Topic: Freewallet.org - SCAMMERS CONFIRMED - Pending Litigation (Read 1943 times)

Hey everyone,

If you’ve been scammed by Freewallet like so many of us have, I want to let you know that we have a new strategy to take action and potentially stop them from continuing their fraudulent operations. After doing some research, it looks like Hetzner is the hosting provider for Freewallet's website (https://www.hetzner.com), and we now have the chance to get them involved and demand that they take Freewallet.org offline.

Many of us have already lost significant amounts of cryptocurrency because of Freewallet’s scammy practices. They’ve locked users out of their accounts under the pretense of KYC (Know Your Customer) verification and then ignored all attempts to resolve the issue, all while taking our funds without consent. The fraudulent use of KYC is one of their most notorious tactics, asking for personal documentation like passports, IDs, and selfies, only to block or endlessly delay access to the accounts. Meanwhile, our funds disappear.

Even after reaching out to Freewallet’s customer service, victims have received little to no response, leaving us without a solution. The company continues to lure in new victims, and this scam shows no signs of stopping. That’s why it’s crucial for us to step up and do everything we can to fight back.

Our plan is to flood Hetzner with complaints so they realize what kind of scam they’re supporting by hosting Freewallet’s website. Most hosting providers have strict policies against hosting websites that engage in illegal or harmful activities, and we believe that once they understand how serious this issue is, they will take action to ban Freewallet.org.

Here’s what we need you to do:

Go to Hetzner’s website at https://www.hetzner.com and find their feedback form.
Write a detailed complaint about your experience with Freewallet. Explain how they locked you out of your account, the excuses they used, and how you lost your funds. Make sure to emphasize that Freewallet is engaging in fraudulent activities and must be investigated.
Make it clear that you are asking Hetzner to block Freewallet.org because it is a scam that continues to harm more people.
The more complaints Hetzner receives, the more pressure they will feel to take this issue seriously. We can make a difference if we act together!

Thanks for adding your comment. We advise you to leave complaints not only on this forum (in the appropriate topics), but also on other resources with reviews about crypto wallets.
I would really like other users to notice how many clients lost money before downloading this application. But in any case, I sincerely hope that you will be able to get your money back.

Support ticket ID is 505586
I have provided all the documents
Unblock my account!!

Sorry to hear this. Sure, there is another way to scam people: pretend you want to help but ask for money or passwords, or something else.
But if we talk about Freewallet owners, we have some evidence about their real names. But this information should be reviewed.

I told you before, i dont want the police involved, if anyone can give me information on where any of these guys live, or better yet where their relatives live i can guarantee you that everyone will get their money back.

They kept 65k in usdt of my money, i will pay 65k in cash to anyone that has information on their or their families location.

For some reason today i got a mail from eve "[email protected]" saying


Of course the links are dead.

I have a question though, how are they making money off of this? I mean my money has been siting there for months, others have their money frozen but not going anywhere for years. Whats up with that?

Lol these dudes froze 65k in usdt of mine. They asked for:

1) video holding the cell phone with the freewallet account and my name
2) bank statement
i send bank statement they didnt like the hand written stamped by the bank director one, they wanted a PDF, i asked for a PDF from the bank, the bank gave it to me, they said they couldnt take a pdf thats copied for another file, i had the GREEK STATE verify thats my account and they didnt like it, i downloaded a bank statement they they asked me a video of me downloading it. Lmao. Dicks. 65k means nothing to me, if anyone gives me info on their whareabouts, or any of their family member whereabouts, ill give them 65k in cash.

https://freewalletreviews.org/how-to-make-official-statement-to-the-local-police-authorities/

Many victims of Freewallet scam already contacted us. They want to get their coins back but dont know for sure how to make official complaints and crime reports. If such situation happened to you, we can help!
But you also can do it by yourself
Follow the link to check the example of an official statement to your local police. Do it and help us to make scammers accountable for their actions!

as far as i know, you still didn't get back your coins. Am I right and account is remaining blocked?

They react only in cases where they see that the situation with blocking a particular wallet seriously harms their reputation. We have met clients whose assets have remained frozen for more than a year.

I think this topic is explaining everything about why Freewallet often ignores tickets

https://bitcointalk.org/index.php?topic=5460649.60

You are doing the right thing by making this case public. It is important to draw attention to this case, this is the only way to get your money back.

You havent even given me a ticket. Of course now you dont even reply at emails.

Just so people are aware, they blocked 65k in usdt asked me for pictures and bank statements and whatnot twice and then stoped responding.

Ofcourse my lawyer is notified and this WILL be going to interpol.

Hello, checking our system we can see that your case is still being reviewed by our security department. Please be assured that we will email you once there is an update regarding your case status.

Apparently... If they really no  longer can make up stuff for you to send.. They just ignore you - no longer any response on the status of my ticket. I have given them every proof (already 5 times, many double unnecessary stuff). Hand in the "very last" thing - and they go blanc. What a complete scam.

It is still possible to get your assets back. But you should know that only complaints and abuses help otherwise administration just usually ignores any tickets.

Freewallet.org stole 28000 of my dogecoins. I put a bitcoin in the app and was able to transfer it so because of my own laziness I though the won’t steal my dogecoins if they didn’t steal a whole bitcoin. How wrong I was, now I’m here crying over my stupid mistake

Hello,

We understand your concerns and frustrations regarding the verification procedure you encountered while using the Freewallet cryptocurrency wallet service. Ensuring the security of users' funds is our utmost concern. As part of our commitment to safeguarding assets, some users undergo a verification procedure. This measure helps prevent unauthorized access and ensures compliance with international regulations, primarily anti-money laundering and illicit financial practices. Throughout the verification procedure, all funds remain securely untouched in the account.

As for your case, all the provided details have been forwarded to our security department for review. Once there is news regarding your case, we will notify you via email instantly.

Same here....Do not use Freewallet!- April 2024

Hereby a warning for everyone, don't use this wallet - as soon as you want to withdraw you coins you are getting in a KYC loop where you never get out of... Multiple bank statements and other utility bills needed and now stock at the proof that the transaction I did into Freewallet was actually mine. Officially they ask for screenshots, but if you submit those they will not accept, without even telling why they don't accept. Then they need video's then they need screencast. All in violation with there own T&C were they only require screenshots:

Send screenshots of incoming transactions or deposits to Freewallet from the SOURCE PLATFORM. The screenshot must contain the hash, amount, and the name of the sending service fully and clearly.

They drag this on and on, see below response example:
Please take a short screencast demonstrating how you locate the transaction to Freewallet on that sending platform account history page, open its details, and click on a link that redirects you to the blockchain explorer.

All done but still not released my coins - propably will come with another insane request without telling why they don't accept earlier proof. See more info on X where everybody has the same issues.

To not only begin on why they suspend the account in the first place, just withdrawing is a "suspicious act"

Do not use Freewallet!

It's a typical way they act. All that can be advised in this situation is to record all actions and correspondence for future investigation. Sooner or later we will be able to prove that all these numerous blockages are not an accident but a targeted scam.

Same here....

2024 and nothing has changed. I GOT SCAMMED by freewallet.org! They send me in a verification loop forever now, everytime I bring what they request, they invent new things I need to send them.

Just to give you the idea what I posted to them : Photo of ID - My Freewallet Acount ID - A paper with my name written on it and a long FW text, i have access to my 2FA and the mail, still denial by them.
They asked for my Moonpay Transaction ID related to this, I send it, then they asked for a invoice of my ISP or other, so I send my ISP invoice, then they wanted a bankstatement and told me "this is the LAST needed thing", I send it, well now they want new things.
Obviously they are a scam company - I am fked, I saved these coins for emergencies, now I have one and these sc.....bags stole my money!!

For more details check out my twitter rant and post about this. I can prove everything I said here and I won´t stop telling everyone until I got my money.

https://twitter.com/VRKirito1/status/1777380365058945495

and when did the "suspicious account" alert come up?? When I wanted transfer some of my Doge. I won´t stop fighting them, until they go down or give me my fking money. Can´t hardly pay my rent and these savings would have rescued me! Humanity is doomed