Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 197.

RichDaniel

sr. member

Activity: 479

Merit: 533

Quote from: Cloudbet on February 27, 2017, 01:34:01 AM

Quote from: autada on February 27, 2017, 01:26:22 AM

When will you implement live support? You operate the casino for 3 years, but still no live support? It is a joke.

We are working on major improvements to our customer support team. We don't have an exact timeline on live chat yet, but it is in the pipeline. I will keep the forum posted as we make developments.

How many major improvements will be updated? We don't see big change since last UI change, and no more promotions? Like 100% deposit bonus? 5 BTC bonus is not traditional bonus.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: autada on February 27, 2017, 01:26:22 AM

When will you implement live support? You operate the casino for 3 years, but still no live support? It is a joke.

We are working on major improvements to our customer support team. We don't have an exact timeline on live chat yet, but it is in the pipeline. I will keep the forum posted as we make developments.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi hawks!

In response to each of your queries (I have removed the profanities):

Quote

I have 3 main problems with your site:
1) Live betting not updating ticket to better odds and confirming at worse odds, but not working the other way around
2) Your bullshit .04 minimums that are set on a lot of markets (your rules state that .001 is the minimum wager)
3) Canceling live bets and stating that you had the score incorrect. You mention in your rules that the score is for informational purposes and may not be accurate. Funny that the odds match the REAL SCORE, so the bets should stand.

1) This simply isn't the case - your live betting ticket WILL update to a better price, when there is a change.
If the price worsens, you will be asked to confirm. If the price gets better, you will get the better price.

2) Unfortunately, on some markets - usually in live - our limits are at higher. This is because of the cost of servicing some markets, in particular in live. We are hoping to reduce these minimums over time.

3) I agree that is unacceptable. If you encounter this, please let us know the specifics (including bet ID) and we will resolve the issue for you.

Leandro

autada

sr. member

Activity: 247

Merit: 250

When will you implement live support? You operate the casino for 3 years, but still no live support? It is a joke.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: IPTVReseller on February 22, 2017, 09:04:09 PM

Quote

Brandon Moher (Cloudbet)
Feb 22, 21:25 UTC

Hi,

Thanks for reaching out.

Markets were open with the wrong score at the time of your bets as such all affected markets in the same time frame have been cancelled.

We apologize for any inconvenience caused. If there's anything else I can do for you, please let me know.

Best regards,

Brandon Moher

Cloudbet Support Team

That's there response to cancelling my bets. LOL bullshit for that .. these guys are lies. I bet when the game started and I was watching it

Hi IPTVReseller,

I agree with you here - that's not an acceptable response from our customer support team.

Could you please PM me details of your account and the bet ID, and I will look into it for you.

Thanks in advance.

Leandro

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Shinpak0 on February 26, 2017, 09:07:25 AM

Quote from: lsqgoddess on February 26, 2017, 08:41:38 AM

Quote from: Shinpak0 on February 26, 2017, 08:28:49 AM

contacted cloudbet after they said closed my account for multiaccounts and they never got back to me. support never replies to emails and my deposit withdrawn
6 days now and no reply want my funds!

http://imgur.com/a/CZOB2

i want my money no contact 6 days

Another victim of Cloudbet, did you really have multi-account? Or you are innocent? If you have multi-acc, you deserved to be losing money, because CB is trying to refuse the payment, and they got you. Grin

i did not no proof or like

Hi Shinpak0,

Could you please PM me your email address on Cloudbet?

Thanks in advance.

Leandro

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi game-protect,

We hold a licence with E-Gambling Montenegro. If you have any queries about that licence, we suggest you contact them directly.

In any case, we hold ourselves to a higher standard of fairness than any regulator, and you have my word that we will resolve all issues.

Regards,
Leandro
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi guys,

I'm happy to help everybody with their issues, but can I ask that you please lay them out clearly for me one at a time so I can work through them? Please include as much detail as possible. If you would prefer to contact me via PM, please do. There's a lot of noise in this thread (and in others) so I need a little help to identify the key points of each issue.

I appreciate some of you have already posted with your issues, I apologise if you have to do it a second (or third) time.

We are committed to resolving ALL issues, and are happy to work through a third party arbitrator such as SBR or AskGamblers if that is required.

We have - and will always - pay all players in full.

Thanks in advance!

Leandro
Cloudbet

game-protect

hero member

Activity: 1344

Merit: 507

Quote from: hawks87 on February 26, 2017, 09:03:30 PM

Okay - so I have obtained the personal details of one of the CloudBet employees. He did an interview with a gaming news company a while back, and that company revealed his details because of the shady practices of this shitty book.

Great job! And now you will investigate where this person lives and file a criminal complaint?

Quote from: shapeshiftscam on February 26, 2017, 09:25:53 PM

O, really? If yes, it could be good, I wonder where is CloudBet located, their support team is the worst I have seen, also they don't have marketing at all. 5 btc bonus was created long time ago, not funny at all.

Allegedly in Podgorica, Montenegro, Europe.

shapeshiftscam

hero member

Activity: 609

Merit: 500

Quote from: hawks87 on February 26, 2017, 09:03:30 PM

Okay - so I have obtained the personal details of one of the CloudBet employees. He did an interview with a gaming news company a while back, and that company revealed his details because of the shady practices of this shitty book.

O, really? If yes, it could be good, I wonder where is CloudBet located, their support team is the worst I have seen, also they don't have marketing at all. 5 btc bonus was created long time ago, not funny at all.

hawks87

member

Activity: 110

Merit: 10

Okay - so I have obtained the personal details of one of the CloudBet employees. He did an interview with a gaming news company a while back, and that company revealed his details because of the shady practices of this shitty book.

Shinpak0

newbie

Activity: 10

Merit: 0

Quote from: lsqgoddess on February 26, 2017, 08:41:38 AM

Quote from: Shinpak0 on February 26, 2017, 08:28:49 AM

contacted cloudbet after they said closed my account for multiaccounts and they never got back to me. support never replies to emails and my deposit withdrawn
6 days now and no reply want my funds!

http://imgur.com/a/CZOB2

i want my money no contact 6 days

Another victim of Cloudbet, did you really have multi-account? Or you are innocent? If you have multi-acc, you deserved to be losing money, because CB is trying to refuse the payment, and they got you. Grin

i did not no proof or like

lsqgoddess

full member

Activity: 172

Merit: 100

Quote from: Shinpak0 on February 26, 2017, 08:28:49 AM

contacted cloudbet after they said closed my account for multiaccounts and they never got back to me. support never replies to emails and my deposit withdrawn
6 days now and no reply want my funds!

http://imgur.com/a/CZOB2

i want my money no contact 6 days

Another victim of Cloudbet, did you really have multi-account? Or you are innocent? If you have multi-acc, you deserved to be losing money, because CB is trying to refuse the payment, and they got you. Grin

Shinpak0

newbie

Activity: 10

Merit: 0

contacted cloudbet after they said closed my account for multiaccounts and they never got back to me. support never replies to emails and my deposit withdrawn
6 days now and no reply want my funds!

http://imgur.com/a/CZOB2

i want my money no contact 6 days

game-protect

hero member

Activity: 1344

Merit: 507

Quote from: hawks87 on February 23, 2017, 04:32:12 PM

LOL - I looked at the address you post for your "protection service" and it hasn't received any transactions (what a fucking joke, by the way --- all you do is reach out to books on player's behalf, but you don't have anywhere near the clout of an SBR).

Almost everyone qualified cost free thru register his account with Game Protect or joined our pending cases.

We offer the following service for qualified accounts:

- Game Protect dispute resolution between you and the operators for your qualified gaming accounts

- Lawyer and civil court proceeding, in case you have a valid claim and we can not reach a resolution

- Lawyer and private investigation, if operators embezzle account balances or a player act fraudulent

Why do you blatant lie about Game Protect? Do you have psychological problems?

Game Protect has huge pending cases with investigation and legal action, in the height of over US $1 million:

https://game-protect.com/full-flush-poker-litigation/

https://game-protect.com/win-cake-poker/

But you are right, the only thing SBR do is reach out to books on player's behalf.

It was only me who investigated that cloudbet has no license from the government of Montenegro and as you can see, their support is not able to deliver the requested answer. Cheesy

Haters like you, please continue to get defrauded by criminals, that is fine for me.

Quote from: danshan11 on February 11, 2017, 10:58:19 AM

thanks for your help game protect

Oh, and I did not contact cloudbet on behalf of him. Wink

I also helped lazypolarbears with his mBitCasino case:

Quote from: lazypolarbears

I've noticed that you've commented quite a few times (some of which was very useful if correct)

But haters like you, please stay away and eat the price! I don't need you and I don't want you!

hawks87

member

Activity: 110

Merit: 10

Quote from: game-protect on February 22, 2017, 10:59:50 PM

Quote from: hawks87 on February 22, 2017, 03:23:57 PM

Quote from: game-protect on February 22, 2017, 11:58:44 AM

@ Cloudbet

Where are you licensed?

They claim to be licensed by "E-Gaming Montenegro", but visiting that website (https://e-gambling.me/) shows that company is clearly illegitimate. Game Protect - why don't you do what you claim to do (protect us), and contact the government of Montenegro. Let them know that Cloudbet is claiming to hold a license from a company within their jurisdiction. My bet is that "E-Gaming Montenegro" is not a recognized agency in Montenegro (and probably operates elsewhere). The sole reason for the existence of "E-Gaming Montenegro" is to trick people into thinking Cloudbet is licensed by a legitimate agency.

FUCK YOU CLOUDBET. WE'RE GONNA BRING YOU DOWN AND PUT YOU FAGGOTS IN JAIL!

Did you register your account(s) with Game Protect = revenue stream for me or did you contribute to qualify for our consumer protection service or did you donate?

If you are not willing to contribute (for you) cost free, based on what do you expect from me to spend my time and money for you?

You drive a car without an insurance and when an accident happened, you search for an insurance to pay your costs from their pocket, while you did not contribute anything in advance. Good luck with this!

I already investigated them to a certain degree and danshan11 used this info to get his money off. He thereafter asked me where to play and I gave him some Game Protect links, but he registered at Nitrogensports without my link = no cent for me.

Yes, I can help players a lot, because I am an expert in regards to legal things. But I can also inform you that investigation and legal action in regards to online gaming is very time consuming and costly. Because in most cases they intentionally construct structures by gaming specialized lawyers, with different jurisdictions involved, to make it expensive to investigate and go after them. But it is possible, as you can see with the pending cases on Game Protect website (value over US $1 million!).

Yes, I could investigate further, check if this E-Gambling Montenegro even exist, contact authorities, etc., but this will be time consuming and I probably have to spend money as well to get information.

I already summed it up here: Cloudbet scam steal winnings!

LOL - I looked at the address you post for your "protection service" and it hasn't received any transactions (what a fucking joke, by the way --- all you do is reach out to books on player's behalf, but you don't have anywhere near the clout of an SBR).

hawks87

member

Activity: 110

Merit: 10

Quote from: chikiuso on February 23, 2017, 06:38:25 AM

Quote from: hawks87 on February 23, 2017, 03:07:06 AM

Quote from: Cloudbet on February 23, 2017, 02:10:07 AM

Hi folks!

We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license

If you'd like to see us listed on their site, browse here:
http://e-gambling.com/partners
and click through to the link where it says "valid.egm.online" and you'll see a list of their licenced casinos.

Cloudbet

I have a note out to a government official in Montenegro regarding this. Let's just say that if your license is fabricated, there will be some people storming your doors and shutting you down (and putting you personally in jail).

I have 3 main problems with your site:
1) Live betting not updating ticket to better odds and confirming at worse odds, but not working the other way around
2) Your bullshit .04 minimums that are set on a lot of markets (your rules state that .001 is the minimum wager)
3) Canceling live bets and stating that you had the score incorrect. You mention in your rules that the score is for informational purposes and may not be accurate. Funny that the odds match the REAL SCORE, so the bets should stand.

FUCK YOU

Cancelling a winning bet is definitely their fault, they called it was incorrect score because you won that, if you lost the bet, they would never refund the money you lose.

Someone should dox the Cloudbet employees. Shouldn't be that difficult

chikiuso

sr. member

Activity: 248

Merit: 250

Quote from: hawks87 on February 23, 2017, 03:07:06 AM

Quote from: Cloudbet on February 23, 2017, 02:10:07 AM

Hi folks!

We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license

If you'd like to see us listed on their site, browse here:
http://e-gambling.com/partners
and click through to the link where it says "valid.egm.online" and you'll see a list of their licenced casinos.

Cloudbet

I have a note out to a government official in Montenegro regarding this. Let's just say that if your license is fabricated, there will be some people storming your doors and shutting you down (and putting you personally in jail).

I have 3 main problems with your site:
1) Live betting not updating ticket to better odds and confirming at worse odds, but not working the other way around
2) Your bullshit .04 minimums that are set on a lot of markets (your rules state that .001 is the minimum wager)
3) Canceling live bets and stating that you had the score incorrect. You mention in your rules that the score is for informational purposes and may not be accurate. Funny that the odds match the REAL SCORE, so the bets should stand.

FUCK YOU

Cancelling a winning bet is definitely their fault, they called it was incorrect score because you won that, if you lost the bet, they would never refund the money you lose.

zero1ten

full member

Activity: 140

Merit: 100

Kudos to Cloudbet! For the credit refund they did on their live casino.

I last played 2 weeks ago on their live baccarat and I vaguely remember that there was some kind of misbets that wasn't accepted but I just thought the problem was my internet connection although I should've won on that deal well I just told myself "better luck next time".

Then a couple of days ago I received an email informing me that they credited my account upon learning from their technical team that indeed there were some live casino bets that were not processed correctly so they gave me back the winnings that I should've won during that time. Though it's not big amount but still I was elated on their integrity and honesty.

Good Job Cloudbet! Keep it up!

hawks87

member

Activity: 110

Merit: 10

Quote from: Cloudbet on February 23, 2017, 02:10:07 AM

Hi folks!

We hold a licence from the government of Montenegro. You can see more information about it here:
https://www.cloudbet.com/en/license

If you'd like to see us listed on their site, browse here:
http://e-gambling.com/partners
and click through to the link where it says "valid.egm.online" and you'll see a list of their licenced casinos.

Cloudbet

I have a note out to a government official in Montenegro regarding this. Let's just say that if your license is fabricated, there will be some people storming your doors and shutting you down (and putting you personally in jail).

I have 3 main problems with your site:
1) Live betting not updating ticket to better odds and confirming at worse odds, but not working the other way around
2) Your bullshit .04 minimums that are set on a lot of markets (your rules state that .001 is the minimum wager)
3) Canceling live bets and stating that you had the score incorrect. You mention in your rules that the score is for informational purposes and may not be accurate. Funny that the odds match the REAL SCORE, so the bets should stand.

FUCK YOU

Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 197. (Read 465733 times)