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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 302. (Read 465733 times)

legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
I've had a payout sitting in the "sending" state for over 10 hours now. This place is dying (if not dead already). Notice the absence of customer service to answer us here (or our emails!).

Hi ts11111,

Due to blockchain.info outage, we experienced some delays with withdrawals. If your transaction still hasn't been processed, please contact [email protected] and we will look into it for you immediately.

Cheers,
Cloudbet
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
hi cloudbet i deposited 0.01 btc from xapo wallet..
a confirmation from xapo has been sent to me via email that funds transferred but i cant see any deposits in my wallet..i have check the wallet transaction of my cloudbet account its not showing there ..

thank you.

Hi khawaja07,

Please could you contact our support via email with your transaction hash?

Thanks in advance.

Cloudbet
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
@Cloudbet I doubt this is a bug but I will be a good user and pretend it is,
Whenever you place a live bet and the odds have moved below (lower odds) in the seconds after you click place bet you have to confirm your bet manually, however if the odds move above (higher odds) the bet get accepted automatically at the lower odds.
I tried that about enough times to be sure it's not a coincidence and it seriously encourages me to leave your sportsbook, Robbery in broad daylight.

Hi rugbyma,

We are about to roll out some significant live betting improvements, which includes updating your betslip automatically when a price changes. Stay tuned.

Cloudbet
member
Activity: 117
Merit: 10
I've had a payout sitting in the "sending" state for over 10 hours now. This place is dying (if not dead already). Notice the absence of customer service to answer us here (or our emails!).
hero member
Activity: 840
Merit: 1000
@Cloudbet I doubt this is a bug but I will be a good user and pretend it is,
Whenever you place a live bet and the odds have moved below (lower odds) in the seconds after you click place bet you have to confirm your bet manually, however if the odds move above (higher odds) the bet get accepted automatically at the lower odds.
I tried that about enough times to be sure it's not a coincidence and it seriously encourages me to leave your sportsbook, Robbery in broad daylight.

Don't even pretend it's a bug. It's so obvious. I have brought this up to several entities, including SBR, who don't seem to give a rats ass. The only thing we can do is take demo videos and post them to forums to organize a boycott.

Shady bet acceptance tactics aside, their live odds on everything except for soccer are fraudulent. You'll see a baseball match where one side is -1000 and the other is only +200. Check Bet365 and the same match will be -330 / +250

Of course, they are unlicensed scams, and they won't refund you cos they are deliberately scamming money from customers. They get advantages from customers and government can't authorize this kind of BTC casinos. Be careful, dudes.
hero member
Activity: 658
Merit: 500
@Cloudbet I doubt this is a bug but I will be a good user and pretend it is,
Whenever you place a live bet and the odds have moved below (lower odds) in the seconds after you click place bet you have to confirm your bet manually, however if the odds move above (higher odds) the bet get accepted automatically at the lower odds.
I tried that about enough times to be sure it's not a coincidence and it seriously encourages me to leave your sportsbook, Robbery in broad daylight.
well it makes easier for them to make profit i guess, though it can only be a coincidence
member
Activity: 117
Merit: 10
@Cloudbet I doubt this is a bug but I will be a good user and pretend it is,
Whenever you place a live bet and the odds have moved below (lower odds) in the seconds after you click place bet you have to confirm your bet manually, however if the odds move above (higher odds) the bet get accepted automatically at the lower odds.
I tried that about enough times to be sure it's not a coincidence and it seriously encourages me to leave your sportsbook, Robbery in broad daylight.

Don't even pretend it's a bug. It's so obvious. I have brought this up to several entities, including SBR, who don't seem to give a rats ass. The only thing we can do is take demo videos and post them to forums to organize a boycott.

Shady bet acceptance tactics aside, their live odds on everything except for soccer are fraudulent. You'll see a baseball match where one side is -1000 and the other is only +200. Check Bet365 and the same match will be -330 / +250
newbie
Activity: 42
Merit: 0
hi cloudbet i deposited 0.01 btc from xapo wallet..
a confirmation from xapo has been sent to me via email that funds transferred but i cant see any deposits in my wallet..i have check the wallet transaction of my cloudbet account its not showing there ..

thank you.
hero member
Activity: 840
Merit: 1000
Why is there a lot of mistakes, I can not understand it.

Not sure why are there so many problems recently. They used to be really good before but seems they have stopped spending much time on the site to run it. Could be due to lack of traffic , but hard to say. It has also gone down in rating on a rating thread for casinos.

IMO they should have earned over 10k btc from players, it is one of the best sportsbook, I don't think it is lacking of traffic, maybe one reason is that they have earned enough money, that's why there are so many issues. And some crazy issues like wrong bets are serious, may become a scam site in the future, who knows.
legendary
Activity: 2338
Merit: 1081
#SWGT CERTIK Audited
Why is there a lot of mistakes, I can not understand it.

Not sure why are there so many problems recently. They used to be really good before but seems they have stopped spending much time on the site to run it. Could be due to lack of traffic , but hard to say. It has also gone down in rating on a rating thread for casinos.
legendary
Activity: 1610
Merit: 1008
Why is there a lot of mistakes, I can not understand it.
member
Activity: 122
Merit: 10
@Cloudbet I doubt this is a bug but I will be a good user and pretend it is,
Whenever you place a live bet and the odds have moved below (lower odds) in the seconds after you click place bet you have to confirm your bet manually, however if the odds move above (higher odds) the bet get accepted automatically at the lower odds.
I tried that about enough times to be sure it's not a coincidence and it seriously encourages me to leave your sportsbook, Robbery in broad daylight.
full member
Activity: 182
Merit: 100
any one else having problems with deposits? it's been hours since i sent them money and i missed a good bit of winning bets. blockchain is telling me it was even already spent and it has tons of confirms. i deposited twice.

same here, my deposit was placed 5 hours ago.  never had issues with them in the past; i am sure my btc will show up sooner or later =)  the customer support is normally is very quick to reply, no response yet.  which is surprising.  

same with the CS. oh well, we lost out on wins but avoided loses. silver lining. good luck with your future bets.

EDIT: i forgot to say i'm not new either. this has only happened once before. i bring this up as if new people are reading, do not worry it will get fixed.

EDIT 2: i got credited. check your account eoakland
hero member
Activity: 699
Merit: 504
any one else having problems with deposits? it's been hours since i sent them money and i missed a good bit of winning bets. blockchain is telling me it was even already spent and it has tons of confirms. i deposited twice.

same here, my deposit was placed 5 hours ago.  never had issues with them in the past; i am sure my btc will show up sooner or later =)  the customer support is normally is very quick to reply, no response yet.  which is surprising.   
full member
Activity: 182
Merit: 100
any one else having problems with deposits? it's been hours since i sent them money and i missed a good bit of winning bets. blockchain is telling me it was even already spent and it has tons of confirms. i deposited twice.
newbie
Activity: 1
Merit: 0
This site is a total fuckaround. I was playing the online casino and I would play 2 hands at 50 chips each and one of the bets would never go through and I would get an error message like "Your bet couldn't be placed, balance will be returned soon" and it never was. I lost about .6 BTC simply because the system kept taking it from me. The live casino support said "go talk to the casino support", so I went to CloudBet's customer service and still no response.

Total joke.
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Error message again.  ""We've had to remove... from your bet slip as that bet is no longer available."
Impossible to make the bet even after refreshing the page.
Last time support said it was a temporary error.

I had a lot of problems with this awhile ago, but was told about 3 or 4 months ago that it was solved.

WRONG!

I'm having the same problems as VTC.

Just wasted a lot of time logging into my wallet, sending btc to Cloudbet to make a bet, click on it, and "We've had to remove [bet description]  from your bet slip as that bet is no longer available."

Now I have to waste time withdrawing the funds, waiting for it to arrive, AND paying the miner fee for Cloudbet's mistake.

Get it together Cloudbet.
Stop displaying bets that you aren't willing to book.

It's stuff like this that keeps me from betting there except on rare occasions.

Hi Gogo, VTC, and anyone else having issues with bets being removed from their betslip --

Please could you email us specifically with details on the bet you were trying to place? This error should happen on fewer and fewer occasions, so we need to identify the root cause and resolve that.

Thanks in advance.

Cloudbet
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818

Contacted support after 12 hours, took them almost a day to respond:

"Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly."

Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond...

Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them.



Update: After 60 hours and 3 emails to support they have finally graded the bet. It was a large bet and to have it hanging in the air while they keep you waiting for days on end is awful. Cloudbet improve your customer support ffs its just terrible.

Hi mav,

In your case, there was a specific bug that was preventing the bet from being correctly graded. It has been resolved and future grades will be much more quick.

Thanks again for your patience and understanding.

Cloudbet
IFO
newbie
Activity: 5
Merit: 0
another withdrawal taking the absolute piss, why are you taking so long, you come online, I get 0 replies from support, site is a joke at times, DO MY WITHDRAWAL NOW!
legendary
Activity: 2338
Merit: 1122
Cloudbet | Best Bitcoin Gambling Site Since 2013
withdrawal over a day ago now, feel im being scammed for $4k, get on to it now cloudbet, ignoring my emails the lot, terrible service

Bitcointalk.org has been down for about a week.

Were you paid?

Everyone else - no problems with withdrawals? Prompt payment?
Hello,i have a problem with cloudbet...yesterday i have made a 6 games bet parlay,they all have win but on cloudbet history is LOSE?WTF?IS SCAMM?

Hi there,

Could you please email us at [email protected] with information about the issue? Our support will look into it immediately.

Thanks in advance.

Regards,
Cloudbet
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