@emurla9 Thanks very much for sending in your verification information so quickly. Unfortunately I don't have access to the same systems so I'm unable to take action on your request personally, but our support team will process this as soon as possible and respond to you directly.
Many thanks
Peter @ Cloudbet
Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 163. (Read 465733 times)
May 25, 2018, 04:35:37 AM
May 25, 2018, 04:15:47 AM
Sent the documents yesterday, still no reply.
What's going on ?
Can you have a look, verify my documents and send my withdrawal finally?
Take care !
What's going on ?
Can you have a look, verify my documents and send my withdrawal finally?
Take care !
May 25, 2018, 03:22:45 AM
@Paul0908 Apologies for the confusion on my part, I have just spoken to our teams and it seems that while we worked on some upgrades to our sportsbook service some leagues were temporarily removed, they should be back up very soon - hopefully by the end of the day!
@emurla9 Unfortunately in some cases we have to request proof of identity when processing withdrawals. These security checks have to be done to guarantee the right level of security for both parties involved, but I can assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid.
@game-protect While we appreciate you offering advice to the BCT community we'd prefer if you didn't advertise your affiliate links for other sportsbooks in our dedicated forum thread.
@SyGambler & BitcoinCasinoFinder.com Thanks for stopping by! At Cloudbet we pride ourselves on the odds we offer on our sportsbook, but I can agree that with odds fluctuating throughout the day things can change fast. Take a look at our lines and let us know what you think, i'm always happy to pass on feedback to our sportsbook teams so we can continue our push to be the best around: https://cbet.ly/2KTaxc2
Many thanks
Peter @ Cloudbet
@emurla9 Unfortunately in some cases we have to request proof of identity when processing withdrawals. These security checks have to be done to guarantee the right level of security for both parties involved, but I can assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid.
@game-protect While we appreciate you offering advice to the BCT community we'd prefer if you didn't advertise your affiliate links for other sportsbooks in our dedicated forum thread.
@SyGambler & BitcoinCasinoFinder.com Thanks for stopping by! At Cloudbet we pride ourselves on the odds we offer on our sportsbook, but I can agree that with odds fluctuating throughout the day things can change fast. Take a look at our lines and let us know what you think, i'm always happy to pass on feedback to our sportsbook teams so we can continue our push to be the best around: https://cbet.ly/2KTaxc2
Many thanks
Peter @ Cloudbet
jr. member
Activity: 116
Merit: 1
Your GateWay to Bitcoin Gambling Greatness
May 25, 2018, 01:04:46 AM
And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement?I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
BetKing has currently the lowest odds and they never ask for such things!
I have to question your statement about Betking currently having the lowest odds. Are you calculating their house edge on every bet currently displayed against Cloudbet?
he meant the lowest margin which means the highest odds and that's true , Betking at the moment has the lowest margin but that doesn't mean they always have higher odds for all the selections
so you may find higher odds for some selection in Betking but the other guy or teams may have higher odds at other sites
it's better to use many bookies and choose the highest for your selection
I still don't agree though that it is a correct comment to make. The house edge for a bookie will vary all throughout the day, due to as you allude to, the odds fluctuations. Having the lowest or highest edge doesn't mean that you have the best odds.
May 24, 2018, 09:58:39 PM
And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement?I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
BetKing has currently the lowest odds and they never ask for such things!
I have to question your statement about Betking currently having the lowest odds. Are you calculating their house edge on every bet currently displayed against Cloudbet?
he meant the lowest margin which means the highest odds and that's true , Betking at the moment has the lowest margin but that doesn't mean they always have higher odds for all the selections
so you may find higher odds for some selection in Betking but the other guy or teams may have higher odds at other sites
it's better to use many bookies and choose the highest for your selection
jr. member
Activity: 116
Merit: 1
Your GateWay to Bitcoin Gambling Greatness
May 24, 2018, 09:11:38 PM
And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement?I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
BetKing has currently the lowest odds and they never ask for such things!
I have to question your statement about Betking currently having the lowest odds. Are you calculating their house edge on every bet currently displayed against Cloudbet?
May 24, 2018, 01:30:52 PM
And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
Were you able to deposit and play without selfie with ID and bank statement?I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
BetKing has currently the lowest odds and they never ask for such things!
of course you can deposit without SELFIES
i am sure, i will not use btc bookie once again as this is one of the biggest jokes with cloudbet .
May 24, 2018, 11:17:26 AM
And can you explain why you want SELFIE WITH BANK STATEMENT?
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
I dont get anything wrong for selfie with ID but for selfie with bank statement, it seems too bad imo .
I will be happy if you can confirm my account as soon as possible and send my withdrawal.
Take care
May 24, 2018, 11:04:46 AM
You did not understand. There was Women Champions League Final this morning in cloudbets betting program. And 10-15 International Friendly... now no women final and just 6 Friendly games. So Cloudbet has deleted some league/cups/countrys. And my question is why???
May 24, 2018, 10:30:30 AM
@SyGambler
I appreciate your concerns, but can assure you that we are focused as ever on paying out players as quickly as possible.
The overwhelming majority of player withdrawals are still processed instantly. The small number of cases where there are delays are generally because the specific circumstances require further action.
@Paul0908
Thanks for getting in touch, we are aware and are actively looking to increase our offerings across our sportsbook in the near future.
I've passed on your desire to see more in-play and specials options for some of the smaller events to our teams, so that should be factored in to our plans going forward.
Many thanks
Peter @ Cloudbet
I appreciate your concerns, but can assure you that we are focused as ever on paying out players as quickly as possible.
The overwhelming majority of player withdrawals are still processed instantly. The small number of cases where there are delays are generally because the specific circumstances require further action.
@Paul0908
Thanks for getting in touch, we are aware and are actively looking to increase our offerings across our sportsbook in the near future.
I've passed on your desire to see more in-play and specials options for some of the smaller events to our teams, so that should be factored in to our plans going forward.
Many thanks
Peter @ Cloudbet
May 24, 2018, 09:06:25 AM
What is going on with cloudbet sportsbetting? Suddenly many soccer leagues and offers were deleted... no champions league women final, no handball games. And what is with the additional bets for soccer games? Normally between 20-70.... Now I see just 6 additional bets... And no soccer live bets at the moment?! What is going on there???
May 24, 2018, 07:51:38 AM
And now i got email from them for verification of my account.
5 days to wait, and now email.
I am not vs. verification but SELFIE WITH BANK STATEMENT , for first time i heard such bullshit.
And sent them everything, let's see what will happen.
5 days to wait, and now email.
I am not vs. verification but SELFIE WITH BANK STATEMENT , for first time i heard such bullshit.
And sent them everything, let's see what will happen.
May 24, 2018, 05:12:29 AM
@6ayne6ayn I'm really sorry to hear that, I can definately understand your frustration. If you could please PM me your Cloudbet nickname I'll be happy to take a look into the issue for you.
@emurla9 Apologies for the continued inconvenience. As we discussed via PM and Twitter DMs, I have updated our customer support team and am pressing for a resolution to the issue.
Many thanks
Peter @ Cloudbet
@emurla9 Apologies for the continued inconvenience. As we discussed via PM and Twitter DMs, I have updated our customer support team and am pressing for a resolution to the issue.
Many thanks
Peter @ Cloudbet
Hello,Peter
So,I realy hope for your answer shortly.It is unacceptable.You can not undo me like this...
Regards
May 24, 2018, 04:14:46 AM
We began 5th day and as usual no money.
I dont know how long i have to wait for 0.5 btc withdrawal.
If its some kind of joke, tell people to know.
Let's send my money and perform your services better!
I dont know how long i have to wait for 0.5 btc withdrawal.
If its some kind of joke, tell people to know.
Let's send my money and perform your services better!
May 24, 2018, 04:04:26 AM
@Kukulelema - Thanks for getting in touch, and apologies for the slow service. If you PM me your Cloudbet nickname I'll investigate the delay for you and escalate your existing correspondence with our team.
@brokk - I can completely understand the frustration and I will be speaking to our support teams to try and understand what is causing the delay. Please PM me your nickname and I'll look into the matter now.
Many thanks
Peter @ Cloudbet
@brokk - I can completely understand the frustration and I will be speaking to our support teams to try and understand what is causing the delay. Please PM me your nickname and I'll look into the matter now.
Many thanks
Peter @ Cloudbet
glad you are responding to players Peter , but seriously things need to change fast
Cloudbet used to be great site to bet on but now I'm really starting to avoid it due to the problems that people keep showing here , I don't want my money to get stuck for a week or so
if you need more staff to handle the problems then you should start hiring some people to solve the problems , I just want to see cloudbet like it was few years ago
May 24, 2018, 04:00:27 AM
@shyne66 - I've just spoken to our support team regarding your issue and they have assured me they will be in touch with you directly soon via email to discuss the matter further.
Many thanks
Peter @ cloudbet
Many thanks
Peter @ cloudbet
May 24, 2018, 03:38:06 AM
@Kukulelema - Thanks for getting in touch, and apologies for the slow service. If you PM me your Cloudbet nickname I'll investigate the delay for you and escalate your existing correspondence with our team.
@brokk - I can completely understand the frustration and I will be speaking to our support teams to try and understand what is causing the delay. Please PM me your nickname and I'll look into the matter now.
Many thanks
Peter @ Cloudbet
@brokk - I can completely understand the frustration and I will be speaking to our support teams to try and understand what is causing the delay. Please PM me your nickname and I'll look into the matter now.
Many thanks
Peter @ Cloudbet
May 24, 2018, 01:52:48 AM
Now I wait 3 days! Over 72 hours. We unprofessional, who give them licence. I sent them over 30mails, they answer 3 times, the same mail. When I see how many people have problem with Cloudbet, I start think they are scam. A lot of people have problem with withdraw. They wash money?
May 23, 2018, 08:41:01 PM
Waiting over 24 hours for a withdrawal here again, even a meaningless .12 withdraw seems to take a lot of time, absolutely ridiculous, fix this!!
May 23, 2018, 11:20:06 AM
Why I wait 2 days for withdraw? I have 0.89BTC for withdraw. Every time is same mail, support say me that will be in 24hours??!! No I wait over 48 hours for withdraw. Its very bad.
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