when using crypto on deposit this site lack of reminder before copying the wallet address....
Like me my experience was using TRX deposit... when you choose that crypto its just a plain wallet address... NO warning or instruction that they dont accept from ustd token to TRX tron.. I used paxful and when you do withdrawal to ETH or TRX once you placed the wallet address paxful automatically detect the network.... and my transfer was sent suuccesfuly to the TRX wallet address that was shown on my fortunejack wallet account..... and they will just answer you that they cannot credit my deposit...
In the first place there is NO reminder or instruction before you use the wallet address unlike other sports/casino site like sportsbet.io they have some text notes or precaution on every wallet that you will using because it is MONEY.... and fortunejack support answer we can do nothing for you deposit, infact they can do something if they want to... the funds arrive to the wallet address they given...
I am betting 20-200MBTC on every match on my betting history it so happen i am busy and didnt play anymore.. it's a disapointment return for this site.
this was the details
https://tronscan.io/#/transaction/bf85c429c76f2449cbb068cc03b286c884a651ffd299dcbcf194677a78cd1937and the TRX wallet they provided on my account was TNJsVW6NUHf9KuCPMFATbfavyec4yN58Re
it is disapointing..
(Sorry for my english)
you need to take a screenshot from your Fortunejack personal account. on which the address of the TRX will be visible.
+ add a link to the transaction in the blockchain
Be sure to contact technical support again. And make sure you understand correctly.
if the address for the deposit is really the same where you sent the TRX, then fortunejack must credit your balance with money. Even if this is not their address and they have some kind of mistake, these are not your problems.
If Fortunejack refuses to fund your account, then write a complaint. And try to involve the administration in the comment! So that fortunjack finally gets a red flag!
Because there is more and more fraud on their part! Fortunejack cancels winning bets and impudently throws players who have won large sums!
If you just complain in this thread, there will be no point.
Representative Fortunjek ignores this. And other users who just fill posts will quickly hide the negative comment.
I understand your point. When i contact them they show me the rules in their terms that they dont accept deposit on tron trx using usdt token.
Been using them before already using btc and its the first i use trx tron. Besides there is no rules or notes or reminder when u deposit dother crypto wallet. Looks like they are expecting member read the whole terms everyday or before using other crypto. Sportsbet is way more member friendly and guiding you until you are satisfied. Here in FJ they will answer you straight to the point we cannot add your deposit not even giving advise or any help.
It reminds me of their 5MBTC "NO DEPOSIT BONUS" I put patience to use it carefully to reach and complete the wager and made it up to 20MBTC. But suddenly there is a catch! YOU MUST DEPOSIT ATLEAST 5MBTC and make 5MBTC WAGER ON SLOTS TO GET YOUR BONUS. WORST PROMO EVER "NO DEPOSIT BONUS" BUT YOU CAN WITHDRAW OR CLAIM IT IF YOU DEPOSIT AND PLAY ON SLOTS. IT'S A BAIT BONUS PROMO 🤣🤣🤣🤣🤣🤣🤣
^^These type of small problems would barely ever scratch any casino so I doubt it would even matter. However, when the solution is too late because of something that is inherit in the casino then that is the real problem. Like let’s say we have freebet or whatever that is not credited right? I mean that is fine right? That could be done and even if not then it is usually not a big deal, but if you do not do it because during weekends there are less people working then it means if you have something urgent and you can't find people quick enough then it is going to be a bit of a problem.
This is why I keep saying that casinos should always be a real business with people in the office working at all times, 7/24, sure you can't make the same person working that much, lol, but you could get 3 people in shifts for support staff, hire 30 people, all 10 working in 8 hours shifts, and you could give them breaks and still be 7-8 people mostly in every day even when people are missing because of unexpected minimum 4-5 will there be even the worst days. That is very expensive but it would work the best.
You're all statement is good, but this is really expensive stuff which is not acceptable for many crypto related casinos because they have no luxury like we have in few fiat casinos where too many support staff members all day and 24/7 they can afford this all as their budget is mostly in Billions which is the big problem for crypto related as they are not big and good like them.
But still they need to increase some support staff for better service because sometimes it's very hectic, and many members don't like to wait for many days for solution.
For my own opinion expensive on expenses doesnt exist if you run a casino business.
Simple reason. House ALWAY win
When I play slots, I bet as little as possible per spin. Most of the time it's $0.10, and sometimes it's $0.80, but I don't remember if I ever bet $1, or more, per spin. Although most slots have limits, like around $10 per spin max, of course there are slots with higher max limits. For example, you can bet $50 per spin on Book of Dead, $100 on Danger High Voltage, and you can bet up to €200 on Space Wars by Netent. And you are right, with such high bets it's pretty much possible to lose all wagered money. That's why I'd recommend to make smaller bets. From my experience of wagering, you can lose 20%-25% of your money, but hardly more than that. 
