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Topic: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! (Read 10014 times)

member
Activity: 333
Merit: 27

All their answers resemble excuses designed to delay time. If they really wanted to help the client get verified quickly, they would have immediately indicated what documents were needed. Here, on the forum, there are a lot of stories about how users receive answers using the same template for several weeks or even months.
newbie
Activity: 3
Merit: 0
hi i am also one of the victim from freewallet. they suspended my account. keep emailing them from 29/02/2024.
i already give my id verification and now they keep asking another information. the goodside from them is they keep replying my email. but I really need my coin. my ticket id is 5e17ed6
i have seen someone posted the same issue here and manage to get back their coin. im trying my luck here. please help me guys. i am really in desperate situation to use the money from the coin Cry

“Hello,

Only the transaction of ******** is located in your Freewallet account history, the other TxIDs are not relevant.

Please try to remember which platform you used to send BTC to your Freewallet.

Best regards,
Phillip,
Support Manager, Freewallet”

Before this, they tell me to give one proof. Now they got one proof that relevant. Why need to look for others if you already accepted that one? STOP GIVING SILLY EXCUSES! RELEASE MY ACCOUNT AND MY COINS.
member
Activity: 333
Merit: 27


Did you manage get back your account?

We are not providing any paid service. The reason we ask victims of Freewallet contact us it to help them fill official reports to local and international authorities. So that if your account is also blocked, we don't see any reason to wait. The only way to solve the problem is to make Freewallet owners accountable for their actions.
newbie
Activity: 3
Merit: 0
hi i am also one of the victim from freewallet. they suspended my account. keep emailing them from 29/02/2024.
i already give my id verification and now they keep asking another information. the goodside from them is they keep replying my email. but I really need my coin. my ticket id is 5e17ed6
i have seen someone posted the same issue here and manage to get back their coin. im trying my luck here. please help me guys. i am really in desperate situation to use the money from the coin Cry

Hi!
Feel free to contact us [email protected]
We'll try to help you

I emailed you. Should the mail have some specific format or contain specific info?

Did you manage get back your account?
member
Activity: 333
Merit: 27
Looks like every day new clients lose coins. Because I read these topics and always see some new posts... It's so sad that people keep using such app.

Some issues may be solved. Especially if customers post new threads here and on other forums. Then it's possible that Freewallet team will approve KYC and let customer get coins back.
But yes, almost every day we get a new email from a client who asks for help.
jr. member
Activity: 56
Merit: 1
Looks like every day new clients lose coins. Because I read these topics and always see some new posts... It's so sad that people keep using such app.
newbie
Activity: 7
Merit: 0
hi i am also one of the victim from freewallet. they suspended my account. keep emailing them from 29/02/2024.
i already give my id verification and now they keep asking another information. the goodside from them is they keep replying my email. but I really need my coin. my ticket id is 5e17ed6
i have seen someone posted the same issue here and manage to get back their coin. im trying my luck here. please help me guys. i am really in desperate situation to use the money from the coin Cry

Hi!
Feel free to contact us [email protected]
We'll try to help you

I emailed you. Should the mail have some specific format or contain specific info?
newbie
Activity: 7
Merit: 0
Another victim here. They froze my account with 65k in usdt.

Asked for all shorts of docs, bank statements etc, obviously that didnt work, im at the phase that they will either stop responding or will keep on asking for verification.

Ill get proactive though, I own businesses and have clients both in Honk Kong and Talin that will help me with local lawyers and law enforcement if this is not quickly resolved.

Additionally i will contact againstcon.com. This is matter of principle, i make enough money to not drop this any time soon.
member
Activity: 333
Merit: 27
hi i am also one of the victim from freewallet. they suspended my account. keep emailing them from 29/02/2024.
i already give my id verification and now they keep asking another information. the goodside from them is they keep replying my email. but I really need my coin. my ticket id is 5e17ed6
i have seen someone posted the same issue here and manage to get back their coin. im trying my luck here. please help me guys. i am really in desperate situation to use the money from the coin Cry

Hi!
Feel free to contact us [email protected]
We'll try to help you
newbie
Activity: 3
Merit: 0
hi i am also one of the victim from freewallet. they suspended my account. keep emailing them from 29/02/2024.
i already give my id verification and now they keep asking another information. the goodside from them is they keep replying my email. but I really need my coin. my ticket id is 5e17ed6
i have seen someone posted the same issue here and manage to get back their coin. im trying my luck here. please help me guys. i am really in desperate situation to use the money from the coin Cry
member
Activity: 554
Merit: 11
Update on status:

- We submitted case to Interpol
- Local Court issued Court order
- We translated Cour Order in Chinese (as here is headquarters of Frewallet)
- We sent documentation to Freewallet and waiting on their response now.

Thanks

Hello tokensnet,

You are kindly requested to maintain communication with our representative via email. We could advise you on the most efficient procedure. The court request in English would be enough. You could save time by sending a message on our Facebook channel. Thank you for your understanding.

jr. member
Activity: 58
Merit: 3
Update on status:

- We submitted case to Interpol
- Local Court issued Court order
- We translated Cour Order in Chinese (as here is headquarters of Frewallet)
- We sent documentation to Freewallet and waiting on their response now.

Thanks
Hi i see solved on the title . but your last post is today you escalating the issue .

you should change the title if the is issue is not solved . or update here if it is

Yes you are right, I just hijacked this Thread to post new case I have with Freewallet. Don't want to SPAM new Threads on the same Accusation.
i  understand what you mean . but you might not get a lot of responses or follow up because of the title
it could be better to make a new thread also use a real wallet where you can own your secret key
newbie
Activity: 36
Merit: 0
Update on status:

- We submitted case to Interpol
- Local Court issued Court order
- We translated Cour Order in Chinese (as here is headquarters of Frewallet)
- We sent documentation to Freewallet and waiting on their response now.

Thanks
Hi i see solved on the title . but your last post is today you escalating the issue .

you should change the title if the is issue is not solved . or update here if it is

Yes you are right, I just hijacked this Thread to post new case I have with Freewallet. Don't want to SPAM new Threads on the same Accusation.
jr. member
Activity: 58
Merit: 3
Update on status:

- We submitted case to Interpol
- Local Court issued Court order
- We translated Cour Order in Chinese (as here is headquarters of Frewallet)
- We sent documentation to Freewallet and waiting on their response now.

Thanks
Hi i see solved on the title . but your last post is today you escalating the issue .

you should change the title if the is issue is not solved . or update here if it is
newbie
Activity: 36
Merit: 0
Update on status:

- We submitted case to Interpol
- Local Court issued Court order
- We translated Cour Order in Chinese (as here is headquarters of Frewallet)
- We sent documentation to Freewallet and waiting on their response now.

Thanks
newbie
Activity: 36
Merit: 0
This accusing member didnt post again. Appreciation of a ticket doesnt mean the money was returned.
I don't want to defend them, but the user is never active again after posting the accusation just like the other victim with 170 ETH issue. Usually many newbies are like this, when they faced an issue they will do anything to get their funds back, but when they already get it... they forgot to update the accusations.

At least we already know how to choose the real wallet and not fall into their scam wallet.


Hi, yes. So currently we are following Freewallet Terms of processing of requests and will send Court order to address: Wallet Services Limited Suite A, 21/F, Eton building, 288 Des Voeux Central, Hong Kong (hereinafter “Address for correspondence”).

I will report how it goes.

Hello tokensnet,

As far as we know, our team is in touch with you regarding this situation.

@Freewallet, correct. I have to also write that Freewallet prepared the report and send it directly to the authorities. Now we are working on how to get funds back, using legal path.
member
Activity: 554
Merit: 11
This accusing member didnt post again. Appreciation of a ticket doesnt mean the money was returned.
I don't want to defend them, but the user is never active again after posting the accusation just like the other victim with 170 ETH issue. Usually many newbies are like this, when they faced an issue they will do anything to get their funds back, but when they already get it... they forgot to update the accusations.

At least we already know how to choose the real wallet and not fall into their scam wallet.


Hi, yes. So currently we are following Freewallet Terms of processing of requests and will send Court order to address: Wallet Services Limited Suite A, 21/F, Eton building, 288 Des Voeux Central, Hong Kong (hereinafter “Address for correspondence”).

I will report how it goes.

Hello tokensnet,

As far as we know, our team is in touch with you regarding this situation.
newbie
Activity: 36
Merit: 0
This accusing member didnt post again. Appreciation of a ticket doesnt mean the money was returned.
I don't want to defend them, but the user is never active again after posting the accusation just like the other victim with 170 ETH issue. Usually many newbies are like this, when they faced an issue they will do anything to get their funds back, but when they already get it... they forgot to update the accusations.

At least we already know how to choose the real wallet and not fall into their scam wallet.


Hi, yes. So currently we are following Freewallet Terms of processing of requests and will send Court order to address: Wallet Services Limited Suite A, 21/F, Eton building, 288 Des Voeux Central, Hong Kong (hereinafter “Address for correspondence”).

I will report how it goes.
member
Activity: 554
Merit: 11
You mean he received his money and you didnt ask him to post here the issue was solved? The link you posted could be related to something completely different. The member didnt post again. I am giving you the benefit of doubt and removed the reference to this case from my post. Waiting for the resolution of welburn1485 case. My opinion about you and your business stands. Allows anonymous accounts and then blocks them to see if the users refuse to send documents to keep their money. Opportunistic scammer.

We mean that the referenced issue is now resolved.
legendary
Activity: 1820
Merit: 1207
This accusing member didnt post again. Appreciation of a ticket doesnt mean the money was returned.
I don't want to defend them, but the user is never active again after posting the accusation just like the other victim with 170 ETH issue. Usually many newbies are like this, when they faced an issue they will do anything to get their funds back, but when they already get it... they forgot to update the accusations.

At least we already know how to choose the real wallet and not fall into their scam wallet.
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