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Topic: [DELETE] - page 5. (Read 16079 times)

member
Activity: 98
Merit: 10
February 19, 2017, 09:44:42 PM
#23
Well, it's a casino. They're a business. They just want money. But ethics are another thing, and the "humans" I've been talking to have not had any reasonable proposals, and still fault me for *referring* my roommate. Had I not done that in the first place (referred him to mBit), there would likely be less of a mess...
hero member
Activity: 1008
Merit: 1012
February 19, 2017, 09:42:14 PM
#22
Casinos with ridiculous terms (like mBitCasino) are always happy to allow players to break their rules on multi-accounting, assuming the player loses.. Player wins they just close account saying you broke their terms. The fact they only bothered to trigger a lock on your account until after you win is all you need to know here.


There are a plethora of good sites out there, that not only don't have questionable T&C's, but also provide provably fair games with much lower house edges than sites like mBit, Betcoin etc.

Well the problem is proving either side - I admit it was off the same laptop and public IP (university) address. However, all documentation was properly uploaded and I was assured there would be no problem.

** No bonus wager requirements were active or used






This is the only relevant aspect.  If multiple accounts were made from the same computer and both used a bonus, it's reasonable to assume it's the same person attempting to abuse the bonus.  

Are you positive that neither account had ever received any bonus?
Even if Op story is 100% legit, it will be very hard to convince the casino that Op is telling the truth.
If they have reasons to believe someone is trying to cheat their bonus, created multiple account with the same IP or display some sort of weird behavior.
But I don't think that grabbing winnings/deposit of the users is justifiable practice even then.

Well, check some of my other posts. I don't troll. But I agree in that it's hard to convince the casino in any manner, so I'd need a higher jurisdiction.

And no, grabbing my *deposits* was not ethical whatsoever. I can deposit but not cash out? I'll be sharing this story publicly (if a solution is not resolved) with redacted screenshots and emails.


I think the simple solution would be is to have that friend talk to their support and have them physically close his account by their chat representative.
I did this because I told them I created another account by mistake and forgot the password for it so i created the one that I was talking to them with. They closed it and wasn't able to log into to it later when I did find the password while going thru some old documents on my desk.
It said a message something like "This account was inaccessible and is closed." So that confirms they did it and I continued using the new account which was using.
I think I did claim a 25 spin bonus on both of them. But never withdrawn from the old one.
So that might be the problem if they see the other one your friend had did a withdrawal of the bonus which was received.
You can try that if your friend can remember his password and get them to close it.
That might be you only other option.


Yeah, 25 free spins is one thing. 3.5BTC is another thing, unfortunately... We don't care about either account. Neither of us are playing after this horrible experience.

And nobody play on mBitCasino. This is a warning to all future BTC gamblers out there!!
I know you don't care about the accounts but they do and that is your only recourse in any of this to claim your funds back.
Just try and work with their support and ask them if the offending account can be closed so it can not be used and lock that account from being accessed indefinitely but the creator has to contact them with the id he used to create or submitted when they asked for it the kyc aml process they have every player they suspect of not being the real owner of the account.
Just work with them. They are human after all. Well I would like to think so and not just bots on their chat. Undecided
member
Activity: 98
Merit: 10
February 19, 2017, 09:33:35 PM
#21
** No bonus wager requirements were active or used






This is the only relevant aspect.  If multiple accounts were made from the same computer and both used a bonus, it's reasonable to assume it's the same person attempting to abuse the bonus. 

Are you positive that neither account had ever received any bonus?

No, my friend used a bonus and lost all of it because of the 35x wager requirement. I probably did at some point too (free spins count?)/



Oh, ok, then you're probably screwed.  There's no realistic reason to have multiple people playing from the same computer so your play looks identical to someone who is trying to abuse a bonus.  It would look better if there was some sort of circumstantial evidence that points to there being two unique users, but I'm going to guess that circumstantial stuff will make things look even worse for you.  For example, did one user sign up, play, and then once the new user started playing on the site the original user never played again?  Did both users play the same or similar games with the same or similar deposit amounts/bet sizing/tendencies?

Well, idk how he played. I don't have access to his account. We do have a shared computer/shared spam email addresses for coinbase, etc., as it's the computer that manages our network. I have no idea what he played...
member
Activity: 98
Merit: 10
February 19, 2017, 09:32:12 PM
#20
Casinos with ridiculous terms (like mBitCasino) are always happy to allow players to break their rules on multi-accounting, assuming the player loses.. Player wins they just close account saying you broke their terms. The fact they only bothered to trigger a lock on your account until after you win is all you need to know here.


There are a plethora of good sites out there, that not only don't have questionable T&C's, but also provide provably fair games with much lower house edges than sites like mBit, Betcoin etc.

Well the problem is proving either side - I admit it was off the same laptop and public IP (university) address. However, all documentation was properly uploaded and I was assured there would be no problem.

** No bonus wager requirements were active or used






This is the only relevant aspect.  If multiple accounts were made from the same computer and both used a bonus, it's reasonable to assume it's the same person attempting to abuse the bonus.  

Are you positive that neither account had ever received any bonus?
Even if Op story is 100% legit, it will be very hard to convince the casino that Op is telling the truth.
If they have reasons to believe someone is trying to cheat their bonus, created multiple account with the same IP or display some sort of weird behavior.
But I don't think that grabbing winnings/deposit of the users is justifiable practice even then.

Well, check some of my other posts. I don't troll. But I agree in that it's hard to convince the casino in any manner, so I'd need a higher jurisdiction.

And no, grabbing my *deposits* was not ethical whatsoever. I can deposit but not cash out? I'll be sharing this story publicly (if a solution is not resolved) with redacted screenshots and emails.


I think the simple solution would be is to have that friend talk to their support and have them physically close his account by their chat representative.
I did this because I told them I created another account by mistake and forgot the password for it so i created the one that I was talking to them with. They closed it and wasn't able to log into to it later when I did find the password while going thru some old documents on my desk.
It said a message something like "This account was inaccessible and is closed." So that confirms they did it and I continued using the new account which was using.
I think I did claim a 25 spin bonus on both of them. But never withdrawn from the old one.
So that might be the problem if they see the other one your friend had did a withdrawal of the bonus which was received.
You can try that if your friend can remember his password and get them to close it.
That might be you only other option.


Yeah, 25 free spins is one thing. 3.5BTC is another thing, unfortunately... We don't care about either account. Neither of us are playing after this horrible experience.

And nobody play on mBitCasino. This is a warning to all future BTC gamblers out there!!
legendary
Activity: 2030
Merit: 1189
February 19, 2017, 09:28:10 PM
#19
** No bonus wager requirements were active or used






This is the only relevant aspect.  If multiple accounts were made from the same computer and both used a bonus, it's reasonable to assume it's the same person attempting to abuse the bonus. 

Are you positive that neither account had ever received any bonus?

No, my friend used a bonus and lost all of it because of the 35x wager requirement. I probably did at some point too (free spins count?)/



Oh, ok, then you're probably screwed.  There's no realistic reason to have multiple people playing from the same computer so your play looks identical to someone who is trying to abuse a bonus.  It would look better if there was some sort of circumstantial evidence that points to there being two unique users, but I'm going to guess that circumstantial stuff will make things look even worse for you.  For example, did one user sign up, play, and then once the new user started playing on the site the original user never played again?  Did both users play the same or similar games with the same or similar deposit amounts/bet sizing/tendencies?
hero member
Activity: 728
Merit: 500
EtherSphere - Social Games
February 19, 2017, 09:26:24 PM
#18
I think a simple solution would be is to have this so called friend talk to their support and have them physically close his account by their chat representative.
I did this because I told them I created another account by mistake and forgot the password for it so i created the one that I was talking to them with. They closed it and wasn't able to log into to it later when I did find the password while going thru some old documents on my desk.
It said a message something like "This account was inaccessible and is closed." So that confirms they did it and I continued using the new account which was using.
I think I did claim a 25 spin bonus on both of them. But never withdrawn from the old one.
So that might be the problem if they see the other one your friend had did a withdrawal of the bonus which was received.
You can try that if your friend can remember his password and get them to close it.
That might be your only other option.
legendary
Activity: 1288
Merit: 1000
February 19, 2017, 09:26:06 PM
#17
** No bonus wager requirements were active or used






This is the only relevant aspect.  If multiple accounts were made from the same computer and both used a bonus, it's reasonable to assume it's the same person attempting to abuse the bonus.  

Are you positive that neither account had ever received any bonus?
Even if Op story is 100% legit, it will be very hard to convince the casino that Op is telling the truth.
If they have reasons to believe someone is trying to cheat their bonus, created multiple account with the same IP or display some sort of weird behavior.
But I don't think that grabbing winnings/deposit of the users is justifiable practice even then.
It is funny that they weren't investigating/blocking you earlier, but when you won, their security system suddenly woke up. Wink
legendary
Activity: 1036
Merit: 1000
February 19, 2017, 09:25:52 PM
#16
Casinos with ridiculous terms (like mBitCasino) are always happy to allow players to break their rules on multi-accounting, assuming the player loses.. Player wins they just close account saying you broke their terms. The fact they only bothered to trigger a lock on your account until after you win is all you need to know here.


There are a plethora of good sites out there, that not only don't have questionable T&C's, but also provide provably fair games with much lower house edges than sites like mBit, Betcoin etc.
member
Activity: 98
Merit: 10
February 19, 2017, 09:21:58 PM
#15
** No bonus wager requirements were active or used






This is the only relevant aspect.  If multiple accounts were made from the same computer and both used a bonus, it's reasonable to assume it's the same person attempting to abuse the bonus. 

Are you positive that neither account had ever received any bonus?

No, my friend used a bonus and lost all of it because of the 35x wager requirement. I probably did at some point too (free spins count?)/


Management does have the right to close account since having more accounts on a same ip is really prohibited but as you said that you are just testing out hashes and didnt commit any violation with your friend like abusing bonuses or other stuffs then you cant do anything about it but if you are doing nothing then chances of getting that money is high.


We were on the same laptop that runs our R4 cloud, yes. And from a large university/college IP (public). Management doesn't seem to be willing to corporate very much thus far, although I have gotten some replies.
hero member
Activity: 2926
Merit: 722
DGbet.fun - Crypto Sportsbook
February 19, 2017, 09:09:26 PM
#14
Management does have the right to close account since having more accounts on a same ip is really prohibited but as you said that you are just testing out hashes and didnt commit any violation with your friend like abusing bonuses or other stuffs then you cant do anything about it but if you are doing nothing then chances of getting that money is high.
legendary
Activity: 2030
Merit: 1189
February 19, 2017, 09:02:54 PM
#13
** No bonus wager requirements were active or used






This is the only relevant aspect.  If multiple accounts were made from the same computer and both used a bonus, it's reasonable to assume it's the same person attempting to abuse the bonus. 

Are you positive that neither account had ever received any bonus?
member
Activity: 98
Merit: 10
February 19, 2017, 08:44:20 PM
#12
I also uploaded all of my own documents, including a passport, drivers license, selfie w/ ID, bank statement, etc... as per their instructions...
member
Activity: 98
Merit: 10
February 19, 2017, 08:31:57 PM
#11
I did. Even had my roommate upload his ID and a selfie WITH his ID. It was a large university IP that traces back to the college... They claimed it was fake and I (manipulated) a friend to get a bonus code - which, for the record, I never did and he lost $250 and quit anyways....
legendary
Activity: 2198
Merit: 1014
Bitdice is scam scam scammmmmmmmmmmmmmmmmmmmmmmmmm
February 19, 2017, 08:28:44 PM
#10
I'm on a large university IP address - it's possible that someone else was doing this too under the same IP*

It was a $10 bet on Gems & Stones (Endorphina) that netted 3.2BTC.

I have a screenshot but I can't upload it here for some reason, but I'm not lying (there's no reason to).

*My roommate and I were actually playing off the same computer. So in fact, I do know that we were at different times on the same computer that manages our R4 cloud.
** No bonus wager requirements were active or used






They should pay you but they like to act unethical nothing new from them. 
Try to deliver them evidence that you have used public address and ask your friend to confirm.
member
Activity: 98
Merit: 10
February 19, 2017, 08:24:31 PM
#9
I'm on a large university IP address - it's possible that someone else was doing this too under the same IP*

It was a $10 bet on Gems & Stones (Endorphina) that netted 3.2BTC.

I have a screenshot but I can't upload it here for some reason, but I'm not lying (there's no reason to).

*My roommate and I were actually playing off the same computer. So in fact, I do know that we were at different times on the same computer that manages our R4 cloud.
** No bonus wager requirements were active or used




legendary
Activity: 2198
Merit: 1014
Bitdice is scam scam scammmmmmmmmmmmmmmmmmmmmmmmmm
February 19, 2017, 08:19:29 PM
#8
Thanks... I shot him a PM - If he does end me helping me out I owe you part of the 10% I promised...

Any other advice? Kind of panicking right now...

How many accounts were created from the same IP address?
If there is more than one account created form the same IP and all took bonus then it is hard to do anything.
Did you won jackpot while you had active bonus?

Best way is to try to resolve situation directly with them if you do not find agreement you should fill scam accusation against them.
You should also contact game provider of the game where you won.
member
Activity: 98
Merit: 10
February 19, 2017, 08:10:04 PM
#7
Thanks... I shot him a PM - If he does end me helping me out I owe you part of the 10% I promised...

Any other advice? Kind of panicking right now...
sr. member
Activity: 364
Merit: 250
February 19, 2017, 08:05:25 PM
#6
Hi,

Thanks for the advice - I can't seem to find his username. I will put a 10% reward (10% of 3.5BTC) to anyone, including peeps corner (couldn't find the user) to anyone whom can help or even help redirect me...

Thanks in advance..
He's peeps place.

Actually he runs a sportsbook review thread which is here: https://bitcointalksearch.org/topic/1-ratings-of-bitcoin-sportsbooks-since-2014-kyc-rankings-bonuses-scam-accus-717790

I am not sure if he can do your case cause from the looks at it.
But you can try to see if he has experience with mbitcasino before.
member
Activity: 98
Merit: 10
February 19, 2017, 08:04:27 PM
#5
EDIT: Sorry misread that. Jumped to the link too quickly without reading your thread.

I've communicated with the "upper management" already and they decided to do this....

I've contacted their "regulatory" board, AskGamblers, and BitcoinGG ([email protected]) - is there anybody that could really help?
legendary
Activity: 2772
Merit: 3284
February 19, 2017, 08:02:34 PM
#4
PM mBit Casino. I've had good experiences with them in the past, so hopefully this can be resolved. I'm quite surprised they would take your balance, and not just block your account but let you keep withdrawing your funds.

Good luck getting your funds back.
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