it seems player’s just assume they can say anything bad they want because they’re a member of the site, and it’s their privilege to vent while being upset, but I strongly recommend people to stop doing it, because this sets a bad precedent which is often repeated by other members of the site.
Also whenever we gamblers wager free or paid, we should understand and be prepared for two outcomes i.e. win or lose and then accept the outcome in a calm and composed manner, and not abuse the liberty given by the casino to vent after every loss.
Unfortunately online world is filled with haters. Right now not many people are happy with their lives because world is getting to a harder path, it was true before pandemic but afterwards it is even more true. Which is why I believe that we should not be focusing on something that comes from haters. They just do not have any other outlet, they can't just tell bad stuff to people's faces all the time, it would be either impolite and create an argument, or it could end even worse ways if you do that, but when you are sitting in front of your PC then you can hate all you want because nobody can do anything about it.
This is why I believe that we have so many people hating everything online, they are not even trolls, they just dish the hatred they have inside whenever they are online. Hopefully they will eventually feel happier, but with how the world is going, I doubt that could happen anytime soon.