Topic: Free Condolence Bonuses to Betnomi exit scam victims (Read 999 times)

Healing process? I dont think so but rather i do see this to be some sort of catching up the users via showing that they are really that being concern to those people who are been that affected.
They are really that trying out to hook those users who might really be that transferring to trust dice on the time that they would be getting those bonuses but of course this isnt something
that precise or true which we dont know if the intent behind this kind of action is really just that showing that sympathy but of course they cant really just give out something
without having in return on which it would really be that so understandable and something that could be see on whats their intent into this which its pretty obvious.
If they are really just giving off those bonuses for those victims really or having no plans or intents then its good.

Kudos to Trustdice for making a humble contribution to the healing process of the scam victims!

Its not rare to see someone fall victim to an exit scam, especially in the realm of cryptocurrency. But one does rarely see anyone trying to help the victims out with their own money. I hope you guys gain some new gamblers from this bonus event. As one poster above me already mentioned, it is indeed a win/win situation both for your casino as well as the scam victims.

Hopefully this bonus event will serve as a reminder to other casinos, that gamblers are only human as well.

I'm guessing it's just a marketing strategy, although it's not easy to reward people who've been victims of an exit scam from another project but winning them over by making provisions for them, no matter how small it is, is a good marketing strategy and the victims shouldn't expect much as its not their legal right except they suspect that they are the team behind the exit scam.

Hi All,

Thank you for the support of Bitcointalk community on this initiative of ours.

Over the past months we have received dozens of applications and we have offered free bonuses to 90% of them. Many of them have stayed with TrustDice as long-term customers
We are glad that this initiative has received positive feedback and results. Therefore, we will consider similar Free Condolence Bonus initiatives in the future when crypto casino exit scams occur.

Since the buzz around this exit scam has cooled off and much fewer applications are coming in, we must consider the administration costs stemming from this initiative's special workflow. Due to this realistic concern, we have decided to terminate this project for the time being.


Thank you for your support!

TrustDice Team

I mean seriously, we have such kind of people too?
I am going to be straight here, what is wrong with you man? What you would have done if there was no such condolences bonus? Nothing, just cry about it with your friends, may be have some angry posts here and there and you would have not been so mean about it as you are right now.

It wasn’t fault of any other casino but Betnomi and you should be putting your anger on them and not on the one who is literally offering you a kick start with something.

We have people who would cry when they lose everything and when they make thousands of dollars they would start singing good songs about that casino. So anyways it’s like they decide themselves “I am gonna be mean today” OR oh no wait I just won, now I am gonna be good today. Freaking Funny.

Maybe you should have provided a classification of how much bonus the victims can get so they do not expect too much. Just like GekkeBelg who lost so much money but was compensated with $200. Anyways, I am not saying that you are at fault here, scam victims should still appreciate the compensation at any amount you give them. You are not responsible for what happened but still insist to provide assistance.

Hi GekkeBelg,

Just to give you a quick update that our VIP manager will get in touch with you for your inquiries.

Best regards,
TrustDice Team

In the first place it is generally advised that one should only trade with what they can afford to lose as the case may be and another is that you do not save or keep huge amount of funds with third parties as it is not advisable meaning that it is not under your custody and anything not under your custody is not your own as you do not have full control and authority over it.

Although it is sad to have lost such huge amount of funds but it was not worth it keeping such an amount of money with a casino you are not sure of. I think this serves as a lesson to other gamblers out there who still have such an amount of funds with third parties and casinos. It would be wise they  withdraw their funds from them to their own self custodial wallet.

"Not your keys, not your coin"

would it not have been better if from the beginning you had mentioned that the bonus was 200$ and you could have given 200$ bonus to all victims and in my opinion it does not make any sense to give bonus only to victims instead of giving bonus to everyone who wants to sign up, because first it is difficult to say who was a customer in this casino that turned into a scam, secondly because people had different amounts trapped in the casino, there are people with very high amounts and when they look at your offer and after having to create an account to let them know that the bonus amount is low and obviously there will be requirements for them to claim the bonus so these people will be very frustrated and rightly so. imagine the case of @GekkeBelg, the guy lost a lot of money and even went to create an account at your casino to get a $200 bonus and probably for him to claim the bonus he will have to meet certain requirements

which in these requirements I suppose includes making a deposit, that is the guy not only lost money at Betnomi but now he will also lose at your casino, honestly I don't know how that would be a good offer in my opinion. to me it would make more sense if your casino was offering something like a wager reduction to reach a certain vip level, or a percentage increase in the monthly or weekly bonus value of the vip account for all Betnomi victims who create an account in your casino and able to play and reach vip account. these are bonuses that could somehow satisfy the victims of Betnomi. I just gave a suggestion, I don't use your casino and I don't know if you have or don't have vip accounts and if you do, what are the benefits of such vip accounts, I just gave an opinion making assumptions

Great way to manage the discussion. You are offering a small relief that may feel not enough for some users who lost high deposited amounts, but you weren't obliged to do it, and it is still something. In addition, no KYC and lower wager requirements than the typical ones for promotional, commercial bonuses, suggests that those condolence prizes are more of an aid than a mere advertisement.

I wasn't one of the victims, but I appreciate the initiative and I wish you all (casino and users) the best. GekkeBelg, I feel specially sorry for your situation. I hope you recover from the losses soon. Next time avoid making such big deposits in any kind of custodial services.

Hello GekkeBelg,

We sincerely appreciate you taking the time to share your thoughts regarding the condolence bonus we provided to Betnomi exit scam victims. We deeply empathize with the distress and frustration you must have experienced due to the unfortunate situation with Betnomi.

Firstly, we want to extend our heartfelt sympathy for the significant loss you've faced, both in terms of your financial loss and the time it took to chase after the scammers.

Regarding the bonus amount you received, we understand your sentiment. Our intention behind offering the bonus was to provide a measure of relief and support to those affected within our capacity. We carefully considered various factors in determining the bonus amounts, including the extent of the losses and the available resources. Unfortunately, by no means are we capable of matching the amount stuck in Betnomi.

We sincerely apologize that our efforts fell short of meeting your expectations. We have been monitoring the free condolence bonus and will consider the possibility of offering high amount to victims, especially those who have a significant amount being stolen there.

We assure you that our objective was never to make light of the situation or use it as a means to attract more customers. Our primary focus has always been on assisting those who were adversely affected by the Betnomi exit scam. With that being said, as a business, we are not in a financial position to give out a millions in no-string-attached free bonus.

We would like to invite you to continue this conversation with us so that we can better understand your perspective.

Thank you once again for voicing your opinions.

Warm regards,
TrustDice Team

1. No. We do not require KYC on Free Condolence Bonuses. Also no deposit needed.
2. It depends on the circumstance of each case. However it is lower than most other bonuses like our Deposit Bonus. And the bonus amount can be used on any casino games & sports.


Hope this helps.
TrustDice Team

        -    In the first place mate, were very sorry if you were one of the victim happened on the exit scam of betnomi. Well, in fact, OP is giving a a good options to those victims by betnomi. i also understand why you acted that way due to huge amount you have in your account at betnomi.

At least with offered by the OP, you still have a chance to recover your money that has been gone in your former account at betnomi, it may not the whole amount you expect but at least they can able to give you in accordance whta they can give to help and to relieve you.

Well, I'm annoyed cause I had to spend an hour filling in their form with all proofs and screenshots of my Betnomi account. At that point it was not clear what the amount would be and I thought it would be really more substantial.

It is still better than nothing! I am sorry about your loss the amount you have quoted is a huge amount and no one can replace your loss. What Trust Dice offered to you is noting compared to the loss but still they were willing to give $200 depending on the circumstances. It is now your choice whether you want to take it or not. It is just an option provided to you and it is not mandatory for you to accept this bonus if you are feeling it is unjustified.

If they say each bonus is based on individual circumstances, then how can you say each bonus is the exact same amount?

For sure it would really be just the same $200 in all of those victims. lol Regardless of the balance they do have. Why are you that expecting that much or big amounts?

Lots of questions had been raised, hope that OP would be answering those like;
1. Is the bonus does require KYC?
2. How many x for wager requirement?

Just like been others saying that this is an indirect way of making some marketing stunts on trying to hook up those players.
Feel sorry for those people or players who had been affected on what happened on Betnomi. Something like this is really that something unpredictable
or cant really be known on when it would really happen. This is why always deposit on the amount which you afford to lose as always.

If they say each bonus is based on individual circumstances and I got 200 USD for a 28K Betnomi balance.....then I wonder what people with a $500 Betnomi balance got.....$3?

So you are taking the unfortunate criminal circumstance of betnomi and using it as a marketing campaign for TrustDice? Maybe that's good business in the gambling board...personally, I think that it's bottom feeding...but, each to their own.



Does the process include extensive KYC requirements? Lol.



That's a little unfair. A fair bonus does not discriminate. You should be posting the conditions in the OP. For example "we'll give up to 10℅ of your loss with betnomi as a bonus". One person should not get less because another person told a better story.

It's actually a nice strategy by the trustdice team...
IMHO, I've not - by any chance - seen cases of complaints about Thier services in any way so I won't say it's a kinda liverage on the mess caused by betnomi - except anyone has anything to prove otherwise...
I'm not surprised to see betnomi crashing out with people's funds.. I mean, they've been unstable over the years ... Now how did that look to Thier users??... This are real circumstances that'll stand in the gap to debarr new casinos in the gambling world.....so sad.

Sandra 🧑‍🦰