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Topic: Free Condolence Bonuses to Betnomi exit scam victims - page 6. (Read 962 times)

hero member
Activity: 2044
Merit: 877
Leading Crypto Sports Betting and Casino Platform
Dear Betnomi victims,

This is TrustDice team. We hope this message finds you well during these difficult moments. It's disheartening to hear about the Betnomi exit scam(Source1, Source2), but we want you to know that you have our support.

Seeing what's happening, we feel there is something we should do to protect people's trust in the crypto iGaming industry, not only as a relatively successful crypto casino & sportsbook, but also as a beneficiary of this industry. Therefore, we have decided to offer a free bonus to all victims of Betnomi who still have funds stuck there. No deposit required.

We understand that some forum members might view this with skepticism, but what matters most to us is the feedback and well-being of those directly impacted.

To receive the bonus, we kindly ask you to follow these steps
  • Step 1: If you don't already have an account with us, please sign up on TrustDice.
  • Step 2: Reach out to our Customer Support via live chat and let them know that you are a victim of Betnomi.
  • Step 3: Our Customer Support team will guide you through the process.
  • Step 4: Once validated, you will receive the bonus, and we sincerely hope it brings you some relief.

Please understand that the bonus amount will be based on individual circumstances, and there will be wagering requirements. And as always, our website's terms and conditions apply.

We hope this gesture can help you during this challenging time. If you have any questions or concerns, don't hesitate to contact our Customer Support team or reply here.

Wishing you strength and relief in the face of adversity.


Best,
TrustDice Team
I hate it when people discredit the good deed just cause it came from an enterprise. I've been seeing comments in here talking about how "this tactic is taking advantage of people that have lost on the Betnomi exit scam" like dude this is more than what most of you guys would do to people that lost their money in there. Nobody even offered some form of assistance when Betnomi's in the talks the past few weeks because of their shady behavior prior to them dipping and now you're discrediting the condolence bonus just because it came from an enterprise? That's just low guys.

Best we could do is offer more help to people who helped and are in need of help especially since Betnomi's got a good standing and trust network in this forum for a while until they did this, so for sure there are a lot of victims. Pass this info along, start your own campaign to help the victims, be part of the change not someone who's against it.
hero member
Activity: 2954
Merit: 725
Top Crypto Casino
Impressive. While I do think that this is going to be a lot of work on your end since you'll be asking some proof and as well as you'll be requiring these claimants with a certain wager. I guess you've made this plan well and prepared that you're expecting a lot of inquiries claiming that they've got funds stuck there and can no longer take it. Well, I'm not going to be curious about the process you'll do as it shouldn't really be disclosed and it has got nothing to do with me since I'm not a victim as well. I think that this gesture will also give the idea to the other casinos that they'd also do this type of promotion to get more of those gamblers go each of you and have that benefit. While those victims, real ones, will think of the same thing as well. Good luck though, there will be a sure bombardment on your chat support asap.
legendary
Activity: 3094
Merit: 1127
It's good and bad I guess. While it looks like a nice gesture from your casino that some might appreciate, it's not really the trustdice team looking to be great and genuine. IMO you're trying to make your reputation look great by taking advantage of a shit situation. I don't love it, but I don't hate it. Maybe this brings you some gamblers.

I'd like to see you guys reverse your decision to ignore the scam accusations section, it's important to show the community you care about their thoughts and will fight scammers without feeling like you have to ignore a whole section and consider it a non issue.

Good luck with this promotion, you already know you'll probably have 1000 scammers try to get the bonus. I do not envy your support department over the next week or 2.

Yes, its a good gesture but i do agree into those points that you have said that taking up some advantage on some shit situation just to make your platform having that kind of marketing on making out exposure which
we can really be able to see the other side if we are really that too meticulous on seeing things but if this turns out to be that totally having no intent then its really a win-win situation for them and just like
on what others been questioning out that how they would be able to validate those users who would really be claiming on having a Betnomi account and having those locked up funds?
Same as yours, im already anticipating that they are getting lots of PM's now about such claims and trying out to abuse that bonus. If they are prepared since its been mentioned
above then it wont really be that an issue or something that we would be worried upon.
legendary
Activity: 3584
Merit: 4420
Dear Betnomi victims,


Seeing what's happening, we feel there is something we should do to protect people's trust in the crypto iGaming industry, not only as a relatively successful crypto casino & sportsbook, but also as a beneficiary of this industry. Therefore, we have decided to offer a free bonus to all victims of Betnomi who still have funds stuck there. No deposit required.

We understand that some forum members might view this with skepticism, but what matters most to us is the feedback and well-being of those directly impacted.


Please understand that the bonus amount will be based on individual circumstances, and there will be wagering requirements. And as always, our website's terms and conditions apply.

We hope this gesture can help you during this challenging time. If you have any questions or concerns, don't hesitate to contact our Customer Support team or reply here.

Wishing you strength and relief in the face of adversity.


Best,
TrustDice Team
It's good and bad I guess. While it looks like a nice gesture from your casino that some might appreciate, it's not really the trustdice team looking to be great and genuine. IMO you're trying to make your reputation look great by taking advantage of a shit situation. I don't love it, but I don't hate it. Maybe this brings you some gamblers.

I'd like to see you guys reverse your decision to ignore the scam accusations section, it's important to show the community you care about their thoughts and will fight scammers without feeling like you have to ignore a whole section and consider it a non issue.

Good luck with this promotion, you already know you'll probably have 1000 scammers try to get the bonus. I do not envy your support department over the next week or 2.





legendary
Activity: 3122
Merit: 1171
I would advise scammers to think twice before wasting time forging fake proofs for our bonus! We are prepared.

Well, you told them! That's for sure! Smiley

If you take some notes I would like to see some stats in the end, how many people step forward, and how many of them got "approved for bonus".

It's a funny thing, but I still don't see many complaints about the Betnomi exit scam... like they had just a few players with some balance there (and that is a bit in question).

hero member
Activity: 1022
Merit: 667
Leading Crypto Sports Betting & Casino Platform
This a good move from trustdice team to compensate victim of competitor who pulled an exit one on there customer indeed we have recorded a lot of complains from members of the forum who are victims of the exit crisis by betnomi.

But then I am curious to know,  how do your team intend to verify who the real victims of the betnomi scams are and how do you intend to verify they identity?
sr. member
Activity: 742
Merit: 282
         -     It's just funny that a team from another casino here in crypto gambling took a step just to somehow give relief to the gamblers who became victims of Betnomi. I rarely see an offer like this that does not require a deposit, instead they can immediately play with a bonus right away.

Isn't it like Trustdice is making a sacrificial offer for the victims of betnomi? Maybe later you will be exploited by the Trustdice team because of what you said. And as for betnomi it's just sad because after several years of staying here in the crypto space it ended up in this situation and many were affected.
hero member
Activity: 658
Merit: 519
Leading Crypto Sports Betting & Casino Platform
What a good gesture from the Trust  dice team to compensate the victims of Betnomi with free bonuses. I don't think that this is a way to lure people into betting in their platform because it is the affected victims choice to  accept the bonuses or not. To use the casino or not,it is left for the victims to decide themselves.

Trust dice is trying to make victims not feel that bad on their loss and towards online gambling platform. Affected Gamblers who still appreciate the kind gesture of Trust dice offers can also become their customers, because this shows that Trust dice put their customers into consideration, if they can do this to other gamblers using Betnomi site for gambling.
copper member
Activity: 508
Merit: 90
TrustDice Official Rep
Hi everyone,

Your assistance and initiative to aid the Betnomi exit scam victims are much appreciated. Your kind act of providing a free bonus to those affected is admirable and will definitely bring some comfort during this difficult time. Your activities demonstrate a responsible attitude, which is crucial for maintaining public confidence in the crypto iGaming sector. I hope that our initiative provides solace and aids in restoring faith in the sector. I'm sending you and the victims courage and perseverance as you face this challenge.
This is very nice of the trust dice team. At this moment when other casinos would be wanting to take advantage of this opportunity to get members to register and fund their account but trust dice casino is giving free bonus for the betnomi victim. This is a good one and should not be taken for granted by anybody.
If you look at it from a positive side, maybe this is a good intention and very good to be appreciated in order to maintain the trust of the users of this forum about online crypto casinos that have been trusted by the forum community, I know your good intentions
I'm also not a victim, but it seems that is a good deed on your end. And it could be a win-win for you, as you can get the Betnomi users on your side.
Thank you for all your kind words and encouragement!


Below I will answer some of your questions.

How come we can provide evidence of our balance stuck in there if the casino is already not accessible for us to screenshot our balance. I doubt someone here take a screenshot of balance regularly after playing in the casino.
However, not sure how can you validated if they are a victim of Betnomi? do they need to submit some proof like screenshot?
But for those who haven't had that proof, can they still take advantage of the free condolence bonus from you?
My major concern is this, how would the trust dice team be able to conduct such exercise without facing challenges of giving bonus to people who would disguise themselves with the motive of coming to get the bonus when they are not eligible for it.

We have designed a sophisticated set of metrics to handle this no access situation of Betnomi. This took us a while to contemplate. What I can tell you all is that a legit victim of Betnomi will 100% have at least some of the required proofs. I would advise scammers to think twice before wasting time forging fake proofs for our bonus! We are prepared.


Btw this is a nice initiative to help victim but please wagering requirements should be very fair for the victim or else this is just a regular promotion to lure victim to your casino.
Based on the proofs we receive, we will do our best to provide higher and less restrictive bonus to those with legit proofs, as far as being allowed by our Risk Management team. But for those non-victim scammers who attempt to abuse our good faith, we will deny offering bonus. For those with proofs sitting in between, we will still try to offer bonuses  for the benefit of doubt, but it will has more restrictions.


I doubt that they can benefit on it since this bonus might be abused by those users that will claim that they are Betnomi players. I’m not sure on how they will validate all the claim but I’m sure they have some method which they need to be discreet to avoid abuse.
Well, unfortunately, this is what crypto industry always looks like and there are always abusers/scammers. What we can do is try to spot them out based on our knowledge and knowhow.


Can you explain what this trustdice validation means how exactly?
If you are asking us to now trust you and perform account verification, send you all our personal information, trust you instead of betnomi, send you coins, and all that just to receive a bonus, than no thank you  Tongue
I think I only had few dollars left on Betnomi so I am not really affected by them shutting down, but I hear they didnt pay promised money to other people.
Oh, no that's not KYC and we will not ask for your ID card. It is just some proofs that an actual Betnomi victim will very likely have. They will help us to validate if an applicant is truly a victim of Betnomi exit scam, or some pathetic abuser who's trying to take advantage of someone's loss.


Thank you all again.

TrustDice Team
legendary
Activity: 1610
Merit: 1127
Your assistance and initiative to aid the Betnomi exit scam victims are much appreciated. Your kind act of providing a free bonus to those affected is admirable and will definitely bring some comfort during this difficult time. Your activities demonstrate a responsible attitude, which is crucial for maintaining public confidence in the crypto iGaming sector. I hope that our initiative provides solace and aids in restoring faith in the sector. I'm sending you and the victims courage and perseverance as you face this challenge.

the very best, Cool
sr. member
Activity: 728
Merit: 421
This is very nice of the trust dice team. At this moment when other casinos would be wanting to take advantage of this opportunity to get members to register and fund their account but trust dice casino is giving free bonus for the betnomi victim. This is a good one and should not be taken for granted by anybody.
My major concern is this, how would the trust dice team be able to conduct such exercise without facing challenges of giving bonus to people who would disguise themselves with the motive of coming to get the bonus when they are not eligible for it.

I will suggest they communicate with the betnomi team to get proper statistics of the affected members so as to facilitate the process without any challenge. If the need be, both parties should be able to give out codes to each member affected while trust dice holds such codes in their custody that any one who provides a code will be checked in and possibly all the details would be seen  with the amount of funds held. I think this opinion would work out fine to reduce the rate at which cheaters  invade and abuse the process.
hero member
Activity: 1246
Merit: 560
Bitcoin makes the world go 🔃
However, not sure how can you validated if they are a victim of Betnomi? do they need to submit some proof like screenshot?

Probably, Trustdice will need proof such as an email for the deposit notification that recently made before the closure and they will classified compensation base on the amount of bankroll of each player made on Betnomi.

But for those who haven't had that proof, can they still take advantage of the free condolence bonus from you?

I doubt that they can benefit on it since this bonus might be abused by those users that will claim that they are Betnomi players. I’m not sure on how they will validate all the claim but I’m sure they have some method which they need to be discreet to avoid abuse.
legendary
Activity: 2002
Merit: 1255
Logo Designer ⛨ BSFL Division1
Step 4: Once validated, you will receive the bonus, and we sincerely hope it brings you some relief.
Can you explain what this trustdice validation means how exactly?
If you are asking us to now trust you and perform account verification, send you all our personal information, trust you instead of betnomi, send you coins, and all that just to receive a bonus, than no thank you  Tongue
I think I only had few dollars left on Betnomi so I am not really affected by them shutting down, but I hear they didnt pay promised money to other people.
legendary
Activity: 2296
Merit: 1038
Leading Crypto Sports Betting & Casino Platform
If you look at it from a positive side, maybe this is a good intention and very good to be appreciated in order to maintain the trust of the users of this forum about online crypto casinos that have been trusted by the forum community, I know your good intentions, but it seems a bit difficult to provide a screenshot for the victim's balance to your service support because maybe this will be considered inappropriate in the eyes of other gamblers.

Without reducing respect as gamblers, we may be grateful because you have good intentions to help victims of Betnomi, but apart from this, think again about making this bonus for victims, because in the end all of the current victims may still survive and believe that their site will back so haven't seen so many reports of missing money at betnomi, but some have been seen in public but I don't think they will be interested in the bonuses you offer.  Wink
hero member
Activity: 2842
Merit: 772
I'm also not a victim, but it seems that is a good deed on your end. And it could be a win-win for you, as you can get the Betnomi users on your side.

However, not sure how can you validated if they are a victim of Betnomi? do they need to submit some proof like screenshot?

But for those who haven't had that proof, can they still take advantage of the free condolence bonus from you?
legendary
Activity: 2226
Merit: 1049
Leading Crypto Sports Betting & Casino Platform
Great one from TrustDice,
But forgive me if i sound a bit non enthusiastic with the bonus offer, with the wager requirement that accompany this bonus, i bet this is just you guys disguising a bonus to gain new customers to your casino and as well make some money off the betnomi victims, I understand you guys run a business and not a charity organization, and its up to you guys to do your stuff in a way you think is best for your business, but please don't mock the victims of the betnomy exit scam,
you could have still launched this bonus without using the betnomy victims as the primary focus/target, but if you really wanna help them, then do so without the wager requirement, since i believe you guys must already have a system in place through which you can verify that anybody applying for the bonus truly lost money on betnomy, with such system , there is no way the bonus can be abused, there is no need for the wager requirement, except like i said before, you guys just want to make money off the victims .

Anyways, this is just my opinion, fortunately, I am not a victim, but i am just stating what i think.
copper member
Activity: 2758
Merit: 1163
Leading Crypto Sports Betting & Casino Platform
How come we can provide evidence of our balance stuck in there if the casino is already not accessible for us to screenshot our balance. I doubt someone here take a screenshot of balance regularly after playing in the casino.

And what kind of compensation you will give to the victim and what kind of circumstances for the classification of bonus. I think making your offer in public is much better and just provide a tier system to measure how you categorize bonus on each victim instead of having this discreet offer. Btw this is a nice initiative to help victim but please wagering requirements should be very fair for the victim or else this is just a regular promotion to lure victim to your casino.
copper member
Activity: 508
Merit: 90
TrustDice Official Rep
Dear Betnomi victims,

This is TrustDice team. We hope this message finds you well during these difficult moments. It's disheartening to hear about the Betnomi exit scam(Source1, Source2), but we want you to know that you have our support.

Seeing what's happening, we feel there is something we should do to protect people's trust in the crypto iGaming industry, not only as a relatively successful crypto casino & sportsbook, but also as a beneficiary of this industry. Therefore, we have decided to offer a free bonus to all victims of Betnomi who still have funds stuck there. No deposit required.

We understand that some forum members might view this with skepticism, but what matters most to us is the feedback and well-being of those directly impacted.

To receive the bonus, we kindly ask you to follow these steps
  • Step 1: If you don't already have an account with us, please sign up on TrustDice.
  • Step 2: Reach out to our Customer Support via live chat and let them know that you are a victim of Betnomi.
  • Step 3: Our Customer Support team will guide you through the process.
  • Step 4: Once validated, you will receive the bonus, and we sincerely hope it brings you some relief.

Please understand that the bonus amount will be based on individual circumstances, and there will be wagering requirements. And as always, our website's terms and conditions apply.

We hope this gesture can help you during this challenging time. If you have any questions or concerns, don't hesitate to contact our Customer Support team or reply here.

Wishing you strength and relief in the face of adversity.


Best,
TrustDice Team
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