Topic: [ESHOP launched] Trezor: Bitcoin hardware wallet - page 113. (Read 966173 times)

Hi all, significant downtimes in recent days has been caused by server randomly freezing, without any obvious reason.

Now, based on my communication with BOP team, I implemented BOP server watchdog to our mytrezor server, which proactively restart the backend once it detects service problems, so the downtime should not be longer than a minute or two.

That's not a solution of the problem itself, but it should serve its purpose until we'll find and fix the real problem of the BOP server. I'm very sorry for all downtime in recent days, but I believe that current solution will minimize impact to our users.

Thanks a lot 600watt.

First of all there is no need to worry. Funds in your TREZOR are not depending in any way on me, Bits of Proof software or my working relationship with SatoshiLabs. They are stored with the seed known to you only.

The back end that serves myTREZOR was developed by my company and delivered in source code to SatoshiLabs who operate it on their own. The software serves you and many other in unchanged version since months.

There are two known problems with that version:

1. Transactions initiated sometimes are not reported as confirmed until the user closes and later re-opens the browser window.
2. Under a race condition that is seldom, but not yet fully understood the server throws an exception and stops processing requests. The condition can be resolved by a restart of the service that takes less than a minute.

There is no non-trivial software without bugs. None of the known bugs endanger funds or justify a long downtime. Operating complex software usually implies operational care, monitoring, and yes workarounds.

The responsibility for the user experience is shared between SatoshiLabs and Bits of Proof yet it was represented as a BOP issue. This was not quite fair.
Likely both me and SatoshiLabs learned out of the downtime and this thread.

I am a big fan of TREZOR and worked on this project mostly for its success and associated fame. It does not go down well however that most people in this thread mistake Bits of Proof as the thing that one needs to get rid of ASAP. BOP was and is an enabler of this project. The web wallet will likely remain the preferred tool for quite a few user.

I was occupied with other projects for the last couple of months, but have not given up addressing the above issues.

from personal experience, i have to say that grau is a content, genuine, reliable and uncomplaining pro.

from personal experience with the trezor device, i have to say this is a great product which i have bought several and which i recommend to anyone i run into that owns bitcoins. respect for the team that developed it.


please meet in person and declare this little misunderstanding officially resolved because it feels bad to keep substantial funds on a device that has "issues" like that.

Agree.

Bits of Proof helped this innovative product to market. Not today, but more than half year ago. Alternatives wished for in this thread are still not at its level of support.

I could bear of having low recognition. I could however not stand of being backstabbed by stick in public.
Perhabs, I should have.

This public display of "professionalism" is weird to say the least.

There's more alternative infrastructure that could potentially be used: electrum-server, obelisk and probably more.

In my view however, myTrezor was (is) just an interim solution deployed while wallet devs implemented trezor support. Once enough alternatives exist, myTrezor.com can be replaced by a static page with links to supporting wallets.

So I would just run with the (almost) working BoP backend, attack those issues and wait it out. I don't know where exactly the problems stem from, but it surely casts a bad light on BoP that claims to be "enterprise ready". Graus attitude displayed here ("without BoP myTrezor wouldn't work", "you should feel fortunate") doesn't help the cause, either. The fact that communications between grau and stick are conducted here in public is not a good sign.

As always let me add that I'm tremendously happy with electrum + trezor myself, so I'm "not affected", so to speak.

Stick you don't need a blockchain explorer to know anything about BIP32 or BIP44. Just generate 100 addresses at a time, don't show the ones with no transactions, unless the next address has transaction or a balance. Chain.com can handle this pretty easily and probably can be done all in javascript client side, not leaking the BIP32 Xpub key making it extremely more private.

They even have web hooks (https://chain.com/docs#webhooks-receiving) that you can use to push transactions to every user using websockets and have the javascript client side parse it and update the view. You could even just websockets the addresses changed in the transactions and if that matches an address the javascript client has, then update the transaction list and balances.

You don't need a block explorer to speak bip32!

Just a hint for both of you: this is not the place for this discussion, it makes both of your companies look bad.

Bits of Proof delivered a software without not a single TREZOR would have been useful or sold until now.

It supports your technology just as you wished for. It serves hundreds of your customer in every moment for more than a half a year.

You could be regarded fortunate having such a partner. Unfortunately you do not see it.

Yes. You can add an account but if it does not receive anything it hides till you are ready to use it.

do you have balances in both accounts?   It says you have to have a balance in the 1 to have a 2nd account, and so forth...

I've just put together a guide for running python-Trezor on a cold offline Raspberry Pi
http://www.reddit.com/r/Bitcoin/comments/2k0zjt/guide_pythontrezor_on_cold_offline_raspberry_pi/

That armory dude just needs to read the manual. Or RTFM for short

dude, you wrote down those seed words when you setup your trezor, didn't you?

Yes mytrezor.com

Given your response, it seems unlikely you are in possesion of a Trezor, otherwise you wouldn't ask such a stupid question. If you have written down your seed, you cannot loose your btc when wiping the device.

no you won't lose your coins, but you will need to restore the coins with the recovery seed.   I have never done this yet, but the process looks pretty self explanatory...

holy fck! so i'll loose all my existing wallett if i click it?

It will wipe your Trezor and you can run the setup wizard again, just like when you first got it.

what's app if i click this