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Topic: FastCash4Bitcoins Support Thread - page 22. (Read 94604 times)

donator
Activity: 1218
Merit: 1079
Gerald Davis
February 12, 2013, 06:57:51 PM
Request: make it more obvious why "place order" doesn't work. Highlight "out of funds" in red or something"

New version with simplified and improved sales page coming out late tonight or maybe tomorrow.
hero member
Activity: 784
Merit: 1000
0xFB0D8D1534241423
February 12, 2013, 06:30:36 PM
Request: make it more obvious why "place order" doesn't work. Highlight "out of funds" in red or something"
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 11, 2013, 07:21:45 PM
Update:

So PayPal didn't credit our deposit today which is why the site still indicates no funds.  Sometimes their estimate is not correct and there isn't much we can do but wait.  Will provide an update once PayPal funds are available.

I should have known PayPal would make me look like a fool.  No sooner did I post this and the funds clear.  PayPal funds available!
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 11, 2013, 07:19:10 PM
Update:

So PayPal didn't credit our deposit today which is why the site still indicates no funds.  Sometimes their estimate is not correct and there isn't much we can do but wait.  Will provide an update once PayPal funds are available.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 11, 2013, 12:33:43 PM
Once our next bullion delivery arrives we will be adding 1 oz Credit Suisse bars to the Canadian Maple leaf rounds we offer.


The main advantage of the 1oz Credit Suisse bars () have a lower coinage cost than the 1oz Canadian Maple Leafs (). If you are just want the lowest premium to the spot price then the Credit Suisse bars will save you about 900 mBTC per troy ounce.



sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 10, 2013, 07:42:58 PM
Update: Hit intraday sales limit so all payment options showed no funds.  Limit reset.
Bank, Dwolla, and gold bullion available.
PayPal funds will be available on Monday (02/11).
Silver bullion will be available later in the week (likely Thursday).
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 09, 2013, 06:10:24 PM
Update: More bank funds added.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 09, 2013, 11:12:21 AM
Update: Out of PayPal funds.  More funds will be available Monday 02/11.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 08, 2013, 11:24:29 AM
Important Update:

  • Overnight ACH (not to be confused with normal ACH) will be discontinued.  The last day to request payout by Overnight ACH will be 1/17.  After 6PM EST on 1/17 the overnight ACH option will be removed from the sell page.  At this time Bank Of America was our only provider of Overnight ACH services.  None of our other banking partners currently offer this service and we are unsure if we will be able to offer it in the future.
     

Overnight ACH is still an option on the sell pages.  Did you find another provider for this, or was it mistakenly left on as an option?

That option will be removed.  It isn't currently possible to place an Overnight ACH order, the order page will prevent it as the available funds are permanently set to zero. There are some other changes coming which should make the sales order page clearer.
sr. member
Activity: 798
Merit: 251
February 08, 2013, 02:48:30 AM
Important Update:

  • Overnight ACH (not to be confused with normal ACH) will be discontinued.  The last day to request payout by Overnight ACH will be 1/17.  After 6PM EST on 1/17 the overnight ACH option will be removed from the sell page.  At this time Bank Of America was our only provider of Overnight ACH services.  None of our other banking partners currently offer this service and we are unsure if we will be able to offer it in the future.
     

Overnight ACH is still an option on the sell pages.  Did you find another provider for this, or was it mistakenly left on as an option?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 07, 2013, 12:55:40 PM
There has been a delay in issuing PayPal payments.  Our login used for mass disbursement has been locked for security reasons.  The account is not frozen.  PayPal detected multiple attempted unauthorized logins and locked the login.  For security reasons we have chosen to not allow login unlocks by email so it requires a delay and authentication offline.  There is no risk to company funds.  Using our limited access login I have verified that there has been no unauthorized disbursements and the account balance matches our internal records.  We use two factor authentication to protect our PayPal and exchange accounts for this reason.

In speaking with PayPal corporate support, login access for fund disbursement to be restored within the hour.

Staff
Tangible Cryptography

This issue has been resolved.  All confirmed PayPal orders have been paid.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 07, 2013, 11:17:53 AM
There has been a delay in issuing PayPal payments.  Our login used for mass disbursement has been locked for security reasons.  The account is not frozen.  PayPal detected multiple attempted unauthorized logins and locked the login.  For security reasons we have chosen to not allow login unlocks by email so it requires a delay and authentication offline.  There is no risk to company funds.  Using our limited access login I have verified that there has been no unauthorized disbursements and the account balance matches our internal records.  We use two factor authentication to protect our PayPal and exchange accounts for this reason.

In speaking with PayPal corporate support, login access for fund disbursement to be restored within the hour.

Staff
Tangible Cryptography
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 06, 2013, 01:47:06 PM
Update:
PayPal funds reloaded. 
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
February 05, 2013, 05:19:10 PM
Update:
PayPal is out of funds.  More funds should be available tomorrow (2/6).  The exact time is unknown because PayPal posting seems to vary a lot.

Gold Bullion (2013 1oz Gold Maple Leafs) back in stock.   Silver Bullion should be available next week.
donator
Activity: 1218
Merit: 1079
Gerald Davis
February 04, 2013, 03:55:35 PM
We have been looking.  It is difficult to find irreversible funding methods which are accessible to the general public.  Those that do exist tend to have large barriers to entry.
Aren't bank deposits (Wells Fargo and BoA) one such choice? 

Not particularly.  They are time intensive and often new users need assistance.  I was thinking more "retail".  Like a moneypak but for Bitcoins.  "Consumer proof".  Buy, get a card.  Nothing more complicated then that.  If we don't do it, someone will eventually.  It is the only thing which will bring transaction costs down to less than 1%.
full member
Activity: 198
Merit: 100
February 04, 2013, 03:32:27 PM
We have been looking.  It is difficult to find irreversible funding methods which are accessible to the general public.  Those that do exist tend to have large barriers to entry.
Aren't bank deposits (Wells Fargo and BoA) one such choice? 
newbie
Activity: 11
Merit: 0
February 03, 2013, 01:37:07 AM
When will you be accepting business applications?
donator
Activity: 1218
Merit: 1079
Gerald Davis
February 01, 2013, 10:27:48 AM
Just conducted my first transaction with FastCash4Bitcoins and it was as advertised...fast cash. Brilliant work. I only wish BUYING Bitcoin was as simple and smooth...
right? C'mon tangible!

We have been looking.  It is difficult to finds irreversible funding methods which are accessible to the general public.  Those that do exist tend to have large barriers to entry.
legendary
Activity: 1834
Merit: 1019
January 31, 2013, 04:28:21 PM
Just conducted my first transaction with FastCash4Bitcoins and it was as advertised...fast cash. Brilliant work. I only wish BUYING Bitcoin was as simple and smooth...
right? C'mon tangible!
newbie
Activity: 19
Merit: 0
January 31, 2013, 02:46:03 PM
Just conducted my first transaction with FastCash4Bitcoins and it was as advertised...fast cash. Brilliant work. I only wish BUYING Bitcoin was as simple and smooth...
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