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Topic: Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 174. (Read 113665 times)

newbie
Activity: 119
Merit: 0
I haven't played after those three hands, this is the first time such things happened to me as well. Usually, when your internet connection is wonky, the bets gets rejected.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
I have never experienced this issue myself in the last 3 years, this is the first time.

In my case, I was the only one playing against the dealer, my point being If given a chance I would have hit/stand which would affected this game and the other two games' outcomes.

Evolution is saying, the decision-maker button was not available for me because of my internet connection. If my internet connection is laggy/frozen how was I able to see dealers' hand movements, so each game the timer is about 15secs if my connection is offline/interrupted why didn't affect my view outcome? so an internet connection might not be an actual issue.

I never said evolution scammed me by altering the game outcome, but evolution is not ready to accept due to their technical issue, I was not able to see the decision maker. If I had the video recording, you would understand what I am saying.

I won't stop playing but I will start recording the game here after awards to safe guard me.

Honestly, this happened to me too when I'm using a specific browser on my iPad.  Sometimes I can't place any bets or make a decision during the game but it resolves when I'm using other devices. This kind of problem is on your side because another live table is working at that time. Live casino such as evolution gaming usually turns off all the tables if there's a bug encountered. Does the same error persist after trying on different devices or when you play using a different internet connection? They will not use an obvious trick if they want to cheat you such as a malfunctioning button if they can rig all the cards on the deck.

In my experience. Most of the bugs I encounter on Evolution gaming never result in my favour especially my declined bets on crazy time while the supposed bet won a high multiplier.
newbie
Activity: 119
Merit: 0
-snip-
Did you think, I'm not playing for more than 3 years?

You can freely look of my post, and scroll them if you want. I also win and bet a thousand dollar on "LIVE-GAMES", even there has some connection the result are still real because is based scanned !

You're could be playing in the table with other people, everyone got the same result as well with you in the table. If you worried getting "CHEATED" in Online Casino things, you should go to landbase.

I have never experienced this issue myself in the last 3 years, this is the first time.

In my case, I was the only one playing against the dealer, my point being If given a chance I would have hit/stand which would affected this game and the other two games' outcomes.

Evolution is saying, the decision-maker button was not available for me because of my internet connection. If my internet connection is laggy/frozen how was I able to see dealers' hand movements, so each game the timer is about 15secs if my connection is offline/interrupted why didn't affect my view outcome? so an internet connection might not be an actual issue.

I never said evolution scammed me by altering the game outcome, but evolution is not ready to accept due to their technical issue, I was not able to see the decision maker. If I had the video recording, you would understand what I am saying.

I won't stop playing but I will start recording the game here after awards to safe guard me.
legendary
Activity: 2660
Merit: 1261
-snip-
Did you think, I'm not playing for more than 3 years?

You can freely look of my post, and scroll them if you want. I also win and bet a thousand dollar on "LIVE-GAMES", even there has some connection the result are still real because is based scanned !

You're could be playing in the table with other people, everyone got the same result as well with you in the table. If you worried getting "CHEATED" in Online Casino things, you should go to landbase.
full member
Activity: 1834
Merit: 166

Looks like users explained everything that can be said, do you have any kind of evidence to prove your argument?
Why casino needs to cheat if house edge works in their favor?..
BTW, casinos mostly care about wager, whatever we loss or win is second priority.
The casinos always have house edge so they are earning profits from our bet but sometimes there could be some technical errors that could result in such cases like said above about the internet connectivity issue which might result in loss of bet because sometimes internet fluctuations or disturbance for few seconds can cause problems so we should be sure about our connection first of all.The legit casinos won't cheat for small or big amounts if they are paying others as well.
newbie
Activity: 119
Merit: 0
Quote


It is possible that your connection at that time is intermittent which means your connection is unstable, which makes the screen glitch and made you miss selecting options.  We don't know for sure but the thing you experienced is possible if you have an on-and-off (presence of timeout in ping report) internet connection.  Anyway, we can't verify it since you haven't checked your connection during your gameplay.



What is the probability of this happening for 3 of my bets placed at different time intervals? Since it's a live game, I saw dealers' moments.

Anyway, you guys gonna say, it's because of my internet connection, evolution judgment is final unless you have evidence. 

Peace Out.
legendary
Activity: 2954
Merit: 1153
Quote
01:48 PM | George from Duelbits: The option was given sir, as per the investigation you had internet connection issues, that is neither Duelbits, nor Evolutions problem. Unfortunately these bets auto stand as per the disconnection policy.

Quote
01:49 PM | 🔐KING: But with my internet connection, how could I see dealers moments?

01:50 PM | George from Duelbits: Connection issues are your side sir, the game is live so will continue in your absence, as per the game rules, if you do not make a choice then auto stand is applied

01:50 PM | 🔐KING: I never got a chance to make decision

01:51 PM | George from Duelbits: I will repeatr myself again, you won't have seen the options because of connection issues on your side. The game still continues on the providers side, as it is a live game.

It isn't strange, how come I could place my bet and then my connection goes shitty? for all three hands, I saw dealer moving their hands, etc.

Ridiculous.

It is possible that your connection at that time is intermittent which means your connection is unstable, which makes the screen glitch and made you miss selecting options.  We don't know for sure but the thing you experienced is possible if you have an on-and-off (presence of timeout in ping report) internet connection.  Anyway, we can't verify it since you haven't checked your connection during your gameplay.

newbie
Activity: 119
Merit: 0
-snip
previously I apologize for commenting and I will not defend anyone here, but I will discuss it a bit.
for the case that you are experiencing, this is actually just an error on the internet that you are using and maybe some people have experienced it, it's just that they understand if their internet connection is unstable so they accept the consequences.
like myself, when I want to bet on any gambling platform, I always look at the speed of my internet connection. if internet speed is very slow i will look for a good place to get faster internet speed. and if one day I experience the same problem as you, I will only introspect myself that this is an internet connection error.
Gotcha!
hero member
Activity: 1330
Merit: 585
Leading Crypto Sports Betting & Casino Platform
-snip
previously I apologize for commenting and I will not defend anyone here, but I will discuss it a bit.
for the case that you are experiencing, this is actually just an error on the internet that you are using and maybe some people have experienced it, it's just that they understand if their internet connection is unstable so they accept the consequences.
like myself, when I want to bet on any gambling platform, I always look at the speed of my internet connection. if internet speed is very slow i will look for a good place to get faster internet speed. and if one day I experience the same problem as you, I will only introspect myself that this is an internet connection error.
newbie
Activity: 119
Merit: 0
https://i.imgur.com/w6WgUpl.png

I have no evidence but myself, I know blackjack favors the house, I've wagered about 838,360 only by playing blackjack. Why would I lie for $100? It was a technical error and evolution is not ready to accept, I am just warning myself and everyone, this could happen to legit cases, so record your games when playing blackjack.
newbie
Activity: 119
Merit: 0
-snip-
Even you're not or see the dealer moment.

It's based on scanning + one things you also playing with other people and other people can see the dealer. Next time you should check the internet connection of your own, it's your problem things side.

Not from "Duelbits or Evolution Games".

I have been playing for 3 years. I know the difference between a technical issue and disconnection on the player side. When I can see dealers' moments, how could there be an internet issue in the first place?
legendary
Activity: 2660
Merit: 1261
-snip-
Even you're not or see the dealer moment.

It's based on scanning + one things you also playing with other people and other people can see the dealer. Next time you should check the internet connection of your own, it's your problem things side.

Not from "Duelbits or Evolution Games".
jr. member
Activity: 79
Merit: 2
Im sorry but you must be very naive to think that way. Of course the books are banning people because they win. People winning is bad business for them. This isnt charity, this is a very dirty industry where the books are greedy.

98% of people who opens an account are losers and its them the books are thriving on. The rest is easy to spot.
For what I know casinos prefer to limit the accounts of the consistent winners instead of banning them completely, this way they can limit their exposure to these players that can play with an advantage over them, most of the time this is on their TOS, as their service is not geared towards professional gamblers, and while this may seem unfair to some, just as you mention casinos are not charities and they must make money to survive.

However a casino in which no one ever won will go bankrupt very quickly as gamblers will notice this, as such legitimate casinos pay to their customers the money they win as long as they respect their TOS.


Yes, limitation is of course the correct term. For me, getting limited is the same as getting banned because the principle is the same. As a winner, you are simply not welcome and you will obviously not return to the book if you're getting limited.

Casinos on the other hand make more than enough money to survive. They're just greedy and wants to maximize their profits.

One regulation I would like to see introduced in the future for license holders is a fixed limit. Let players win up to a certain cap, at least on an annual basis. I think this is impossible though in the crypto space, but maybe in the regulated market someday.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
I see many people going into almost depression when the casino prevents them from having the bonus, I even wonder why people get so desperate and I confess that I didn't understand, until recently I won a few dollars bonus and how I I had no balance in my account before the bonus so those bonus dollars came in handy at an excellent time and I confess that I was very happy and after that I started to control my emails to see if they gave me more bonuses
Casinos don't prevent their users to claim bonuses. If users are legit, they can claim bonuses from casinos easily and effortlessly.

Casinos have to execute their security tools to check and detect multi accounters who want to abuse casino bonuses. Abusers are not allowed to join promotion and logically they can not claim bonuses after being detected by casinos. Abusers can not complain about that because casinos always have rules in their promotions, bonuses, giveaways, events. Anyone want to join those must read rules.

This is a wrong misconception and probably you didn’t experience it personally. I encounter this same situation by limiting me to join on bonuses of certain casino I’m always having by participating on it while I loss money on regular games. They didn’t ban my account and just restricted me on joining any promotion which means I’m not violating their ToS and they still want my money. They just limiting me since I’m not profitable to them when I’m availing there bonus.

It’s true that most of the time casino banning user that commit violation of terms of bonus but this is not always the case when restrictions applied to customer. You will notice that they will not give the exact reason for the restriction since telling the customer directly that they are not profitable will be a bad PR.

Let’s just accept the fact that casino is not a charity that can be a source of free money in the long run. It was designed to have profit from the customer and not the other way around. As a gambler, we should just limit ourselves to play on the casino just for fun and not to get rich because it will be painful once the account is restricted for a consistent profit.

Im sorry but you must be very naive to think that way. Of course the books are banning people because they win. People winning is bad business for them. This isnt charity, this is a very dirty industry where the books are greedy.

98% of people who opens an account are losers and its them the books are thriving on. The rest is easy to spot.
For what I know casinos prefer to limit the accounts of the consistent winners instead of banning them completely, this way they can limit their exposure to these players that can play with an advantage over them, most of the time this is on their TOS, as their service is not geared towards professional gamblers, and while this may seem unfair to some, just as you mention casinos are not charities and they must make money to survive.

However a casino in which no one ever won will go bankrupt very quickly as gamblers will notice this, as such legitimate casinos pay to their customers the money they win as long as they respect their TOS.

Exactly! This is a perfect explanation on what’s going on.
hero member
Activity: 2814
Merit: 734
Bitcoin is GOD
Im sorry but you must be very naive to think that way. Of course the books are banning people because they win. People winning is bad business for them. This isnt charity, this is a very dirty industry where the books are greedy.

98% of people who opens an account are losers and its them the books are thriving on. The rest is easy to spot.
For what I know casinos prefer to limit the accounts of the consistent winners instead of banning them completely, this way they can limit their exposure to these players that can play with an advantage over them, most of the time this is on their TOS, as their service is not geared towards professional gamblers, and while this may seem unfair to some, just as you mention casinos are not charities and they must make money to survive.

However a casino in which no one ever won will go bankrupt very quickly as gamblers will notice this, as such legitimate casinos pay to their customers the money they win as long as they respect their TOS.
sr. member
Activity: 2170
Merit: 254
I sent my feedback to duelbits to open their eyes and call for a second investigation as it was clear as an evolution technical error, and this is what they replied.

Quote
Hello,
 
We are sorry you feel this way but since you have already received a response to this issue on your ticket with Live support, we will go ahead and close this thread right away.
 
As far as this case is concerned, no further action would be taken since all checks were duly carried out by the providers and their verdict is final as you were rightfully informed on ticket.
 
However, please refrain from spamming customer support on the same issues by opening multiple/duplicate tickets as well as emails.
 

Where is the duelbit staff, when you need one? I am not happy with how they handled this matter, absolutely unprofessional.

I don't think there is anything else you could really do as they made their decision and investigated it. I just read that you don't have a screenshot or something else that shows that you didn't had the choice so it will be difficult to overrule this.
hero member
Activity: 1498
Merit: 504
~
So they fixate the exchange rate on the day the deposit was made. I did not know that. Good that they take exchange rate risks on them. Then I wonder how they felt when the exchange rate went up during bull market and gambler like me thought they would get a higher amount than they have deposited. I think their support felt a lot of angry complains about that. ~

I don't know how they do it technically, probably buying some stable coins right away, or something, but that's how it is. Your USD balance on Duelbits is always the same, regardless of the rate. It's good for you if you make a deposit when BTC is on its peak, and not that good if BTC starts rising right after you made a deposit, but if its not significant amount, it doesn't really matter.
Maybe with the provisions made by Duelbits, namely the stability of the amount in the Duelbits wallet, it can help users avoid losses when the market is bearish. Unless the user makes a withdrawal, the amount received may be the same as the price of the asset on the market.
It seems that the management team providing such provisions also have their own reasons and for the sake of the ongoing development of the Duelbits site.
To be honest, I have never made a deposit and bet on Duelbits, but maybe later I will make a deposit and try to use Duelbits to bet so I can better understand and understand how the DuelbitsDuelbits site works directly.
legendary
Activity: 3374
Merit: 2198
I stand with Ukraine.
~
So they fixate the exchange rate on the day the deposit was made. I did not know that. Good that they take exchange rate risks on them. Then I wonder how they felt when the exchange rate went up during bull market and gambler like me thought they would get a higher amount than they have deposited. I think their support felt a lot of angry complains about that. ~

I don't know how they do it technically, probably buying some stable coins right away, or something, but that's how it is. Your USD balance on Duelbits is always the same, regardless of the rate. It's good for you if you make a deposit when BTC is on its peak, and not that good if BTC starts rising right after you made a deposit, but if its not significant amount, it doesn't really matter.
legendary
Activity: 2814
Merit: 1112
Leading Crypto Sports Betting & Casino Platform
I see many people going into almost depression when the casino prevents them from having the bonus, I even wonder why people get so desperate and I confess that I didn't understand, until recently I won a few dollars bonus and how I I had no balance in my account before the bonus so those bonus dollars came in handy at an excellent time and I confess that I was very happy and after that I started to control my emails to see if they gave me more bonuses

that's why now I understand perfectly why many people got attached to the bonus, they are a good thing when the person loses all their money and there is no way to make a deposit at that moment, I happen to be checking my email every day to see if there is any bonus or promotion, anyway, it's sad that you won't be able to have bonuses or promotions
Maybe not depression but a feeling of disappointment because players can no longer take part in every promotion that gives bonuses to players because sometimes bonuses are used by players to be able to keep playing or have fun at the casino, but because there are so many online casinos nowadays that competition is fierce making casinos often give bonuses to their players so players will not face obstacles to playing at other casinos, it's just that players will have to build their accounts from the initial level so that the bonuses that can be obtained are returned from the smallest level.
full member
Activity: 1834
Merit: 166

No casino is happy when a gambler is wins because it is a business which needs profit, so you can't expect them to be happy but to some extent they are not sad if you have losing all times and you win some. Casino gambling or sport betting would have been a thing of 60/40.  Beparanf since you said you have accepted and also respect their decision then indirectly their casino is legit and can be used to gamble without fear.
Not particularly because we all know house always has a edge so they are earning profits out of our bet and earning from our loss as well so they are not too sad while paying you as in the end they have their profits margin.The problem can come with scam casinos who are not willing to pay after your win because their intentions are to scam you of funds but legit casinos don't have any problem paying you even if it's big win as we have seen.
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