for how many times that we have seen him directly contacting the team for whatever needed for response , and sometimes? the case is resolved without answering in the said thread because of fast action from the team and manager.
When there's an accusation created about a big casino by newbie, most of them are only fake accusation because the gambler broke the casino rules or he lose all of his money that he have gambled.
I don't doubt that owners of other casinos that want to try to make duelbits public image worse would create fake accounts to make fake accusations
something to have an eye on
always best to accuse with proof, otherwise it makes no sense...