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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 233. (Read 465733 times)

legendary
Activity: 840
Merit: 1000
I suppose thats true then. A lot of people also have superstitions about luck too and can go into a very bad temper if something like this was to happen when they had bet huge money on it. I am actually  surprised she stopped the ball for any reason, since they are sort of taught to not do this, and she could have just paused further betting after the outcome of this spin had come out.
hero member
Activity: 658
Merit: 501
Hackers please hack me .... if you can :)
This morning I was betting on the roulette table on Cloudbet. The dealer picked up the ball before it was able to land on a number. That is in violation of the gambling rules of casinos.
In the middle of play a dealer can not just pick up the ball for what ever reason.
Some players complained and was told to contact live support.
They probably gave them back their bet to keep them quiet and not to inform a gambling assoiciation on them to get their license revoked for conducting malpractices in their casino.
The pitboss, a red curly haired older woman, was the one that came to shake off this illegal practice. She should get fired for not imposing the dealer when she called this pitboss over when she questioned what she did.
This was at the Central America live casino on their site.

Was there a reason as to why she did this ? The game would still have been random so unless she was trying to bring a bad name to the casino room,I can't see why she would do this.
She was speaking spanish when she called over the pitboss. She was making hand gestures to tell it was spinning and wasn't stopping. I imagine it wasn't registering as a spin on their bet counter so it would not have shown as a bet. But still, let it drop and have pitboss cancel the bet instead like all the other times they have done this and refunded the bets. Just don't reach in while in mid spin and snatch the ball. You think in a real casino the players would allow this kind of behavior from a dealer on the game they are playing? For any reason while in play they HAVE TO let it continue play. This is uncalled for.
They have it on recorded on video and people where betting 1,600mbtc(shown from the winning score cards for each spin) and I was betting 10mbtc on that one game. So they are costing their customers money, in this case bitcoin, with these actions.
They should be penalized for this or they will continue operating in this way.
legendary
Activity: 840
Merit: 1000
This morning I was betting on the roulette table on Cloudbet. The dealer picked up the ball before it was able to land on a number. That is in violation of the gambling rules of casinos.
In the middle of play a dealer can not just pick up the ball for what ever reason.
Some players complained and was told to contact live support.
They probably gave them back their bet to keep them quiet and not to inform a gambling assoiciation on them to get their license revoked for conducting malpractices in their casino.
The pitboss, a red curly haired older woman, was the one that came to shake off this illegal practice. She should get fired for not imposing the dealer when she called this pitboss over when she questioned what she did.
This was at the Central America live casino on their site.

Was there a reason as to why she did this ? The game would still have been random so unless she was trying to bring a bad name to the casino room,I can't see why she would do this.
hero member
Activity: 658
Merit: 501
Hackers please hack me .... if you can :)
This morning I was betting on the roulette table on Cloudbet. The dealer picked up the ball before it was able to land on a number. That is in violation of the gambling rules of casinos.
In the middle of play a dealer can not just pick up the ball for what ever reason.
Some players complained and was told to contact live support.
They probably gave them back their bet to keep them quiet and not to inform a gambling assoiciation on them to get their license revoked for conducting malpractices in their casino.
The pitboss, a red curly haired older woman, was the one that came to shake off this illegal practice. She should get fired for not imposing the dealer when she called this pitboss over when she questioned what she did.
This was at the Central America live casino on their site.
newbie
Activity: 57
Merit: 0
Bitcointx did your deposit show up
newbie
Activity: 57
Merit: 0
Hi cloudbet my deposit is not showing either why
member
Activity: 65
Merit: 10
Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

Now 3 weeks further...so it's still 1-3 weeks until you have moved all markets to your new model?
Is this still the plan?

How about this now, Cloudbet?Huh
newbie
Activity: 2
Merit: 0
my deposit of 0.2498 is not showinf even after 6 confirmations Sad , earlier .15 shown after 10+ , whats actually happening ?
hero member
Activity: 924
Merit: 500
I did post before to ask about the EURO bet challenge but you didn't answer , what happened to this betting competition ?
We are about one week now from the end of the EURO and no news about the winners or the prizes
Will you announce the results soon ?
member
Activity: 65
Merit: 10
Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

Now 3 weeks further...so it's still 1-3 weeks until you have moved all markets to your new model?
Is this still the plan?
hero member
Activity: 980
Merit: 500
Hi is anyone else having problems with deposits I sent one ah our ago has confirmations but not in account


Did you check if you sent in the right address?
newbie
Activity: 57
Merit: 0
Hi is anyone else having problems with deposits I sent one ah our ago has confirmations but not in account
legendary
Activity: 1570
Merit: 1041
@Admins/Support


I'm normally pretty happy with Cloudbet's service, even with the delayed withdrawals, however what I am not okay with, is someone from your Support team blaming me for your system not sending me a damn password reset email.  It's insulting.

I requested a password reset through your site shortly after receiving an email from Cloudbet saying all passwords were randomized, and we need to reset them.  I hopped on, did the "Forgot Your Password?" thing, entered my email, site said it was sent, and nothing in my inbox/spam/junk.  Nothing from Cloudbet ever goes in my Spam folder anyway.  I waited, no email.

Requested 2 more times, and waited a full 24 hours for the email, still nothing after 3 attempts now.

I messaged Support, and at first they couldn't figure out what it was, and then they send me this:

http://prntscr.com/brhlar

Saying it's MY FAULT that I didn't request it correctly?  Bullshit, it takes two clicks and an email to get a password reset link, and I requested one THREE times, and received one of these every single time: http://prntscr.com/brhmrb.  It's not my fault your site never sent me an email, and I certainly don't appreciate your Support team blaming me for it and treating me like an idiot.

Also, the link he said he sent me in the email was already inactive by the time I read the email, so I request yet another one, and I still have received nothing.

Hey Kiritsugu,

As always, we appreciate your continued use of our service, and we thank you for your feedback.

We would like to assure you our team was not trying to insult you, they were simply trying to communicate that the submission had not been completed successfully, and alternative steps were needed to finalise the reset process.  

The good news is our team has now extended the expiration time of the password reset link to 24 hours, so you should be playing again in no time.

If you have any further questions, please don’t hesitate to ask!

Cheers,

Dan Kelly
Cloudbet Customer Engagement Team

Thanks for your help, got it resolved.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
@Admins/Support


I'm normally pretty happy with Cloudbet's service, even with the delayed withdrawals, however what I am not okay with, is someone from your Support team blaming me for your system not sending me a damn password reset email.  It's insulting.

I requested a password reset through your site shortly after receiving an email from Cloudbet saying all passwords were randomized, and we need to reset them.  I hopped on, did the "Forgot Your Password?" thing, entered my email, site said it was sent, and nothing in my inbox/spam/junk.  Nothing from Cloudbet ever goes in my Spam folder anyway.  I waited, no email.

Requested 2 more times, and waited a full 24 hours for the email, still nothing after 3 attempts now.

I messaged Support, and at first they couldn't figure out what it was, and then they send me this:

http://prntscr.com/brhlar

Saying it's MY FAULT that I didn't request it correctly?  Bullshit, it takes two clicks and an email to get a password reset link, and I requested one THREE times, and received one of these every single time: http://prntscr.com/brhmrb.  It's not my fault your site never sent me an email, and I certainly don't appreciate your Support team blaming me for it and treating me like an idiot.

Also, the link he said he sent me in the email was already inactive by the time I read the email, so I request yet another one, and I still have received nothing.

Hey Kiritsugu,

As always, we appreciate your continued use of our service, and we thank you for your feedback.

We would like to assure you our team was not trying to insult you, they were simply trying to communicate that the submission had not been completed successfully, and alternative steps were needed to finalise the reset process. 

The good news is our team has now extended the expiration time of the password reset link to 24 hours, so you should be playing again in no time.

If you have any further questions, please don’t hesitate to ask!

Cheers,

Dan Kelly
Cloudbet Customer Engagement Team
legendary
Activity: 1570
Merit: 1041
Same exact story here. Smh. This is the worst service ever.
No response here from anyone for 12+ hours either. Tongue
newbie
Activity: 8
Merit: 0
Same exact story here. Smh. This is the worst service ever.
legendary
Activity: 1570
Merit: 1041
@Admins/Support


I'm normally pretty happy with Cloudbet's service, even with the delayed withdrawals, however what I am not okay with, is someone from your Support team blaming me for your system not sending me a damn password reset email.  It's insulting.

I requested a password reset through your site shortly after receiving an email from Cloudbet saying all passwords were randomized, and we need to reset them.  I hopped on, did the "Forgot Your Password?" thing, entered my email, site said it was sent, and nothing in my inbox/spam/junk.  Nothing from Cloudbet ever goes in my Spam folder anyway.  I waited, no email.

Requested 2 more times, and waited a full 24 hours for the email, still nothing after 3 attempts now.

I messaged Support, and at first they couldn't figure out what it was, and then they send me this:

http://prntscr.com/brhlar

Saying it's MY FAULT that I didn't request it correctly?  Bullshit, it takes two clicks and an email to get a password reset link, and I requested one THREE times, and received one of these every single time: http://prntscr.com/brhmrb.  It's not my fault your site never sent me an email, and I certainly don't appreciate your Support team blaming me for it and treating me like an idiot.

Also, the link he said he sent me in the email was already inactive by the time I read the email, so I request yet another one, and I still have received nothing.
hero member
Activity: 616
Merit: 500
how come I lost the best when I played bet with Portugal to win?  They did not go to kick off so it was not a drawl. 
sr. member
Activity: 378
Merit: 250
I think cloudbet is now back at 100% . Deposit and Withdrawal is now instant. Keep this up Cloudbet Team. Bet Back guarantee  Grin Grin
legendary
Activity: 840
Merit: 1000
I've been using Cloudbet on my phone and due to the mobile format, I'm not able to see the score of the match. I can just see the set score. This is the problem for a lot of sports. Please upgrade it. Thanks.

Try to upgrade your browser with the latest one or anything with high features like puffin for android. Using this kind of browser will make you feel like you are on a pc somehow.
I get what you are trying to say.. And I know about it as well.. but if the site is deemed as mobile friendly.. it might as well fix the layout so that it works on every browser or at least majority of it. I'm using the latest version on Google chrome mobile on an Android device. It should be comparable to this browser.. Considering that chrome is a popular browser.
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