in recent times, due to online casinos having created things like vip accounts and their benefits, many people started to focus on obtaining the highest level of account, even if in the process of reaching the highest level of account, they generated a lot of damage , the logic of these people is that by having the highest level VIP account then they would already be having many long-term benefits and with that it would end up covering all the losses and they would be profiting, with this thought people run a lot to casinos that offer high benefits for vip accounts, the problem arises when after these people have already managed to get the high level vip account
Those rankings and related bonuses are important for casinos to motivate their users to bet more to rank up and get more bonuses. It is mutual benefit for both casino and users. However at the end, users decide that how regular they make bet and they have to manage their bet intensity to rank up but still control risk good enough. If they have good strategy, they can rank up and enjoy better bonuses from casino.
the casino reduces the benefits of vip accounts, this causes frustration (something unnecessary in my opinion because casinos are not a source of income) and then they start complaining about the casino all over the internet and this scares new customers
Only scam can destroy a casino reputation. VIP account ranking and related bonuses are launched by casino and they are totally free to adjust their rules and bonuses to match with their marketing strategy.
No fear from current users or guests if they reduce bonuses. Marketing can be lively or changed or stopped and it is not like something will last forever.
You have it at supermarket, merchants, centralized exchanges and casinos too.