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Topic: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! - page 5. (Read 10014 times)

member
Activity: 554
Merit: 11
Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!


Really? I can't login in app. Why?

Your "great security team" say that i will have access to minereum token on app last year, just to wait 30 days, and after i ask again "team" say again to wait. Already passed more than a year and i can't even login.

Why you not offer users possibility, in case that have there tokens or coins that can not be sent with your app (even if
MNE minereum is on supported list) , to export private keys?

Hello Adriano, I am not familiar with your case, yet. Can you share your User ID or ticket number, please?
newbie
Activity: 28
Merit: 0
Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!


Really? I can't login in app. Why?

Your "great security team" say that i will have access to minereum token on app last year, just to wait 30 days, and after i ask again "team" say again to wait. Already passed more than a year and i can't even login.

Why you not offer users possibility, in case that have there tokens or coins that can not be sent with your app (even if
MNE minereum is on supported list) , to export private keys?
because them will steal your money , when your receive coin , them will quickly transfer your all amount to new address , and just show you a number , them can choice give you or not !
and you export private keys just new wallet , not origin receive wallet , so , that's just trick ! if you see my encounter , can clearly find out them just a big scammer !!
so if you now use this wallet , please send out your all coin ! my bitcoin amount still been blocked by them security team (7000$ can't get back)
if you don't trust them , please help me use this link :https://bitcointalk.org/index.php?action=trust;u=1177176 to mark them is scammer !! thank you !
hero member
Activity: 1414
Merit: 516
Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!


Really? I can't login in app. Why?

Your "great security team" say that i will have access to minereum token on app last year, just to wait 30 days, and after i ask again "team" say again to wait. Already passed more than a year and i can't even login.

Why you not offer users possibility, in case that have there tokens or coins that can not be sent with your app (even if
MNE minereum is on supported list) , to export private keys?
newbie
Activity: 28
Merit: 0
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.

Only scammers say they may freely block a customers account without the need to present any reason! Remember, everyone is reading what you are writing. If I was your customer I would remove my money as fast as possible. You are saying the documents he sent you are not from him, what a surprise!
OP did you send them your ID?
thank your respond !
YES ! ,that's my only way to get back money , and now time , that's look like is scammer actions , them just want more private information !
and i can proof that's information is my private information , and i already proof it to them . them still say that's other people information , because them language consultant think it , i already send Google Translate result to them , proof them language consultant is wrong , and them still choice believe himself !!
Also , i already send my Bank card images , use bank card fiat money buy bitcoin record images , and identity id images , held in my hand identity id images, and them still ask more information excuse to proof "make sure our customer is real person" ,that is unreasonable!!

We will not move with your case any further until you provide all the information we’ve requested in compliance to our security procedure.

Unfortunately, we don’t understand a word of your long message

I never seen a so blatant clear case of scam as yours! Freewallet you are a dam liar and scammer. The OP even sent pictures of him holding his documents.
OP he won't give your money. But you can help avoiding this scammer to scam again. Try to gather information about him like his name and pictures or emails and address and publish all of it here on the forum.
Forum members help burn this scammer.
thank your respond !  i already gather information to sue them , but them not dare them company information !
i will posted this topic about ticket email record , and them excuse images to proof them 100% scammer ,
and i already call policeman , police already start gather information to investigate
this posted will warning other people don't use this scammer wallet ! if you use it , please send out your coin immediately
newbie
Activity: 56
Merit: 0
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.

Only scammers say they may freely block a customers account without the need to present any reason! Remember, everyone is reading what you are writing. If I was your customer I would remove my money as fast as possible. You are saying the documents he sent you are not from him, what a surprise!
OP did you send them your ID?
thank your respond !
YES ! ,that's my only way to get back money , and now time , that's look like is scammer actions , them just want more private information !
and i can proof that's information is my private information , and i already proof it to them . them still say that's other people information , because them language consultant think it , i already send Google Translate result to them , proof them language consultant is wrong , and them still choice believe himself !!
Also , i already send my Bank card images , use bank card fiat money buy bitcoin record images , and identity id images , held in my hand identity id images, and them still ask more information excuse to proof "make sure our customer is real person" ,that is unreasonable!!

We will not move with your case any further until you provide all the information we’ve requested in compliance to our security procedure.

Unfortunately, we don’t understand a word of your long message

I never seen a so blatant clear case of scam as yours! Freewallet you are a dam liar and scammer. The OP even sent pictures of him holding his documents.
OP he won't give your money. But you can help avoiding this scammer to scam again. Try to gather information about him like his name and pictures or emails and address and publish all of it here on the forum.
Forum members help burn this scammer.
newbie
Activity: 28
Merit: 0
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.

Only scammers say they may freely block a customers account without the need to present any reason! Remember, everyone is reading what you are writing. If I was your customer I would remove my money as fast as possible. You are saying the documents he sent you are not from him, what a surprise!
OP did you send them your ID?
thank your respond !
YES ! ,that's my only way to get back money , and now time , that's look like is scammer actions , them just want more private information !
and i can proof that's information is my private information , and i already proof it to them . them still say that's other people information , because them language consultant think it , i already send Google Translate result to them , proof them language consultant is wrong , and them still choice believe himself !!
Also , i already send my Bank card images , use bank card fiat money buy bitcoin record images , and identity id images , held in my hand identity id images, and them still ask more information excuse to proof "make sure our customer is real person" ,that is unreasonable!!

We will not move with your case any further until you provide all the information we’ve requested in compliance to our security procedure.

Unfortunately, we don’t understand a word of your long message
well , everyone can see you company finally say it , i already send your asking information , and your still ask me provide again ?? that's 100% Scammer actions !!
Please tell me your company information , i ready to sue your company to defend my bitcoin amount . please don't look for an excuse .
about long message , what your don't understand ?? i mean i already send a log of my private information , your still ask more information ,please explain it !!
now look like your forcing users provide you want any information , even users provide information is correct and your still excuse that's information is incorrect or is other people information !
Please explain it , now time ,your still deny recognition your is wrong and steal users money !!
member
Activity: 554
Merit: 11
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.

Only scammers say they may freely block a customers account without the need to present any reason! Remember, everyone is reading what you are writing. If I was your customer I would remove my money as fast as possible. You are saying the documents he sent you are not from him, what a surprise!
OP did you send them your ID?
thank your respond !
YES ! ,that's my only way to get back money , and now time , that's look like is scammer actions , them just want more private information !
and i can proof that's information is my private information , and i already proof it to them . them still say that's other people information , because them language consultant think it , i already send Google Translate result to them , proof them language consultant is wrong , and them still choice believe himself !!
Also , i already send my Bank card images , use bank card fiat money buy bitcoin record images , and identity id images , held in my hand identity id images, and them still ask more information excuse to proof "make sure our customer is real person" ,that is unreasonable!!

We will not move with your case any further until you provide all the information we’ve requested in compliance to our security procedure.

Unfortunately, we don’t understand a word of your long message
newbie
Activity: 28
Merit: 0
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.

Only scammers say they may freely block a customers account without the need to present any reason! Remember, everyone is reading what you are writing. If I was your customer I would remove my money as fast as possible. You are saying the documents he sent you are not from him, what a surprise!
OP did you send them your ID?
thank your respond !
YES ! ,that's my only way to get back money , and now time , that's look like is scammer actions , them just want more private information !
and i can proof that's information is my private information , and i already proof it to them . them still say that's other people information , because them language consultant think it , i already send Google Translate result to them , proof them language consultant is wrong , and them still choice believe himself !!
Also , i already send my Bank card images , use bank card fiat money buy bitcoin record images , and identity id images , held in my hand identity id images, and them still ask more information excuse to proof "make sure our customer is real person" ,that is unreasonable!!
newbie
Activity: 28
Merit: 0
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.

NO ! , i already say it ,this is a fact  !! , that's your excuse !! i provide your information is my private information , and your language consultant think that is other people information , this is unreasonable !
and your excuse is my provide your information is other people information , and i already proof that's is my information .
i already provide your my identity id image , handing identity in hand image , bank card image , and use bank card fiat money buy bitcoin record image
and you still ask more about person information , what's wrong with your ?? i can make sure i say anything is fact , no lies , no trick , only your have excuse again and again , and your still not provide your company information give me sue to your!!
sr. member
Activity: 481
Merit: 268
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.

Only scammers say they may freely block a customers account without the need to present any reason! The forum is full of scam reports against you. Everyone is reading what you are writing. If I was your customer I would remove my money as fast as possible. You are saying the documents he sent you are not from him, what a surprise!
OP did you send them your ID?
member
Activity: 554
Merit: 11
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !

Hello fx911,

I am afraid part of information in this post is misleading and creates the wrong impression about our actions.

As you admit, you sent another person's details in order to prove the fact of the transaction between both of you. However, we requested you to send details for personal verification.

We are scrutinizing the details provided upon our requests with the help of native speakers.

Please get back to our support reps and proceed with further verification. Thank you.
newbie
Activity: 28
Merit: 0
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
Thank you always respond me !
Them still not explain how to blocked my account , and new excuses is my provide information is incorrect , that's ridiculous , them don't know my country language , and not 100% sure them reply me message is correct , them even don't use Google Transfer verification them conclusion is or not correct , just reply me "Please double check the documents you are sending." , about details , you can see my reply them topic contents, and , thank your support , again !
newbie
Activity: 28
Merit: 0
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.

Hello r34tr783tr78,

As the service provider, we do have the right to take the operations on users' accounts we deem necessary at our own discretion especially when it comes to safety of funds.
We are fully committed to settling the mentioned issue within the nearest possible time.
Unfortunately, the documents provided by a customer belong to different persons.

The investigation is in progress.



That's is new excuse ?? if you don't know my country language , Please use Google Translate , you confuse "bank card owner name" and "receive transfer out bank card owner name"
Please don't let your ignorance become a reasonable explanation , and your support center very funny , not 100% sure you just reply me is incorrect result ??
member
Activity: 554
Merit: 11
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.

Hello r34tr783tr78,

As the service provider, we do have the right to take the operations on users' accounts we deem necessary at our own discretion especially when it comes to safety of funds.
We are fully committed to settling the mentioned issue within the nearest possible time.
Unfortunately, the documents provided by a customer belong to different persons.

The investigation is in progress.

sr. member
Activity: 481
Merit: 268
The main issue isnt the information he provided you. The main issue is way you blocked his account!? And dont give me that "automatic security" system excuse. Security issues have to be based on particular facts that showed a menace to the founds. Explain what was the menace that forced you to block his account. And better solve the issue fast. I have my finger on the negative feedback trigger.
member
Activity: 554
Merit: 11
The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.
i'm pretty sure them 100% is a scammer !!
i already sent my a lot private information to them , and them still say again "Pursuant to the internal policy on the customer identification process" and ask more private information
i will call police !! that's 100% is a scammer

Dear Jonh, we are still verifying the information provided by you.
Rest assured we are doing our best to make sure all operations on your wallet will be resumed soon.
newbie
Activity: 28
Merit: 0
"automatic security algorithm was triggered" with a bitcoin transaction? This looks like a scamish reason to block an account. Better solve the OP request and release his founds or you can count with my negative feedback.

this is my full encounter link :https://bitcointalk.org/index.php?topic=5024498.msg45388447#msg45388447
them 100% scammer , please not use this wallet !
newbie
Activity: 28
Merit: 0
The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.
i'm pretty sure them 100% is a scammer !!
i already sent my a lot private information to them , and them still say again "Pursuant to the internal policy on the customer identification process" and ask more private information
i will call police !! that's 100% is a scammer
member
Activity: 554
Merit: 11
The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.

Hello LoyceV,

We make this access easier thanks to an easy and comfortable interface, swift processing of transactions and many other helpful features.

At the same time, any process dealing with people's money requires a very high level of safety. If we launch the verification procedure it solely means all operations on this particular account will be scrutinized to make it as secure as possible. 

Noted about the color, thanks.
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.
I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?


For proper forum usage: please use the quote function instead of adding a color to a copied text.
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