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Topic: Free Condolence Bonuses to Betnomi exit scam victims - page 4. (Read 1002 times)

hero member
Activity: 1400
Merit: 674
It's good and bad I guess. While it looks like a nice gesture from your casino that some might appreciate, it's not really the trustdice team looking to be great and genuine. IMO you're trying to make your reputation look great by taking advantage of a shit situation. I don't love it, but I don't hate it. Maybe this brings you some gamblers.

I'd like to see you guys reverse your decision to ignore the scam accusations section, it's important to show the community you care about their thoughts and will fight scammers without feeling like you have to ignore a whole section and consider it a non issue.

Good luck with this promotion, you already know you'll probably have 1000 scammers try to get the bonus. I do not envy your support department over the next week or 2.
A no deposit bonus is killer in both way.
It's good when the system have good anti-fraud detecting system in placed.
It's bad when it become out of control. There are people who create bots and continue creating accounts to claim the bonus. I hope that's not the case for them because their customer support will verify the authenticity to check if the person is a Betnomi victim.
Maybe Cs will ask for concrete data as proof that they are victims of betnomi, maybe like a screenshot of the VIP account and their betnomi account balance that is still stuck in their account, I think Cs Trustdice is not that stupid in verifying whether someone is really a victim of Betnomi or not.

Btw, I would like to thank Trustdice for holding this event for Betnomi victims, I really still can't believe that Betnomi ended like this, I really witnessed that Betnomi had a long experience with us in this forum, what a regrettable tragedy.
legendary
Activity: 2800
Merit: 2736
Farewell LEO: o_e_l_e_o
Dear Betnomi victims,


Seeing what's happening, we feel there is something we should do to protect people's trust in the crypto iGaming industry, not only as a relatively successful crypto casino & sportsbook, but also as a beneficiary of this industry. Therefore, we have decided to offer a free bonus to all victims of Betnomi who still have funds stuck there. No deposit required.

We understand that some forum members might view this with skepticism, but what matters most to us is the feedback and well-being of those directly impacted.


Please understand that the bonus amount will be based on individual circumstances, and there will be wagering requirements. And as always, our website's terms and conditions apply.

We hope this gesture can help you during this challenging time. If you have any questions or concerns, don't hesitate to contact our Customer Support team or reply here.

Wishing you strength and relief in the face of adversity.


Best,
TrustDice Team
It's good and bad I guess. While it looks like a nice gesture from your casino that some might appreciate, it's not really the trustdice team looking to be great and genuine. IMO you're trying to make your reputation look great by taking advantage of a shit situation. I don't love it, but I don't hate it. Maybe this brings you some gamblers.

I'd like to see you guys reverse your decision to ignore the scam accusations section, it's important to show the community you care about their thoughts and will fight scammers without feeling like you have to ignore a whole section and consider it a non issue.

Good luck with this promotion, you already know you'll probably have 1000 scammers try to get the bonus. I do not envy your support department over the next week or 2.
A no deposit bonus is killer in both way.
It's good when the system have good anti-fraud detecting system in placed.
It's bad when it become out of control. There are people who create bots and continue creating accounts to claim the bonus. I hope that's not the case for them because their customer support will verify the authenticity to check if the person is a Betnomi victim.
legendary
Activity: 2492
Merit: 1145
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
Interesting way of getting people onboard by using a competitors fall-out from its "little problem". But business wise I think it would have less effect than expected because the customers of Betnomi need to recover financially and emotionally from their loss. Anyway, well played from the marketing team that is attentive to the market.
Honestly, i think its demeaning to refer to the fallout of betnomi as "little problem", several people lost tens of thousands of dollars in this mate, its not a little problem, so maybe we should not refer to it as such, i have an account on betnomi, its by luck that I don't have a balance there, i just can only imagine what i will be feeling like right now if i had a balance there and lost it, while i still have about a thousand dollars stuck on Bkex exchange while they've disabled withdrawals for going to three months now.

This move by Trustdice is nothing out of the ordinary, its solely for business purposes, nothing more, any user who benefits from the so called bonus will have to meet a wager requirement, which means they can either lose half or lose all, only the lucky ones are going to make any profit off this.
Imagine more if betnomi has high rollers outside of this forum, hundred of thousands might not be enough. This is why it is important to not leave any balance even on your trusted casino because something like this might happen again and yeah it's disastrous if you are a victim. Luckily not that much members here became a scam victim. To be honest, after hearing the news about betnomi site down, I expect at least fifty members to complain here but yeah we only seen less than that.
legendary
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform
Interesting way of getting people onboard by using a competitors fall-out from its "little problem". But business wise I think it would have less effect than expected because the customers of Betnomi need to recover financially and emotionally from their loss. Anyway, well played from the marketing team that is attentive to the market.
Honestly, i think its demeaning to refer to the fallout of betnomi as "little problem", several people lost tens of thousands of dollars in this mate, its not a little problem, so maybe we should not refer to it as such, i have an account on betnomi, its by luck that I don't have a balance there, i just can only imagine what i will be feeling like right now if i had a balance there and lost it, while i still have about a thousand dollars stuck on Bkex exchange while they've disabled withdrawals for going to three months now.

This move by Trustdice is nothing out of the ordinary, its solely for business purposes, nothing more, any user who benefits from the so called bonus will have to meet a wager requirement, which means they can either lose half or lose all, only the lucky ones are going to make any profit off this.
legendary
Activity: 2366
Merit: 1624
Do not die for Putin
Interesting way of getting people onboard by using a competitors fall-out from its "little problem". But business wise I think it would have less effect than expected because the customers of Betnomi need to recover financially and emotionally from their loss. Anyway, well played from the marketing team that is attentive to the market.
copper member
Activity: 517
Merit: 92
TrustDice Official Rep

We don't give new signups anything like what we are offering here. A bonus of this format is typically available only for VIP players in fact.

Are you giving the bonus to VIP players only ? The VIP players at trust dice ? OR Betnomi ?  Huh



No. What I meant was this type of bonus is typically reserved for VIPs only, per industry norms. And now we made it available to Betnomi victims regardless of their history on our site, and free of charge.

I see there are tons of ways to read our words wrong, so I m gonna restrain myself from correcting misinterpretations here over and over again.

If you are a Betnomi victim, we encourage you to follow the above-mentioned steps to claim your Condolence Bonus for free. If you are not a Betnomi victim, we'd deeply appreciate if you can read through our first post before commenting.


Thank you and best regards,
TrustDice Team
hero member
Activity: 2814
Merit: 618
Leading Crypto Sports Betting & Casino Platform
To receive the bonus, we kindly ask you to follow these steps
  • Step 1: If you don't already have an account with us, please sign up on TrustDice.
  • Step 2: Reach out to our Customer Support via live chat and let them know that you are a victim of Betnomi.
  • Step 3: Our Customer Support team will guide you through the process.
  • Step 4: Once validated, you will receive the bonus, and we sincerely hope it brings you some relief.
I am very curious that how Trust Dice team can verify information from new users who want to claim bonuses.

Screenshots mean nothing and I even don't know Betnomi users can log in their accounts today to make screenshots.

On-chain transaction tax can be submitted by new users but it is not enough to verify they are victims of Betnomi scam exit.

Trust Dice team are doing great things to heal the pain of Betnomi users but I hope that the team generosity will not be abused by cheaters who want to say they are Betnomi victims while they are not.

Well there need to be a way to proof that you are a Betnomi victim otherwise everyone will jump in this train and try to claim the bonuses. I hope that Trust Dice team should implement some steps so that this initiative is not abused by some evil minded brains.
How would you validate that the person is genuine affected on Betnomi platform ?

We don't give new signups anything like what we are offering here. A bonus of this format is typically available only for VIP players in fact.

Are you giving the bonus to VIP players only ? The VIP players at trust dice ? OR Betnomi ?  Huh
copper member
Activity: 517
Merit: 92
TrustDice Official Rep
another point that I keep asking myself is the following: how would this condolence bonus be different from the bonuses that your casino has been giving out regularly, when I talk about the bonus that your casino has been giving out regularly I am talking about the sign-up bonus that seems to me to have been removed and if was removed and why was it not viable both financially and in controlling abusers, Deposit bonus and Custom bonus? because when we look at it from another angle I see the following, and that when a person is given a bonus by the casino there are always requirements that the casino places so that the person can claim the bonus,
We don't give new signups anything like what we are offering here. A bonus like this, of this format is usually available only for VIP players in fact.
legendary
Activity: 2814
Merit: 1192
Step 1: If you don't already have an account with us, please sign up on TrustDice.

This reads a bit like "we're sorry that you've had your car stolen, have you considered buying a new BMW? We have a discount for people like you" Cheesy

Great to see someone knows how to capitalize on unfortunate events. Like the good old grave-digger offering services while the body hasn't gone cold yet, but who am I to tell them how to run a business, right?
copper member
Activity: 517
Merit: 92
TrustDice Official Rep
Thank you all again, for all your kind words and positive feedback Smiley


But let's hear more from them as the question of the verification process remains unanswered.

I have discussed this already but allow me to reiterate it one last time:

We have designed a sophisticated set of metrics to handle this no access situation of Betnomi. This took us a while to contemplate. What I can tell you all is that a legit victim of Betnomi will 100% have at least some of the required proofs.

I m sorry but I can't disclose the specifics of such metrics publicly because doing that will be equal to tipping off abusers.


The fact that it's still guided by the wagering requirement rules means it still requires gamblers to gamble their money.

let's imagine for example that a person deposits 100$ in your casino And your casino gives 200$ sign-up bonus, but put requirement that the person must play 10x with the deposit to be able to withdraw the bonus.
this is something that many casinos have been doing, now let's imagine that your casino is giving a condolence bonus worth 200$ to all who were victims of Betnomi who made a deposit of 100$ but to be able to withdraw the bonus they would also have to play until 5X of the amount deposited, although on paper there is a reduction in the requirement, it is still not something that helps anyone who lost money on Betnomi, it would only make people lose even more.

I have made it very clear, and for multiple times, that this bonus is free for Betnomi victims (It was in fact the first word of the subject of this thread). OK, let me highlight it again one last time: No, this bonus doesn't require a Betnomi victim to deposit at all. And the steps in the initial post have also made it very clear how the process works, which doesn't involve a step of depositing.
hero member
Activity: 2268
Merit: 789
         -     It's just funny that a team from another casino here in crypto gambling took a step just to somehow give relief to the gamblers who became victims of Betnomi. I rarely see an offer like this that does not require a deposit, instead they can immediately play with a bonus right away.

Isn't it like Trustdice is making a sacrificial offer for the victims of betnomi? Maybe later you will be exploited by the Trustdice team because of what you said. And as for betnomi it's just sad because after several years of staying here in the crypto space it ended up in this situation and many were affected.

This is more of a legitimate move for their gambling company to offer bonuses to betnomi victims. Since almost all of the betnomi victims are now looking for a new gambling website, this is the perfect opportunity for Trust Dice to enter the scene and provide bonuses for them.

At the end, the amount of profit would outweigh the bonuses given away. Like what most have mentioned, this is a win-win situation for both the players and the gambling company itself.

It just saddens me to see another gambling company be dominated by green and scam their loyal members after everything they have wagered. I guess nothing is truly safe in the internet and crypto sphere in the long run.
hero member
Activity: 462
Merit: 767
Instant cryptocurrency exchange with own reserves!
I didn't see any scam accusations created after Betnomi went down, except for some members reporting to Icopress that they had money in Betnomi.

If Betnomi pays me my money, I will gladly give you $150 (although my records show that you were not credited $50).

Quote


So, I am curious how many players will report being victims of the Betnomi exit scam. I am a player of Betnomi as well, but I did not have a balance there. Moreover, I am curious about your verification process.
hero member
Activity: 2926
Merit: 657
No dream is too big and no dreamer is too small
How come we can provide evidence of our balance stuck in there if the casino is already not accessible for us to screenshot our balance. I doubt someone here take a screenshot of balance regularly after playing in the casino.

I think it's hard to verify if we cannot access our account anymore, so the verification process of Trustdice might not be based on our balance since it's impossible to provide that. I'm guessing it's probably just an interview procedure, and if you can pass the interview, you'll be entitled to the bonus.

The fact that it's still guided by the wagering requirement rules means it still requires gamblers to gamble their money. Actually, it doesn't help a lot for those who have been victims of scams. However, I admire what Trustdice did; at least with this gesture, they are thinking of helping the victims.

But let's hear more from them as the question of the verification process remains unanswered.
sr. member
Activity: 966
Merit: 306
To receive the bonus, we kindly ask you to follow these steps
  • Step 1: If you don't already have an account with us, please sign up on TrustDice.
  • Step 2: Reach out to our Customer Support via live chat and let them know that you are a victim of Betnomi.
  • Step 3: Our Customer Support team will guide you through the process.
  • Step 4: Once validated, you will receive the bonus, and we sincerely hope it brings you some relief.
I am very curious that how Trust Dice team can verify information from new users who want to claim bonuses.

Screenshots mean nothing and I even don't know Betnomi users can log in their accounts today to make screenshots.

On-chain transaction tax can be submitted by new users but it is not enough to verify they are victims of Betnomi scam exit.

Trust Dice team are doing great things to heal the pain of Betnomi users but I hope that the team generosity will not be abused by cheaters who want to say they are Betnomi victims while they are not.
copper member
Activity: 517
Merit: 92
TrustDice Official Rep
Trustdice is one of the casino here that has a high wagering requirements for the deposit. I think they prepared same requirements on this bonus too because they are still business

For the sake of clarity, allow me to highlight that TrustDice only has x5 wager requirement for the 1st deposit of a new player. There isn't any WR on the other deposits. I argue this requirement is a lot favorable than many other crypto casinos who demand WR on all deposits. (This isn't the topic of this thread though)

I believe this has been clarified with the author of that specific post. Unfortunately it wasn't seen by many others who still got the idea wrong.
hero member
Activity: 2954
Merit: 796

- what will be the bonus value

- what are the requirements to claim the bonus

I doubt that they will disclose information here since they should put this to the OP if they really want to tell this information. They already mention that the bonus value is on case to case basis which means there’s no definite valute and probably they will must match the balance or something that stuck on the Betnomi account.

The requirements and other details doesn’t need to be public or known if you are not one of the victim since we are not the target user of this thread. Just ignore this thread if you are not a victim or contact the provided contact information if you are a claimant for this bonus.

Trustdice is one of the casino here that has a high wagering requirements for the deposit. I think they prepared same requirements on this bonus too because they are still business
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
many people have already commented on things like you would do to find out about who were victims of this scam case involving Betnomi, I keep wondering about the following: if the number of people who came to this forum complaining that they have funds trapped in Betnomi is a number very small number of people, I even risk saying that there were less than 10 people who came to complain, and I didn't see many old members saying that they have funds trapped in Betnomi, so how did you come to the conclusion that there could be many people who were victims here from Betnomi to the point of creating this condolence bonus?

another point that I keep asking myself is the following: how would this condolence bonus be different from the bonuses that your casino has been giving out regularly, when I talk about the bonus that your casino has been giving out regularly I am talking about the sign-up bonus that seems to me to have been removed and if was removed and why was it not viable both financially and in controlling abusers, Deposit bonus and Custom bonus? because when we look at it from another angle I see the following, and that when a person is given a bonus by the casino there are always requirements that the casino places so that the person can claim the bonus, let's imagine for example that a person deposits 100$ in your casino And your casino gives 200$ sign-up bonus, but put requirement that the person must play 10x with the deposit to be able to withdraw the bonus.

this is something that many casinos have been doing, now let's imagine that your casino is giving a condolence bonus worth 200$ to all who were victims of Betnomi who made a deposit of 100$ but to be able to withdraw the bonus they would also have to play until 5X of the amount deposited, although on paper there is a reduction in the requirement, it is still not something that helps anyone who lost money on Betnomi, it would only make people lose even more. so it would be good if you gave all the details in this thread, such as:

- what will be the bonus value

- what are the requirements to claim the bonus
legendary
Activity: 2758
Merit: 1228

Betnomi's departure from this business has made the victim lose a lot of money too. For that, Trustdice has come to provide assistance, although there may be some people who will perceive it as seeking sensation or profit from the victim's loss, but behind that, appreciation must still be given because of Trustdice's good intentions, even though so other casinos should also help to repair the good name of all crypto casinos in this forum.

Who knows other casinos may be planning something to help those victims. It's actually not that easy as scammers would try to take advantage of this situation. I am certain Trust dice team have created a mechanism to identify those affected by Betnomi. It is a possibility that other casinos might be working on the same mechanism. Still, it is not that easy and in that sense such a good gesture by Trust dice should be appreciated.

If there's a huge bonus given on their first deposit then maybe they are aftering something, but if this is just given for marketing purposes then its great action for them to gain gamblers out of those people who use to gamble at that casino. Existing victim should be careful since maybe there are other casino will take advantage on this situation and try to lure them and possibly hit the same scenario again.
hero member
Activity: 2156
Merit: 803
Top Crypto Casino

Betnomi's departure from this business has made the victim lose a lot of money too. For that, Trustdice has come to provide assistance, although there may be some people who will perceive it as seeking sensation or profit from the victim's loss, but behind that, appreciation must still be given because of Trustdice's good intentions, even though so other casinos should also help to repair the good name of all crypto casinos in this forum.

Who knows other casinos may be planning something to help those victims. It's actually not that easy as scammers would try to take advantage of this situation. I am certain Trust dice team have created a mechanism to identify those affected by Betnomi. It is a possibility that other casinos might be working on the same mechanism. Still, it is not that easy and in that sense such a good gesture by Trust dice should be appreciated.
hero member
Activity: 3150
Merit: 937
I view this gesture as a form of cold-blooded marketing, rather than something which was made out of altruism and kindness. Grin
1.Free bonuses with wagering requirements aren't such a big deal in the gambling industry. Almost every casino nowadays offers a free bonus with a wagering requirement.
2.Nothing in this world comes for free. When you get something for free, this means that you are the product.
Don't get me wrong. I'm not criticizing this marketing move. I view it as an interesting attempt to gather the customers of a competitor, which turned out to be an exit scam. Good luck with gathering more Betnomi gamblers.
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