@foundationdvcs since some time has passed since my previous reply[1], I was wondering if you guys had any opportunity to study/analyze the way that how an European customer pays for the fees for shipping to his/her address?
I've also took a look at your website and found that, besides the English language, there isn't an option to change the website language. As a way to penetrate in more markets - at least regarding information - have you considered hiring translators to increase the reach of your website? I might be biased on this one but there are a great quantity of good translators right here on bitcointalk[2].
Thanks for how much thought you've put into that! We haven't been able to address that yet, I'm opening an issue internally now to be sure it doesn't fall off our radar moving forward.
As far as translations, we are working on a complete rebuild of the site from the ground up, and translations are going to be much easier with the new approach. I'll be sure that website translations get captured in the spec as we build, and will reach out to translators (thanks for the link!) at that point. We're also planning on translating Envoy in the near term, but due to device memory constraints we likely won't add translations to Passport Batch 2.
We like to keep things a bit closer to the chest when it comes to roadmap, but rest assured we have big things on the software
and hardware front in 2023. Software is just over the horizon, hardware is advancing rapidly and we can't wait to show what we're working on to you all later this year.