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Topic: Duelbits, $500,000 unresolved problem - page 3. (Read 1394 times)

legendary
Activity: 2744
Merit: 1174
June 07, 2023, 02:06:54 PM
#65
I have the same thinking there's no existing scam accusation against Duelbits prior to your issue but I'm sure that they are fully aware of this issue.

I'm not trying to defend OP here, but as the old saying goes: there's always the first time. The fact that there were no accusations prior to this one doesn't change anything.
Do you remember Terra Luna? It wasn't scamming people until it did scam all of them.

A week is a lot of time, to be honest. The longer it takes the worse it will look for the casino, even if eventually they'll return his money. Actually, from a PR point of vies, at this point it woud've been better if they could prove that OP was at fault. At least that would explain why it took so much time (evidence gathering).
legendary
Activity: 3346
Merit: 1214
June 06, 2023, 09:19:29 AM
#64


are you think they not scammed me? 😂😂😂😂😂
to be honest, I don't think so, I mean it would be a dumb idea to do after building their reputation and making a name for themselves especially when they can most likely earn that amount in a month.

anyway, I do hope you get your issue resolved soon. also, you can try posting this issue on casino.guru or askgamblers, they can act as a mediator between you and the casino.
I have the same thinking there's no existing scam accusation against Duelbits prior to your issue but I'm sure that they are fully aware of this issue.

This topic
Quote
Duelbits, $500,000 scam alert.
is not good in the eyes of gamblers and members those loyal Duelbits followers are looking to have the word resolved attached to this topic.

It's too early to post this on askgamblers or casino.guru we can still give them a week more, but no one should stop you from asking for their help anytime, but when Duelbits say that they are going to release an update on the case soon, that's going to be the same response they are going to give to both platforms
legendary
Activity: 2436
Merit: 1104
June 06, 2023, 07:32:47 AM
#63
no news, 7days gone
they ignoring me from Friday and not answering on messages xD
are you think they not scammed me? 😂😂😂😂😂
despite my saying(on your another thread you created) that it could take a week for them to reply after getting the KYC, they did say there is no ETA, so, it could take longer than a week. for what it's worth I have seen a case here where it took a month for a KYC to be verified(not sure why it took that long), and eventually, that case is resolved and the gambler got his winnings.

are you think they not scammed me? 😂😂😂😂😂
to be honest, I don't think so, I mean it would be a dumb idea to do after building their reputation and making a name for themselves especially when they can most likely earn that amount in a month.

anyway, I do hope you get your issue resolved soon. also, you can try posting this issue on casino.guru or askgamblers, they can act as a mediator between you and the casino.
newbie
Activity: 15
Merit: 0
June 06, 2023, 04:14:54 AM
#62
no news, 7days gone
they ignoring me from Friday and not answering on messages xD
are you think they not scammed me? 😂😂😂😂😂
hero member
Activity: 1834
Merit: 879
Rollbit.com ⚔️Crypto Futures
June 05, 2023, 05:30:20 PM
#61
Hello, just won some money and they do not wanna to withdraw it for 2days.
I made KYC and sent some AML documents what they asked. I think i still in minus on DuelBits, but they just wanna steal my money, clowns.
There is no INSTANT withdrawals. No any good support. Just scam.
do not ask about amount and etc. i playing a lot on stake&rollbit and they do better service then this "clowns"
kindly asking do not play there, better go on rollbit/stake.





It would be better to start a scam accusation in this board: https://bitcointalk.org/index.php?board=83.0
Just checked your screenshots, what is weird is that you received a 500k withdrawal the same day 5h earlier but that the other one is still processing. But given this kind of amount, it seems normal that it can take some time to do extra checks. Duelbits is legit so I would give them some more time and hopefully they process your withdrawal quickly.
They paid OP some big amounts on several occasions without problems, meaning the player was vented of any anomalies!

But when the player chooses to make another withdraw and this turns out to be a cat and mouse chase it kind of changes the narrative and their reputation will be questionable. And saying they are legit in this case also threatens their reputation, but for the amount involved, I guess they need to put a few things together to process this amount and also check if all their games and system is running well.

And looking at OPs shared photos, his had some back to back withdraws which shows their reputation is still intact, I guess what's happening here is verifying your gaming history and what not as you are now making the house bleed $$$$ Hang in there, Duelbits will honor their dues  Cool
Hope they let you still play even after this bashing  Roll Eyes
legendary
Activity: 2296
Merit: 1335
Don't let others control your BTC -> self custody
June 05, 2023, 03:51:04 PM
#60
It looks quite like a gambling rage night.

Deposited 100k first, lost.
Deposited another 98k, lost.
Another 100k, lost.
Another 200k, won 500k.

I'm going to keep trying until I win, or run out of money!

nothing new, still waiting, provided a lot of documents and video, screenshots, they answering 1 time in a day Smiley

the problem is the "proof of funds", they ask where i get this money and show them my 5kk$ profit from rollbit, pnl from binance trades, tax reports, but it's still not enough Smiley

So, what's the news. It's been another 2 days, so if they answer you once a day there should be some progress, or at least information about a delay.
If you've provided proof of funds, like bank statements, trades and all that, what was their answer? What's the reason for not accepting them?

Quote
on rollbit/duelbits we can't find personal info, bc it's hidden and available only email address, but they asking screenshots with personal info...

If you have complaints about this you should address the EU regulators because they must allow businesses to keep this info off their sites, but at the same time require them to gather information on their clients, especially when large sums are involved.
hero member
Activity: 1876
Merit: 721
Top Crypto Casino
June 03, 2023, 01:50:33 PM
#59
nothing new, still waiting, provided a lot of documents and video, screenshots, they answering 1 time in a day Smiley

the problem is the "proof of funds", they ask where i get this money and show them my 5kk$ profit from rollbit, pnl from binance trades, tax reports, but it's still not enough Smiley

on rollbit/duelbits we can't find personal info, bc it's hidden and available only email address, but they asking screenshots with personal info...
They will do the same as their activity so far, you have to be patient till the final result comes. No matter what you say to them, it will not speed up the resolution of your issue. So you have to give them the documents asked for your withdrawal, because you are now in problem because your funds are stuck with them.
After seeing your situation, other gamblers will also experience the pressures and various problems that can be faced when gambling with big funds.
legendary
Activity: 2450
Merit: 1047
June 03, 2023, 10:04:43 AM
#58
What I don't get here is, you've shared your withdrawals page and you were able to withdraw about 500 ETH and even 500k USD around 2 times (or more) if I'm not wrong as we all can see that there's a transaction ID shown there.

Didn't they come and ask you these things the very first moment you tried to withdraw?

I mean, why now? When you have already withdrawn there so many times, then what's the issue?

I don't know Duelbit's threshold amount for KYC but they should have done that in the first withdrawal they let him on the second time but the third time they have to do it because there may be fourth or fifth withdrawals coming that are as huge as those withdrawals and since they are compliant to money laundering they have to stop and ask for the source of funds, OP should understand this is something that's going to come eventually.

The lesson here is if you're going to deposit and play a huge amount you have to back it up where the funds are coming now you have to be truthful on the source of funds and hopefully you pass their criterias.
 
newbie
Activity: 15
Merit: 0
June 02, 2023, 04:59:14 PM
#57
What I don't get here is, you've shared your withdrawals page and you were able to withdraw about 500 ETH and even 500k USD around 2 times (or more) if I'm not wrong as we all can see that there's a transaction ID shown there.

Didn't they come and ask you these things the very first moment you tried to withdraw?

I mean, why now? When you have already withdrawn there so many times, then what's the issue?

yeah, there is the problem Smiley
legendary
Activity: 3052
Merit: 1273
June 02, 2023, 04:46:36 PM
#56
What I don't get here is, you've shared your withdrawals page and you were able to withdraw about 500 ETH and even 500k USD around 2 times (or more) if I'm not wrong as we all can see that there's a transaction ID shown there.

Didn't they come and ask you these things the very first moment you tried to withdraw?

I mean, why now? When you have already withdrawn there so many times, then what's the issue?
newbie
Activity: 15
Merit: 0
June 02, 2023, 04:18:15 PM
#55
nothing new, still waiting, provided a lot of documents and video, screenshots, they answering 1 time in a day Smiley

the problem is the "proof of funds", they ask where i get this money and show them my 5kk$ profit from rollbit, pnl from binance trades, tax reports, but it's still not enough Smiley

on rollbit/duelbits we can't find personal info, bc it's hidden and available only email address, but they asking screenshots with personal info...
hero member
Activity: 728
Merit: 803
Leading Crypto Sports Betting & Casino Platform
June 02, 2023, 04:02:03 PM
#54
Since OP hasn't come back and hate more on Duelbits my best guess would be that he has been paid already.

He could at least update here, but these people never will.

Register on bitcointalk to just make some accusations and even though they are solved quickly these people just disappear.

We should stop keeping this thread alive. Vote for close.  Grin
hero member
Activity: 1918
Merit: 564
June 02, 2023, 03:32:21 PM
#53

I am not sure why you would conduct this check on someone who has already played on your casino for significantly large amounts of funds before. I will wait and watch for the result in any case. I think your team should speed things up since this a half a million dollars on the line. It's not right to hold for this long.

I believe the 5 consecutive withdrawal of fund in different address triggers the security of thinking a  possible hacking or money laundering.  If the case is the prior then at least @OP is saved from losing another $500k, I don't think it is the latter but if ever it is, Duelbits had done a great job in preventing a person to launder money on their platform.   And if the person is clean, Duelbits will release the fund as soon as they verify that there is no problem with the account.  @OP just need a little patience since verification and investigation process takes time.

hero member
Activity: 1008
Merit: 520
Leading Crypto Sports Betting & Casino Platform
June 02, 2023, 11:05:35 AM
#52
The OP is insane to call a book a scam after 2 days for $500,000. They have to make sure that the correct person is being bad and that everything was fair. If it's $5,000 then it shouldn't take more than a few hours. $500,000 is different.
This is not the first time we are seeing something like this, where a player will just call book maker scam simply because of timing and the inability to wait when there is an issue with their account, just as mentioned by others, what ops could have done is to have some patience and wait since the support has asked him to do so instead of becoming impatient which will not change anything.
The only time the ops could have had some worries was if his account were blocked which is not the case right now.
legendary
Activity: 2226
Merit: 1971
A Bitcoiner chooses. A slave obeys.
June 02, 2023, 10:58:09 AM
#51
Hello, just won some money and they do not wanna to withdraw it for 2days.
I made KYC and sent some AML documents what they asked. I think i still in minus on DuelBits, but they just wanna steal my money, clowns.
There is no INSTANT withdrawals. No any good support. Just scam.
do not ask about amount and etc. i playing a lot on stake&rollbit and they do better service then this "clowns"
kindly asking do not play there, better go on rollbit/stake.

https://i.imgur.com/Gn2hHiA.png
https://i.imgur.com/i7Qgp0J.png
https://i.imgur.com/OFInrkz.png

It sometimes takes them a longer time to review your KYC documents. Personally, I think they are hoping to catch you in violation of the terms and conditions. Or perhaps your account has some suspicious activity, like using a VPN. Anyway, some reviews take longer than other. That does not necessarily mean that the gambling casino is trying to steal from you or trick you somehow.  As long as you keep to the terms and conditions of their website, they will have to give you your money back, sooner or later. Lets hope you get your answer soon.
full member
Activity: 823
Merit: 100
BLOCKXS.COM
June 02, 2023, 10:20:13 AM
#50
The OP is insane to call a book a scam after 2 days for $500,000. They have to make sure that the correct person is being bad and that everything was fair. If it's $5,000 then it shouldn't take more than a few hours. $500,000 is different.

I dont find it insane, allthough I have to say after watching the wallet it looks kinda like its his "last" money from that wallet atleast.
That is something I find insane. Playing with that kind of money when there is no backup.

That also concludes the idea of having stress after waiting for 2 days.



Regardless of having a backup or not, We are talking about half a mil here floating while the investigation is ongoing. We don’t encounter this kind huge amount involved on daily basis.

What I think odd on this case was activity of the OP balance history pattern. He keeps depositing that kind of all-in amount then withdraw once he got a small profit.

It looks quite like a gambling rage night.

Deposited 100k first, lost.
Deposited another 98k, lost.
Another 100k, lost.
Another 200k, won 500k.




hero member
Activity: 1288
Merit: 564
Bitcoin makes the world go 🔃
June 02, 2023, 10:16:17 AM
#49
The OP is insane to call a book a scam after 2 days for $500,000. They have to make sure that the correct person is being bad and that everything was fair. If it's $5,000 then it shouldn't take more than a few hours. $500,000 is different.

I dont find it insane, allthough I have to say after watching the wallet it looks kinda like its his "last" money from that wallet atleast.
That is something I find insane. Playing with that kind of money when there is no backup.

That also concludes the idea of having stress after waiting for 2 days.



Regardless of having a backup or not, We are talking about half a mil here floating while the investigation is ongoing. We don’t encounter this kind huge amount involved on daily basis.

What I think odd on this case was activity of the OP balance history pattern. He keeps depositing that kind of all-in amount then withdraw once he got a small profit.
legendary
Activity: 1666
Merit: 1037
June 02, 2023, 10:10:36 AM
#48
Just verified Duelbits ethereum address:  0x4E80744fa23cEC76e1621ce0DfACeB4B1D532e12

They don't even have 500k USDT to complete the withdrawal. I believe you are alright, but they don't have enough liquidity right now.
https://etherscan.io/token/0xdac17f958d2ee523a2206206994597c13d831ec7?a=0x4e80744fa23cec76e1621ce0dfaceb4b1d532e12

So according to you they only have 1 address? Good job detective!
Even if they were really out, converting funds takes not more than a few minutes, so they can quickly generate enough of a given token in case of a large withdrawal.


Right. It would be illogical for Duelbits to store everything in one wallet. Additionally, this is probably just their hot wallet. It will likely not be topped up until the withdrawal is ready to be processed (if they have the liquidity to process it).

We would like to address your concerns regarding withdrawal processing.

Firstly, we want to emphasise that we have always prioritised timely withdrawals and have consistently processed them promptly. It is not a problem for Duelbits to process a withdrawal of $500k or higher amounts almost instantly. We often process withdrawals of this magnitude as part of our normal day to day operations.

However, it's important to note that as a responsible gaming platform, we have certain measures in place to identify any activities that could potentially compromise the security and fairness of our platform. In rare instances, our dedicated verification team may detect certain anomalies or unusual patterns related to an account.

When such occurrences arise, our team may need to conduct a more thorough investigation to ensure the legitimacy of the transactions involved. This process is necessary to protect both our players and Duelbits as a whole. During this time, we rely on the user's assistance and understanding to provide any additional information or cooperation required.

While we value the privacy of our users and cannot disclose specific details regarding the detection of suspicious activity, we assure you that any delays experienced during this verification process are only to ensure the utmost security and transparency.

Our team works diligently to complete this process as efficiently as possible, minimising any inconvenience caused.

I am not sure why you would conduct this check on someone who has already played on your casino for significantly large amounts of funds before. I will wait and watch for the result in any case. I think your team should speed things up since this a half a million dollars on the line. It's not right to hold for this long.
full member
Activity: 823
Merit: 100
BLOCKXS.COM
June 02, 2023, 10:06:11 AM
#47
The OP is insane to call a book a scam after 2 days for $500,000. They have to make sure that the correct person is being bad and that everything was fair. If it's $5,000 then it shouldn't take more than a few hours. $500,000 is different.

I dont find it insane, allthough I have to say after watching the wallet it looks kinda like its his "last" money from that wallet atleast.
That is something I find insane. Playing with that kind of money when there is no backup.

That also concludes the idea of having stress after waiting for 2 days.

jr. member
Activity: 131
Merit: 2
June 02, 2023, 09:17:37 AM
#46
The OP is insane to call a book a scam after 2 days for $500,000. They have to make sure that the correct person is being bad and that everything was fair. If it's $5,000 then it shouldn't take more than a few hours. $500,000 is different.
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