective team. I did not hear from him since then... so what should I say?! In the meantime I already raised a complaint with their license provider and will more than probably get in touch with a lawyer with gabling expertise if things don't change.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Apologies for the lack of public responses, I've been responding to issues reported by players here in our thread via PM.

@igoraha777 - I sent you a PM yesterday, if you could let me know your Cloudbet nickname I'll investigate for you.

Thanks very much,

Ronnie @ Cloudbet
newbie
Activity: 1
Merit: 0
Hello, Cloudbet does not want to give me my BTC !!!! The support is not responding
legendary
Activity: 2828
Merit: 1497
Join the world-leading crypto sportsbook NOW!
Cloudbet has recently asked me for identification after years of gambling with them Roll Eyes

So, I just like to say it's been fun. They processed my last withdraw before soft banning me. I will let the ban stay because the whole point of gambling with bitcoin is to stay anonymous and asking for identification just removes the whole point in why I use bitcoin. They are overall a good sportsbook, a lot of lines are offered, but BE PREPARED TO SHOW IDENTIFICATION. I don't think it's worth it, but you might.

TLDR; THEY WILL ASK YOU FOR IDENTIFICATION.
It does seem funny they are asking for kyc aml verification all the sudden after using their website for years and then doing this after your last withdraw.
Must be in reaction to the last case where they had with the user who claimed not to be from the united states but in the end they were.
I wouldnt be surprised if they start auditing all their customer accounts and doing this to all accounts which are associated with ip addresses which originate from the there.
member
Activity: 126
Merit: 10
Cloudbet has recently asked me for identification after years of gambling with them Roll Eyes

So, I just like to say it's been fun. They processed my last withdraw before soft banning me. I will let the ban stay because the whole point of gambling with bitcoin is to stay anonymous and asking for identification just removes the whole point in why I use bitcoin. They are overall a good sportsbook, a lot of lines are offered, but BE PREPARED TO SHOW IDENTIFICATION. I don't think it's worth it, but you might.

TLDR; THEY WILL ASK YOU FOR IDENTIFICATION.
hero member
Activity: 1190
Merit: 541
I am not gonna lie it is a tricky situation with cloudbet. They ALWAYS have these kinds of issues, they are terrible at this KYC sort of things, they only recently kept 330 bitcoins of someone locked away from them for months and this keeps happening for everyone, plenty of people complain about getting their money somehow blocked away from them by cloudbet constantly.

However, at the same time they also fix this, they eventually pay and help the people get their money with the methods they suggest and documents and all that. I just feel like if they do not create the problem they wouldn't have to fix it as well, cloudbet is the cause of the problem but also the ones that resolve the problem as well. It is tricky, its hard to say they are bad since they help but its hard to say they are good because they help the thing they caused after all.
hero member
Activity: 3178
Merit: 661
Live with peace and enjoy life!
So should I forget about my money now?

They are no longer replying to my support ticket, nor in Twitter

It's been over 24 hours already.

Someone from Bitcointalk can help???



Any update on your case? Open a scam thread on scam accusations section, write your story there. Tbh, there are many scam case too in this gambling site.

This is why i never use cloudbet anymore.
They have but all of the accusations are solved already.
24 hours is normally the processing period in this site, and since it's already over 24 hours and you are not getting a reply, then you know what to do.
hero member
Activity: 2814
Merit: 911
Have Fun )@@( Stay Safe
I will try getting touch with Cloudbet on this channel as well, because their support team apparently has no intention to help me. Or better said they keep telling me the same for a month now. Making the long story short, I deposited on my account, managed to increase my balance with some winning bets, then from one day to another I was not able to login. I did not even requested a withdrawal... Right after, got an email to prove my identity with some documents, and as requested I've sent everything they asked me for. I was told the verification usually takes no more than 7 days, but in some cases could be longer. I said OK and was waiting patiently, albeit did not really understand why my account should be suspended for this time as I wanted to place more bets. All this happened on the 8th of February. I asked for an update 10 days later, but nothing. I am not a newbie bettor, I have fiat accounts with the largest online bookmakers where an ID verification takes maximum 48 hours. What are you doing with my documents, analyzing them pixel by pixel, one pixel every day?! How long should I wait to get back the access to my account?

Your site is pretty good with large selection, decent odds, the wagers are graded quickly, I thought I've found a new favorite for myself, but this bad experience raised questions...
How long you were using the site because I am also a long time member but not placing a bet for sometime and do not want to end up in a similar situation, I am not sure whether I have verified any documentation with them and I really do not want to end up in a situation where I have to prove them I really made the account which is crazy. Hopefully you will update everything till the end as I would like to know how long they will take to sort this one.
full member
Activity: 588
Merit: 101
Free Crypto in Stake.com Telegram t.me/StakeCasino
So should I forget about my money now?

They are no longer replying to my support ticket, nor in Twitter

It's been over 24 hours already.

Someone from Bitcointalk can help???



Any update on your case? Open a scam thread on scam accusations section, write your story there. Tbh, there are many scam case too in this gambling site.

This is why i never use cloudbet anymore.
legendary
Activity: 3164
Merit: 1506
@cloudbet. Can you lower the minstake for all betting on the Game of Thrones to 100k or 200k satoshis? Some small punters like me like to gamble on politics, entertainment and tv shows hehehe.

Thank you!
legendary
Activity: 2534
Merit: 1501
Terrible support.Not caring for its customers.Livechat is down for ages which is not a problem but the fact that it id not report that it will be down.
I want my btc back

Without a description of what happened, your accusation makes no sence.
Wait for Ronnie, he will sort things out.
newbie
Activity: 8
Merit: 0
Do they still pay out in Bitcoin Cash?
newbie
Activity: 15
Merit: 0
Hi there,

I will try getting touch with Cloudbet on this channel as well, because their support team apparently has no intention to help me. Or better said they keep telling me the same for a month now. Making the long story short, I deposited on my account, managed to increase my balance with some winning bets, then from one day to another I was not able to login. I did not even requested a withdrawal... Right after, got an email to prove my identity with some documents, and as requested I've sent everything they asked me for. I was told the verification usually takes no more than 7 days, but in some cases could be longer. I said OK and was waiting patiently, albeit did not really understand why my account should be suspended for this time as I wanted to place more bets. All this happened on the 8th of February. I asked for an update 10 days later, but nothing. I am not a newbie bettor, I have fiat accounts with the largest online bookmakers where an ID verification takes maximum 48 hours. What are you doing with my documents, analyzing them pixel by pixel, one pixel every day?! How long should I wait to get back the access to my account?

Your site is pretty good with large selection, decent odds, the wagers are graded quickly, I thought I've found a new favorite for myself, but this bad experience raised questions...

Regards,
Daniel
hero member
Activity: 1834
Merit: 566
Sent a withdraw request for 0.029 BTC .. Its been almost 24 hours now.

Their support is full of lies. I spent 4 hours talking to one person named Molly who promised it will be within an hour every time.
Today talked to a person named Lily and same story.

Now finally they have disabled LIVE CHAT on my profile.
Tried to contact them on twitter, still not much useful

What a terrible experience. Needed this money urgently
If you have proof that they didnt pay you can also make a thread about it on here and askgamblers just like Swofty did but I will advice you to treat things maturely either.
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