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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 83. (Read 466627 times)

full member
Activity: 1489
Merit: 150
the main problem for me is when my first account got closed because of dormant i immediately contact live support but they said i can create a new account after that account got closed.
But now the live support said that i can't create a new account after i got my account closed
FortuneJack live support also suggested me to create a new account when my old account got closed as dormant account. Then I created a new account and played with deposits, also received some free bonuses. But I haven't faced similar issue like you. FortuneJack hasn't closed my account yet for having an old dormant account. However, I didn't take any bonuses on my old account. Have you taken any bonuses on your old account? Maybe you have taken free bonuses on your old account and you are using your new account to get some bonuses form giveaway only. Otherwise I can't see any reason for your account closure.

after i created my new account i just won 1 reward from discord which is a 100$ balance and because of a minimum wd 150$
so i play from 100 to 160$ then withdraw but this is happened -_-
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
the main problem for me is when my first account got closed because of dormant i immediately contact live support but they said i can create a new account after that account got closed.
But now the live support said that i can't create a new account after i got my account closed
FortuneJack live support also suggested me to create a new account when my old account got closed as dormant account. Then I created a new account and played with deposits, also received some free bonuses. But I haven't faced similar issue like you. FortuneJack hasn't closed my account yet for having an old dormant account. However, I didn't take any bonuses on my old account. Have you taken any bonuses on your old account? Maybe you have taken free bonuses on your old account and you are using your new account to get some bonuses form giveaway only. Otherwise I can't see any reason for your account closure.
full member
Activity: 1489
Merit: 150
yesterday i got a reward from discord challenge which is 100$ balance and it got credited into my account
but sadly because my account connected to my old account that closed because dormant account, now my reward and new account just got closed even the winnings + reward from discord challenge got voided

Hmm unfortunately you acknowledge your old account after being detected by the FJ team it will be different if you tell them by email so you have proof , this is the advantage of the FJ team somehow they can detect your other account even though it was created several years ago and never used. FJ is indeed generous in giving many promos but don't think they are easy to trick.

the main problem for me is when my first account got closed because of dormant i immediately contact live support but they said i can create a new account after that account got closed.
But now the live support said that i can't create a new account after i got my account closed
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
yesterday i got a reward from discord challenge which is 100$ balance and it got credited into my account
but sadly because my account connected to my old account that closed because dormant account, now my reward and new account just got closed even the winnings + reward from discord challenge got voided

Hmm unfortunately you acknowledge your old account after being detected by the FJ team it will be different if you tell them by email so you have proof , this is the advantage of the FJ team somehow they can detect your other account even though it was created several years ago and never used. FJ is indeed generous in giving many promos but don't think they are easy to trick.
full member
Activity: 1489
Merit: 150
yesterday i got a reward from discord challenge which is 100$ balance and it got credited into my account
but sadly because my account connected to my old account that closed because dormant account, now my reward and new account just got closed even the winnings + reward from discord challenge got voided
sr. member
Activity: 1722
Merit: 300
Going through the KYC is not a big problem in itself. And in the case of freeing bonuses, it also seems realistic to me that Fortunejack asks for verification, especially because it concerns free spins. Otherwise, it would be very easy to create different accounts via a VPN or similar technology and thus convert free spins into money. This is then covered with the KYC. It's nice that Fortunejack gives away free spins, better than a deposit bonus in my opinion.
KYC itself is not the big deal, the security of them is the big deal for most people. If we are giving our KYC to a place, then we want to make sure that it will stay with them. There are times when places get hacked and all of those KYC information leaks to public. This is why many people do not want to share their KYC to everywhere.

I did it for an exchange once because I wanted to cash out a coin that I had, what happened? They got "hacked" and all of the information was public then CEO just went away and did not even pay anyone their own money. So we all know that Fortunejack has all the good in their heart, but there are bad people out there, which makes you not want to share your KYC.
legendary
Activity: 2282
Merit: 2057
A Bitcoiner chooses. A slave obeys.
I can agree on the whole of this post. KYC does seem intimidating but when its demanded from a trustworthy gambling platform like Fortunejack, then I think its a much better alternative than to doing KYC on some other, new and unexperienced casino.
Rules on KYC are first ones I look for on gambling sites or on exchanges. We have a few now but I believe in future, many casinos and exchanges without KYC now will have it in future. If a platform has a vague rules on KYC, it is risky to use. Because you might lose money if you can not verify your identity successfully. For trusted platforms and if I plan to allocate big money on them for gambling or trading, I will complete KYC before I deposit and start trading or gambling.

Quote
KYC in itself is supposed to protect the casino legally, because it needs to follow regulations and it also protects the client/customer/player legally, in case there is a problem you can always prove the money is connected to your person.
KYC is necesscary to prevent money laundering and scam too. It is good to protect users and to clean the crypto area. It is not good for people who don't want to do KYC.w

Well in essence that is what I said. With KYC you do not need to worry about having to prove where the money came from and where it goes. I think we might see true decentralised online gambling casinos in the future or perhaps there already are a few in the world, but until then KYC will be the safest option to keep yourself and your clients safe.

In the future, decentralization will play a much bigger role and many casinos will adapt. Smart Contracts will be safer than KYC.

Remember the famous words "Don't trust, verify".
legendary
Activity: 2044
Merit: 1018
Not your keys, not your coins!
I can agree on the whole of this post. KYC does seem intimidating but when its demanded from a trustworthy gambling platform like Fortunejack, then I think its a much better alternative than to doing KYC on some other, new and unexperienced casino.
Rules on KYC are first ones I look for on gambling sites or on exchanges. We have a few now but I believe in future, many casinos and exchanges without KYC now will have it in future. If a platform has a vague rules on KYC, it is risky to use. Because you might lose money if you can not verify your identity successfully. For trusted platforms and if I plan to allocate big money on them for gambling or trading, I will complete KYC before I deposit and start trading or gambling.

Quote
KYC in itself is supposed to protect the casino legally, because it needs to follow regulations and it also protects the client/customer/player legally, in case there is a problem you can always prove the money is connected to your person.
KYC is necesscary to prevent money laundering and scam too. It is good to protect users and to clean the crypto area. It is not good for people who don't want to do KYC.w
legendary
Activity: 2282
Merit: 2057
A Bitcoiner chooses. A slave obeys.
Going through the KYC is not a big problem in itself. And in the case of freeing bonuses, it also seems realistic to me that Fortunejack asks for verification, especially because it concerns free spins. Otherwise, it would be very easy to create different accounts via a VPN or similar technology and thus convert free spins into money. This is then covered with the KYC. It's nice that Fortunejack gives away free spins, better than a deposit bonus in my opinion.

I can agree on the whole of this post. KYC does seem intimidating but when its demanded from a trustworthy gambling platform like Fortunejack, then I think its a much better alternative than to doing KYC on some other, new and unexperienced casino.

Free spins can still win money, and the flow of money is what is regulated, not the registration of an account itself. I would advice against using VPNs, they can be detected and you might encounter problems with VPN-unfriendly platforms in the future.

KYC in itself is supposed to protect the casino legally, because it needs to follow regulations and it also protects the client/customer/player legally, in case there is a problem you can always prove the money is connected to your person.
hero member
Activity: 1498
Merit: 506
Today I got an offer of 15 free spins there are at least 2 x 15 free spins that are ready to be claimed
When I claim the first bonus (15 free spins) and play it the other bonuses disappear? I should have claimed 2 times
I'm not sure it's an error but i wonder if you guys experience it too?

I have seen this many times. you can only choose one bonus. if you had two identical bonuses, then this is an error. But such an error is excluded by the rule that when one of the bonuses is activated, the others are also removed

In regards with the bonus system of fortunejack including the free spin. As already said by @Godzilliy, You can only activate 1 free spin at a time and complete the wagering requirements for the reward you get on it so that the bonus will be cleared on your promotion tab and move on the next free spin. Fortunejack free spin is different to other casino since there's a wagering requirements on the rewards so you can't fulfill the 2 wagering requirements at the same time for a 2 active free spin which is the reason for the error you encounter.

Ok I understand thanks guys , but today Fortunejack sent another 25 free spin I managed to take out $17 from 25 spins not bad  Smiley
Unfortunately all bonuses are in BTC we have to collect 4mbtc to withdraw even though we managed to collect 4mbtc  still have KYC applied
I know all bonuses won have to go through the KYC procedure.

Going through the KYC is not a big problem in itself. And in the case of freeing bonuses, it also seems realistic to me that Fortunejack asks for verification, especially because it concerns free spins. Otherwise, it would be very easy to create different accounts via a VPN or similar technology and thus convert free spins into money. This is then covered with the KYC. It's nice that Fortunejack gives away free spins, better than a deposit bonus in my opinion.
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
Today I got an offer of 15 free spins there are at least 2 x 15 free spins that are ready to be claimed
When I claim the first bonus (15 free spins) and play it the other bonuses disappear? I should have claimed 2 times
I'm not sure it's an error but i wonder if you guys experience it too?

I have seen this many times. you can only choose one bonus. if you had two identical bonuses, then this is an error. But such an error is excluded by the rule that when one of the bonuses is activated, the others are also removed

In regards with the bonus system of fortunejack including the free spin. As already said by @Godzilliy, You can only activate 1 free spin at a time and complete the wagering requirements for the reward you get on it so that the bonus will be cleared on your promotion tab and move on the next free spin. Fortunejack free spin is different to other casino since there's a wagering requirements on the rewards so you can't fulfill the 2 wagering requirements at the same time for a 2 active free spin which is the reason for the error you encounter.

Ok I understand thanks guys , but today Fortunejack sent another 25 free spin I managed to take out $17 from 25 spins not bad  Smiley
Unfortunately all bonuses are in BTC we have to collect 4mbtc to withdraw even though we managed to collect 4mbtc  still have KYC applied
I know all bonuses won have to go through the KYC procedure.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
Today I got an offer of 15 free spins there are at least 2 x 15 free spins that are ready to be claimed
When I claim the first bonus (15 free spins) and play it the other bonuses disappear? I should have claimed 2 times
I'm not sure it's an error but i wonder if you guys experience it too?

I have seen this many times. you can only choose one bonus. if you had two identical bonuses, then this is an error. But such an error is excluded by the rule that when one of the bonuses is activated, the others are also removed

In regards with the bonus system of fortunejack including the free spin. As already said by @Godzilliy, You can only activate 1 free spin at a time and complete the wagering requirements for the reward you get on it so that the bonus will be cleared on your promotion tab and move on the next free spin. Fortunejack free spin is different to other casino since there's a wagering requirements on the rewards so you can't fulfill the 2 wagering requirements at the same time for a 2 active free spin which is the reason for the error you encounter.
newbie
Activity: 51
Merit: 0
Today I got an offer of 15 free spins there are at least 2 x 15 free spins that are ready to be claimed
When I claim the first bonus (15 free spins) and play it the other bonuses disappear? I should have claimed 2 times
I'm not sure it's an error but i wonder if you guys experience it too?

I have seen this many times. you can only choose one bonus. if you had two identical bonuses, then this is an error. But such an error is excluded by the rule that when one of the bonuses is activated, the others are also removed
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
Today I got an offer of 15 free spins there are at least 2 x 15 free spins that are ready to be claimed
When I claim the first bonus (15 free spins) and play it the other bonuses disappear? I should have claimed 2 times
I'm not sure it's an error but i wonder if you guys experience it too?
hero member
Activity: 2730
Merit: 632
Of course citizenship will be out of the picture on restrictions since there’s no way to detect it unless they will force all the user to do KYC. AFAIK Russia is not allowed to play gambling in FJ since before the war. Are you using VPN before when playing on FJ? Although I feel too this kind of restrictions on some game provider, Even though my country is not listed in there restricted ares, I’m still having problem on opening some games especially bgaming which I can play before.
Even if your country is not restricted by sites, it is still possible that your country's government has put some gambling sites on the block list. It happened to me where some well known gambling sites I couldn't access without a VPN or if I didn't change my DNS. But so far I have not accessed and gambled using a VPN, it would be very risky for me especially if it was at a casino that prohibits users from using a VPN. Changing DNS is much more likely to break the block.

Their are some casino block our account for using this due to suspicious activities happened that's I also don't use VPN for accessing my accounts on any casino. So I guess we should not push to play on any casino blocked our country since there are so many casino available welcoming new players living on hardly gambling regulated countries. But still we need to choose those casino which doesn't have proper filtering any countries who have this law because some of them are scam and only want to welcome more player just to get more deposits on their platform.
Everything should really be legit check whether it is really worth to make out some deposits or not and speaking with VPN access then you are aware that it is mostly be prohibited which means
that make use of it with that risk behind on probabilities on experience some headaches or problems if your account is banned or blocked due to that certain reaon.
Changing DNS also might be that considerable yet i had tested out this method and this works.
legendary
Activity: 2758
Merit: 1228
Of course citizenship will be out of the picture on restrictions since there’s no way to detect it unless they will force all the user to do KYC. AFAIK Russia is not allowed to play gambling in FJ since before the war. Are you using VPN before when playing on FJ? Although I feel too this kind of restrictions on some game provider, Even though my country is not listed in there restricted ares, I’m still having problem on opening some games especially bgaming which I can play before.
Even if your country is not restricted by sites, it is still possible that your country's government has put some gambling sites on the block list. It happened to me where some well known gambling sites I couldn't access without a VPN or if I didn't change my DNS. But so far I have not accessed and gambled using a VPN, it would be very risky for me especially if it was at a casino that prohibits users from using a VPN. Changing DNS is much more likely to break the block.

Their are some casino block our account for using this due to suspicious activities happened that's I also don't use VPN for accessing my accounts on any casino. So I guess we should not push to play on any casino blocked our country since there are so many casino available welcoming new players living on hardly gambling regulated countries. But still we need to choose those casino which doesn't have proper filtering any countries who have this law because some of them are scam and only want to welcome more player just to get more deposits on their platform.
full member
Activity: 631
Merit: 154
Even if your country is not restricted by sites, it is still possible that your country's government has put some gambling sites on the block list. It happened to me where some well known gambling sites I couldn't access without a VPN or if I didn't change my DNS. But so far I have not accessed and gambled using a VPN, it would be very risky for me especially if it was at a casino that prohibits users from using a VPN. Changing DNS is much more likely to break the block.
I lived the same thing, it is really not that easy to predict which ones will be banned neither. Like I am not going to name them but there are few places in the crypto world that got banned and we can't play there, well I do, thanks to VPN, but they are banned whereas some other websites are not banned at all.

I do not know according to what the government bans some websites. Maybe it is about getting enough reports, if a website is reported long enough then they will get banned and that could be the main problem. However that is of course just a prediction and I do not know why, in the end just using VPN allows me to do whatever I want anyway.
legendary
Activity: 3262
Merit: 3675
Top Crypto Casino
Yggdrasil Spinnament



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legendary
Activity: 1974
Merit: 1150
Of course citizenship will be out of the picture on restrictions since there’s no way to detect it unless they will force all the user to do KYC. AFAIK Russia is not allowed to play gambling in FJ since before the war. Are you using VPN before when playing on FJ? Although I feel too this kind of restrictions on some game provider, Even though my country is not listed in there restricted ares, I’m still having problem on opening some games especially bgaming which I can play before.
Even if your country is not restricted by sites, it is still possible that your country's government has put some gambling sites on the block list. It happened to me where some well known gambling sites I couldn't access without a VPN or if I didn't change my DNS. But so far I have not accessed and gambled using a VPN, it would be very risky for me especially if it was at a casino that prohibits users from using a VPN. Changing DNS is much more likely to break the block.
hero member
Activity: 2786
Merit: 705
Dimon69
Today Fortunejack has stopped providing its services for players from Russia.
Where did you get the news from? Via Email?
Is it all game providers, or just some of them?

I just checked their prohibited territories, and the list hasn't been updated since November 19, 2020. All the other game providers do not prohibit players from the Russian Federation, except for evolution gaming.

Quote
Evolution Gaming -

Burma (Myanmar), China, Cuba, Curacao, Cyprus, Iran, Israel, Latvia, Turkey, Russian Federation, Sudan, Syria,United States of America, Australia, North Korea, Iran, Taiwan, South Africa, Canada, (British Columbia, Manitoba and Quebec Provinces).

Source: https://fortunejack.com/faq/prohibited-territories

Answer from tech support:
Russian IP address blocked for betting.
But clients with Russian citizenship will have no restrictions. You just can't use the site from restricted areas because it's prohibited by their license.

Of course citizenship will be out of the picture on restrictions since there’s no way to detect it unless they will force all the user to do KYC. AFAIK Russia is not allowed to play gambling in FJ since before the war. Are you using VPN before when playing on FJ? Although I feel too this kind of restrictions on some game provider, Even though my country is not listed in there restricted ares, I’m still having problem on opening some games especially bgaming which I can play before.
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