I see many people going into almost depression when the casino prevents them from having the bonus, I even wonder why people get so desperate and I confess that I didn't understand, until recently I won a few dollars bonus and how I I had no balance in my account before the bonus so those bonus dollars came in handy at an excellent time and I confess that I was very happy and after that I started to control my emails to see if they gave me more bonuses
Casinos don't prevent their users to claim bonuses. If users are legit, they can claim bonuses from casinos easily and effortlessly.
Casinos have to execute their security tools to check and detect multi accounters who want to abuse casino bonuses. Abusers are not allowed to join promotion and logically they can not claim bonuses after being detected by casinos. Abusers can not complain about that because casinos always have rules in their promotions, bonuses, giveaways, events. Anyone want to join those must read rules.
This is a wrong misconception and probably you didn’t experience it personally. I encounter this same situation by limiting me to join on bonuses of certain casino I’m always having by participating on it while I loss money on regular games. They didn’t ban my account and just restricted me on joining any promotion which means I’m not violating their ToS and they still want my money. They just limiting me since I’m not profitable to them when I’m availing there bonus.
It’s true that most of the time casino banning user that commit violation of terms of bonus but this is not always the case when restrictions applied to customer. You will notice that they will not give the exact reason for the restriction since telling the customer directly that they are not profitable will be a bad PR.
Let’s just accept the fact that casino is not a charity that can be a source of free money in the long run. It was designed to have profit from the customer and not the other way around. As a gambler, we should just limit ourselves to play on the casino just for fun and not to get rich because it will be painful once the account is restricted for a consistent profit.
Im sorry but you must be very naive to think that way. Of course the books are banning people because they win. People winning is bad business for them. This isnt charity, this is a very dirty industry where the books are greedy.
98% of people who opens an account are losers and its them the books are thriving on. The rest is easy to spot.
For what I know casinos prefer to limit the accounts of the consistent winners instead of banning them completely, this way they can limit their exposure to these players that can play with an advantage over them, most of the time this is on their TOS, as their service is not geared towards professional gamblers, and while this may seem unfair to some, just as you mention casinos are not charities and they must make money to survive.
However a casino in which no one ever won will go bankrupt very quickly as gamblers will notice this, as such legitimate casinos pay to their customers the money they win as long as they respect their TOS.
Exactly! This is a perfect explanation on what’s going on.
But I'm leaning towards the version of a script bug. They spend thousands on promotion, and suddenly became greedy for one user using their promotions? Sound absurd. If I were you, I would contact their support and ask why you get such a special attention from them.