because i have a funds 62$ for months already and they didnt credit it to my account..
I encounter the same issue with sportsbet.io but their support is very helpful and they solve the issue and credit my fund manualy. But in FJ they will just answer you STRAIGHT that they cannot add the funds to my account...
I know it was my mistake because i didnt read the WHOLE terms and conditions before i use trx wallet.. Other site like stake.com before you deposit and copy other wallet there's a notice or reminder that they dont accept token etc.. But in FJ NOTHING, and when you made a mistake its 100% gone they don't give consideration and they WILL NOT HELP YOU TO SOLVE IT thats why sportsbet.io support is WAY better than FJ (based on my experience)
sorry for my english
Technically speaking they can recover it since Tron and Ethereum has same private because Tron is derive from Eth blockchain. The main issue was they will risk there hot wallet private just to recover your USDT since they will need to manually import it on Tron supported wallet. Each casino has different set of rules in regards to this matter since they put disclaimer on there deposit. Maybe an admin here will help you tho.
Thank you for your reply. You are correct each site have different rules.. but still it will all depend on them on how they treat their member specially for a verified member... I know not only me but some other also encounter this problem when it comes to deposit using other wallet in fortunejack because there is no reminder or NOTE when using other crypto like tron...so i am asking them to give a consideration about that... unless there's is a NOTE before you get the wallet address that TOKEN DEPOSIT IS NOT ALLOWED IN TRX/TRON..
They dont have any note/reminder or disclaimer when you use other crypto wallet like tron..... unlike in stake.com that you will read a reminder before you use the wallet......
and sad to say that when i speak with the chat support they will answer you directly WE HAVE NOTHING TODO ABOUT THAT IT IS IMPOSSIBLE TO ADD THE BALANCE.
or maybe i cannot accept the response of support because i encounter same scenario on sportsbet.io aside from i made a mistake on deposit they EVEN help me and credit my deposit Manually...
again sorry for my english. and appreciated your reply.