My advice for everyone who have problems "do not panic" and always check wallet status in coininfo before making deposits and withdrawals.
Cheers.
Thank you for your post. I'm seeing many posts about no response from support, yet no one wrote that finally had the problem resolved. I knew I have to wait more for the answer from support.
Having problem with Cryptopia BTC deposit. My deposit was consisted of 2 parts, included in one transaction. Only one part was deposited into account. Such transactions are uncommon so the issue is rare. I have to wait now. I hope it will be resolved.
Previously I had some delays with ether deposits/withdrawals, but they all went through within hours at worst.