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Topic: FastCash4Bitcoins Support Thread - page 19. (Read 94606 times)

member
Activity: 80
Merit: 10
March 13, 2013, 11:08:18 PM
I have tried a couple times now to get a response from fastcash4bitcoins and they have not responded, should change their name to fastcash4bitcoinswhenwegetaroundtoit

When and how have you contacted us multiple times?

through email, once about 6 months ago to buy coins, once again recently to sell coin (i was asking about how you price your silver).

You indicated we "lost your business".  I didn't feel the need to respond when there were real customers who needed support.  So beyond trolling what exactly are you doing in the FC4B support thread if you aren't (nor intend to be) a client of FC4B?

You lost my business because you didnt respond within a week, then i mentioned this fact to you and you still didnt respond. Now im here mentioning the fact that you have a track record of poor communication and you have acknowledged the fact that a potential customer isnt a "real customer" to you therefore its ok to treat them poorly.
legendary
Activity: 3038
Merit: 1032
RIP Mommy
March 13, 2013, 08:36:25 PM
Ahh, MassPay. Good question.
newbie
Activity: 14
Merit: 0
March 13, 2013, 07:33:18 PM
Tangible I PM'd you but should have posted here for everyone;

Are PayPal payouts scheduled at a certain time of day, or on as-needed basis?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 12, 2013, 02:20:24 PM
I have tried a couple times now to get a response from fastcash4bitcoins and they have not responded, should change their name to fastcash4bitcoinswhenwegetaroundtoit

When and how have you contacted us multiple times?

through email, once about 6 months ago to buy coins, once again recently to sell coin (i was asking about how you price your silver).

You indicated we "lost your business".  I didn't feel the need to respond when there were real customers who needed support.  So beyond trolling what exactly are you doing in the FC4B support thread if you aren't (nor intend to be) a client of FC4B?
member
Activity: 80
Merit: 10
March 12, 2013, 01:28:32 PM
I have tried a couple times now to get a response from fastcash4bitcoins and they have not responded, should change their name to fastcash4bitcoinswhenwegetaroundtoit

When and how have you contacted us multiple times?

through email, once about 6 months ago to buy coins, once again recently to sell coin (i was asking about how you price your silver).
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 12, 2013, 12:54:15 PM
I have tried a couple times now to get a response from fastcash4bitcoins and they have not responded, should change their name to fastcash4bitcoinswhenwegetaroundtoit

When and how have you contacted us multiple times?
newbie
Activity: 46
Merit: 0
March 12, 2013, 12:45:30 PM
Thank you for this service I have used it a couple times and you guys really deliver.
member
Activity: 80
Merit: 10
March 12, 2013, 12:34:51 PM
I have tried a couple times now to get a response from fastcash4bitcoins and they have not responded, should change their name to fastcash4bitcoinswhenwegetaroundtoit
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 12, 2013, 07:54:43 AM
Per the critical 0.7 vs 0.8 bug announced by developers we are halting all transactions until resolved.  The site will prevent any new orders.  Any unpaid orders will remain in CONFIRMED status until we can verify transaction integrity.  It is possible orders not confirmed may reflect an incorrect status such as expired.  Once the forks are merged  we will rescan all orders to check for undetected transactions.

Staff

Tangible Cryptography, LLC

We have resumed operations this morning.  PayPal, Dwolla, and Bank funds are all available.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 11, 2013, 08:57:58 PM
Per the critical 0.7 vs 0.8 bug announced by developers we are halting all transactions until resolved.  The site will prevent any new orders.  Any unpaid orders will remain in CONFIRMED status until we can verify transaction integrity.  It is possible orders not confirmed may reflect an incorrect status such as expired.  Once the forks are merged  we will rescan all orders to check for undetected transactions.

Staff

Tangible Cryptography, LLC
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 11, 2013, 06:48:32 PM
Update:
Additional bank funds available.
Additional PayPal funds will be available today (03/11).

PayPal funds available ... finally.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 11, 2013, 09:21:01 AM
Update:
Additional bank funds available.
Additional PayPal funds will be available today (03/11).
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 08, 2013, 11:23:41 AM
Update:
More bank funds available.
PayPal out of funds until Monday (3/11).  

If you are wondering why there has been an increase in funding outages in the last few days:
https://bitcointalksearch.org/topic/tangible-cryptography-completed-300000-in-transactions-in-the-past-48-hours-150420
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 07, 2013, 11:39:01 AM
Update: PayPal funds available.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 06, 2013, 11:17:07 PM
Update:

Temporary hold.  I zeroed out all the funding accounts so the site will prevent any new orders.  The combination of huge backlog of unconfirmed orders and the quote API lagging is too much of a risk for us to accept orders right not.  I appologize for having to take this extrodinary step but we honor all deals, we never rollback a sale and with no lagged quotes and the value of unconfirmed orders approaching our reserve to continue to accept orders blindly isn't a risk I can justify taking. As soon as I have better visibility as to our exposure order access will be restored.

Gerald Davis (D&T)
Tangible Cryptography, LLC

Site accepting new orders.  PayPal funds exhausted, more funds available 03/07.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 06, 2013, 07:41:55 PM
Update:

Temporary hold.  I zeroed out all the funding accounts so the site will prevent any new orders.  The combination of huge backlog of unconfirmed orders and the quote API lagging is too much of a risk for us to accept orders right not.  I appologize for having to take this extrodinary step but we honor all deals, we never rollback a sale and with no lagged quotes and the value of unconfirmed orders approaching our reserve to continue to accept orders blindly isn't a risk I can justify taking. As soon as I have better visibility as to our exposure order access will be restored.

Gerald Davis (D&T)
Tangible Cryptography, LLC
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 06, 2013, 03:22:03 PM
Update:
Bank funds reloaded again.  You sellers are killing the circuit breakers on the site.

On edit: oh and we have blown past all prior one day sales figures .... so close to breaking a milestone.  daily records are done on UTC clock so I will let everyone know after 00:00:00 UTC.
newbie
Activity: 21
Merit: 0
March 06, 2013, 03:15:14 PM
Any news when paypal funds will be reloaded?

Thanks  Smiley

PayPal estimates tomorrow (03/07).  They don't get more specific than that.

Thanks for the quick response.  Smiley
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
March 06, 2013, 02:19:25 PM
Any news when paypal funds will be reloaded?

Thanks  Smiley

PayPal estimates tomorrow (03/07).  They don't get more specific than that.
newbie
Activity: 21
Merit: 0
March 06, 2013, 02:15:00 PM
Any news when paypal funds will be reloaded?

Thanks  Smiley
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