Hey there, Hamphser. Thank you for your interest in Empire.io.
We do reserve the right, yes, but in most cases it is only in rare cases like suspicious behaviour or fraud, for extra security. Each situation is handled on a case-by-case basis. The average user will rarely be asked for any documents. Hence, we are very relaxed on KYC.
welcome to the forum, I must say that your site has a very beautiful design in my opinion. I took some time to read your tos and seeing your explanation I see that your tos is very clear compared to many other casinos, this is something I have to congratulate your casino on. about the minimum deposit values, although they are not high values, even if you could get them down to 5 usdt it would be something very good because people who play with little money will be able to play in your casino, and about the withdrawal values, I I realized that they are 2x of the amount deposited if I'm not wrong, this is a good measure to fight money laundering, and it's something effective in my opinion, because it's hardly a scammer who stole a lot of money on some internet site
he will want to take 1btc and put it in a casino where he will have to play and win until the 1 btc becomes 2 btc so he can withdraw, the scammers know very well that the casino does not guarantee victory, on the contrary he has a greater chance of losing everything money deposited, that's why scammers avoid using casinos for money laundering and use the mixers which is something more appropriate for them, because in addition to providing them with anonymity it also allows them to hide a lot of money quickly, whereas in the casino they would run the risk of have to kyc
that's why I see this:
5.6. We reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount if we suspect the player is using our service as a mixer. It is strictly forbidden to use our service for any other purpose than entertainment.
source:
https://empire.io/help-center/help-terms-and-conditions/empire-terms-and-conditions-of-use-of-services-of-the-company#privacyThis can open up space for your casino use this as a weapon to withhold people's funds. why don't they put wagering requirement of 2x deposit amount? with that no one would use the casino as a mixer and all customers before creating an account would be aware of this part of the TOS. in my opinion this meditation would be fairer and would avoid any problems in the future