Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 196. (Read 465733 times)
February 28, 2017, 03:41:03 AM
I would like to know that is the delay in withdrawal is because you are doing everything manually and on a normal condition how much time will it take to see a normal withdrawal as i have heard delays while trying to withdraw money.
February 28, 2017, 02:55:02 AM
now, my account cant login. 2-step auth device always work before, after i make deposit more bigger arround 1.5k $ cloudbet just give an incorrect msg blame i put a code from my device. why u do that after i make a big deposit ?
Hi retro,
Firstly, the speed at which a deposit is credited depends on how long it takes to get a confirmation on the blockchain. We can't control that speed I'm afraid. If you'd like to know what fee to include in order to get a confirmation quickly, check out this guide:
https://bitcoinfees.21.co/
It looks like your deposits have confirmed, your account is active, and you have made withdrawals successfully today. Do you still need any help?
Leandro
February 28, 2017, 02:52:29 AM
@cloudbet what about me, you never dealt with my issues? you just sent me bulllshit email from these so called Cb reps, I waited nearly a week and still have never got an answer to my pms from you. I did get my coins but I will never ever gamble with you again. I think the site is crap and the sad part is for only 1 reason your sorry ass customer support. You dumbasses at CB forgot one thing the btc community is smaller than you think. You wasted alot of resources getting lots of sign ups and your sorry ass customer support is killing it. if you think I am full of shit do everyone in this thread a favor go back and see how many days you did not make a single comment from the day I started my complaint! answer that CB. PLease answer with how many days you did not make a single comment and tell me that is good customer support!
Hi Dan,
What's your issue? If you can provide some details and a bet ID or account email address I can look into it for you.
Leandro
February 28, 2017, 02:27:56 AM
now, my account cant login. 2-step auth device always work before, after i make deposit more bigger arround 1.5k $ cloudbet just give an incorrect msg blame i put a code from my device. why u do that after i make a big deposit ?
February 28, 2017, 12:46:52 AM
If they have a real license, they can still rip players off, unless you sue them, but the truth is that do players spend money on the case? If only a little money, the legal fees is more expensive than the money you lose.
February 28, 2017, 12:42:31 AM
@cloudbet what about me, you never dealt with my issues? you just sent me bulllshit email from these so called Cb reps, I waited nearly a week and still have never got an answer to my pms from you. I did get my coins but I will never ever gamble with you again. I think the site is crap and the sad part is for only 1 reason your sorry ass customer support. You dumbasses at CB forgot one thing the btc community is smaller than you think. You wasted alot of resources getting lots of sign ups and your sorry ass customer support is killing it. if you think I am full of shit do everyone in this thread a favor go back and see how many days you did not make a single comment from the day I started my complaint! answer that CB. PLease answer with how many days you did not make a single comment and tell me that is good customer support!
the customer support they offer is pathetic. they have 4 or 5 people answering emails that can only copy and paste canned responses. they have one manager - the one that posts here - that investigates all issues where a customer keeps pressing/voicing concern which requires an actual investigation. the problem with cloudbet is that their investigations always result in their favor. cloudbet - if you fund my account (and lock it so i cant withdraw), i'll be happy to take videos of the odds not being honored at better prices even when the "accept better odds" button is checked.
February 28, 2017, 12:09:25 AM
Hi, how long u will be confirming my deposit "[email protected]" ? bit too long now when do a more large deposit. i hate it
February 27, 2017, 10:50:53 PM
@cloudbet what about me, you never dealt with my issues? you just sent me bulllshit email from these so called Cb reps, I waited nearly a week and still have never got an answer to my pms from you. I did get my coins but I will never ever gamble with you again. I think the site is crap and the sad part is for only 1 reason your sorry ass customer support. You dumbasses at CB forgot one thing the btc community is smaller than you think. You wasted alot of resources getting lots of sign ups and your sorry ass customer support is killing it. if you think I am full of shit do everyone in this thread a favor go back and see how many days you did not make a single comment from the day I started my complaint! answer that CB. PLease answer with how many days you did not make a single comment and tell me that is good customer support!
February 27, 2017, 05:45:38 PM
Hi game-protect,
We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.
In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.
Regards,
Leandro
Cloudbet
We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.
In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.
Regards,
Leandro
Cloudbet
You publicly announced here in this thread that you hold a license from the government of Montenegro:
Hi folks!
We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license
Now, you claim to have a license from E-Gambling Montenegro. So is E-Gambling Montenegro the government?We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license
If you claim to have a license from the government of Montenegro, then you have to show us where and not we have to search it!
they may hold a "fake" license from an (illegitimate) online company called E-Gambling Montenegro, but I promise you that the government of Montenegro has not granted "E-Gambling Montenegro" any such authority to provide gaming licenses. This company is FAKE, and the website exists solely into tricking people to believe that Cloudbet and its sister sites hold a license.
February 27, 2017, 05:20:00 PM
Hi game-protect,
We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.
In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.
Regards,
Leandro
Cloudbet
We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.
In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.
Regards,
Leandro
Cloudbet
You publicly announced here in this thread that you hold a license from the government of Montenegro:
Hi folks!
We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license
Now, you claim to have a license from E-Gambling Montenegro. So is E-Gambling Montenegro the government?We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license
If you claim to have a license from the government of Montenegro, then you have to show us where and not we have to search it!
they may hold a "fake" license from an (illegitimate) online company called E-Gambling Montenegro, but I promise you that the government of Montenegro has not granted "E-Gambling Montenegro" any such authority to provide gaming licenses. This company is FAKE, and the website exists solely into tricking people to believe that Cloudbet and its sister sites hold a license.
February 27, 2017, 04:34:22 PM
Hi game-protect,
We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.
In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.
Regards,
Leandro
Cloudbet
We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.
In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.
Regards,
Leandro
Cloudbet
You publicly announced here in this thread that you hold a license from the government of Montenegro:
Hi folks!
We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license
Now, you claim to have a license from E-Gambling Montenegro. So is E-Gambling Montenegro the government?We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license
If you claim to have a license from the government of Montenegro, then you have to show us where and not we have to search it!
February 27, 2017, 12:26:49 PM
Hawks,
Let me know a bet ID and I'll look into it for you.
Cheers
Leandro
Let me know a bet ID and I'll look into it for you.
Cheers
Leandro
dunno where to find it can i pm you my email or something
February 27, 2017, 11:33:28 AM
Hawks,
Let me know a bet ID and I'll look into it for you.
Cheers
Leandro
Let me know a bet ID and I'll look into it for you.
Cheers
Leandro
Hi Cloudbet,
This happened to me and I got the same exact (literally the EXACT same) response as Hawks 87 received.
My bet ID is: 4026186
Also, you say that you communicate with SBR. I asked them to help me with this issue because Cloudbet would not. I emailed SBR on Feb. 2nd. Here was their response:
Matt Rossi <[email protected]>
Feb 2
to me
Thanks for writing. We’ve asked Cloudbet for comment. Be advised they generally do not reply quickly.
Best regards,
Matt
I just reached out to them a few days ago (it has been 3 weeks!) and they said:
Matt Rossi
Feb 21 (6 days ago)
to me
Unfortunately, no reply. We’ll follow up.
Best regards,
Matt
February 27, 2017, 10:59:29 AM
Hawks,
Let me know a bet ID and I'll look into it for you.
Cheers
Leandro
Let me know a bet ID and I'll look into it for you.
Cheers
Leandro
February 27, 2017, 09:54:09 AM
Hi hawks!
In response to each of your queries (I have removed the profanities):
1) This simply isn't the case - your live betting ticket WILL update to a better price, when there is a change.
If the price worsens, you will be asked to confirm. If the price gets better, you will get the better price.
2) Unfortunately, on some markets - usually in live - our limits are at higher. This is because of the cost of servicing some markets, in particular in live. We are hoping to reduce these minimums over time.
3) I agree that is unacceptable. If you encounter this, please let us know the specifics (including bet ID) and we will resolve the issue for you.
Leandro
In response to each of your queries (I have removed the profanities):
Quote
I have 3 main problems with your site:
1) Live betting not updating ticket to better odds and confirming at worse odds, but not working the other way around
2) Your bullshit .04 minimums that are set on a lot of markets (your rules state that .001 is the minimum wager)
3) Canceling live bets and stating that you had the score incorrect. You mention in your rules that the score is for informational purposes and may not be accurate. Funny that the odds match the REAL SCORE, so the bets should stand.
1) Live betting not updating ticket to better odds and confirming at worse odds, but not working the other way around
2) Your bullshit .04 minimums that are set on a lot of markets (your rules state that .001 is the minimum wager)
3) Canceling live bets and stating that you had the score incorrect. You mention in your rules that the score is for informational purposes and may not be accurate. Funny that the odds match the REAL SCORE, so the bets should stand.
1) This simply isn't the case - your live betting ticket WILL update to a better price, when there is a change.
If the price worsens, you will be asked to confirm. If the price gets better, you will get the better price.
2) Unfortunately, on some markets - usually in live - our limits are at higher. This is because of the cost of servicing some markets, in particular in live. We are hoping to reduce these minimums over time.
3) I agree that is unacceptable. If you encounter this, please let us know the specifics (including bet ID) and we will resolve the issue for you.
Leandro
Re: #3
Response from Cloudbet:
Thank you for patience with this.
All bets placed on the market "Which player will win the match?" between 15:41:54 - 15:50:42 UTC due to open markets with an incorrect score during this time period.
My apologies for the inconvenience. If there's anything else I can
John Paul Marley
Cloudbet Support Team
February 27, 2017, 04:29:40 AM
so if you are here help then why still there are a lot of errors happening on your site? Do you think it will sounds good to us if we see that occuring onwards? I think you should fix the pending big withdrawals first so that people cannot get annoyed and shout out that they have been compromised by the cloudbet site. Much better if you 0ut some huge amount on your hot wallets if possible so that at anytime people can withdraw with at ease.
All withdrawals are processed within 24 hours, including large ones. I can see that there are currently no large withdrawals in queue for approval - they have all been processed.
February 27, 2017, 04:10:38 AM
Okay - so I have obtained the personal details of one of the CloudBet employees. He did an interview with a gaming news company a while back, and that company revealed his details because of the shady practices of this shitty book.
Isn't it funny that their representative just logged into to respond to all inquiries but avoid your post all together.
They don't even care about if you reveal their own colleagues personal info or not.
No honor among thieves I guess.
If one gets cornered and denounced another one will simply take their place. Must be in a really poor country to have mentality like that. An india or china support center where it is one man for themselves.
Well are you going to announce it here or going to create a whole thread and reveal it in scam accusations topic?
I'm here to help with all issues, including hawks87's. Not here to respond to threats
We respect all of our players' privacy and have strict policies not to reveal player personal data.
Regards,
Leandro
so if you are here help then why still there are a lot of errors happening on your site? Do you think it will sounds good to us if we see that occuring onwards? I think you should fix the pending big withdrawals first so that people cannot get annoyed and shout out that they have been compromised by the cloudbet site. Much better if you 0ut some huge amount on your hot wallets if possible so that at anytime people can withdraw with at ease.
February 27, 2017, 03:10:46 AM
Okay - so I have obtained the personal details of one of the CloudBet employees. He did an interview with a gaming news company a while back, and that company revealed his details because of the shady practices of this shitty book.
Isn't it funny that their representative just logged into to respond to all inquiries but avoid your post all together.
They don't even care about if you reveal their own colleagues personal info or not.
No honor among thieves I guess.
If one gets cornered and denounced another one will simply take their place. Must be in a really poor country to have mentality like that. An india or china support center where it is one man for themselves.
Well are you going to announce it here or going to create a whole thread and reveal it in scam accusations topic?
I'm here to help with all issues, including hawks87's. Not here to respond to threats
We respect all of our players' privacy and have strict policies not to reveal player personal data.
Regards,
Leandro
February 27, 2017, 02:55:04 AM
Okay - so I have obtained the personal details of one of the CloudBet employees. He did an interview with a gaming news company a while back, and that company revealed his details because of the shady practices of this shitty book.
Isn't it funny that their representative just logged into to respond to all inquiries but avoid your post all together.
They don't even care about if you reveal their own colleagues personal info or not.
No honor among thieves I guess.
If one gets cornered and denounced another one will simply take their place. Must be in a really poor country to have mentality like that. An india or china support center where it is one man for themselves.
Well are you going to announce it here or going to create a whole thread and reveal it in scam accusations topic?
February 27, 2017, 02:19:46 AM
How many major improvements will be updated? We don't see big change since last UI change, and no more promotions? Like 100% deposit bonus? 5 BTC bonus is not traditional bonus.
We have a bunch of new promotions coming, as well as new games!
You will see announcements in coming weeks.
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