Coinbet -
One recommendation. Try to be more clear about roll over requirements. You will save a lot of annoying messages from me
. I had a bonus show up in my bonus screen a couple days ago and I wasn't sure what it was for or what the rollover would be so I was afraid to take it since I already had a balance.
Another example of confusion: I was told during my last deposit that I could get a 100% bonus and that my roll over would be 3X as long as I wagered minimum 20 wagers in casino and sports book (minimum 10 in sports book), however in the terms of service it states 10X for a 100% bonus. I am going to trust you will stand by the 3X roll over quoted to me when I was discussing a deposit, but I still don't know what the roll over would be on that random bonus that appeared in my inbox.
I find myself having to be very careful about somewhat vague rules regarding bonuses and rollover and constantly confirming with support the requirements just to cover my tracks. It's not a big headache for me, but it would save you a lot of support calls if you nailed it down a bit and were a little more clear. Maybe just add a note next to the bonus when it is credited to the account stating the roll over requirements.
Other than that, my experiences with the sports book have been great. The lines you offer are very low juice which is nice. You also offer almost every tennis line I could want. In this sense, in addition to the bonuses, you have outdone bit \book, which is currently the premier bitcoin book in my opinion.
I would like to see things like NBA and CBB 2nd halfs added. Since you are catering to the US market with bitcoins I don't really understand why you have live wagering on the most obscure European basketball game, but not for NBA.
I briefly played in casino last night to hit my minimum 20 bets for withdraw requirement. I'm not much of a casino player ever, so I will leave others to comment. I didn't even know what I was doing but ended up winning $40 I believe.
Last thing to go is to get a payout request. If that is handled smoothly I will have nothing but good things to say about the book as the casino stuff doesn't really impact me, and the bonuses for sports book have been great.