Topic: FastCash4Bitcoins Support Thread - page 20. (Read 94606 times)

Done.  Bank funds reloaded.

More ACH please.
 

Coinbase is the one with the deep VC pockets not us*, so I don't think we will be buying competitors any time soon.  I will refrain from making a judgement on coinbase.  Their order cancellations may be due to the risk of accepting ACH.  I am happy to say our procedures don't put is in a posistion where we need to arbitrarily cancel orders.  We have had the price move against us ... a LOT and still honored the deal.  

I hope Coinbase can make their order process more transparent.  Something i said in a conference call with a different competitor seems to fit.


It is going to take many companies each improving the user experience to grow that pie.




* We are 100% self funded and if possible we would like to do our first outside equity offering without involving VC funding.  

"Hostile takeover" LOL

Um, like, poor service should be rewarded by being bought out?  What do coinbase bring to the table?

Tangible, PLEASE take over Coinbase.com or just buy them out. They have a "good" system up for buying BTC with your bank account, etc... but several of my friends went to buy BTC and their transactions were just canceled. No response, nothing. Since you guys are so good at customer service and ON TOP of what you have available, you guys could make that site work like a well oiled machine.

Update:
Out of silver.  Also it caught be somewhat unaware so I need to order a couple more Monster boxes and that will take a week.  Not sure what is going on but we sold more silver in the last three days then the last three weeks combined. 

Then again I guess when you can get 25 oz of silver (full mint tube) for less than 20 BTC diversification makes sense.

Thank you for the quick response. I look forward to the updates.

No but we do private off exchange transactions here:
https://bitcointalksearch.org/topic/bitcoins-direct-support-thread-87094

It targets large sophisticated buyers so the use of PGP is mandatory and there is a $500 minimum.

Any options here to buy coins ?

Update:
More PayPal funds are available.

It was more work than it was worth.  It also made it easier for people to violate the TOS and that resulted in errors and complications.  Time and effort which reduced our ability to provide a quality service for the rest of our customers.   It was in theory a great idea but it didn't live up to the potential.  We will not be returning to that format.   In the next thirty days we will be making a major update to the site by seperating the sales and payment processes.  This will allow a client for example to sell a block of Bitcoins and then request $x be sent to their PayPal account and the rest paid out by the slower (and less expensive) company check.  The reverse will also be possible, a client could make multiple deposits during the day each at a different price point and then have the entire amount paid as a single bank wire (eliminating the need to pay multiple bank wire fees).


The simple answer is no.  They gave us 60 days to wrap up our transactions but indicated that the depository agreement gives either party the right to terminate at any time and for any reason and they were electing that right.  I have some theories but I would prefer to not speculate.  This is the reason we maintain multiple accounts with multiple financial institutions.


No we have not, however as a precaution we limit the amount of funds on both of those platforms and always have sufficient reserves to refund or pay clients by another method in the event the accounts are frozen.  Also we due the risk these processors are taking by only using the network for a one way transfer.  Both accounts are funded solely by bank transfers from corporation accounts and used to issue disbursements.  We never accept client funds using these accounts so there is no risk of reversal, fraud or dispute.

Staff,
Tangible Cryptography, LLC

Hey TC, appreciate your service, haven't used it in quite a while but am thinking of using it again given recent price moves. I notice you've made some changes since i last used fastcash, including user accounts and log-in. If this is in response to 3rd party payments, couldn't you merely refuse and refund payments of those individuals who breach that aspect of your ToS, while maintaining an account-less framework for the rest of us?

Also, I know this happened months ago, but did BoA ever give any explanation for shutting down your account? Clearly, you were moving large amounts of money, but I would think your status as a registered business would remedy any concerns of theirs.

Lastly, have you run into any similar issues with Dwolla or PayPal? Do they ever voice any concerns with your operation given its scale?

Thanks for your time and look forward to using fc4b in future,

Alexanderanon

It isn't just you.  There should be an even larger batch clearing on Monday.

Is it just me or the PayPal funds are exhausted again? They really went by fast!

Completed.

Update:
Back end processing will go offline for roughly thirty minutes as an enhancement in processing is implemented.  This will prevent new orders from being created and prevent existing unfunded orders from having a status update.  At this point I show no orders in the unfunded status.

PayPal funds reloaded.

Update:
PayPal funds exhausted.  We have incoming funds to replenish the PayPal balance which should clear today (03/01).
Sorry PayPal does not provide more specific estimate.

Update:
Dwolla funds reloaded.