Topic: FortuneJack making 120,000 dollars disappear from my account! - page 4. (Read 2721 times)

Ok thks please don't come back you're just a parasite on this thread.

You're the one making the allegation to the contrary so it would be up to you to prove it. I'm not defending anyone and I already said that's it's a shitty practice to cancel bets instead of preventing them, but that doesn't make you right.

Yes I did ask them that and they didn't delete your betting history, like AntillesPhone N.V. confirmed, they just canceled your duplicate/similar bets and returned your coins.
I also asked you several questions, and after that you edited and changed your answers several times, that can all be seen and confirmed in archived posts.

My final conclusion, and I am not going to post anything else in this topic: You tried to game the system and you failed, deal with it and move on.

So don't touch any fucking Curaçao casino and move on with your life? Why are you staying here, still complaining? So salty after winning €95k and trying to game the system.

Wasn't it you asking FortuneJack earlier why they deleted my betting history? Did you get the answer to that? It is now me being caught? Don't worry, if this forum is of no help, and if you think they got away with this, they didn't.

And I don't care, my word is good, I am never again touching any Curaçao Casino. I have the highest VIP levels on CloudBet, Rollbit, Truflip, 1xBit, to so site only some (and there are others). I am leaving all those accounts with their VIP benefits inactive. I'll come in a few years and remind of this: I have never touched a Curaçao Casino. And I have informed all of those casinos of this.

And if you have any example of a respected Casino on other licenses doing the same please proceed to give an example.

I doubt you will have better experience with any other betting website in the world if you break their rules and terms.
It's time for you to finally admit that you tried to game the system and you got caught.
You signed up on their website and accepted their terms, so you obviously knew all the limits before you split your bets the way you did.

Don't worry about me or my "legitimate winnings", I am just saying partly what I am going to do, I did not ask your opinion.

And by the way, wasn't it you defending them saying they'll refund loosing bets if the possible winnings exceed 100 k euros? It's been a week but you haven't given any examples yet. I understand you might be on FJ team so just to let you know.

Maybe they can hire you to next time to cancel the 95000 euros bet and only keep the 5000 euro bet as valid, as their terms and conditions say they have the right to cancel any "duplicate bets" xD

Yeah who could have seen that coming.


I have faith in you, I think you have the necessary skills to fuck this up even more and possibly forfeit the 95k euros that you legitimately won. If the first lawyer you talk to starts laughing, don't give up, find a more greedy lawyer.

So you are complaining and saying you are going to send official word to the license operator to get to the bottom of it all. You get a reply and now you're unhappy with the license operator too saying they are bad?

What a joke. How about you stop fucking around thinking the world revolves around you? Judging by this thread you don't have anyone here agreeing with you either so how about you just get on or get out?

I have the answer of AntillesPhone N.V:
-FortuneJack did not delete my bet history.
-I have been doing fraud on their website with my bets
-The bet "who will win the rest of the match" is the same bet as "full time result", and thus all 4 bets are similar
-My legitimate winnings credited were 95000 euros. The other ones were not legitimate. comment from me: Although FortuneJack here says only wins exceeding 100,000 euros are cancelled, then where are the remaining 5000??? Clearly not only stealers but greedy ones, huh Mr KIKNADZE Boris.


See for yourselves. I've never touched any Curaçao Casino since and will never do that again for the rest of my life. And as far as I'm concerned, my word is enough to be good. They have a very large -as of now- margin to consider any 2 bets as being "similar". Try to win big and they'll have a decision to make on your bets in case of a win. Maybe in the future they will be declining payments for other reasons.

And last BUT NOT LEAST: Ok, so now they're telling everybody that they have the right to not honour their bets according to their terms and conditions. Does their license authorise them to offer gambling services to French players? Do they have "the right" to do that according to their terms? Because I have passed KYC with them (they obliged before a withdrawal) and continued to offer those services. Interesting point to check, but I will be consulting with lawyers.

I just filed a complaint with AntillesPhone N.V. Here's my email:



Dear Sir, Madam,
I have 120,000 dollars worth of unpaid winning sportsbets with FortuneJack. I have of course contacted the casino who refused to acknowledge this, hiding behind some terms and conditions that do not reflect their real actions. They have also tried to hide my bet history that I consider shameful for any sportsbets website to do. My bet history would have never been known if I hadn't taken screenshots. If I may give you a link for the evidence I provide, and where the response of FortuneJack was posted (since I did not personally receive a response from their part), here it is: https://bitcointalksearch.org/topic/fortunejack-making-120000-dollars-disappear-from-my-account-5368279

I posted the first post under the username "PaperWallet" and you can see that FortuneJack posted there as well.

Last name: ******
First name: *****
Username at FortuneJack: ****

How this happened:
I have made different bets on sports, in cryptocurrency (XMR), and the system was limiting my bets each time when the possible win exceeded 100,000 euros, and wouldn't even allow me to bet the max. So for the event I wanted to bet on I  made a big bet just under the max allowed then a small bet as much as the system allowed me to bet to complete the max bet allowed. I then proceeded on making the same thing for a different bet, that was correlated to the first in terms of outcome. The system on this 2nd bet allowed me to bet again the max for a possible win of 100,000 euros. The result of these 2 bets ended in a win of approximately 900 XMR, or about 200,000 euros. After this win FortuneJack decided to debit my account of approximately 460 XMR (~100,000 euros) and leave the other half for me. They said that these were duplicate bets and their terms and conditions state that no more winnings of more than 100,000 euros are allowed, and proceeded to delete my betting history in order to hide the evidence against them.

Can I please bring to your attention that their actions were not really made according to their terms and conditions but is purely and simply the equivalent of stealing funds:
1-My bets, before the results of the 2 football matches were annouced, stayed "pending" for hours. It was very clear that the possible win of these bets were to be about 200,000 euros in case of a win. FortuneJack by this time did nothing, they were just waiting for the result. If they really wanted to check accounts for ongoing bets that could possibly win more than 100,000 euros, there shouldn't be a ton of accounts who have that. They could have cancelled those bets before the results were out. But the reality of the matter is they just waited until the results were announced and then within MINUTES reversed the outcome of those bets. Their intention was clear.

2-There were 2 different bets within my bets. One that says "Who will win the rest of the match" and the other "full time result". FortuneJack decided that these were the same bet and thus they had the right to cancel them since they depended on the same event. That isn't stated in their terms and conditions. It is clear that terms and conditions say no more than 100,000 euros winnings PER BET, and not per event. Even if they want to count the events, than there were 2 events: The PSG-Lille match and the Heidenheim Schalke match.

3-Please also take into account that they deleted my bet history in order to hide the evidence against them, as you can see on my screenshots.

Is deleting a player's betting history a tolerated behaviour under your licence?

With my best Regards

It looks like they're licenced with AntillePhone N.V. (which is in Curaçao). We'll see. My guts tell me something (good or bad, I won't say) about the outcome but all I can say I hope they will act honestly. At least I'm doing my part. Even if they're honest people, the hardest part will be to convince them that FortuneJack "cancelled" those bets because they were winning bets not because they were duplicate bets or surpassed 100,000 euros. And they were different bets.

I don't know, is this something that happens with stake.com? (that being said, since then I have never touched any website that has any relation with Curaçao and will never do so again, until my bets get paid. Just asking out of curiosity)

It's now up to readers of this thread to appreciate or judge this accusation this is a reference to what they've done and what they should not do, since you think the issues did not resolve, it's up to you to take further action which I'm sure you will continue to fight your case I cannot blame you because it involves a big amount, I don't know the chances that this will happen again but players should be careful where they are playing and what their actions while playing.

Thank you for your participation. From now on please don't reverse this and come back again, since our experience says you could reverse anything including the results of a bet and clearing bet history (which is for everybody to see, don't count on the stupidity of people to believe you). Maybe it's now the turn for the Curaçao gaming commission to give their opinion as to whether this is normal behaviour under their license.

As I will try to inform others in the community of what happened here and all posts will have the link of this thread, and as I will also be contacting sportsbets influencers, and giving updates on the Curaçao gaming commission complaint, chances are this thread will continue (PS: I took a screenshot of your post, don't try to delete it xD).

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Making the last and final reply to the case, none of the bets have been disappeared, just the remaining ones were canceled/refunded to the user so the single one remained live which later on was marked as a won and the win amount was credited to the user's account. OP himself has all the screenshots uploaded. In the end, we are not going to move deep into conversation as it doesn't make any sense nor benefit the community in any way.


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Tornike

Case of you and op is not same. Op has wonon 2 bet of them 1 bet disappear and another didnot disappear. If you think how much received from one bet then your comparison of 400$ is nothing. The bet of op still might be scammed or something mistake from either fortunejack or the op. But by considering this case still we cant think they scammed you only 400$.

On the other hand this story looks weird to me. I haven't been a long time customer of theirs, but I already cashed out huge amounts (tens of thousands of usd) from sports and casino without any issue. I do not think they're outright scammers looking to scam everybody nor are they bankrupt, since they still paid me half of my sport wins, while there's 99.9% chance I'll never use their website again because they failed to pay the rest of the bets.

But the issue I am trying to explain here is that they cancelled half of my bets worth 120,000 dollars not because they were the same bet since their system recognised them as the different bets, nor because "they can't verify every sports bet manually" as the representative of FortuneJack is saying here, because they'll only need to sum up the total possible win of each ongoing bets per customer and verify the bets if the sum is >100,000 euros (not so many customers have that I don't believe it). No, they purely and simply "cancelled" my bets because they won, and that's the issue, and that's still a serious matter not less serious than stealing funds.

I had won $400 then they closed my account for a trumped up reason and I had been a long time customer many years and many deposits and a few withdraws. Customer service folks always treated me with respect and are kind folks untill they decided to freeze my account permanently. And they first tried saying I use too many bonuses when actually I never use bonuses at fortunejack so then they said my phone number on my account was no good and that broke their rules .

Nothing I could do at that point nothing 😭😭😭 my theory is they ran out of money to pay out wins so they started closing accounts idk but it sucks cause I always liked the casino and I spent way too much money here. Finally a small win and they close my account and keep the winnings

Ok, so you want everybody here to believe you that you as a company are unable to disable promotional emails from your end, that you "cannot manually turn it off", and also unable to respond to my emails telling me that, when I send you 2 emails asking for promotional emails to be removed, that got no answer whatsoever.
Yet, you are able to remove a betting history, reverse the outcome of a bet.

It is clear here that I am not insulting anybody, it is just the truth. Your communication strategy is based on lying. And if there is one person who should be accountable for the overall practices of your company it is your CEO. So it is not unrelated to this case to show what the face of your company looks like.

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Hello @PaperWallet, kindly asking to be loyal and rational to the company representatives of our company and their past, as insulting them is not any way associated with the case we're talking about right now.

As for the notifications, team has manually turned them off but to let you know all the users, including you, do have the ability to get them removed from the dashboard of the FortuneJack profile. P.S: There are certain type of notification that we cannot manually turn it off for you, so please be sure to log in to the account and do it from your end, as it's purely the right of the user to do so.


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Cheers,
Tornike