It will look that way if we picture it out that way. If we don't trust the platform we are always free to stop playing but if we utter an accusation without enough proof but just gut feeling, then it is considered defamation since we unintentionally defame a casino by accusing them (without solid evidence) of cheating the event.
For one last time, I will narrate my incident so you can conclude if you trust me or them.
I was playing heads-up on their blackjack table. I placed my bets, but no decision maker, I immediately reached out to evolution and duelbits support instantly, letting them know about the issue, henry from duelbits said no video records would be necessary as you have already opened the ticket, then I continued playing there, 2nd and third-hand same issue.
So, according to evolution, my internet connection went off as soon as I placed the bet, but with the same internet connection, I was able to chat with both of them. I saw the dealer's moments as it was a live game, how can I trust a provider who is full of lies? their ego is hurting them to accept the mistake on their end.
I won't trust them since they lied to me. I have deposited $40k so far, so I think I have the right to defame them in whichever way possible I can. They are scammers, liars, and cheats, they exist for one reason, to make money off you. I am out of duelbits and this forum, I have had enough of them, why they are not displaying the license on their site? they are a shady company.
This incident is enough for me to judge evolution and scumbags duelbits.
I have read your case but without proper evidence that Evolution really scams you then it will be your words against their words, this time the weak connection of your internet weighs more convincing on the reader's end.
Looking at a factor where a player cannot commit an action in a live game was stated that it is possible if:
- there is a software bug
- server outages
- network connectivity problem
2 out of 3 is on the server end but I believe the provider made clear that there is no issue in their end. So it goes down to the third factor which is your network connectivity problem (sadly there is no proof that there is no connection timeout on your end during those sessions). Supposed to be the game should be paused in a normal game until you solve the problem on your end but some live-streaming game provider has a built-in time limit for each player's action and if the player exceeds that limit game will automatically take a decision for them which happened in your case.
So, according to evolution, my internet connection went off as soon as I placed the bet, but with the same internet connection, I was able to chat with both of them. I saw the dealer's moments as it was a live game, how can I trust a provider who is full of lies? their ego is hurting them to accept the mistake on their end.
That is why I think that your connection is intermittent during those times, you can still browse and see videos or even chat but you will experience a connection timeout every now and then. It is best to describe when you are playing an online game, you are able to connect and log in, play for some time but will experience lag or graphical glitches, worst got logged out because your connection drops and can log in and it will happen every time, as long as your connection is in an intermittent state.
An intermittent connection refers to a connection that frequently drops or becomes unstable, resulting in a loss of connectivity. This can occur in various types of networks, such as internet, wifi, or cellular networks. Intermittent connections can be caused by a variety of factors, including poor signal strength, network congestion, or hardware malfunction
Anyway, I have nothing more to comment about your issue, I do hope that they will consider reimbursing you (which is highly unlikely since for them it was a legit session)
Again sorry for your loss and bad experience.