Topic: CoinMarket.io | New, self-moderated support and news thread. - page 79. (Read 211707 times)

What about stuck deposits?

I've sent you at least 4 PMS asking you to sort my account and manually process my coin withdrawals.  You have not answered a single one!

I have not received any confirmation emails and my coins have been stuck in pending for almost three weeks.

I will be asking the law to speak to Kenneth, and requesting he give up YOUR details unless you sort my issue right now.

CoinMarket.io status update

1. What happened?

We got exploited. Somewhat. The majority of coins were saved by cold storage and a quick reaction.
A couple of users abused a bug in the trading engine allowing them to create coins (increase balance) out of nothing.
Do you remember the day when KARM/BTC 24h volume was 400+ out of the blue? That volume came from those malicious users trading.
When we noticed the problem, we stopped all trading to investigate the situation.
Unfortunately, we failed to find the bug fast enough to resume normal operation and cover the losses from fees.
The new trading engine (rewritten) still suffers from this unknown-to-us issue, this is why we have not resumed any trading.
Meanwhile, we allowed all withdrawals to happen - because it was the right thing to do.
Because of high withdrawal volumes, the wallets ran out of normal unspent inputs and started to combine too many small inputs for withdrawals.
There is a limit of inputs/outputs in a cryptocurrency transaction.
If the wallet software (the official stuff that everybody uses) chooses or attepts to choose too many inputs,
the transaction will fail with "Transaction too large" or "Transaction creation failed" error.
It has nothing to do with insufficent balance. This problem was caused by miners who mined directly to the deposit address, creating tens of thousands of small inputs.
The default algo for choosing transaction inputs (coin selection) is not designed for exchanges. We need to create some code that does some raw transaction magic.
Also, some coins have landed on an invalid fork - because we were too busy with other issues. We will update all coindaemons tonight.
Everything has taken too much time because multiple problems hit us at the same time and debugging the situation was not so simple.

2. What is the solution? What are you doing now?

We have manually processed some withdrawals, but that process is too slow.
An automatic script will be running tomorrow - it will hopefully process the stuck withdrawals.
If your withdrawal status changes to "manual", it means that we manually processed it.
If your withdrawal status changes to "fixed", it means that the automatic routine processed it.
We will publish statistics when avalible - after the script runs.

Please stop any accusations and threats against Kenneth Bjørke - he is just hosting the web servers.
The hosting of coinmarket.io by Kenneth will be terminated when the dust settles and all possible withdrawals are processed.

We will be posting lists of withdrawals that got fixed.
We are deeply sorry for the inconvenience this may have caused to you.
More detailed information coming after the automatic process runs.

The dev is online now at this forum!

My withdrawal of BTC is still pending from 2/24/2014, please fix.  Username: jlynch2000

Until people start receiving btc you can consider this a scam until proven otherwise

The post by El Chapo would make me worry if I was these guys. Drug money might be involved here but not sure why they would trade on this exchange in the first place.

Apparently only new withdraws are working.

The problem is with the STUCK WITHDRAWS

Dev: PLEASE PROCESS STUCK WITHDRAWS ASAP, DON'T MESS WITH PEOPLE'S MONEY, OTHERWISE THERE WILL BE DIRE CONSEQUENCES. SEE PM MESSAGES.

Has anyone successfully withdrawn btc from there?? The email confirmation said it needed to be done manually. uhh.

I recommend transferring your btc to alts and then withdraw. Should be much more safer since the site is not wanting to cooperate with btc withdrawals but are allowing alt withdrawals. Reeks of scam.

I just withdrew my digibytes and usde but when I got the my bitcoins it stopped me........damn

Just to let you know guys:
I've been able to withdraw my reddcoins \o/

what is the address of blockchain of usde?

Dear support, my coins disappeared. Please fix it.
username: raiden00
Timestamp   Amount   Coin   Requester IP   Status
Mon Mar 10 2014 15:34:27    10613200.274   LEAF   173.245.53.86   confirmed

There are serious morons lurking around the forums. Threatening a hosting company/owner is the stupidest thing I ever heard.

Let's hope the dev will respond as soon as possible with clear steps because now we have a deadline.

Before that we have to have our coins back or we have to find a way to get to the owner.


Ps update the wallets there aren't allot of coins. People who are withdrawing are new support tickets that have stuck coins that needs to be manually transferd.
Act now Save later

Get my 0.24574003 bitcoin back
user: lasgou

1KD2xrwn3NhhcmvVPuUfVADLtuUVwY5EQd

User Name ffilippello

Sun Mar 09 2014 16:26:01    743607.28154871 DGB    confirmed

No Transaction ID. I haven't received my coins. I'm waiting from 4 days, so please process my withdrawal

I updated the wallets for KARMA and DGB today and attempted transfers with both of those coins.  I got all the KARMA.  I got a test transfer of 1 DGB but when I transferred all my DGB it got stuck.  So I would say it is not because of the forks.  Coinmarket.io has to be on the updated wallets or I would not have been successful at all.

yes coins are in my wallet.

Have most of my coins back. Still no KARMA and DGB though?

Has it something to do with forks or something?

Hello,

I have two withdraws USDE/CON that are not showing up can you please check it out.  BTW I love you site even in the beta mode it worked great up till this withdraw.  

Transaction id: 8326a40b8d10af3988e926e92be956ff06909cca9c97085b02f77e2988c3719f

Thanks,
Ryan

Dear support,

I can not withdraw my btc

Timestamp   Amount   Coin   Requester IP   Status
Mon Mar 10 2014 17:42:55   0.04570869   BTC      confirmed