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Topic: Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 79. (Read 113490 times)

legendary
Activity: 2562
Merit: 1414
To be honest, I don’t know a single crypto casino where they check for more than 24 hours. Roobet, rollbit, betfury were checked very quickly, I can’t say that these are small casinos. I'm not trying to somehow speed up this procedure, it's just a very big minus

Some of those casinos that you mentioned actually does a pretty thorough KYC check as well and on some reported cases was that it was longer than 24 hours for sure (might even take few business days)

Im not sure how much were you trying to withdraw but is it $90 ? Sounds pretty weird for a $90 withdraw to even request a KYC unless you did something weird on their site

duelbits is a cheap company that cannot withdraw $90.

Your best shot is to wait for now, complaining in this thread probably wont even help you on your case
newbie
Activity: 30
Merit: 0
To be honest, I don’t know a single crypto casino where they check for more than 24 hours. Roobet, rollbit, betfury were checked very quickly, I can’t say that these are small casinos. I'm not trying to somehow speed up this procedure, it's just a very big minus
legendary
Activity: 2464
Merit: 1039
Bitcoin Trader
I don’t care what and where they spend. I register at a casino and want to easily withdraw my funds and play, as easily as they accept deposits. There are a lot of casinos that check your ID within 5 minutes.
By continuing to complain, it won't help anything in the KYC process on your account, maybe the Duelbits team needs time to complete it and process your KYC, no need to worry about your money, as far as I know Duelbits is a big site and has a reputation on this forum too so I think your money will be processed eventually if they finish processing your KYC or there is a queue.

I think a casino that processes 5 minutes could be a small casino that doesn't have a lot of users so there aren't many queues to process KYC for their users or there is indeed a violation that must be checked from your account so that makes the Duelbits team check it in depth, so in my opinion give them time and you need to be patient for that, I'm sure your withdrawal will be processed in the end if everything is finished.
newbie
Activity: 30
Merit: 0
I don’t care what and where they spend. I register at a casino and want to easily withdraw my funds and play, as easily as they accept deposits. There are a lot of casinos that check your ID within 5 minutes.
legendary
Activity: 2954
Merit: 1155
Leading Crypto Sports Betting & Casino Platform
duelbits is a cheap company that cannot withdraw $90. I do not advise anyone to contact them. If more loyal companies that have no problems with withdrawals and do not check your documents for 3 days

The problem is not the amount of your withdrawal but it is the procedure that KYC does take longer even up to 2 weeks, If you read all the terms when creating an account then you will understand this situation. What do you think about $90 while Duelbits spends almost $10,000 every week to pay campaign participants, obviously that doesn't make sense. I was in this situation a few months ago and you have to be more patient, they will process everything based on the queue.
newbie
Activity: 30
Merit: 0
duelbits is a cheap company that cannot withdraw $90. I do not advise anyone to contact them. If more loyal companies that have no problems with withdrawals and do not check your documents for 3 days
legendary
Activity: 2660
Merit: 1261
-snip-
Because (Support) on Live-chat is a front team.

They are more aware of the information most of the time (Basic-Information) about the platform, people should learn that a company has a different division. If you ask about KYC progress, that's mean being handle by verification-team.

Front-team on (Live-chat) only can forwarded/waiting update from the other devision. That's how work of the system, company always have a different devision.
hero member
Activity: 1120
Merit: 554
🇵🇭
They asked me for kyc. Can someone tell me how long they check for?

It can take a 2-3days when they process is quickly but it can be a week of waiting if they are busy. If your account doesn’t have any issue that involves violation of ToS then rest assured that will be quick. Use the live support to follow your case so that they will notify the verification team if it’s taking too much time.
hero member
Activity: 2114
Merit: 603
They asked me for kyc. Can someone tell me how long they check for?

It's normal for them to ask for KYC, and the time can vary, usually from 72 hours to 1 week
I say it can vary because of the possible checks they can make on your account and your documents  Wink

If you're too anxious, you can ask support about the current estimated time, but it's usually this time range

It seems it will be late as we dive into weekend trivia. Not sure but usually most of the mods must be taking weekends off so it might be late for the assessment.

Just to make a refreshing change in the ongoing KYC discussion I would love to point out the upcoming promotion that is supposedly breathtaking.

A whopping 2 million USD promotion has been underway since April in which we have to play listed slots and keep rising in terms of our wagering levels. The promo is distributed on a weekly, or monthly basis where prizes are distributed as soon as that round is over.



I am throwing this again because I am not sure if most of the players have seen it already. Its just one of those mega promo man.
hero member
Activity: 1708
Merit: 566
Leading Crypto Sports Betting & Casino Platform
They asked me for kyc. Can someone tell me how long they check for?
I hope you don't miss to read their terms and regulations regarding KYC for users, if you are asked to complete KYC you should complete your KYC because that way your account will not be marked with anything by this site, I have never had problems with any casino with KYC maybe because I'm a small gambler so I never complete my KYC for gambling and making withdrawals.

But if you are curious about how long the process takes, you should ask their service support or wait for their team to actively reply to this thread, I'm sure you will get an answer to your problem regarding your KYC process, patience is very important in this case so just wait until the process is complete and you can Come back here later if you still don't get an answer.  Wink
Now I will also suggest the same thing about the terms and conditions that must be read first before doing everything here. Because this is something very important, although maybe some people will think that the terms and conditions are like the same thing on every site. But believe me we will get into trouble later.
If we read it first, then we will avoid that difficulty, because we already know what the terms and conditions are if we do something, as well as in withdrawals that require KYC for example.
newbie
Activity: 30
Merit: 0
support doesn't know anything
legendary
Activity: 2464
Merit: 1039
Bitcoin Trader
They asked me for kyc. Can someone tell me how long they check for?
I hope you don't miss to read their terms and regulations regarding KYC for users, if you are asked to complete KYC you should complete your KYC because that way your account will not be marked with anything by this site, I have never had problems with any casino with KYC maybe because I'm a small gambler so I never complete my KYC for gambling and making withdrawals.

But if you are curious about how long the process takes, you should ask their service support or wait for their team to actively reply to this thread, I'm sure you will get an answer to your problem regarding your KYC process, patience is very important in this case so just wait until the process is complete and you can Come back here later if you still don't get an answer.  Wink
legendary
Activity: 2366
Merit: 1408
They asked me for kyc. Can someone tell me how long they check for?

It's normal for them to ask for KYC, and the time can vary, usually from 72 hours to 1 week
I say it can vary because of the possible checks they can make on your account and your documents  Wink

If you're too anxious, you can ask support about the current estimated time, but it's usually this time range
legendary
Activity: 2506
Merit: 1113
There's no need to be upset
-snip-
It's clear you don't understand the platform, they have
- Rakeback
- Weekly
- Monthly
- Rank Up Reward

Freebie Friday it's random (being active is not taking as the part of decision). I receive freebie friday a long time ago, and they sent it to the user by random if you selected you got the email from them. The support screenshot you are share, there is no single word about promising you a reward. He just responded to you with a basic response about reward "(If they wish") and stated in the chat that currently there is no reward available for your account.

You are mad because the bonus ? you should realized gambling is not chasing the bonus right ? it's just like privilage and they can offering you as they like. If you don't like it, you can always choose other casino who give you a better offer.

I didn't know what a rakeback was so went to search, posting it here since other users may have the same question than I did, making it easier for them to understand

Quote
Rakeback is a term commonly used in the context of online poker and certain other online gambling games. It refers to a promotional incentive offered to players by poker rooms or casinos, where a portion of the fees or "rake" that a player pays to the house is returned to the player's account as a form of cashback.

how high are rakebacks on duelbits? usually really small like <1% or there are bigger ones?
newbie
Activity: 30
Merit: 0
They asked me for kyc. Can someone tell me how long they check for?
sr. member
Activity: 2828
Merit: 357
Eloncoin.org - Mars, here we come!

I honestly don't understand how people can be like this ? They already accept everything that is implemented, the casinos are just companies, where one as a player is someone who should remain the favorite because it offers more benefits, advantages, etc.,
people will keep looking for something that will go against thee system , we have seen that in many occasions that gamblers shows no contentment.

but in the end they choose to stay because site like this always go towards players complement .
Quote
this is only what the majority should see, and everyone No one surrenders to the demands of Governments , to the demands of anything they demand of them, this is what I have always talked about, even at the Moment it is Difficult to go against a Controlled system,
exactly , that is why we must comply or else do not play at all, because we are obliged to follow the rules and system but we are not forced to play in any , because we are playing as we wanted and we needed.

Quote
however there are people , playing who comply with KYC just so as not to lose your money in the favorite casinos, but the new casinos have nothing to Do With it.

I am one who are complying with the KYC and yes i don't need to have argument about that.
legendary
Activity: 2590
Merit: 1882
Leading Crypto Sports Betting & Casino Platform
They have licensed to operate which you can verify through the Curacao website. It’s your problem if you can’t prove your source of income. You will only put on this kind of security check if you done something suspicious that will make you looks like doing money laundering in the casino.

I honestly don’t know what’s your issue here but your statement here is an obviously attack against Duelbits since you are using their security procedure as some sort negative feature of the casino which you can experience too on other casino with same circumstances becoming of AML policy.
Casinos with license have to follow many laws and regulations including KYC and AML policies. Then a user must be carefully before sending their money to an account on casino if they have yet read Terms of Service and FAQs. It takes time to read, scan or search to find information but it is really worth time to do that.

Money laundering is more regulated globally so casinos are not exceptions but I really believe big casinos with proved business, good reputation don't pull their KYC and AML card if they don't detect any suspicious activity from an account. Their casino reputation is more important than investigating a user without solid proof and take risk of damage on their reputation that takes many time like years to build up.

only for the records
we had the kyc discussion here over and over again

kyc is stupid, it creates a lot of friction, generates a lot of costs and don't inhibit crimes, it actually create incentives for a parallel market for documents of people.

there are several articles online about it.

though of course most casinos will comply and users should do their diligence BEFORE depositing money on them.
I agree with what you say, and I think I have questioned many for that reason, in fact I have seen people here who are quite old and have very great experience and normally one thinks that they are going to be the best at understanding things. that they are crypto, a few years ago they did or were doing many things with complete ease, with all the skill of the world, that is, records were made in casinos, when it was time to withdraw money that had been won, there was no problem, without any type of KYC and everything was that they made their deposits and did gtrading, from time to time they asked for a KYC because they needed to verify the identity of the person to be able to establish support, the rest is not the same, now since everyone is accepting the KYC, there is no longer that type of person who does not agree, who said that privacy and anonymity is their right, I believe that those types of people no longer exist , and those who exist are not in any case, because in the They were and they ask for KYC Because now they are no longer, I imagine that those people withdrew their money and left without ever playing in a casino again, I think that those people prefer to use their identity normally in the normal world , with fiat casinos , so this These are the kinds of things that we as players should highlight, now it's all about giving me your KYC so you can have Fun.

I honestly don't understand how people can be like this ? They already accept everything that is implemented, the casinos are just companies, where one as a player is someone who should remain the favorite because it offers more benefits, advantages, etc., this is only what the majority should see, and everyone No one surrenders to the demands of Governments , to the demands of anything they demand of them, this is what I have always talked about, even at the Moment it is Difficult to go against a Controlled system, however there are people , playing who comply with KYC just so as not to lose your money in the favorite casinos, but the new casinos have nothing to Do With it.
newbie
Activity: 119
Merit: 0

How can you use this screenshot below as evidence that the team promised you a reward? The support cleared stated that they will send you a promotion once there’s available for you. It’s not a promise but rather just an FYI for an upcoming promotion if there’s available for you. It’s a general reply to tell that there’s no promotion available for you.

Your case is quite peculiar and very hard to prove if there's really improper handling since your concern is about promotion reward. Many user will surely gangbang you here because they are promoting this casino while your issue is not a clear case of scam attempt. It's more prmotion restrictions if I interpret it properly.


That's how Duelbits works, the CRM team will give away freebie Friday which I used to receive once every month. I made a negative review about them on Trust Pilot back in Jan, and ever since then, they removed me from the list and even nerfed down my bonuses. I have given a comparison of players who play similar games like me, with less wagering they have received more rewards. Their head support is aware of the irregularities and that's why he states I have unsubscribed from the bonuses on May 25th, and that's why I didn't get the rewards. For the same deposits and wagering, I would have easily had 3x more rewards on stake and would be plat 3.


Now I get your concern properly. The problem is this all about promotion which clearly they can terminate or restrict you without further notice. It’s not part of the Ace loyalty program that is the fixed benefits on this casino.

This promotion you are referring is for selected user only that’s no one can relate to you here. Since this is not a scam and only a conflict about your promotion problem, There’s no way Duelbits reputation will be put on trial here. I suggest to change your strategy and be on their good side. Why not contact the Duelbits reps here about your problem, maybe he can arrange something for you to work this out because attacking them will clearly not get your way here. They will just ignore you since no one bothered about your case.

Yes, had a long conversation with their head support which resulted in nothing. I don't want to be on good terms with them, I have wasted enough of my time already. Can you show some evidence where Duelbits reps have resolved an issue here? Never mind, I don't/won't trust them ever, for all things they did on my account. Fuck Duel Bits, I am out of this thread.
legendary
Activity: 2660
Merit: 1261
I am warning other gamblers not to join this casino as they don't value players and their rewards system is shit.
Now you already warning, then get the f*ck up.

Not good for you, doesn't mean not good for other? In-casino is always some player like you not just here even in the stake who have more bonuses to be shared compared to the competitor (Duelbits, Rollbits, Roobet). If you things not enough reward, even on the bigest casino like (Stake).

Landbase casino would be awesome place for you, the reward are not money but free drink. Maybe, you can talk like these to them in real-life (if you dare).
hero member
Activity: 1288
Merit: 564
Bitcoin makes the world go 🔃
Promised Rewards


How can you use this screenshot below as evidence that the team promised you a reward? The support cleared stated that they will send you a promotion once there’s available for you. It’s not a promise but rather just an FYI for an upcoming promotion if there’s available for you. It’s a general reply to tell that there’s no promotion available for you.

Your case is quite peculiar and very hard to prove if there's really improper handling since your concern is about promotion reward. Many user will surely gangbang you here because they are promoting this casino while your issue is not a clear case of scam attempt. It's more prmotion restrictions if I interpret it properly.


That's how Duelbits works, the CRM team will give away freebie Friday which I used to receive once every month. I made a negative review about them on Trust Pilot back in Jan, and ever since then, they removed me from the list and even nerfed down my bonuses. I have given a comparison of players who play similar games like me, with less wagering they have received more rewards. Their head support is aware of the irregularities and that's why he states I have unsubscribed from the bonuses on May 25th, and that's why I didn't get the rewards. For the same deposits and wagering, I would have easily had 3x more rewards on stake and would be plat 3.


Now I get your concern properly. The problem is this all about promotion which clearly they can terminate or restrict you without further notice. It’s not part of the Ace loyalty program that is the fixed benefits on this casino.

This promotion you are referring is for selected user only that’s no one can relate to you here. Since this is not a scam and only a conflict about your promotion problem, There’s no way Duelbits reputation will be put on trial here. I suggest to change your strategy and be on their good side. Why not contact the Duelbits reps here about your problem, maybe he can arrange something for you to work this out because attacking them will clearly not get your way here. They will just ignore you since no one bothered about your case.
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