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Topic: Coinsbee.com - Buy gift cards with about 50 crypto currencies! - page 9. (Read 6260 times)

full member
Activity: 369
Merit: 135
Will the site add a credit balance? I think the balance would be an excellent advantage to overcome price fluctuations, the same thing happened with bitrefill.
I know that this may lead to more troubles, especially with keeping user deposits that you do not accept it directly, but I think you can create custom cards for your site "promo code" as an alternative solution.

It's still on our list to do.

From a UX perspective (If you want to make the user's experience as smooth as possible):

- There is no need to send a confirmation email for both newseletters and account registration, the newsletter subscription should get activated automatically after the user confirms the email on the signup email.
- After clicking the account confirmation link, and in addition to the displayed message, the user should automatically be redirected to the login's page.
- If a user tries to confirm his account for a second time, he should not get this message. It's misleading. You should tell him that his account is already activated.
- The dashboard... unless you're planning to add something there, you should remove it. When a user logins in, he should be redirected to the shop directly. It's pointless to show him a page that he won't be using.
- Registration: Since the address, city, postcode and country can be changed after creating the account, you should probably take them off the registration process.
- In the verification page, you should display a progressBar to show the user his current limits.

- There is a need. Legal regulations in EU.
- Possible.
- You're right. We will edit this.
- We are thinking about the dashboard. Maybe we will remove it and show the shop instead.
- Registration: no change planned
- Information is there: "STATUS INFORMATION: NOT VERIFIED". Could be better displayed, wright.


- I'm not sure I understand the limits:

Code:
not verified: max. 10.000€ per day, max. 15.000€ in total
verified - level 1: max. 15.000€ in total

What's the difference between the two? The level 1 allow you to buy 15.000€ in one single day? If so, you should make a mention of that. I think it's a bit confusing the way it is.

Yes, with Level 1 you can buy 15.000€ in one single day. Without verification, the limit for a single day is 10.000€.
Maybe it is confusing, but these are legal regulations in the EU. The limits are not our own ideas.

- For the users who buy "as guest" (without registration). What happens if they reach the limits?

If an email reached the limit, a signup is required. (and a verification, depending of the current reached limit)


@OmegaStarScream: Thx one more time for your help. We are happy to have u and ur ideas!
staff
Activity: 3402
Merit: 6065
Our supplier does not know about the problem.
Can the user possibly contact our support or send us a PN here with which code the problem occurred?
According to our supplier this cannot be a general problem.

I told him and he said that he'll reach out to you (using the site).

What else do you miss? At the moment we work on a big Update for better performance, content and design.

In addition to what hugeblack said and what I suggested sometime ago:

From a UX perspective (If you want to make the user's experience as smooth as possible):

- There is no need to send a confirmation email for both newseletters and account registration, the newsletter subscription should get activated automatically after the user confirms his account using the "signup email".
- After clicking the account confirmation link, and in addition to the displayed message, the user should be redirected to the login's page.
- If a user tries to confirm his account for a second time, he should not get this message. It's misleading. You should tell him that his account is already activated.
- The dashboard... unless you're planning to add something there, you should remove it. When a user logins in, he should be redirected to the shop directly. It's pointless to show him a page that he won't be using.
- Registration: Since the address, city, postcode and country can be changed after creating the account, you should probably take them off the registration process.
- In the verification page, you should display a progressBar to show the user his current limits.

I also have a few questions:

- I'm not sure I understand the limits:

Code:
not verified: max. 10.000€ per day, max. 15.000€ in total
verified - level 1: max. 15.000€ in total

What's the difference between the two? The level 1 allow you to buy 15.000€ in one single day? If so, you should make a mention of that. I think it's a bit confusing the way it is.

- For the users who buy "as guest" (without registration). What happens if they reach the limits?
legendary
Activity: 2492
Merit: 3597
Buy/Sell crypto at BestChange
We integrated an customer account on http://coinsbee.com. Register there to see your purchase history for the giftcards  you bought.
Will the site add a credit balance? I think the balance would be an excellent advantage to overcome price fluctuations, the same thing happened with bitrefill.
I know that this may lead to more troubles, especially with keeping user deposits that you do not accept it directly, but I think you can create custom cards for your site "promo code" as an alternative solution.
full member
Activity: 369
Merit: 135
u can also buy without an account. But we need the E-mail, because you will get the code for the giftcard/visa card..... via E-mail. We use the E-mail only to send u the code.
legendary
Activity: 2959
Merit: 1243
Is there also an option to buy as a guest without an Email?
full member
Activity: 369
Merit: 135

We integrated an customer account on http://coinsbee.com. Register there to see your purchase history for the giftcards  you bought.
What else do you miss? At the moment we work on a big Update for better performance, content and design.


full member
Activity: 369
Merit: 135
Our supplier does not know about the problem.
Can the user possibly contact our support or send us a PN here with which code the problem occurred?
According to our supplier this cannot be a general problem.
staff
Activity: 3402
Merit: 6065
I didn't assume they're from Iran based on the flag. The user who reported the issue did reachout to CashU's support and they told him these cards were issued in Iran and can only be redemeed there. You may want to check that with your distributor.

If it doesn't have to be a rectangle, maybe you can create something like this one (Source: Google image).
full member
Activity: 369
Merit: 135
Thanks. The visual bug is fixed. This was a problem with a whitespace at the end of the brand.

The region for these cards is Levant not Iran. The used flag is the problem. I don't know, which flag I can you to visualize the Levant region. Do you have an idea for this?
staff
Activity: 3402
Merit: 6065
I found a visual bug on the site. Here is how to reproduce it:

1. Go to https://www.coinsbee.com/en/shop
2. Type "CashU" in the search box.

Results: 4 demonations (10, 30, 50 & 100 USD)

However, if you go to https://www.coinsbee.com/en/CashU%20-bitcoin

Then, you will notice that only the 10 USD cards are showing.

Also, I would like to add that a user from the arabic localboard reported that the CashU cards are only redemaable in Iran. You might be using the Iranian flag, but writing "Levant" makes it misleading, especially when Iran is not part of the Levant (Cyprus, Egypt, Iraq, Israel, Jordan, Lebanon, Palestine, Syria, and Turkey).
full member
Activity: 369
Merit: 135
We added today a lot of VISA/Mastercards Giftcards and special for China WeChat, Alipay and QQ Vouchers.

full member
Activity: 369
Merit: 135
Thx. Just an image of the no data available "problem".

Ok, ok, let me summarize:

- brand images for all brands -> that's already on our todo list. We will overwork all our brand images. (April)
- remove brands with no cards -> not possible, cause this is often just temporary and we want visistors to come back again to see, if it's available. If the brand is not listed, they think, we never have this brand. But for our todo: better information message than "no data available".

At the moment, I just wonder for the problem of OmegaStarScream, because I see this example image and don't know, why the image doesn't load for him. Maybe we can check this, waiting for feedback of OmegaStarScream.

Thanks all again for your input! You help us, to get better! We love our customers!
legendary
Activity: 2436
Merit: 1189
Need Campaign Manager?PM on telegram @sujonali1819
I can't see your image. ("bitcointal.org image proxy: Invalid image") Don't insert the image directly. Post the link to the image that works, please. So I can see, what you mean.
Just click on the quote button of hugebalck posts then you can see the link. This is the link that is posted by hugeblack.
https://imgur.com/C3b7NDJ

full member
Activity: 369
Merit: 135
"No data available in table" - I will update this message with one of the next updates. Sometimes, the reason is your filter (region) and sometimes, the cards of these brands are sold out. (we only show cards with a quantity > 0) So, to remove these brands is no option. We want to show our customers all the brands, we have. Maybe, they come back later and these brands are in stock again.

I can't see your image. ("bitcointal.org image proxy: Invalid image") Don't insert the image directly. Post the link to the image that works, please. So I can see, what you mean.
legendary
Activity: 2492
Merit: 3597
Buy/Sell crypto at BestChange
-[2] Which black icons? Can you post a screenshot?
I mean "No data available in table" ---> https://www.coinsbee.com/en/TopupTools.com-bitcoin & https://www.coinsbee.com/en/Rixty-bitcoin. (You need to delete cards icons that are blank or have no active offers.)


I get this error on many pages but I can fix it with the following:

 - Click on  Filter region >> choose any region >> back to all*.

* The problem may be on my part because I notice a lot of mistakes from different sites.
full member
Activity: 369
Merit: 135
I don't know, why you can't see this image: https://imgur.com/a/s1TT9zw
The image is not broken.

He also posted a link to facebook, cause of missing images. Also this image is there: https://imgur.com/a/AVyUNZ4

Which browser do you use? Maybe a cache problem?

Yes, some brands don't have an image at the moment. We are working in the images the next weeks. Update will be comming in April.
staff
Activity: 3402
Merit: 6065
-[2] Which black icons? Can you post a screenshot?

Blank and not black. I've already mentioned that in a previous post. Paysafecard (the one hugeblack linked above) is broken (probably not taking its from the right path) then you have others like Virgin experience days, OPSkins, Roblox etc. where it looks like the products images haven't been added at all.
full member
Activity: 369
Merit: 135
Hi, yes we are planning to add arabic to our site in mid april. We got help from OmegaStarScream (thank you again) for the translation.

-[2] Which black icons? Can you post a screenshot?
legendary
Activity: 2492
Merit: 3597
Buy/Sell crypto at BestChange
I tried this site to buy VISA-MASTERCARD GIFT CARD[1], and then I used it to pay to buy a hosting that does not accept BTC directly. Things went well.
I will discover more advantages of using these cards.
I noticed some blank icons, will these icons be updated or deleted entirely[2]?
Thanks to @OmegaStarScream, who recommended the site in our local board[3], and I hope that some local languages will be added to your site.

[1] https://www.coinsbee.com/en/Paysafecard-bitcoin
[2] coinsbee.com/en/Facebook-bitcoin
[3] https://bitcointalk.org/index.php?board=241.0
staff
Activity: 3402
Merit: 6065
Flightgift accept BTC, LTC and BCH already. I don't think anyone would be interested in paying an extra amount when he can get the same service directly from the site with a lower price. As for accomodation, then personally, I'm more interested in seeing Airbnb or Booking.com GCs.
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