[ESHOP launched] Trezor: Bitcoin hardware wallet - page 200.

slush

legendary

Activity: 1386

Merit: 1097

Quote from: cptkwirk on May 21, 2014, 01:43:49 PM

MAJOR ISSUE

First of all, there's no need to panic. No coins are lost, this is probably just small glitch of mytrezor backend which don't see the transaction for some reason. There's "Support" button on myTrezor screen. Please send report there, including log of Javascript console (please press Ctrl+Shift+J in Chrome/Firefox, reload mytrezor page and send us the log) we'll check your issue and we'll fix it.

It's always better to send bug report directly to us instead of bitcointalk, because the email (and support ticket system in near future) is read by dedicated support team. Bitcointalk is read just by us in free time.

dillpicklechips

hero member

Activity: 994

Merit: 507

Quote from: ?? on ??

Quote from: cptkwirk on May 21, 2014, 02:01:10 PM

Fantastic news I hope as I have the seeds would something like multibit work?

regards

You should try to enter your seed in electrum for exemple, that is BIP32 compliant

But does it support BIPS39 with the newer word list?

novusordo

sr. member

Activity: 800

Merit: 250

Just got my Trezor.

Was setting it up on myTrezor.com. After entering in the initial pin, I get "Error! string overflow" at the top of the page.

It appears that the buffer limit is 9 characters. If this is simply an issue with the myTrezor site, it'd be nice to get it fixed and have a longer pin. If it's a limitation on the device itself, I hope that proper safeguards have been put in place to avoid buffer overflows with the pin entry.

That aside, excellent job guys!

molecular

donator

Activity: 2772

Merit: 1019

Quote from: cptkwirk on May 21, 2014, 02:01:10 PM

Fantastic news I hope as I have the seeds would something like multibit work?

Probably not yet, I'm not sure, though. Depends wether or not they have implemented bip32 hd wallets yet.

I just looked through the faq but couldn't find a description of how to move funds in case a trezor is lost / stolen / broken.

molecular

donator

Activity: 2772

Merit: 1019

Quote from: cptkwirk on May 21, 2014, 01:43:49 PM

I cant wipe device as it has my proof of all transactions and proof of my BTC losses due to the device.

The transaction history is not stored on the device. That history is reconstructed (using the blockchain) by myTrezor wallet from the devices accounts / addresses. You could theoretically wipe the device and restore from the backed-up seed phrase.

cptkwirk

newbie

Activity: 4

Merit: 0

Fantastic news I hope as I have the seeds would something like multibit work?

regards

molecular

donator

Activity: 2772

Merit: 1019

Quote from: cptkwirk on May 21, 2014, 01:43:49 PM

Any help would be greatly appreciated

As long as you wrote down the seed (12 or 18 words), your funds should be accessible even without the trezor because you can always reconstruct the keys from that seed using software on your pc.

As for your specific problem this probably needs to be looked into by someone with more knowledge than me.

cptkwirk

newbie

Activity: 4

Merit: 0

I have had my device a week or two and started using it 2 days ago. MAJOR ISSUE the wallet turned up an error and requests a reload which on press of the button does nothing. I have registered on here so that I may request help from any tech minded guys out there because I have lost BTC! At first I noticed the balances were off and it then came up with a warning to reload. I did and it didnt fix anything. I went to my other account on there and sent 1.23BTC and signed with device etc however the transaction doesnt exist and my funds are gone. Now my first account is now missing a large amount of transaction logs and one
I sent of 10BTC now shows7BTC fortunately that transaction went through fine and I have received the 10 sent but strangely it shows I have sent 7. I have screenshotted what I can and I have done what I can like trying a diff browser, reinstalling plug in and a diff comp no fix. Funds still lost and I cant wipe device as it has my proof of all transactions and proof of my BTC losses due to the device. If you need the screen shots I have lots and any others if needed but for now the most important one in question which has caused me to loose BTC is this one

13L8JFrkvG3HXmonq76KhBpxmN2xoYfihr

http://i57.tinypic.com/29ngu4m.png

Any help would be greatly appreciated

regards

hephaist0s

hero member

Activity: 711

Merit: 532

Got mine. It's awesome.

It feels like it could survive a hammer attack. Thanks guys for going such great work!

More pictures here.

zetaray

hero member

Activity: 658

Merit: 500

This hardware wallet looks neat. How much was it during preorder?

kkurtmann

sr. member

Activity: 475

Merit: 250

Quote from: devthedev on May 19, 2014, 09:02:21 AM

Now I have to find someone that would like to sell me one Tongue

Posted from Bitcointa.lk - #cssqjjWoAPAomfu5

I will sell you my preorder classic Trezor for twice what I paid, but by the time it arrives orders would be open again and I would most likely buy another for less $'s.

stick

sr. member

Activity: 441

Merit: 268

Quote from: fronti on May 19, 2014, 06:10:25 AM

what if the modified firmware also modified this message?
How this is protected?

This message is shown by bootloader which cannot be changed.

devthedev

legendary

Activity: 1050

Merit: 1004

Now I have to find someone that would like to sell me one Tongue

Posted from Bitcointa.lk - #cssqjjWoAPAomfu5

fronti

legendary

Activity: 2912

Merit: 1309

Quote from: xeroc on May 19, 2014, 06:22:55 AM

Quote from: fronti on May 19, 2014, 06:10:25 AM

Quote from: cor on May 19, 2014, 05:23:40 AM

Quote from: devthedev on May 18, 2014, 02:54:36 PM

If I found someone to sell me a Trezor would there be any security risks in purchasing a used one?
Posted from Bitcointa.lk - #HMwY8CEkzHPiYORv

But TREZOR would let you know with the "unofficial firmware" warning which displays with each launch and requires active user confirmation.

what if the modified firmware also modified this message?
How this is protected?

I'd guess a read-only bootloader which checks for signed firmware

I also guess that this is solved in such a way. But a confirmation would be better

guess is, for a security device, a useless information.

slush

legendary

Activity: 1386

Merit: 1097

"cor" is Alena, director of SatoshiLabs :-)

Gyrsur

legendary

Activity: 2856

Merit: 1520

Bitcoin Legal Tender Countries: 2 of 206

Quote from: cor on May 19, 2014, 05:23:40 AM

Quote from: devthedev on May 18, 2014, 02:54:36 PM

If I found someone to sell me a Trezor would there be any security risks in purchasing a used one?
Posted from Bitcointa.lk - #HMwY8CEkzHPiYORv

The biggest risk would be a genuine device with a malicious firmware.
But TREZOR would let you know with the "unofficial firmware" warning which displays with each launch and requires active user confirmation.

In such case it is best to go to mytrezor.com, upload our official firmware and you're safe.

thank you for the information!

but please if you give sensitive information out please confirm before this you're able to speak for the Bitcoin Trezor Team. please let Slush or Stick introduce you or prove in an other way your integrity. no attack to you but let us work clean with sensitive information. Wink

EDIT: your Trezor logo is not enough, btw.

EDIT2: your post history seems to me ok. sorry Alena, was absent here sometimes!

xeroc

sr. member

Activity: 345

Merit: 250

Quote from: fronti on May 19, 2014, 06:10:25 AM

Quote from: cor on May 19, 2014, 05:23:40 AM

Quote from: devthedev on May 18, 2014, 02:54:36 PM

If I found someone to sell me a Trezor would there be any security risks in purchasing a used one?
Posted from Bitcointa.lk - #HMwY8CEkzHPiYORv

But TREZOR would let you know with the "unofficial firmware" warning which displays with each launch and requires active user confirmation.

what if the modified firmware also modified this message?
How this is protected?

I'd guess a read-only bootloader which checks for signed firmware

fronti

legendary

Activity: 2912

Merit: 1309

Quote from: cor on May 19, 2014, 05:23:40 AM

Quote from: devthedev on May 18, 2014, 02:54:36 PM

If I found someone to sell me a Trezor would there be any security risks in purchasing a used one?
Posted from Bitcointa.lk - #HMwY8CEkzHPiYORv

But TREZOR would let you know with the "unofficial firmware" warning which displays with each launch and requires active user confirmation.

what if the modified firmware also modified this message?
How this is protected?

cor

full member

Activity: 121

Merit: 100

Quote from: devthedev on May 18, 2014, 02:54:36 PM

If I found someone to sell me a Trezor would there be any security risks in purchasing a used one?
Posted from Bitcointa.lk - #HMwY8CEkzHPiYORv

The biggest risk would be a genuine device with a malicious firmware.
But TREZOR would let you know with the "unofficial firmware" warning which displays with each launch and requires active user confirmation.

In such case it is best to go to mytrezor.com, upload our official firmware and you're safe.

klokan

full member

Activity: 120

Merit: 100

Quote from: devthedev on May 18, 2014, 02:54:36 PM

If I found someone to sell me a Trezor would there be any security risks in purchasing a used one?
Posted from Bitcointa.lk - #HMwY8CEkzHPiYORv

If you are sure that the device is really trezor then you should be OK. I don't think there are fake devices out yet so you should be fine but this will change over time. If the device is not genuine than anything can happen.
I would flush the software on the device to make sure latest original sw is used.

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