Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! - page 6.

fx911

newbie

Activity: 28

Merit: 0

Quote from: Freewallet on September 04, 2018, 03:11:55 PM

Quote from: fx911 on September 04, 2018, 11:45:46 AM

Quote from: r34tr783tr78 on September 04, 2018, 10:59:40 AM

Quote from: Freewallet on September 03, 2018, 06:50:50 AM

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

thank you respond !
i have 1.02BTC amount by freewallet.org ,and i just want transfer my amount to another bitcoin address , them just blocked my account and tell me them "internal security algorithm" detected my account exists "suspicious activity" , that's ridiculous , after 8 days them still wasting my time , about 24 hours reply my once .
after 8 days , them not solved any issue , just want my social network id and my sent source , 8 days ask me 2 message , them still say "verify your identity" ,that's funny
if them want verify your identity , why not register ask you provide it ??

Dear User, we have gained trust of many users around the world thanks to a super user friendly interface, easy transaction and, especially, high security. It is protected by a sophisticated algorithm which was triggered not because of the amount of funds in your account but for other reasons. If you'd like to know more, our Customer support is available for any clarification.

If you'd like to speed up the verification procedure, please provide as much information as you can from the requested list and we will do our best to unlock your account shortly.

Thanks.

come on , i already provide you ask any information , so how can i speed up your employee processing ??
a point is your support center reply time is very slow, not me not provide your ask me information .

fx911

newbie

Activity: 28

Merit: 0

Quote from: Freewallet on September 05, 2018, 04:08:10 AM

Quote from: fx911 on September 05, 2018, 12:41:39 AM

Quote from: Freewallet on September 04, 2018, 02:59:40 PM

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .

You can ask our customer support rep for more details about the reasons why the account has been blocked as they are the most qualified specialists who can give this information.

Account recovery 'ineffective' meaning it's taking too long? Providing us with the required information will speed up the process.

i already provide your ask information ,and your support center reply me email a least need 24 hours , so how can i provide what ??
i also ask your support center rep details , and your support center still reply me "internal automatic security algorithm was triggered ", i already do can i do anything .
and your support center still need 24 hours reply me .. a week !! after a week my account still been blocked !!

Freewallet

member

Activity: 551

Merit: 11

Quote from: fx911 on September 05, 2018, 12:41:39 AM

Quote from: Freewallet on September 04, 2018, 02:59:40 PM

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .

You can ask our customer support rep for more details about the reasons why the account has been blocked as they are the most qualified specialists who can give this information.

Account recovery 'ineffective' meaning it's taking too long? Providing us with the required information will speed up the process.

fx911

newbie

Activity: 28

Merit: 0

Quote from: Freewallet on September 04, 2018, 02:59:40 PM

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .

Freewallet

member

Activity: 551

Merit: 11

Quote from: fx911 on September 04, 2018, 11:45:46 AM

Quote from: r34tr783tr78 on September 04, 2018, 10:59:40 AM

Quote from: Freewallet on September 03, 2018, 06:50:50 AM

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

thank you respond !
i have 1.02BTC amount by freewallet.org ,and i just want transfer my amount to another bitcoin address , them just blocked my account and tell me them "internal security algorithm" detected my account exists "suspicious activity" , that's ridiculous , after 8 days them still wasting my time , about 24 hours reply my once .
after 8 days , them not solved any issue , just want my social network id and my sent source , 8 days ask me 2 message , them still say "verify your identity" ,that's funny
if them want verify your identity , why not register ask you provide it ??

Dear User, we have gained trust of many users around the world thanks to a super user friendly interface, easy transaction and, especially, high security. It is protected by a sophisticated algorithm which was triggered not because of the amount of funds in your account but for other reasons. If you'd like to know more, our Customer support is available for any clarification.

If you'd like to speed up the verification procedure, please provide as much information as you can from the requested list and we will do our best to unlock your account shortly.

Thanks.

Freewallet

member

Activity: 551

Merit: 11

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

fx911

newbie

Activity: 28

Merit: 0

Quote from: r34tr783tr78 on September 04, 2018, 10:59:40 AM

Quote from: Freewallet on September 03, 2018, 06:50:50 AM

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

thank you respond !
i have 1.02BTC amount by freewallet.org ,and i just want transfer my amount to another bitcoin address , them just blocked my account and tell me them "internal security algorithm" detected my account exists "suspicious activity" , that's ridiculous , after 8 days them still wasting my time , about 24 hours reply my once .
after 8 days , them not solved any issue , just want my social network id and my sent source , 8 days ask me 2 message , them still say "verify your identity" ,that's funny
if them want verify your identity , why not register ask you provide it ??

fx911

newbie

Activity: 28

Merit: 0

Quote from: imToken on September 04, 2018, 10:59:09 AM

It’s a terrible experience. I won’t use a wallet I haven’t used. I’ve been using blockchainwallet all the time. Although I’ve heard that blockchainwallet is not safe, at least I have used it for more than a year. I haven’t encountered anything too big problem.
I don't understand why Freewallet exports a private key that requires email verification. Any privatekey of a wallet is automatically generated at the beginning. Do you have any records?

yes, freewallet.org export your wallet private key will require email verification , them will say "for you account safety".
and them private-key is new generated, not you receive coin address private key .
and after 8 days them still ask me proof my bitcoin send source , i already send images to them , and them begin ask me social network id to proof you is a real person ,
so them the logic is a if your not use any social network you can't proof you is a real person , that's funny .

r34tr783tr78

sr. member

Activity: 481

Merit: 268

Quote from: Freewallet on September 03, 2018, 06:50:50 AM

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalksearch.org/topic/freewalletorg-scam-dont-use-any-of-their-ios-or-android-app-1964190
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

imToken

member

Activity: 392

Merit: 14

It’s a terrible experience. I won’t use a wallet I haven’t used. I’ve been using blockchainwallet all the time. Although I’ve heard that blockchainwallet is not safe, at least I have used it for more than a year. I haven’t encountered anything too big problem.
I don't understand why Freewallet exports a private key that requires email verification. Any privatekey of a wallet is automatically generated at the beginning. Do you have any records?

fx911

newbie

Activity: 28

Merit: 0

Quote from: Freewallet on September 03, 2018, 06:50:50 AM

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

about your support email long response time :
your ticket email reply me time at least need 24 hours , i think you say "verify your identity" don't need this long time and i just want quickly solved my issue
and blocked my account not good thing for me , that's will let me lost a lot money , bitcoin is 24/7 services trading ,and your also known
and my ticket id is 127929, i already on blocked by your security department a week

about repeated transactions:
because your blocked my account and i don't known , i will of course try to retry the transfer.
please understand , not me repeated transactions be blocked ,because i don't known my account be blocked and i will retry transactions !!!

Freewallet

member

Activity: 551

Merit: 11

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

fx911

newbie

Activity: 28

Merit: 0

Quote from: r34tr783tr78 on September 01, 2018, 08:50:03 AM

You might have a bigger problem than just a technical one. There are many scam reports against Freewallet.org:

https://www.reddit.com/r/CryptoCurrency/comments/7mqsep/so_freewallet_is_a_100_scam_and_here_is_the_proof/

https://www.reddit.com/r/Bitcoin/comments/6gv59o/freewalletorg_scam_they_stolen_millions_of_users/

https://bitcointalksearch.org/topic/freewalletorg-is-a-scam-2322342

The scam accusations are so many that they had to publish an answer:
https://freewallet.org/blog/freewallet-not-scam

When a wallet or exchange blocks your account for some mysterious reason you know you are in trouble.

yes, them excuses you account exists suspicious activity and blocked it .
and i found this forum exists a lot report freewallet.org is scam !
So , I just posted my encounter and warning other people don't be fooled again !
I never use this wallet again

r34tr783tr78

sr. member

Activity: 481

Merit: 268

You might have a bigger problem than just a technical one. There are many scam reports against Freewallet.org:

https://www.reddit.com/r/CryptoCurrency/comments/7mqsep/so_freewallet_is_a_100_scam_and_here_is_the_proof/

https://www.reddit.com/r/Bitcoin/comments/6gv59o/freewalletorg_scam_they_stolen_millions_of_users/

https://bitcointalksearch.org/topic/freewalletorg-is-a-scam-2322342

The scam accusations are so many that they had to publish an answer:
https://freewallet.org/blog/freewallet-not-scam

When a wallet or exchange blocks your account for some mysterious reason you know you are in trouble.

fx911

newbie

Activity: 28

Merit: 0

Quote from: jhenfelipe on August 31, 2018, 05:09:02 AM

Quote from: fx911 on August 31, 2018, 02:42:02 AM

thank you respond !
you posted freewallet.org support page link do not found any about them description text is a "Go to the “Backup” sidebar" ,i just found this [1] "Settings" -> [2] "Export wallet" for them website

Ah, meaning you directly use their website and not their app? (correct me if I'm wrong)
If you already gave the info they want, you just need to wait for their reply and action. You gave a thread link of a user with the same case, I read the discussion and in the end his case got solved. Good luck!

Quote from: bL4nkcode on August 31, 2018, 01:08:00 AM

If you can't export these recovery phrases then why they never include that statement in the link I have posted above which they made and posted on their support page? That's stupid, and exporting recovery seed of a wallet doesn't work like that.

I got it now, most likely the link you gave is exclusive for Lite wallet and it seems that OP is not using the app.

thank you respond!
Yes it's , i'm using them website and not using apps .
freewallet.org is very worst wallet . i never use again this wallet !

fx911

newbie

Activity: 28

Merit: 0

Quote from: bL4nkcode on August 31, 2018, 06:24:01 AM

Okay I got it now, apologize I didn't notice it.

Just a reminder, before you use any wallet to store any amount huge or not please take your time to research. Freewallet is one of the worst wallet I've ever known next to blockchain.com(.info) wallet, you can see it when you search "freewallet.org review" tho blockchain.com(.info) is much better than them.

So just, wait them until they replied and resolve your issue then dont use their wallet again.

thanks you respond !
hope freewallet.org quickly solved this issue .
i will don't use this wallet again . hope this posted can warning other use freewallet.org users and helpful !

bL4nkcode

copper member

Activity: 2142

Merit: 1305

Limited in number. Limitless in potential.

Okay I got it now, apologize I didn't notice it.

Just a reminder, before you use any wallet to store any amount huge or not please take your time to research. Freewallet is one of the worst wallet I've ever known next to blockchain.com(.info) wallet, you can see it when you search "freewallet.org review" tho blockchain.com(.info) is much better than them.

So just, wait them until they replied and resolve your issue then dont use their wallet again.

jhenfelipe

hero member

Activity: 1372

Merit: 647

Quote from: fx911 on August 31, 2018, 02:42:02 AM

thank you respond !
you posted freewallet.org support page link do not found any about them description text is a "Go to the “Backup” sidebar" ,i just found this [1] "Settings" -> [2] "Export wallet" for them website

Ah, meaning you directly use their website and not their app? (correct me if I'm wrong)
If you already gave the info they want, you just need to wait for their reply and action. You gave a thread link of a user with the same case, I read the discussion and in the end his case got solved. Good luck!

Quote from: bL4nkcode on August 31, 2018, 01:08:00 AM

If you can't export these recovery phrases then why they never include that statement in the link I have posted above which they made and posted on their support page? That's stupid, and exporting recovery seed of a wallet doesn't work like that.

I got it now, most likely the link you gave is exclusive for Lite wallet and it seems that OP is not using the app.

fx911

newbie

Activity: 28

Merit: 0

Quote from: bL4nkcode on August 31, 2018, 01:08:00 AM

Quote from: fx911 on August 30, 2018, 07:52:02 PM

First , freewaller.org just generate a bitcoin address to receive coin amount , you can't export this automatic generate address 12-word key
and you just can use "Export wallet" to generate new wallet , freewallet.org will automatic transfer you amount to new wallet

Freewallet is an HD wallet that's why it generated a new address once your previous address was used and received an amount.

If you can't export these recovery phrases then why they never include that statement in the link I have posted above which they made and posted on their support page? That's stupid, and exporting recovery seed of a wallet doesn't work like that.

thank you respond !
you posted freewallet.org support page link do not found any about them description text is a "Go to the “Backup” sidebar" ,i just found this [1] "Settings" -> [2] "Export wallet" for them website
So , that's action still will be automatic transfer you all amount to website generate new wallet for you.
and is not work like you say .
btw , them support email tell m my account be blocked for security department detected "suspicious activity"
so any about send out operate will be blocked.
i just have once transfer amount operate and them blocked my account for the "suspicious activity"

bL4nkcode

copper member

Activity: 2142

Merit: 1305

Limited in number. Limitless in potential.

Quote from: fx911 on August 30, 2018, 07:52:02 PM

First , freewaller.org just generate a bitcoin address to receive coin amount , you can't export this automatic generate address 12-word key
and you just can use "Export wallet" to generate new wallet , freewallet.org will automatic transfer you amount to new wallet

Freewallet is an HD wallet that's why it generated a new address once your previous address was used and received an amount.

If you can't export these recovery phrases then why they never include that statement in the link I have posted above which they made and posted on their support page? That's stupid, and exporting recovery seed of a wallet doesn't work like that.

Topic: Freewallet.org is SCAM !! DO NOT USE THIS WALLET !! - page 6. (Read 9867 times)